Enlarging your telecommuter workforce may have a significant effect on network architecture, security/compliance, and corporate culture. Progent has 20 years of experience assisting SMBs to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Sherman Oaks organization to pick the right technologies and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services ranging from on demand guidance for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Sherman Oaks, California businesses to succeed with any facet of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for Telecommuters
Integrating the network infrastructure needed for a remote work environment can be particularly complex if you have to accommodate a combination of worker-owned hardware such as PCs and laptops, routers, and wireless APs from different vendors and with a mix of OS software and firmware releases. Progent's background providing online support for both outdated as well as modern IT products in virtual office solutions enables you to make efficient use of your available infrastructure and offers fast access to expertise for implement essential upgrades. Services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:

  • Virtual Private Network connectivity allows you to create a safe connection for authorized at-home workers to access IT resources located at your corporate datacenter or in a public cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a broad selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a remote PC's desktop. This provides IT managers substantial control over the digital ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home computer networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent offers expert remote consulting for configuring home routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and guests, are commonly utilized by telecommuters to connect to their router for work. This can cause throughput as well as security issues. Progent can assist businesses to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi access point integration help.
  • Internet connectivity methods affect the performance and reliability of connections between at-home workers and the company network. Vital processes may demand backup Internet connections in the event the normal connection fails. Progent can provide guidance for selecting ISPs, choosing sensible bandwidth and data volume offerings, and setting up high-availability Internet connections. See Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Sherman Oaks, California organization, call 1-800-993-9400 or go to Contact Progent.