Expanding your at-home workforce can have a major effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Cheyenne organization to select the appropriate tools and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Cheyenne, Wyoming companies to with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the network infrastructure required to support an at-home workforce can be particularly complicated if you have to accommodate a mix of personal equipment like PCs and laptops, routers, and wireless APs from different vendors and with a mix of OS software and firmware levels. Progent's background providing online help for both outdated and current technologies in remote office venues enables you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for implement necessary upgrades. Services offered by Progent to help your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to create a safe tunnel for authenticated at-home workers to access IT resources located at your company datacenter or in a public cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to utilize Cisco's popular AnyConnect software for safe VPN connections for a wide selection of devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a data center computer's desktop. This gives network managers significant control over the computing ecosystem of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent offers top-tier remote consulting for deploying routers from all major vendors. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically supporting the whole family and visitors, are commonly utilized by telecommuters to connect to their router for work. This can cause performance as well as cybersecurity problems. Progent can assist you to resolve these problems by delivering services like Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless access point setup assistance.
  • Internet connectivity methods impact the performance and reliability of connections between telecommuters and the company data center. Business-critical applications might demand redundant Internet access in the event the normal connection breaks. Progent can provide expertise for identifying Internet service providers, picking sensible service packages, and setting up high-availability Internet connections. See Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Cheyenne, Wyoming business, phone 1-800-993-9400 or visit Contact Progent.