Expanding your at-home workforce can have a major impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Chatsworth company to select the appropriate tools and follow leading practices in building and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers support services that go from as-needed expertise for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can assist Chatsworth, California businesses to succeed with any facet of building a high-functioning work-at-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

VoIP Solutions for Telecommuters
Expanding the corporate phone environment to include telecommuters is vital to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP management. Progent can assist businesses of any size to design or tune a remote VoIP service that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps used throughout the network. CUCM supports other mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other early VoIP products, see CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these VoIP solutions and provide on-demand configuration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Chatsworth, California company, call 1-800-993-9400 or refer to Contact Progent.