Expanding your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Chatsworth organization to select the right technologies and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide services that go from on demand expertise for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent can assist Chatsworth, California businesses to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for a remote workforce can be especially challenging if you must accommodate a mix of worker-owned hardware such as desktop computers and notebooks, Internet routers, and wireless appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both outdated and current IT products in remote office venues enables you to make cost-effective use of your existing infrastructure and offers ready access to expertise for making necessary upgrades. Services offered by Progent to assist your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network technology allows you to create a secure tunnel for authenticated remote employees to use IT assets located at your corporate data center or in the cloud. Progent's consultants can assist you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a data center PC's desktop. This gives network managers more control over the digital environment of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent can provide expert remote consulting for integrating home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can help businesses to mitigate these problems by delivering expertise like Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access solutions impact the speed and reliability of connections between telecommuters and the corporate network. Line-of-business processes may require backup Internet connections in the event the normal connection fails. Progent offers guidance for picking service providers, choosing appropriate service offerings, and configuring redundant Internet access. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home solution for your Chatsworth, California organization, call 1-800-993-9400 or go to Contact Progent.