Expanding your telecommuter workforce can have a significant effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Atlanta company to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns top value. Progent offers support services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Atlanta, Georgia organizations to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.
Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required to support a remote workforce can be especially challenging if you have to manage a combination of worker-owned equipment like PCs and laptops, routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online help for both legacy and modern IT products in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential upgrades. Support services offered by Progent to assist your company to create a high-functioning work-at-home ecosystem include:
- VPN connectivity allows you to establish a secure connection for authenticated at-home employees to access IT resources located at your corporate datacenter or in the cloud. Progent can help you to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide selection of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and use a remote PC's desktop. This provides IT managers significant control over the digital environment of at-home employees and ensures them a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier online support for configuring routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wireless networks, often supporting an entire household and visitors, are commonly utilized by telecommuters to connect to their router for work. This can create performance as well as cybersecurity problems. Progent can help you to mitigate these issues by delivering expertise like Aironet configuration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
- Internet connectivity methods affect the performance and reliability of connections between at-home workers and the company network. Line-of-business applications may require backup Internet access in the event the primary connection breaks. Progent offers expertise for identifying Internet service providers, choosing sensible bandwidth and data volume offerings, and setting up high-availability Internet connections. See Internet connectivity solutions.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Atlanta, Georgia organization, call 1-800-993-9400 or visit Contact Progent.