Expanding your at-home workforce can have a major impact on network infrastructure, security, and company processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Jersey City organization to select the right tools and follow best practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide services ranging from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can assist Jersey City, New Jersey businesses to with any facet of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and unified management.

VoIP Integration for Teleworkers
Expanding the corporate PBX system to accommodate teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by SMBs to support remote users. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations optimize their existing Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional mixed media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to support these VoIP solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home solution for your Jersey City, New Jersey company, phone 1-800-993-9400 or visit Contact Progent.