Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Atlanta company to select the appropriate technologies and follow best practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Atlanta, Georgia businesses to with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote workforce can be especially challenging if you must accommodate a mix of worker-owned equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing remote support for both legacy and modern technologies in virtual office solutions allows you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making essential updates. Services available from Progent to help you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to create a safe tunnel for authorized remote workers to use IT assets located at your corporate data center or in a public cloud. Progent's consultants can assist you to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and use a data center PC's desktop. This gives network managers substantial control over the computing ecosystem of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier online consulting for deploying home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are frequently used by at-home employees to access their router for work. This can cause performance as well as cybersecurity issues. Progent can help you to resolve these problems by providing services that include Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point setup help.
  • Internet access solutions affect the speed and reliability of connections between at-home workers and the corporate network. Business-critical processes may demand backup Internet access in the event the primary connection breaks. Progent offers guidance for identifying ISPs, picking appropriate service packages, and configuring high-availability Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Atlanta, Georgia company, phone 1-800-993-9400 or go to Contact Progent.