If your business computer network is in the state of Wyoming you can have quick phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to fix complex issues that threaten your network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any independent support firm in the U.S. Rates are reasonable, billing is by the minute, engagement is quick, and service is world class.
If your Wyoming network is away from larger metropolitan areas like Cheyenne, Casper, Gillette, or Laramie, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic during a network crash. This can result in a drop in income for your company, upset clients, idle workers, and distracted management. By calling Progent's online services, you can get in touch with a certified professional ready to offer assistance when you require it to keep your network on line.
Because Progent charges for remote service per minute, your business is invoiced only for services provided. Progent requires no initialization surcharge. Many online service organizations apply large minimum payments or charge for each fifteen minutes or more. Progent's fine granularity and straightforward billing model do away with large tabs for quick solutions.
If your Wyoming company requires online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced team of remote consulting engineers has a broad range of world-class computer knowledge. This enables Progent's remote technical support specialists to resolve the most challenging technical problems faster than is feasible with typical third-party service firms or with the internal IT resources commonly found in small or mid-size companies. Progent has refined the tools and skills to fix technical issues economically in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have qualified for professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a variety of high-level Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Professional.
In order to assist businesses who operate environments featuring a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote support group can provide the help of engineers have earned prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent offers phone-based contact with professionals who have earned major security credentials including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's group approach to repairing technical difficulties allows service escalation, when called for, to specialists with sufficient background to deal with unusually intractable problems. This speeds up remediation of emergency problems, prevents system downtime, and minimizes technical support bills.
For businesses throughout Wyoming, Progent allows virtually instant online communication with a UNIX, Linux, Solaris, macOS or OS X specialist for urgent help to fix technical issues that are threatening your business but are not within the skill set of your on-hand network service organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-certified service team can interface with your computer environment by means of advanced remote support technologies that allow them to perform rapid and economical evaluation and repair of serious network issues.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Wyoming Business
Progent's network engineers can offer advanced help for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies such as:
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Online Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based technical service staff can assist Wyoming companies to maintain a comprehensive set of computer products and technologies that include network infrastructure, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for processor economization and streamlined administration, and transitioning from older systems to modern solutions powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts offer remote technical help for systems based on leading versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Silicon Graphics IRIX or common Linux platforms such as
Cisco Network Architecture and Security Products
Progent leads the computer support industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking professionals who earn this rare credential by passing thorough examinations given by Cisco. The vast majority of CCIEs work for large enterprises or national Internet service providers, and consequently their expertise is not easily accessible to smaller companies.
CCIE and CCNP certified engineers from Progent can help your business to plan, configure, and maintain an integrated network infrastructure that can simplify operations, cut costs, and speed the path to positive ROI. By providing Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can dramatically improve the strategic value of your information system in Wyoming. To find out additional information concerning Progent's expertise in Cisco network appliances, see Cisco Network Engineering Services.
Microsoft Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-certified remote support experts offer computer problem solving and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting engineers who can help your company with a wide variety of platform practice areas such as
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2013 application development,
Lync Server 2010 integration and Microsoft Communications Server upgrade,
Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance,
Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Engineers
Progent provides you the services of qualified CISM, CISSP and ISSAP security professionals who offer a range of system protection solutions to strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or assist you to recover quickly from a breach. Security services provided Progent include: extensive security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Netcat; quick recovery from virus and worm attacks; setting up firewalls; designing safe techniques for remote and mobile connectivity; securing your messaging infrastructure against spam and DHA attacks; and setting up round-the-clock automated monitoring. To learn more information on Progent's security services for small and medium-size companies, visit Progent's Professional Expertise for System Security.
Business Applications Services: Online Classes, Programming, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing help services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team offers professional consulting expertise and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for Microsoft applications such as Microsoft CRM, MS Office Project, MS Office Word, and Microsoft Office Excel. For more information concerning Progent's expertise, custom development, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Call Center Support Options
Progent offers a variety of support programs for Help Desk services : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended primarily for companies who require the timely accessibility of a professional Call Center but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center team. Progent can act as a primary Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging network problems, or be available in overflow situations when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an effective new Help Desk or improving your existing one, evaluating or programming Help Desk Call Center software products to meet the particular needs of your company, or providing supplemental personnel to operate remotely with your internal Help Desk group during demanding scenarios like system upgrades. To find out additional information about Progent's Call Center support and outsourcing services, go to Progent's Help Desk Services.
Progent's Remote Technical Support Tools
Progent's advanced service database software stores comprehensive histories for all support delivered to Progent's clients. Every active Progent team engineer has access to the details of support provided to every client by any staff engineer. This history of issues and solutions is organized as a readily retrievable internal knowledge base that enables Progent's online technical professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other vast support knowledge bases as well as to vendors' in-house technical personnel that allow Progent's online service specialists to find the best resolutions promptly.
To see how to get in touch with a UNIX/Linux consultant or a Certified CCIE for emergency phone-based professional support in Wyoming, phone 1-800-993-9400 or go to Urgent Online Network Support.