Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Shreveport company to pick the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide support services that go from on demand guidance for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Shreveport, Louisiana companies to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, data security, data protection solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Expanding the business phone system to accommodate teleworkers is critical to supporting a productive at-home workforce. A broad range of cloud-centric VoIP products are popular with SMBs to support teleworkers. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations tune their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and provide on-demand deployment and debugging services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Shreveport, Louisiana business, phone 1-800-993-9400 or go to Contact Progent.