Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Boston company to select the appropriate tools and follow leading practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent can provide support services ranging from as-needed guidance for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.
Progent can help Boston, Massachusetts organizations to with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Configuring the network infrastructure required for a remote work environment can be especially complicated if you must manage a mix of personal equipment like PCs and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing online help for both legacy as well as modern technologies in virtual office solutions enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making essential updates. Support services available from Progent to help your company to implement a productive work-at-home infrastructure include:
- VPN technology makes it possible to establish a safe tunnel for authorized remote workers to access IT resources situated at your company data center or in the cloud. Progent's consultants can assist you to deploy and manage VPN access between your teleworkers and your various network resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your at-home workers to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a remote PC's desktop. This technology gives IT managers substantial control over the digital environment of telecommuters and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent offers top-tier remote support for setting up home routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, often shared by families and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create performance as well as cybersecurity problems. Progent can help businesses to resolve these issues by providing services that include Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi wireless AP integration assistance.
- Internet access solutions impact the performance and reliability of connections between at-home workers and the company data center. Line-of-business applications might demand backup Internet access in case the normal connection breaks. Progent offers guidance for selecting service providers, picking appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet access. Refer to Internet connectivity solutions.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Boston, Massachusetts organization, call 1-800-993-9400 or visit Contact Progent.