For small company network systems located in the state of Wyoming, Progent's Microsoft authorized technicians can deliver phone support and troubleshooting to repair your computer network issues fast and cost effectively. Progent has developed enterprise-level skills, sophisticated utilities, and support knowledge bases to identify and resolve computer network problems without the cost and time delays normally associated with onsite service dispatches.
If your Wyoming small business is situated beyond the larger urban areas such as Cheyenne, Casper, Gillette, or Laramie, your local computer support choices may be limited in expertise, or unavailable during an emergency. This results in a computer network that is unstable or causing wasted time due to technical issues continuing for too long. Progent’s group of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a extensive range of customers. This means you obtain not just the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.
Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a range of technical services to assist organizations of any size to support, administer, and repair networks that include desktops, notebooks, tablets, or smartphones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration support.
Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's extensive family of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud services are available in an array of product bundles targeted at customers from students and home offices to global enterprises. Progent can provide quick and affordable online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist your business to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid solutions that seamlessly combine local and cloud-based resources.
MySQL Software Programming and Database Administration Consulting
Progent's MySQL application programmers, database architects, and DBAs offer affordable online DBA or application development services and can help organizations of any size to configure and support MySQL in a dependable IT environment that provides high levels of speed, expandability, and protection. Progent also has proven skill assisting businesses port databases from an Oracle environment to MySQL.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate an IT professional's ability to plan, deploy, and support IS control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified risk management consultant to help you to create and carry out a risk management strategy based on leading practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Partner, each Progent network expert has access to the technical and training resources required to deliver the best information technology support possible. Progent's network outsourcing, Technical Response Center Helpdesk, Office 365 deployment support, and application programming services permit small business customers to benefit from the broad array of knowledge found in the IT departments of large enterprises without the significant cost and hassle of maintaining a self-sufficient in-house support group.
Examples of Remote Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router support services available from Progent's certified Cisco experts include setting up domain name, IP addressing, routing maps, T1, and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing configuration, and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; troubleshooting VPN issues; producing a network diagram and documenting router setup; plus policy and disaster recovery strategy.
Active Directory (AD) Planning and Troubleshooting Consulting
Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, damaged AD objects, clean-up of beta application configuration objects in on-line Active Directory systems, and repair of unsuccessful setups of Active Directory and AD-integrated software. Progent is also skilled in using “expert only” Active Directory tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address important issues such as Active Directory naming standards, hierarchical model, IT management model, selection and structure of group policy objects, plus protection and monitoring specifications. Progent can also anticipate the implications of alternate server and service configurations on capability and performance. Progent can help businesses to design and implement deployments of AD Domain Services by providing Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.
Expert Wireless Consulting and Support
Progent's wireless solutions consultants offer broad expertise in the integration and maintenance of wireless networking technology and can help you to design, deploy, administer and repair wireless ecosystems that are secure, robust, scalable, easy to manage and use, able to support your critical workloads, and seamlessly incorporated into hybrid cloud environments. Remote and on-premises expertise available from Progent span a selection of wireless technologies such as smartphone and tablet integration, Wi-Fi infrastructure planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.
Microsoft Data Protection Manager Support Services
System Center 2016 Data Protection Manager provides small and mid-size businesses near-continuous backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware backup for key platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consultants can help you to design, deploy, manage, and troubleshoot a multi-site backup/recovery solution built around DPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide occasional expertise to resolve technical bottlenecks or provide end-to-end project management support to make sure you complete your SCDPM 2016 deployment on schedule and on budget.
64-bit Computing Upgrade Help
Progent’s 64-bit migration specialists can help your organization to update your servers and desktop PCs affordably from 32 to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit computing, design an economical migration strategy that minimizes business interruptions, and provide timely remote support to assist your organization to configure 64-bit software and application software on your current hardware. Progent's Microsoft-certified consultants can help your company to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.
ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure management service makes it easy and inexpensive for small and mid-sized businesses to map, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management activities, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance bottlenecks. Read about the complete ProSight series of affordable network management outsourcing services for small and mid-size businesses.
Progent's Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word experts can provide a wide selection of economical online support services to assist your organization to maintain your existing Microsoft Word environment or help you to upgrade to a current release of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility problems between different releases of Office Word, integrating Office Word with other Microsoft Office applications such as Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone synchronization, and remote Microsoft Office Word training sessions customized for individuals or groups.
Talk to a Progent Network Support Expert
To find out how to access a Progent network consultant for online or onsite support in , phone 1-800-993-9400 or visit Remote Computer Support.