Expanding your remote workforce may have a major impact on IT architecture, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your São Paulo organization to select the right tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent can help São Paulo, São Paulo organizations to succeed with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and centralized management.
Network Infrastructure for Teleworkers
Integrating the network infrastructure needed for an at-home work environment can be especially complicated if you have to manage a combination of personal equipment such as desktop computers and laptops, routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware releases. Progent's experience delivering online support for both outdated as well as current technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Support services offered by Progent to assist you to implement a high-functioning work-at-home ecosystem include:
- VPN connectivity makes it possible to establish a safe tunnel for authorized remote employees to access IT resources located at your company data center or in the cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to view and use a data center computer's desktop. This gives IT managers significant control over the digital environment of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier remote support for configuring routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting families and guests, are commonly utilized by at-home employees to access their Internet router for work. This can cause throughput and security issues. Progent can help businesses to mitigate these problems by delivering expertise like Aironet configuration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP setup assistance.
- Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the company data center. Vital applications might require redundant Internet access in case the normal connection breaks. Progent can provide expertise for identifying service providers, choosing sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet access integration services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your São Paulo, São Paulo organization, phone 1-800-993-9400 or go to Contact Progent.