The Woodlands Remote Workers Connectivity Support Services
Help Desk Call Center Augmentation and Outsourcing Consulting
Expanding your remote workforce can have a major effect on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your The Woodlands organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical roadblocks to full project management to help you successfully complete business-critical tasks.
Progent's consultants can assist The Woodlands, Texas businesses to with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, data security, data protection solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
An emergency, company-wide transition to a from-home workforce, which might be motivated by an epidemic or as a component of a disaster recovery/business continuity process, can overwhelm even a high-performing in-house Call Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Call Desk support services leverage Progent's nationwide network of remote IT support experts combined with world-class trouble ticketing and tracking technology to offer an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from initial help requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to monitor or revise the status of their active tickets, enter details, and append screenshots and relevant files. Support services are delivered at a significant price reduction off Progent's normal Level 1 technical support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support specialists to deal with complex problems. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service enables you to supplement your existing Help Desk Call Center staff by sharing delivery of Help Desk Call Center support services transparently between your in-house IT support staff and Progent's nationwide pool of PC support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support solution based on the number one professional services automation (PSA) tool for managing help requests and trouble tickets, establishing ownership, monitoring progress, and producing reports. For details about how Progent's Help Desk Augmentation Services can enable your company to deliver best-in-class IT support to your at-home workforce, go to Progent's Help Desk Call Center augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your The Woodlands, Texas organization, call
An index of content::
CISA Security Audit Services
CISA Cybersecurity Audit Services
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that represents mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo an extensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Certified network security audit consultant trained to assist companies in the areas of information systems audit process, IT governance, network assets and architecture lifecycle, IT support, safeguarding of information resources, and business continuity preparedness.
CCIE Certified 2500 Wireless Controller Network Consultant
wireless LAN controller On-site Support
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of wireless APs, tuning wireless performance by reducing the impact of radio frequency congestion, enhancing wireless availability with rapid failover, and hardening security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent can assist you to configure Cisco wireless LAN controllers to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller solutions.
NetDocs Upgrade Specialist
NetDocuments and Exchange Consult
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers online access to NetDocuments consultants who can help legal departments and law firms to plan, deploy, administer, optimize, or debug a document management system (DMS) environment powered by NetDocs.
Top Ranked SQL Server 2019 Development Online Support Services
SQL Server 2019 Standard IT Consultant
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the advantages for upgrading to SQL Server 2019 and can deliver fast remote or on-premises contact with experts in solution planning and integration, software programming, database administration, and cybersecurity.
Microsoft Certified Expert Troubleshooting Dynamics GP/Great Plains Features
Dynamics GP/Great Plains Professional
important features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to license only the components you require, a standardized foundation based on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting services that allow you to track all operations, income and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate data from virtually any database or desktop software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to create custom programs. Progent can help you configure and support a reliable, secure server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.
Project Management Online Troubleshooting
Hosting Facility Professionals
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier network support professionals and authorized Cisco system specialists offer a variety of IT consulting services including project management, SOX compliance, site relocations, corporate security, network architecture, local or remote branch office support, and technical support for data center hosting environments. A Progent IT architect can help you design a multi-site network that makes smart use of co-location facilities and Internet data centers. Progent's Microsoft Premier consultants can help major enterprises design, integrate and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you configure Cisco products for connectivity solutions that combine simple, high-speed, integrated, and remote networking.
Largest Services ProSight Email Guard Spam Filtering
Consulting Services ProSight Email Content Filtering Service
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
High-Availability Load Balancing Help and Support
24/7 Integration Support Fault-tolerant Load Balancing
Progent provides fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, network infrastructure routing, and content dispatching products such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Immediate Remote Monitoring and Reporting Onsite Technical Support
Outsourcing Microsoft System Center Operations Manager
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate serious issues uncovered by Microsoft SCOM 2012.
Database DBA Professional
24 Hour Database Administration Engineer
Progent's Microsoft-certified database consultants can provide small and midsize businesses online support for popular database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include installation and integration, database design and programming, administration support, replication and synchronization strategies, storage management, performance tuning, migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
Online Technical Support Microsoft Exchange
Microsoft Exchange 2003 Upgrade Technical Consultant
Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2003 migration strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
QTS/Herakles Data Center Engineers
QTS/Herakles Internet Data Center Specialists
The QTS Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if your business is planning on moving your main or offsite backup system to Herakles/QTS, Progent can provide a range of budget-friendly services such as colocation migration, system installation and updates, network optimization, comprehensive project management, virtual server expertise, offsite monitoring, centralized network management, application development, disaster recovery/business continuity solutions, data security evaluation, and the use of Progent's Test Lab.
