Enlarging your remote workforce can have a major effect on IT architecture, cybersecurity, and corporate culture. Progent has two decades of experience assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Reading organization to pick the right tools and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers support services ranging from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Reading, United Kingdom businesses to succeed with any facet of building a high-performing remote work environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed for an at-home work environment can be especially complicated if you have to manage a mix of personal equipment like desktop computers and notebooks, Internet routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware releases. Progent's background delivering remote support for both legacy and modern IT products in remote office venues allows you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for implement necessary updates. Support services offered by Progent to help your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to create a safe tunnel for authorized at-home employees to use IT resources situated at your company data center or in the cloud. Progent's consultants can help your company to deploy and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your telecommuters to utilize Cisco's AnyConnect client software for safe VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to view and use a data center PC's desktop. This technology gives network managers significant control over the digital environment of at-home employees and offers them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent offers expert remote support for deploying routers from all major vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and visitors, are commonly utilized by at-home employees to access their router for work. This can create performance and cybersecurity problems. Progent can help you to mitigate these issues by providing expertise that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti wireless AP setup help.
  • Internet access solutions impact the speed and reliability of connections between telecommuters and the corporate network. Business-critical processes may demand backup Internet connections in the event the primary connection fails. Progent offers guidance for picking service providers, selecting sensible service packages, and setting up high-availability Internet connections. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Reading, United Kingdom company, call 1-800-993-9400 or visit Contact Progent.