Belo Horizonte At Home Workers Integration Support Services
System Design, Configuration, Management and Call Center Consulting Experts
Expanding your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of background helping SMBs to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Belo Horizonte company to select the appropriate technologies and follow best practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services ranging from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Belo Horizonte, Minas Gerais companies to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.
Infrastructure for Telecommuters
Integrating the network infrastructure needed to support an at-home work environment can be particularly complicated if you must manage a combination of worker-owned equipment such as desktop computers and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's experience delivering online help for both legacy as well as current IT products in remote office solutions allows you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for implement necessary updates. Services available from Progent to assist your company to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a safe connection for authenticated remote employees to use IT assets located at your company datacenter or in the cloud. Progent can assist you to deploy and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a broad selection of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and use a remote PC's desktop. This provides network managers substantial control over the digital environment of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewall services. Progent can provide top-tier remote consulting for configuring routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting an entire household and guests, are frequently utilized by at-home employees to connect to their router for work. This can cause performance and security issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point setup help.
- Internet connectivity solutions impact the performance and availability of connections between at-home workers and the corporate data center. Business-critical applications may require backup Internet access in case the primary connection fails. Progent offers expertise for identifying service providers, picking appropriate bandwidth and data volume bundles, and setting up high-availability Internet access. Refer to Internet access solutions.
IP Voice Solutions for Remote Workers
Expanding the company PBX environment to include telecommuters is vital to supporting a productive at-home workforce. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of all sizes to design or maintain a remote VoIP service that provides the versatility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses tune their existing Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports other mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other early VoIP products, refer to CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to work with these solutions and deliver as-needed integration and debugging services.
Video Conferencing for Teleworkers
A wide selection of video conferencing products from major technology companies enable virtual meetings, video conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their different partners and clients. Progent can assist you to manage your current conferencing environment and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference. To learn more about Progent's support expertise for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist your business to optimize your network architecture to host them.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich ecosystem of productivity apps that create a cohesive user interface for sharing data and ideas across a corporate network and on a wide selection of endpoint computers. Progent has delivered online consulting services for SharePoint and Exchange Server since their first releases and can assist businesses to configure these flagship collaboration products to maximize the effectiveness of your at-home workers.
SharePoint utilizes web entities to facilitate collaboration and information sharing by providing policy-based access to content, business processes, and tools for searching through enterprise-wide business data. SharePoint permits you to create protected web portals that enables remote workers to view and update consolidated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting expertise, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, refer to planning and configuration expertise for Exchange.
OneDrive is Microsoft's collaborative cloud storage service, similar to GoogleDrive. At-home workers can store files to OneDrive, and colleagues can retrieve them securely via a browser. Included with Microsoft Office and Microsoft 365, OneDrive allows remote workers to co-edit files. Edits made offline are automatically synced when you go back online. To learn about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive integration experts.
Cloud Integration for Telecommuters
Progent offers advanced remote support for enabling organizations to build, maintain and troubleshoot integrated network models that incorporate physical data centers, remote workers, branch offices, and cloud services. Progent can provide expertise for all types of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve problems with cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a popular platform for cloud software and services that enables you to use IT infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Azure features more than 100 cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure Active Directory, and design data backup and recovery solutions with Azure Backup. Progent can also help you establish protected connections to Azure services for teleworkers by setting up and debugging firewalls and VPN tunnels. For information about Progent's consulting services for Microsoft Azure, see Azure consulting services.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of client productivity software and cloud services offered by subscription. Microsoft applications and cloud services are provided in a variety of plans intended for customers ranging from individuals and households to large enterprises. Progent can provide quick and easy remote contact with consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to evaluate the various subscription plans offered with Microsoft 365 and deploy 365 apps for your telecommuters to achieve top business value. To learn about Progent's support services for Microsoft 365, visit Microsoft 365 integration services.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online offers the advantages of lower costs for data center infrastructure, easier management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with local deployments of Exchange, allowing you to create hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide occasional assistance to guide you past tough technical bottlenecks and also offer end-to-end project management outsourcing to ensure your at-home workers have convenient and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's leading provider of cloud-based services. Progent can provide rapid and economical online contact with cloud connectivity consultants who can assist your business to design, deploy, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with local data centers and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist you to create a high-uptime network architecture to make sure your users have a productive computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. To find out about Progent's expertise for Amazon AWS, see Amazon AWS consulting expertise.
