Expanding your at-home workforce may have a significant effect on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Tampa organization to select the appropriate tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services that go from on demand guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Tampa, Florida businesses to with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, security monitoring, data protection solutions, and unified management.

IP Voice Solutions for Remote Workers
Expanding the corporate PBX system to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-based IP voice products are popular with SMBs to server teleworkers. Many enterprises rely on Cisco's modern or older products for IP voice management. Progent can help businesses of all sizes to design or tune a telecommuter IP voice environment that delivers the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. CUCM supports other mixed media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to work with these solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Tampa, Florida company, call 1-800-993-9400 or go to Contact Progent.