Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Colorado Springs organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers services that go from on demand expertise for helping you past occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Colorado Springs, Colorado businesses to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

IP Voice Solutions for Teleworkers
Extending the company phone environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can help businesses of all sizes to design or maintain a telecommuter IP voice environment that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations tune their current Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to support these VoIP solutions and deliver as-needed deployment and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Colorado Springs, Colorado organization, phone 1-800-993-9400 or go to Contact Progent.