If your company network is in the state of Wyoming you can depend on quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to fix the toughest issues involving your computer network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available by phone of any nationwide service organization in the United States. The cost is affordable, billing is by the minute, sign-up is immediate, and support is world class.

If your Wyoming office is situated outside of larger urban neighborhoods such as Cheyenne, Casper, Gillette, or Laramie, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be limited during an urgent situation. This could mean lost productivity for your company, angry customers, unproductive workers, and distracted management. By calling Progent, you have access to a certified engineer ready to offer expertise whenever you need it to keep your network operating.

Because Progent charges for online support per minute, your company is invoiced exclusively for technical help delivered. Progent requires no initialization charge. Some online service organizations have significant minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and simple pricing model do away with big invoices for speedy repairs.

If your Wyoming business needs remote assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, call 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Services Special?
Progent's seasoned staff of online support professionals possesses a wide array of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most complex technical problems faster than is possible with ordinary independent service organizations or with the in-house IT resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to fix technical issues efficiently in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.

In order to assist companies that maintain networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote support team offers the expertise of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent provides phone-based contact with professionals who have been awarded important security credentials including CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical problems streamlines service escalation, if appropriate, to experts with sufficient competence to deal with particularly intractable problems. This speeds up resolutions of serious network problems, prevents network downtime, and minimizes technical support invoices.

For organizations anywhere in Wyoming, Progent offers immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency help to fix technical issues that are affecting your business but are not within the experience of your local network maintenance resources. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-qualified network experts can interface with your system by means of advanced remote troubleshooting utilities in order to deliver rapid and economical analysis and resolution of serious network issues.

Services Progent's Phone-based Consulting Experts Can Offer Your Wyoming Business
Progent's network engineers are qualified to deliver expert help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service staff can assist Wyoming small businesses to maintain a large assortment of computer products and technologies including system architecture, email solutions, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server products for processor consolidation and centralized management, and migration from dated applications to contemporary environments based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.

Progent's service professionals offer remote troubleshooting for computers powered by popular derivatives of UNIX such as: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who are awarded this advanced certification by passing intense examinations administered by Cisco. In most cases CCIEs work for large corporations or nationwide Internet service providers, and as a result their expertise is not easily available to small and midsize businesses.

Progent is among the only network service firms that ensures that CCIEs are available to help small and medium sized organizations. In addition, Progent facilitates convenient access to a CCIE by telephone so you can benefit from timely assistance for critical network problems that are disrupting your productivity but are beyond the experience of your ordinary system maintenance providers. Progent's CCIE engineers can tie into your network via state-of-the-art remote troubleshooting tools in order to provide quick and economical analysis and remediation of urgent network problems. To find out additional information concerning Progent's services for Cisco infrastructure, visit Cisco Network Consulting Support.

Microsoft Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified online service professionals can deliver network problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist you with a wide variety of platform practice areas including Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server application development, Skype for Business Server integration support and Lync Server maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

Certified System Security Engineers
Progent provides you access to accredited CISM and ISSAP security engineers who offer a range of system protection services that can enhance the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or assist your business to recuperate promptly from a breach. Security solutions offered by Progent include: extensive security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Hydra; efficient recuperation from malicious assaults; integrating firewalls; establishing safe techniques for remote and mobile access; protecting your messaging system from viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. For more on Progent's security support for small and medium-size businesses, visit Progent's Engineering Expertise for Network Security.

Business Applications Services: Online Classes, Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Mac environments by providing help services and education in graphics, audio, and video. Progent's consultants offer help in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Team offers professional consulting support and training in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications including Microsoft CRM, MS Project, MS Word, and Microsoft Excel. To read more information on Progent's consulting, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Support Alternatives
Progent offers a selection of programs for Help Desk services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for companies who need the timely availability of an effective Help Desk Call Center but who have relatively small funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical issues, or be available in those instances when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, evaluating or programming Call Center application software to address the particular requirements of your company, or providing temporary personnel to work online with your internal Help Desk Call Center group during high-demand events like system upgrades.

Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-authorized network experts. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can provide your customers fast access to a large technical support team with years of background delivering telephone-based support and online troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk a positive reputation as a solid contributor to company performance, and Progent's goal is to fix rather than just document problems. To read more information on Progent's Call Center support, see Progent's Help Desk Support.

Progent's Online Technical Support Technologies
Progent's advanced service database application includes thorough histories of all service provided to Progent's customers. Each active Progent staff engineer has access to the history of support rendered to each client by any team member. This archive of trouble tickets and fixes is structured as a conveniently searchable internal database that permits Progent's online technical experts to communicate their experiences with the whole team to make sure that the value of Progent's technical support improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' internal technical staff that enable Progent's remote service specialists to come up with the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To see how you can contact a UNIX/Linux consultant or a Cisco CCIE for emergency online engineering help in Wyoming, phone 1-800-993-9400 or visit Expert Online Network Support.


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Progent offers a selection of IT support packages for small organizations. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem handling abilities of Microsoft System Center Operations Manager, a next-generation network and system management software platform that monitors the availability, throughput, and safety of your information system and isolates incipient problems before they can bring down your network. With Progent's affordably priced IT support programs, small companies can select a basic co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.

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Progent can provide the affordable support of online Internet connectivity experts to help your organization to evaluate or update your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a smooth move to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize businesses a variety of affordable alternatives for replicating and restoring vital applications such as Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business IT networks to achieve an advanced level of fault tolerance and business continuity capability at an affordable price.

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Progent's Citrix-certified experts can assist you to plan, implement, manage, and support a virtualized Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and support an off-site datacenter that features high uptime, enhanced protection, and rapid recovery.

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Progent's Solaris platform support experts offer small and mid-size companies and developers assistance with managing and maintaining Solaris systems that run with Microsoft-based networks. Progent can give your business access to Sun Solaris consultants, support professionals qualified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience offers you a convenient single source to help you build and maintain a protected and reliable cross-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience helping small and mid-size businesses to reduce network downtime by providing cost-effective remote consulting for disaster recovery/business continuity planning, high-availability network design, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help your company to plan and test an efficient business continuity strategy that matches your business goals and IT budget. Progentís disaster recovery engineers can help you to design, implement, and support fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, transparent off-site backup, and multi-location data centers.

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Progentís private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progentís private cloud hosting service to eliminate large capital costs for the acquisition, upkeep, and operation of computer hardware and data center facilities while benefiting the highest levels of system availability and security.

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When performing IT projects for enterprise customers, Progent uses a phased methodology driven by defined milestones in order to meet financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design tuning, and professional implementation. All phases are documented to provide a detailed description of IT services performed and to assist in ongoing network support.

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Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and repairing SCOM solutions and offer companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.

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Progentís non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small businesses achieve non-stop Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office connections supported by non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable non-stop interoffice networking.

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Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or local support organizations who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports sent by every consultant to every customer. The practice of detailing and organizing service records results in more effective support and avoids a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

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Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting services are based on proven virtualization techniques that enable small companies with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.

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Progent offers the part-time services of a seasoned CIO who can offer a broad perspective to assist your company pick and support network solutions to match your present needs and that can serve as a firm basis for your growth. Progent's temporary CIO consulting services offer financial advantages to companies who want to maximize the impact of their IT expenditures but who are without the budget or hesitant to take on one more high-level manager to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all leading operating systems and networking technologies plus a broad range and business software, Progent is in a unique position to provide unbiased recommendations along with advanced technical support for building and maintaining IT systems that match the special needs of your organization.

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Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.

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Progent's certified Office Excel and Office 365 Excel application consultants offer a broad range of remote support services to help your organization to plan, program, pilot test, deploy, manage, and debug business applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed support to organizations who need a quick fix to a specific issue related to Excel and Progent also offers comprehensive project management support for migrating or creating mission-critical application software based on Office Excel. Progent's affordable online training for Excel can be customized to address the needs of individuals or teams.

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Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and users, and post-migration technical help.

