Enlarging your remote workforce may have a major effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Addison company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top value. Progent can provide services ranging from as-needed expertise for helping you over occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help Addison, Texas companies to succeed with any aspect of building a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.

VoIP Integration for At-Home Workers
Extending the business PBX environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based IP voice platforms are used by SMBs to support remote users. Many larger organizations rely on Cisco's modern or older products for VoIP solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that delivers the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their current Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older VoIP products, visit CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Addison, Texas business, phone 1-800-993-9400 or refer to Contact Progent.