Google Cloud Platform is a popular set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your current IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your critical apps cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can help your organization to deploy VMs on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage services, and simplify access control for telecommuters with Google Cloud Identity services. Progent's consultants can also help you to utilize GCP's management technology to administer and track your Google Cloud ecosystem. To find out, see Google Cloud Platform (GCP) consulting support.
Help Desk Services for Remote Workers
A rapid, enterprise-wide transition to a teleworker business model, which might be the result of a pandemic or as an element of a business continuity preparedness plan, can overstretch even a high-performing internal Call Desk. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Help Desk support services leverage Progent's extensive team of remote IT support specialists combined with world-class ticketing and tracking technology to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 PC technical support from initial help requests to trouble ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or edit the status of their current tickets, add details, and upload screenshots and relevant files. Desktop support services are provided at a significant discount off Progent's normal Level 1 technical support rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced issues. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Supplemental Service allows your company to supplement your existing Help Desk team by splitting responsibilities for Support Desk support services seamlessly between your in-house support organization and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's shared Support Desk service uses a co-sourcing support solution utilizing the number one PSA platform for managing service requests and ticketing, establishing ownership, monitoring progress, and generating reports. For information about how Progent's Call Center Supplementation Services can help your business to provide best-in-class desktop support to your at-home employees, see Progent's Call Desk augmentation Services.
Security and Compliance for Teleworkers
Work-from-Home workers commonly use their own computing devices and usually operate in an unsecured physical area. This multiplies their susceptibility to malware attacks and requires careful configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the creation of policies based on leading practices. Progent's seasoned team of cybersecurity support experts can help you to plan, configure and maintain an effective security solution that protects critical IT resources in networks that incorporate at-home workers.
Firewalls enable companies to build a network environment that can be safely utilized by local users as well as by telecommuters, mobile workers, suppliers, clients, and the public. Modern firewall devices allow you to assign and control different permissions to different groups of users and to expand your IT network and modify your cybersecurity posture as your business evolves and as cyber threats grow more complex. Progent supports both new and legacy security appliances from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support expertise, refer to firewall configuration and support services.
Remote Endpoint Security Monitoring makes it easy to watch over the various devices used by remote workers and either reject or identify and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on every protected endpoint, watching all activity and using state-of-the-art behavioral threat analysis from SentinelOne to detect new threats at inception. When an attack is spotted, ProSight ASM immediately isolates the targeted device from the network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoint devices stay secure even if they are offline. To find out more about ProSight ASM, refer to remote endpoint security monitoring for teleworkers.
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other personal devices. With 2FA, when you sign into a protected online account and give your password you are requested to verify who you are via a unit that only you have and that uses a different network channel. A broad selection of devices can be utilized as this added form of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate several verification devices. To find out more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the exposure of your information system to all classes of outside and local security attacks for a network that incorporates teleworkers. Progent can deploy online, automated cybersecurity analysis software for quickly and economically detecting a broad range of security holes that can be found via the Internet. Progent's security assessment experts, which can be provided by security experts with advanced credentials such as CISM, CISSP, and GIAC, can assist you to audit your processes and governance policies and assess your WAN infrastructure to enable you to design the highest level of security for your teleworkers.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper about key things to focus on for protecting a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
Data Protection involves saving and restoring critical information so as to prevent data loss and reduce restoration time and effort in the event of storage system problems due to hardware breakdowns, programming hiccups, human error, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to architect and manage in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for remote workers must address diverse types of user-owned endpoints. Progent can provide fast online access to experts knowledgeable about a wide range of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Leading backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that require a temporary switch to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity planning specialists can help your business to produce, document and test a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Endpoint Manager provides a centralized solution for safeguarding corporate data by managing onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and software. Managed endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint computers of teleworkers can use Intune to provision and validate apps on devices, push updates and certificates, set up policies for accessing data and resources, manage passwords, establish VPN connections, determine how teleworkers share information, set up threat defense, verify compliance, and erase corporate data from missing, stolen or decommissioned devices. Microsoft Intune runs with Apple iOS, Android, Windows, and macOS/OS X computers. For details about Microsoft Intune and how Progent can help your company to use this platform to manage the endpoint computers of your teleworkers, refer to Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that allows network managers to keep remote endpoints up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management combined with VMware's Horizon virtual application delivery platform for access control, application management, and configuration management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a perpetual license. Key capabilities of VMware Workspace ONE include fast remote provisioning of out-of-the-box notebooks, quick onboarding of new employees, policy setting and enforcement for all classes of devices, unifies management reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based services. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Belo Horizonte, Minas Gerais business, call
An index of content::
Microsoft Windows 8.1 Backup and Restore Online Consulting
Windows 8.1 Security Computer Consulting
Microsoft Windows 8.1 is designed to power devices ranging from smart phones and tablets to power-user desktops. A wealth of new and improved features, such as its touchscreen interface and iconic tile user interface, offer a broad range of advantages for companies who know how to exploit them. Progent's Windows experts can help get your organization up to speed with Windows 8.1 and show you how to derive maximum business value from the operating system's many new and enhanced technologies.
