Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Petaluma company to select the appropriate technologies and follow best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent offers support services ranging from on demand guidance for helping you past occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Petaluma, California businesses to with any facet of building a high-functioning remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Cybersecurity for Teleworkers
Work-from-Home staff members typically utilize their personal computing devices and often work in a poorly secured physical environment. This multiplies their susceptibility to malware threats and calls for judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user education, and the creation of security policies based on leading practices. Progent's seasoned group of data security solutions consultants can help your business to design, deploy and maintain an effective security solution that protects critical IT resources in networks that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network that can be safely utilized by on-premises users and by an at-home workforce, mobile workers, suppliers, clients, and other stakeholders. Modern firewall devices allow you to assign and manage different permissions to different classes of users and to scale your IT network and modify your cybersecurity posture as your company evolves and as network attacks grow more sophisticated. Progent supports both new and legacy security devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, visit firewall integration and support services.

Remote Endpoint Monitoring and Management Services for TelecommutersRemote Endpoint Monitoring makes it possible to watch over the disparate computers utilized by telecommuters and either block or identify and mitigate the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each secured endpoint, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted device from the network to contain the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, go to remote endpoint monitoring for teleworkers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo MFA Managed Services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured application and enter your password you are asked to verify who you are via a device that only you have and that uses a separate network channel. A broad range of out-of-band devices can be used for this second means of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You may register several validation devices. To learn more about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your information system to all types of external and local security threats for a network that incorporates remote workers. Progent can run remote, automated cybersecurity analysis software for quickly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's security audit experts, which can be provided by security professionals with top credentials including CISA, CISSP, and GIAC, can help your business to audit your operations and governance policies and review your network infrastructure to allow you to implement the highest level of security for your remote workers.

NodeZero Pen Testing for At-Home WorkersHorizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution as well as your internal and perimeter networks so you can find, rank, fix, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent can assist you to use NodeZero to carry out thorough pentests of your perimeter and your internal network in order to evaluate your present security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to plan and implement a cohesive cybersecurity strategy that streamlines management and provides maximum protection for on-prem, multi-cloud, at-home, and perimeter IT assets. To learn more information about Progent's threat analysis services powered by on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's Pentest Products.

Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper describing critical things to focus on for protecting an IT environment that incorporates telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Petaluma, California business, phone 1-800-993-9400 or go to Contact Progent.