If your company network is in the state of Wyoming you can depend on quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix the toughest issues involving your computer network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any nationwide service organization in the United States. The cost is affordable, billing is by the minute, sign-up is immediate, and support is world class.
If your Wyoming office is situated outside of larger urban neighborhoods such as Cheyenne, Casper, Gillette, or Laramie, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited during an urgent situation. This could mean lost productivity for your company, angry customers, unproductive workers, and distracted management. By calling Progent, you have access to a certified engineer ready to offer expertise whenever you need it to keep your network operating.
Because Progent charges for online support per minute, your company is invoiced exclusively for technical help delivered. Progent requires no initialization charge. Some online service organizations have significant minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and simple pricing model do away with big invoices for speedy repairs.
If your Wyoming business needs remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned staff of online support professionals possesses a wide array of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most complex technical problems faster than is possible with ordinary independent service organizations or with the in-house IT resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to fix technical issues efficiently in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.
In order to assist companies that maintain networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote support team offers the expertise of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent provides phone-based contact with professionals who have been awarded important security credentials including CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical problems streamlines service escalation, if appropriate, to experts with sufficient competence to deal with particularly intractable problems. This speeds up resolutions of serious network problems, prevents network downtime, and minimizes technical support invoices.
For organizations anywhere in Wyoming, Progent offers immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency help to fix technical issues that are affecting your business but are not within the experience of your local network maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-qualified network experts can interface with your system by means of advanced remote troubleshooting utilities in order to deliver rapid and economical analysis and resolution of serious network issues.
Services Progent's Phone-based Consulting Experts Can Offer Your Wyoming Business
Progent's network engineers are qualified to deliver expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service staff can assist Wyoming small businesses to maintain a large assortment of computer products and technologies including system architecture, email solutions, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for processor consolidation and centralized management, and migration from dated applications to contemporary environments based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service professionals offer remote troubleshooting for computers powered by popular derivatives of UNIX such as:
Apple macOS and OS X,
IBM AIX OS,
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including
Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who are awarded this advanced certification by passing intense examinations administered by Cisco. In most cases CCIEs work for large corporations or nationwide Internet service providers, and as a result their expertise is not easily available to small and midsize businesses.
Progent is among the only network service firms that ensures that CCIEs are available to help small and medium sized organizations. In addition, Progent facilitates convenient access to a CCIE by telephone so you can benefit from timely assistance for critical network problems that are disrupting your productivity but are beyond the experience of your ordinary system maintenance providers. Progent's CCIE engineers can tie into your network via state-of-the-art remote troubleshooting tools in order to provide quick and economical analysis and remediation of urgent network problems. To find out additional information concerning Progent's services for Cisco infrastructure, visit Cisco Network Consulting Support.
Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals can deliver network problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist you with a wide variety of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server application development,
Skype for Business Server integration support and Lync Server maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Certified System Security Engineers
Progent provides you access to accredited CISM and ISSAP security engineers who offer a range of system protection services that can enhance the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to recuperate promptly from a breach. Security solutions offered by Progent include: extensive security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Hydra; efficient recuperation from malicious assaults; integrating firewalls; establishing safe techniques for remote and mobile access; protecting your messaging system from viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. For more on Progent's security support for small and medium-size businesses, visit Progent's Engineering Expertise for Network Security.
Business Applications Services: Online Classes, Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac environments by providing help services and education in graphics, audio, and video. Progent's consultants offer help in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers professional consulting support and training in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications including Microsoft CRM, MS Project, MS Word, and Microsoft Excel. To read more information on Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Support Alternatives
Progent offers a selection of programs for Help Desk services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended primarily for companies who need the timely availability of an effective Help Desk Call Center but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical issues, or be available in those instances when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, evaluating or programming Call Center application software to address the particular requirements of your company, or providing temporary personnel to work online with your internal Help Desk Call Center group during high-demand events like system upgrades.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-authorized network experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can provide your customers fast access to a large technical support team with years of background delivering telephone-based support and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive reputation as a solid contributor to company performance, and Progent's goal is to fix rather than just document problems. To read more information on Progent's Call Center support, see Progent's Help Desk Support.
Progent's Online Technical Support Technologies
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
Progent's advanced service database application includes thorough histories of all service provided to Progent's customers. Each active Progent staff engineer has access to the history of support rendered to each client by any team member. This archive of trouble tickets and fixes is structured as a conveniently searchable internal database that permits Progent's online technical experts to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' internal technical staff that enable Progent's remote service specialists to come up with the optimal solutions promptly.
To see how you can contact a UNIX/Linux consultant or a Cisco CCIE for emergency online engineering help in Wyoming, phone 1-800-993-9400 or visit Expert Online Network Support.