Setup and Support Exchange 2019 DLP
Exchange 2019 Hybrid Integation On-site Technical Support
Progent can assist your organization in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; setting up hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Network Consultants System Center 2016 and Exchange Integration
System Center 2016 Operations Manager IT Services
Progent has over two decades of experience integrating, and supporting the core platforms that make up System Center and can assist your organization to design, deploy, maintain, and repair your System Center 2012 R2 ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can assist you to upgrade to the current version of Microsoft System Center from an earlier one or from another IT management solution to deliver the benefits of best-in-class deployment, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Amazon S3 backup Developer Firms
Amazon AWS hybrid cloud integration Development
Progent offers affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent offers occasional support to assist you to resolve technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS cloud on schedule and within budget.
Teleworkers Cloud Integration Remote Technical Support
Offsite Workers Cloud Integration Online Consulting
Progent can assist small and mid-size companies to provision their offsite workers with efficient access to cloud services.
Microsoft System Center OpsMgr 2012 R2 Network Consulting
Remote SCOM 2012 Management Packs Troubleshooting
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and fixing SCOM solutions and can provide organizations of any size advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to help you to remediate critical issues uncovered by SCOM 2012.
Nexus Switch Latency Technology Consulting
Nexus Switch EIGRP IT Consulting
Nexus switches are intended to provide the speed, expandability, resilience, cloud readiness, density, security and ease of management required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite support services to help your IT staff to create an efficient switch topology, build pilot systems to validate your switching solution, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability tests, set up proactive monitoring, consolidate resources by means of virtualization, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and take advantage of the advanced fault-tolerant features available for Nexus switches. Progent can also assist your business to upgrade non-disruptively from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
iPhone Integration IT Consulting
Specialist Wireless Internet
Progent's Wireless Consulting Services provide a convenient, economical way for businesses of any size to deploy, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
CCIE Expert Certified Small Business WAP371 IT Consultants
Cisco Certified Small Business WAP571 Integration
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered units engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi network consultants offer online or on-premises configuration and debugging services to assist you to plan, implement, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
At Home Employees Cloud Integration Technology Consulting Services
Remote Workforce Cloud Integration Online Technical Support
Progent can assist small and medium-size organizations to provision their home-based employees with efficient integration with public cloud services.
DoubleTake Carbonite Availability Technology Consulting
Network Engineer Double-Take Replication
DoubleTake/Carbonite Software publishes a family of products designed to provide small businesses a variety of cost-effective alternatives for replicating and recovering vital workloads such as Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of fault tolerance and business continuity readiness at a budget-friendly cost.
Custom e-Commerce Development Firm
Great Plains Design
For custom program development, Progent can supply programming experts to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Windows Server 2019 Live Migration Online Troubleshooting
Onsite Technical Support Windows Server 2019 Hybrid Solutions
Progent's Windows Server 2019 disaster recovery planning consultants can assist your organization to design a disaster recovery system built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Cisco RADIUS Security Consultant
CCDP Expert Certified Cisco VPN Technology Consulting
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to evolve with your growing business requirements. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of products targeted at preventing data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, authorization, and accounting from an easy-to-use Web interface.
