Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and company culture. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Santa Rosa organization to select the right tools and adhere to best practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent can provide support services ranging from as-needed expertise for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Santa Rosa, California businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and unified management.
Help Desk Support for Telecommuters
A rapid, organization-wide transition to a teleworker business model, which might be driven by a pandemic or as a component of a disaster recovery plan, can overwhelm even a well-staffed in-house Help Desk. Progent's Call Center services allow businesses to outsource or supplement their Help Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Santa Rosa, California company, call