Support and Setup Windows Server 2019
Network Consulting Windows Server 2019 Windows Time Service
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
IT Specialists Small Office
Small Business Experts
Progent provides the services of Microsoft and Cisco-Premier network consulting professionals to show clients affordable alternatives to help organizations optimize the benefits of Microsoft and Cisco products. For networks that span from small offices to large enterprises, Progent's expert consultants can assist you to enhance your network's e-mail infrastructure, protection, reliability, performance, and system management.
ProSight ASM Endpoint Protection Consultants
24-Hour ProSight Ransomware Recovery Technology Consulting
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against known and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft Desktop Small Business IT Outsourcing Firm
Desktop Computer Consultant
Progent can deliver a wide array of economical remote and on-premises consulting services to help you to deploy, administer, and troubleshoot desktops and handhelds powered by Windows, macOS/OS X, iOS, Google Android, or Linux.
After Hours Flexential Data Center Tampa Consultants
Immediate Flexential Tampa Colocation Center Consulting
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a team of network consultants located in the vicinity of Tampa, and Progent can also provide online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning consultants. Progent can also assist your business to design and implement a move to the Flexential data center with services such as planning system configuration, recommending hardware, system configuration and testing, debugging, setting up remote network management, and training your network support team.
Cisco VoIP Phones and Presence On-site Support
On-site Support Cisco VoIP Phones and Cisco Unity
Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Computer Consultants Multi-factor Authentication
Duo Zero Trust Cybersecurity IT Consulting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other personal devices.
Case Study Building to Building Wireless
School Wireless Example Application
Progent provided a wireless integration solution that allowed a school to increase efficiency and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations up to 2.5 miles apart and can extend to even longer distances. This wireless solution offered better bandwidth and reliability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it provided immunity to outside interference.
After Hours Design Software
Great Plains Software Development Firms
For custom application development, Progent can supply software design experts to produce business software in areas such as eCommerce, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
CISSP-ISSAP Cybersecurity Architecture Consultant
ISSAP Certified Security Architecture Consultant
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through rigorous testing and extensive experience with information security design. ISSAP consultants have in-depth understanding of access management mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.
At Home Workers Network Consulting
After Hours At Home Workforce Remote Support
Progent has 20 years of background helping small and medium-size companies to plan, deploy, optimize, administer, and troubleshoot computer networks that support teleworkers.
Specialist SharePoint 2019 and Windows Server
Remote SharePoint 2019 Remote Support
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and debugging services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a seamless intranet solution.
wireless IP phone security Outsourcing
wireless IP phone integration Computer Consulting
Progent's wireless IP phone configuration consultants offer online and onsite assistance to help you build and manage a Cisco Wi-Fi IP phone deployment by providing integration services that can range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Engineer Windows Server 2019 Storage Replica
Windows Server 2019 Windows Admin Center Integration
Progent's certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Dynamics NAV Technical Support
Microsoft Dynamics Business Central Support and Setup
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a single platform for financials, inventory, operations, project management, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics Business Central consultants can help your organization to maintain your older Dynamics NAV environment or upgrade smoothly to a cloud-based, local, or hybrid deployment.
Supplemental Help Desk Cost Savings Professionals
Co-managed Helpdesk Costs Consulting
Progent's Helpdesk outsourcing and co-sourcing services help companies to reduce costs and improve productivity.
Windows Server 2022 integration Online Technical Support
Consultant Services Windows Server 2022 Encrypted Networks
Progent's certified Windows Server 2022 consultants can help your company to design and implement an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid deployment model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Catalyst 9100 Series Access Point Remote Technical Support
CCIE Certified Catalyst 802.11ax Access Point Support and Setup
Progent's Cisco Catalyst 802.11ax AP experts offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Computer Consultancy Firm Cisco Router
Cisco Router IT Specialist
Progent can help your organization to deploy Cisco's infrastructure products to build a robust foundation for your local, private cloud, or hybrid-cloud data center and streamline operations in vital areas such as compute and storage consolidation, security and compliance, versatility, availability, and disaster recovery.
Select Topic: