Enlarging your at-home workforce can have a significant effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Portland company to pick the appropriate technologies and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from on demand expertise for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Portland, Oregon organizations to with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and recovering critical data so as to prevent data loss and minimize recovery time in case of storage system failures resulting from hardware issues, programming hiccups, user error, malware, or other causes. Reliable data protection strategies can be especially challenging to design and manage in hybrid environments that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for teleworkers must address multiple kinds of user-owned endpoints. Progent can provide fast remote help from consultants familiar with a broad range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and features granular recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that call for a temporary switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to develop, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Portland, Oregon organization, phone 1-800-993-9400 or go to Contact Progent.