Expanding your telecommuter workforce can have a major effect on IT architecture, security, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Madison organization to pick the right tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers services ranging from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Madison, Wisconsin businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.
Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from leading technology companies enable virtual meetings, video conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many companies utilize a mix of conferencing products to accommodate their various partners and customers. Progent can help your organization to manage your existing voice/video conferencing environment and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to deploy and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's support services for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and
assist you to optimize your WAN architecture to host them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Madison, Wisconsin organization, phone 1-800-993-9400 or refer to Contact Progent.