Chandler Telecommuters Configuration Consulting Company
System Infrastructure Setup Consulting and Support Services
Expanding your remote workforce can have a significant effect on network architecture, cybersecurity, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Chandler company to pick the right tools and follow leading practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and returns top business value. Progent can provide support services ranging from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Chandler, Arizona businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support an at-home workforce can be especially complicated if you have to accommodate a combination of personal hardware like PCs and notebooks, routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience delivering remote help for both outdated and modern IT products in virtual office venues enables you to make efficient use of your existing infrastructure and offers ready access to expertise for making essential updates. Support services available from Progent to help you to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to create a secure tunnel for authenticated at-home employees to use IT resources located at your company data center or in the cloud. Progent's consultants can assist your company to configure and manage VPN connections between your at-home workforce and your key IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect client software for secure VPN tunneling for a wide range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a remote PC's desktop. This technology gives network managers substantial control over the digital ecosystem of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent offers expert remote consulting for setting up routers from a range of vendors. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting an entire household and guests, are frequently used by at-home employees to access their router for work. This can cause throughput and security problems. Progent can assist you to resolve these problems by providing expertise like Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point integration assistance.
- Internet connectivity methods impact the performance and availability of connections between at-home workers and the corporate network. Mission-critical applications might require redundant Internet connections in case the primary connection breaks. Progent offers guidance for selecting ISPs, choosing sensible service bundles, and integrating fault-tolerant Internet connections. See Internet access integration services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Chandler, Arizona company, phone
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SQL Server 2012 AlwaysOn Failover Cluster Help and Support
SQL Server 2012 Reporting Services Online Technical Support
Progent can provide the support of Microsoft-certified engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery planning specialists, and certified security professionals to help your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Remote Troubleshooting Microsoft Windows 2008 R2
Remote Support Services Windows Server 2008 R2
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, availability, scalability, and flexibility that improve output of local, branch office, and mobile users. Progent's network professionals can deliver affordable remote engineering, troubleshooting, and training services to help your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.
Virtual Help Desk Remote Consulting
Computer Consulting Shared Support Desk
Progent provides three basic kinds of Contact Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your customers easy access to a reliable support group with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's focus is on giving the support Helpdesk a respected image as a key contributor to business productivity. Progent's target is to fix and not merely report problems.
Urgent certificate expiration management Consultants
SSL management Consultant Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Remote Access Online Technical Support
Cisco RADIUS Security Configuration
Cisco's security and remote connection technology for small organizations represent a full range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that align most closely with your business goals.
Largest Consultants Mac Phone-based
Mac Online Technical Support Specialists
Progent provides nationwide remote technical support and troubleshooting services for businesses that run macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft products. Progent's engineers can provide macOS and OS X clients a variety of services including desktop assistance, migration to the most recent version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad integration and management, or moving to Apple's iCloud. Remote IT help provides maximum leverage for your information technology budget by extending user productivity and shortening the hours charged for computer repair services. Advanced remote access technology and experienced service specialists and consultants allow Progent to solve the majority of IT problems without wasting time and money by going to your site. In most of cases your IT issues can be remediated by telephone or through a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help you with the most difficult system issues.
Shared Help Desk Ticketing Consultant Services
Service Desk Sharing Professionals
Progent's Shared Help Desk service allows your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
24-Hour wireless IP phones and Aironet APs Technology Consulting Services
Remote Support Wi-Fi VoIP phone integration
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for professionals who are mobile within office, warehouse, health-care or other environments where management wants portable phones that provide more control, security and ruggedness than is possible with the BYOD mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually requires that you set up and optimize many key pieces of your Wi-Fi environment such as APs, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified experts can provide online and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone solution by delivering services that range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
Meraki Switch Outsourcing
Meraki MS 400 Series Switch Computer Consultants
Cisco's Meraki MS line of access and distribution switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide affordable online consulting expertise to help your company to design and deploy an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, set up policies to maintain security, develop and validate a disaster recovery plan, and resolve issues related to any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.
Professional Microsoft Azure hybrid cloud integration
Microsoft Azure Active Directory Developer Firm
Progent can help you to plan and carry out an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management for both on-premises and Azure assets.
