Enlarging your telecommuter workforce may have a significant impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Santa Rosa organization to select the right tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide services that go from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Santa Rosa, California organizations to with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and unified management.

VoIP Integration for Teleworkers
Expanding the corporate phone environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-centric IP voice products are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for VoIP management. Progent can help businesses of all sizes to plan or maintain a remote VoIP service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like IP phones, media processing products, Voice over IP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports other combined media services like unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Santa Rosa, California organization, call 1-800-993-9400 or refer to Contact Progent.