The Woodlands At Home Workforce Solutions Consultants
Help Desk Call Center Augmentation and Outsourcing Consulting
Expanding your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your The Woodlands organization to select the right technologies and follow leading practices in creating and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent can provide services that go from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help The Woodlands, Texas businesses to with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A sudden, company-wide changeover to a from-home business model, which might be motivated by an epidemic or as an element of a disaster recovery preparedness plan, can overwhelm even the most efficient in-house Support Desk. Progent's Call Center services allow businesses of any size to outsource or supplement their Support Desk by using Progent's online Technical Response Center team.
- Progent's Standard Support Desk support services leverage Progent's nationwide network of online technical support experts along with world-class ticketing and tracking technology to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of remote Level 1 desktop support from initial help requests to ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows at-home employees to track or edit the status of their current trouble tickets, add information, and append screenshots or relevant files. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to deal with complex problems. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Supplemental Service allows your company to supplement your current Call Desk staff by sharing delivery of Call Center support services seamlessly between your regular IT support personnel and Progent's nationwide roster of desktop support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a collective support solution based on the leading professional services automation (PSA) platform for managing help requests and ticketing, assigning ownership, tracking progress, and producing management reports. For details about how Progent's Help Desk Augmentation Services can help your business to provide best-in-class technical support to your from-home workers, go to Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your The Woodlands, Texas company, call
An index of content::
Top Ranked Meraki MR84 Access Point Consultant
Meraki MR34 Access Point Remote Troubleshooting
Progent's Meraki Wi-Fi access point experts offer remote and on-premises support services to assist businesses of all sizes to plan, install, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to create a seamless network infrastructure that provides identical access, performance, security, manageability and uptime for wired and wireless users irrespective of their mobility or computing device.
Support Outsourcing VPN
Biggest Online Consulting Cisco Virtual Private Network
Cisco's network security and offsite access products for small businesses offer a complete line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit best with your business objectives.
Top Computer Consulting Microsoft Operations Manager
System Center Operations Manager Online Technical Support
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft certified network consulting professionals. With Progent's affordably priced network service programs, mid-size organizations can select a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small and midsize company information systems world-class availability, security and performance.
Information Technology Manager IT Outsourcing
Help Desk Outsourcing Computer Consulting Firm
Progent's IT outsourcing packages provide affordable computer consulting for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing network support expenses to increase in a more linear and manageable manner than is possible by building up a large, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust system architecture for your critical applications based on Microsoft Windows.
Computer Consulting Meraki Switch Planning
24-Hour Meraki Switch Professionals
Cisco's Meraki family of switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist your company to design and deploy an efficient network architecture based on Meraki switches, streamline network administration with Meraki's cloud-based management architecture, configure policies to maintain security and compliance, develop and test a disaster recovery plan, and resolve issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking solution.
Technical Consultant Hornetsecurity Altaro M365 SharePoint Backup
Consultant Services Hornetsecurity Altaro M365 SharePoint Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
MSP360 VM Backup Professional
MSP360 VM Backup Specialist
Progent can assist you to create, implement and manage a backup solution based on MSP360 Backup software to protect your assets residing on any major public cloud. Progent offers monitoring and remote management to protect against data loss caused by human miscues, software errors, ill-intentioned insiders, and external assaults like ransomware.
Consultant Windows 7 Training
Award Winning Windows 7 Backup and Restore Consulting Services
Progent's certified consultants can provide remote and on-premises support services to assist your company to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, security and compliance, disaster recovery, online connectivity, smartphone and tablet management, Wi-Fi configuration, and 24x7 system monitoring.
ransomware protection Consultant Services
DopplePaymer ransomware recovery Consultant
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Temporary Staffing Services IT Consultants
On Demand Staffing Services Online Support Services
Progent's temporary staff augmentation services allow businesses to meet the need for network support personnel without incurring the expense and delays associated with identifying and recruiting reliable technical help and without increasing your full-time head count.
Consultant Services Microsoft LCS Server
Live Communications Server 2007 Specialist
Microsoft Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution offering enhanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, enhanced individual productivity, and stronger IP security with this simple-to-administer, highly available solution. Effective implementations of Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to realize all the benefits of Microsoft Office Communications Server throughout your whole organization.
