Expanding your at-home workforce can have a major impact on network architecture, security, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Southlake organization to select the right technologies and adhere to best practices in building and operating a secure virtual solution for teleworkers that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed guidance for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help Southlake, Texas businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Integration for Telecommuters
Expanding the corporate PBX system to accommodate teleworkers is critical to supporting an effective work-at-home solution. A variety of cloud-based VoIP platforms are popular with SMBs to server remote users. Many larger organizations depend on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of any size to design or maintain a telecommuter IP voice environment that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. Unified Communications Manager supports other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, visit Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Southlake, Texas business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    ASA 5505 Firewall Online Help

    Progent's Cisco certified networking experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Windows Server 2019 integration Technical Support

    Progent's certified Windows Server 2019 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.

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  • Specialist Sun Solaris Remote 24x7 Engineers Sun Solaris Remote
  • Sun Solaris Remote Support Services UNIX Technology Professional

  • Microsoft ISA 2004 Server Setup and Support
    Microsoft Certified Partner Microsoft Proxy Server Onsite Technical Support

    Progent's Microsoft-certified ISA Server consultants have long experience configuring ISA Server-based security solutions for IT networks with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants are available to help your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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  • Technology Professional Exchange Hosting Hosting for Exchange Consultants

  • Windows Server 2012R2 Live Migration Consultant
    Windows Server 2012 R2 Server Manager Information Technology Consulting

    Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security plan, streamline IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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  • School Wireless Case Studies
    Building to Building Wireless Example Application

    Progent delivered a wireless integration environment that enabled a school to increase productivity and eliminate the ongoing costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it provided immunity to outside interference.

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  • Windows Server 2012R2 Active Directory Services Windows Server 2012R2 Clustering Computer Consulting
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  • Work at Home Network Infrastructure Remote Support At Home Employees Infrastructure Computer Consultant
  • macOS Configuration Consulting Services Mac Phone-based Specialist

  • Windows 10 Microsoft Deployment Toolkit Consult
    Microsoft Windows 10 Pilot Testing Professionals

    Progent's Microsoft-certified consultants can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 available from Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and ongoing Call Center support services.

  • macOS Remote Technology Professional Mac Configuration Consultant Services
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  • SQL Server 2017 and Hyper-V Computer Consulting
    Urgent SQL Server 2017 and Windows Server 2012 R2 On-site Support

    Progent's Microsoft-certified SQL Server 2017 experts can help your organization to design and implement a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.


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