Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security, and company culture. Progent has two decades of background helping businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Beverly Hills company to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top value. Progent offers services that go from on demand expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Beverly Hills, California businesses to succeed with any aspect of building a high-functioning remote work environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, data security, backup/restore solutions, and centralized management.

IP Voice Integration for Telecommuters
Expanding the corporate PBX system to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can help businesses of any size to design or maintain a telecommuter VoIP service that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses tune their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can assist your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP products, see CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these solutions and provide as-needed configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Beverly Hills, California business, call 1-800-993-9400 or visit Contact Progent.