Microsoft Exchange Setup and Support
24/7/365 Exchange 2003 Server Upgrading
Progent's Microsoft Premier engineers offer expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange Server 2007 installations or upgrades and can supply local personnel to assist enterprises with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Work from Home Solutions Setup and Support
Online Support Services Telecommuter Integration
Progent has 20 years of experience assisting small and mid-size companies to design, deploy, tune, administer, and debug computer networks that support teleworkers.
Microsoft Windows Server Failover Cluster Specialists
Cluster Server Windows 2012 Technology Consulting Services
Progent's certified failover clustering experts can assist businesses to assess the benefits of deploying Microsoft Windows Server 2012 clustering technology to build an advanced high-availability/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and help you to streamline the management of clustered servers.
Microsoft Certified Partner Microsoft Windows Server Essentials Services
Windows Server Essentials and SQL Server Consulting
Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management support so you can plan and carry out a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
ProSight IP address management Consultancy
Technology Professional ProSight password management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
SQL Server 2016 Consultant Services
SQL Server Reporting Services Specialists
Progent's Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid development of advanced business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering expertise, support and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information network. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
24 Hour CCDP Certified Cisco RADIUS Security Setup and Support
Cisco RADIUS Security Technical Support Services
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's complete family of products targeted at eliminating information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, authorization, and tracking from a graphical Web interface.
24 Hour Microsoft Expert Dynamics GP Accounting Consultants
24/7/365 Consulting Microsoft GP/Great Plains
Progent's Microsoft certified experts provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis package based, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its modular design you are able to license only the capability you currently require, with the ability to expand clients and increase capabilities when necessary. Progent's Microsoft Dynamics GP support experts can help you install, configure and manage the current release of Dynamics GP or migrate smoothly from an earlier edition.
Ryuk ransomware hot line Specialists
Engineers Locky ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Windows Server 2012R2 Data Deduplication Consultant Services
Computer Engineer Windows Server 2012R2 Hyper-V
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support team, create a corporate-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan.
Amazon MWS integration training Contract Development
Amazon Marketplace Web Service Programming Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Computer Consultant Small Business Server 2008
24/7/365 Microsoft SBS 2008 Technical Consultant
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server requires a network support expert with hands-on experience planning and integrating seamless, end-to-end business network solutions. Progent's Microsoft SBS Server professionals have an average of over a decade of background integrating computer networks built on Microsoft technology. This background assures you results in installing, managing, and maintaining IT solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Engineer Private Cloud Virtual Datacenter Hosting
Private Cloud Integration Consultancy
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in an environment that delivers the maximum degree of availability and expandability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization techniques that enable small companies with multi- platform IT systems to save dramatically on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
24x7 Troubleshooting Hornetsecurity Altaro VM Backup Local
Altaro VM Backup Inline Deduplication IT Consultants
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
External Cybersecurity Scan Consultant Services
Services External Network Security Scan
Progent has put together two low-cost service bundles intended to enable small businesses to receive an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your network from outside your firewall to uncover potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a system scan from an authorized machine inside your firewall to determine your exposure to inside threats. Both security inventory packages are set up and run from a protected external site.
Consultants Small Government Cisco
Small Government Cisco Engineer
Progent has a long background delivering a full-spectrum of online network consulting and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing expert remote IT support and has delivered network solutions to organizations in every state. Online support saves travel costs and solves issues faster than onsite support.
WLAN controller Remote Troubleshooting
5520 wireless controller Specialists
Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi availability with rapid failover, and strengthening data security by detecting threats and filtering network traffic according to user type and location. Progent can help you to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's modern Wi-Fi controller solutions.
Consulting ProSight NinjaOne Remote Desktop Monitoring
Consultant ProSight NinjaOne Remote Desktop Monitoring
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can impact your business.
Auditing Juniper Junos CLI
Juniper Junos J-Web Firewall Configure
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft CRM On-site Support
Support CRM
Microsoft CRM helps mid-market businesses nurture profitable client interactions. Integrated Sales and Customer Service components allow employees to share information to help improve sales success and deliver consistent, efficient customer service. Progent can set up the most sensible server and communications environment, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft CRM with your sales or customer support databases.
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