Technical Support Services wireless IP phones and CUCM
Wi-Fi VoIP phone integration Technology Consulting
Cisco's wireless VoIP phones are hardened Wi-Fi handsets intended for workers who are mobile within campus, hospitality, retail or other environments where IT management requires user endpoints that provide more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and optimize numerous components of your Wi-Fi infrastructure including APs, routers and switches, wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Operations Manager Example Application
Microsoft Operations Manager Case Study
Before Progent's MOM-based solution, network problems were approached reactively, once workers complained about them. With the help of proactive, automated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to address system problems before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before clients are aware that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, security and productivity.
Nagios Information Technology Consulting
24/7 Specialists Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are powerful, free monitoring tools that run with the Linux OS and can be deployed to analyze UNIX/Linux environments, MS Windows systems, or mixed-platform situations in which the Linux OS and Microsoft Windows coexist. Nagios lets system managers to monitor network services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you track the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's system monitoring engineers can assist you to use both these tools to streamline and troubleshoot your system.
24 Hour Microsoft Exchange Server 2016 Migration Support and Integration
Exchange Server 2016 Migration Planning Support and Integration
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Retail Management System Support Services
Microsoft Dynamics 365 Commerce Consultants
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training classes tailored to address your particular needs. Progent's consultants also can help you build and maintain a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Microsoft Exchange IT Consultant
Microsoft Exchange 2003 Upgrade IT Consultants
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Microsoft Experts Comprehensive Event Management Consultants
24 Hour Microsoft Certified Application Monitoring Integration
Even if your company has a minimal network support group and a modest IT budget, your information system can still have the same high availability and responsiveness that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT consultants, the most recent system management products for proactive monitoring and alerts, and economical support programs such as a help desk service to keep your vital business applications and servers up and running.
Dynamics GP Software Computer Consultants
Dynamics GP/Great Plains Features Technical Support Services
Dynamics GP/Great Plains can help you grow and control your company more efficiently by delivering easy availability of decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers major business benefits such as its ability to expand the presence of your company, handle your financials, automate financial processes, standardize processes throughout your company, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Biggest Microsoft Windows 2003 Remote Technical Support
Microsoft Windows 2003 Outsourcing
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's goals. Progent can also help you with planning, installing, managing and troubleshooting sophisticated IT applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
Progent Management Team Small Business IT Consulting Group
Progent Management installation and Administration
Progent's management team includes industry professionals with years of background delivering network consulting services, troubleshooting, and long-term IT planning to businesses ranging in size from startups to Fortune 500 companies. Great support calls for great people, and Progent has assembled a management team that can provide customers with the top service value in the industry.
Microsoft Certified Partner Exchange 2016 DAG Specialist
Exchange 2016 Project Planning Remote Consulting
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Emergency Hybrid cloud integration Services
Multiple cloud management Consulting
Progent can help your IT team to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that utilize local IT assets as well as one or more cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing high-level consulting services online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Setup and Support Fortinet 900 Series Firewalls
Immediate Fortinet 900 Series Firewalls Integration Support
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet FortiGate security appliances to safeguard your IT resources at the enterprise edge, within the data center core, at branches, and at the cloud edge.
24/7/365 Consultancy Mac Network Security
OS X Snow Leopard Security Computer Consultant
Progent's CISM-certified security staff can show you how to secure your Mac network through expert support offerings such as running security tests, recovery from virus and denial of service attacks, setting up firewalls, integrating secure remote and mobile access, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security plan appropriate for the particular goals of your business information system.
Small Business WAP371 Remote Support
Computer Consulting Small Business WAP551
Cisco's Small Business family of wireless access points are Linux-powered units intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network experts offer remote or onsite integration and debugging support to help your organization to design, configure, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or topology.
Microsoft Entra Services
Azure Disaster Recovery Consultant
Progent can help you with every stage of Microsoft Azure integration including requirements definition, prerequisites evaluation, solution design, pilot testing, implementation, centralized management, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to set up and debug firewalls and VPN connections so that your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure resources.
Onsite Technical Support SCCM 2016 Planning
Support Outsourcing Configuration Manager 2016
System Center Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common point of control for administering multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can assist you with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Two-factor Authentication Integration
Identity Authentication Information Technology Consulting
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices.
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