Consulting Services Windows Server 2003
Microsoft Windows 2003 Support Services
Progent's certified Windows Server 2003 engineers can provide network help and expert consulting for the complete line of Microsoft .NET Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, administration, and support offerings include network planning, installation, project management, on-premises and remote network support and repair, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Email Allow Lists Engineer
ProSight Email Security Specialist
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
After Hours Hyper-V 3.0 Shared Nothing Live Migration Computer Engineer
Virtual Server Administration Website Consulting Services
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT costs and improve availability.
24x7 Exchange 2019 DAG Professionals
Network Consultants Exchange 2019 Mailbox Server
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Employment Opportunities Virtual Office Technology
Subcontractor Job Commute free Consulting
Progent's work environment will allow you to become a more capable consultant by improving your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the top professional experts for you to operate with, offering an advanced network and communications infrastructure, using proprietary application tools to enable the highest quality of service, and by streamlining our operational models for attracting and keeping customers.
Specialist Microsoft ISA Server
IT Services Microsoft ISA Server
Progent's Microsoft certified professionals offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by outside and inside sources. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Support Services Cisco RADIUS Security
On-site Support VPN
Cisco's security and offsite access technology for small companies represent a full line of easy-to-administer security products to help protect your local and remote information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit most closely with your company goals.
24x7 Azure Planning Specialists
24/7 Microsoft Azure AD configuration Development
Progent can help you with every phase of Microsoft Azure migration such as requirements analysis, readiness evaluation, solution architecture, pilot testing, implementation, automated administration, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can assist you to configure and debug firewalls and VPN tunnels so that your clients can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure resources.
24x7 SCDPM 2012 Reporting Integration
On-site Technical Support SCDPM 2012 Reporting
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of any size to plan, deploy, manage, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional support for resolving especially challenging issues, or full project management support. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
MOM 2016 Help and Support
Remote Support Services Monitoring and Reporting
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Microsoft 365 mail flow Support and Setup
Hybrid Microsoft 365 solutions Computer Consultant
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
Office Web Apps for Mac Remote Support
After Hours Microsoft Outlook for Mac Online Troubleshooting
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which intentionally limit sharing between Mac and Windows systems.
Disaster Recovery Test Lab Professionals
Disaster Recovery Test Lab Services
The Progent Test and Training Lab located at the QTS Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent customers without sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT projects on schedule.
Open Now Aironet 1500 Access Point Support and Setup
CCIE Certified Cisco Prime Infrastructure Consulting
Progent's Cisco certified Wi-Fi experts can provide affordable online and on-premises help for both legacy and current Wave 2 Aironet Wi-Fi access points and Progent can assist your business to plan and manage wireless environments that include indoor and outside/ruggedized Aironet access points.
Monitoring and Reporting Professionals
Microsoft Certified Expert Network Consultants MOM 2016
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager solutions and offer companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Cisco Troubleshoot
Cisco VoIP Server Consulting
Progent can help your organization to deploy Cisco's networking technology to create a solid basis for your local, cloud-centric, or hybrid data center and improve operations in key areas such as resource consolidation, security and compliance, manageability, reliability, and disaster recovery.
Best Google Cloud Access Management Professionals
Google Cloud Security Consultants
Progent can provide cost-effective remote and on-premises consulting to help businesses to move any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security.
Retail Management System Technical Support Services
Axapta Remote Support
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to meet your particular business needs. Progent's Microsoft-certified support experts offer expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting services for secure, corporate-wide information sharing as well as interfacing with CRM products.
Immediate IT Staffing Technology Consulting
24x7 Short Term Staff Augmentation Services IT Consulting
Progent's short-term IT staffing services enable you to respond to sudden increases in demand for IT professionals without incurring the costs and delays that come with identifying and hiring reliable technical help and without increasing your permanent workforce.
System Center 2016 Migration Outsourcing
System Center 2016 Configuration Manager Computer Consultant
System Center 2016 provides important enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless integration of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of System Center 2016, extend or optimize your current one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.
Consultants System Center MOM
Computer Consultant Comprehensive Event Management
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and fixing SCOM environments and can provide companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to remediate critical problems detected by SCOM 2012.
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