Enlarging your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Spartanburg company to pick the appropriate technologies and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent offers services that go from as-needed guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Spartanburg, South Carolina businesses to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, data security, data protection solutions, and streamlined management.
Voice/Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and content sharing for both onsite workers and teleworkers. Many companies utilize a mix of products to accommodate their different partners and customers. Progent can help your organization to maintain your current conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business client software to support your at-home workforce. For details about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and
assist you to tune your WAN architecture to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Spartanburg, South Carolina company, call 1-800-993-9400 or visit Contact Progent.