Expanding your remote workforce may have a major impact on IT infrastructure, security, and company processes. Progent has two decades of experience helping SMBs to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Reading organization to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services that go from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Reading, United Kingdom companies to with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Infrastructure for Telecommuters
Configuring the physical and software infrastructure required for an at-home work environment can be especially complex if you must accommodate a combination of worker-owned equipment such as desktop computers and notebooks, routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both legacy and current IT products in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making necessary upgrades. Services offered by Progent to help you to create a productive work-at-home infrastructure include:

  • VPN technology makes it possible to create a secure connection for authenticated at-home employees to access IT resources located at your company datacenter or in the cloud. Progent can help your company to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your remote workers to utilize Cisco's AnyConnect client software for secure VPN connections for a broad selection of endpoint devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a teleworker to see and use a data center PC's desktop. This technology provides IT managers more control over the computing ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide expert remote support for setting up home routers from a range of vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often shared by the whole family and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can cause throughput and cybersecurity issues. Progent can assist you to resolve these problems by delivering services that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP setup help.
  • Internet access solutions affect the speed and availability of connections between at-home workers and the company network. Vital applications may require backup Internet connections in case the normal connection breaks. Progent can provide expertise for selecting service providers, picking sensible service bundles, and configuring fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Reading, United Kingdom business, phone 1-800-993-9400 or visit Contact Progent.