Expanding your remote workforce can have a major impact on network infrastructure, security, and company culture. Progent has 20 years of background helping small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Tukwila organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Tukwila, Washington organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

VoIP Solutions for Remote Workers
Extending the corporate PBX system to include telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-centric VoIP platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or older products for VoIP solutions. Progent can help organizations of any size to design or maintain a remote VoIP service that delivers the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations optimize their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager manages other mixed media services like unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to maintain your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and deliver as-needed integration and debugging services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Tukwila, Washington organization, call 1-800-993-9400 or refer to Contact Progent.