Expanding your telecommuter workforce can have a major impact on network architecture, security/compliance, and company processes. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Virginia Beach organization to pick the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services ranging from as-needed expertise for helping you past challenging technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can help Virginia Beach, Virginia companies to succeed with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.

VoIP Integration for an At-Home Workforce
Extending the company phone environment to accommodate remote users is vital to maintaining a productive at-home workforce. A variety of cloud-based VoIP platforms are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of all sizes to plan or maintain a remote VoIP environment that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps used across the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP products, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and provide as-needed configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Virginia Beach, Virginia organization, phone 1-800-993-9400 or refer to Contact Progent.