Expanding your remote workforce may have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Miami Beach company to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top business value. Progent can provide services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Miami Beach, Florida companies to with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, data protection solutions, and unified management.
Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from major vendors enable online meetings, video conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many organizations use a mix of conferencing products to accommodate their different partners and clients. Progent can assist your organization to manage your existing conferencing ecosystem and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex and for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and
help your business to optimize your network architecture to run them.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Miami Beach, Florida company, call 1-800-993-9400 or refer to Contact Progent.