Expanding your telecommuter workforce can have a major effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Tukwila organization to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers support services that go from on demand guidance for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Tukwila, Washington businesses to succeed with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the company PBX environment to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for IP voice management. Progent can assist businesses of all sizes to design or tune a remote IP voice service that provides the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media applications deployed across the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early VoIP products, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and deliver as-needed integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Tukwila, Washington business, call 1-800-993-9400 or go to Contact Progent.