Enlarging your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can assist your Napa organization to pick the appropriate technologies and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide services that go from on demand guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Napa, California companies to with any aspect of building a high-functioning remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from major vendors support virtual discussions, video conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many companies use multiple conferencing products to meet the needs of their different partners and clients. Progent can help your organization to manage your current conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. To learn more about Progent's support expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help your business to tune your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Napa, California business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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