Enlarging your at-home workforce may have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Dallas organization to select the right tools and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Dallas, Texas businesses to succeed with any facet of building a high-functioning telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, data security, data protection solutions, and streamlined management.

IP Voice Solutions for Remote Workers
Extending the company PBX environment to include telecommuters is vital to supporting an effective work-at-home solution. A variety of cloud-based VoIP products are used by SMBs to server remote users. Many enterprises rely on Cisco's modern or legacy products for IP voice management. Progent can help organizations of any size to design or maintain a remote IP voice environment that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps used across the network. CUCM supports other mixed media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can assist your company to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, visit CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and deliver on-demand configuration and debugging services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Dallas, Texas business, phone 1-800-993-9400 or refer to Contact Progent.