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Les Kent has a 35-year history of effective technology integration, corporate administration, sales, and operations. He has demonstrated a knack for developing elegant IT solutions while working as a system architect, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and major corporations.

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If you need help writing, improving, or repairing applications for Windows, any version of Linux, or the Web, Progentís expert team of program developers, database designers, and software project managers can help make sure you get the project completed on schedule and within your budget. Progent's seasoned application developers offer cost-effective and efficient remote help for projects as simple as creating VBA scripts for Excel or as large as developing line-of-business RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.

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Progent is seeking a variety of full-time workers such as motivated MCSEs; network consultants who have Cisco CCDP or CCIE certification; and specialists in advanced system architecture with backgrounds in mobile connectivity, wireless integration, non-stop systems, disaster recovery solutions, data protection, and virtual servers. We are also seeking workstation support experts, remote troubleshooting specialists, and CISSP or CISA certified security consultants. Progent is also seeking experienced managers and administrators able to perform effectively in our high-growth, virtual office model. Progent works with independent consultants who have in-depth knowledge and working background in important information technology areas outside our primary service focus. Our Experts Group hires contractors who offer advice and programming support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Solaris, or offer expert skills in technologies like telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants certified by Progent coordinate with Progent's in-house consultants to provide comprehensive solutions for small business networks.

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The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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Microsoft Virtual Machines Integration Support
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Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and powered by software first developed by Connectix, delivers the performance necessary to carry out server consolidation, application upgrade, and server isolation tasks through virtualization techniques in an enterprise-class computing network with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance ROI in application development and testing, migration from legacy mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your company to evaluate and integrate MS Virtual Server 2005.

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Progentís IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or creating an on-line business application, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting network support expenses to increase in a more linear and controlled fashion than is possible by assembling a large, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust system architecture for your critical business software powered by Windows such as Office XP, Office 2003, and Microsoft Office 2000.

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Hyper-V 2016 Support and Setup
Windows Hyper-V 2016 Security and Compliance IT Consultant

Windows Hyper-V 2016 utilizes key features initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network topology for a cloud-based or hybrid installation, develop and execute a non-disruptive migration strategy, educate your IT administration and support staff, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

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Progent's Cisco-certified CCIE network experts can help your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.

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ProSight Managed Cloud Backup Services Network Consultants
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ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and enables fast recovery of vital data, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data.

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System Center MOM Consulting
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Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progentís Microsoft certified IT support experts. With Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to provide small and midsize business information systems world-class availability, protection and productivity.

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SQL 2008 Support

Progent's Microsoft-certified SQL Server engineers can provide a range of support services to assist small and midsize businesses to design, deploy, administer, and troubleshoot SQL 2008 systems in order to realize the maximum competitive advantage from this advanced RDBM platform. Also, Progent can provide expertise for system infrastructure, company-wide protection, and software development to increase the strategic value of your IT network.

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Progentís private cloud hosting service enables small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restoration. You can use Progentís private cloud hosting service to avoid large capital costs for the purchase, maintenance, and operation of computer equipment and facilities while benefiting world-class levels of system reliability and security.

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For smaller organizations, network security and information assurance and regulatory compliance is too complicated to stay ahead of but too dangerous to overlook. The world's largest enterprises have been breached, and the top cloud service providers have occasionally been taken down. It seems as though there's no place to hide. Progent makes it economical for small and midsize businesses to implement vital IT security projects effectively by providing the benefit of billable time to the closest minute with no minimum charge for online help. You have access to a seasoned information consultant to deliver just the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP qualified consultants can help your business with any aspect of network security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security strategy.

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Progentís team of Microsoft and Cisco qualified experts average longer than a decade of hands-on industry background, in the trenches of network support, performing a wide variety of technical tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices that are combined into shared leading practices training that Progent teaches its support staff. This means that you get not only expert technical help, but also a consultant with proven approaches for using technical knowledge to solve real-world IT problems rapidly.

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Progent's Network Help Desk Outsourcing Support Services are designed specifically for small organizations who need fast access to a Help Desk Service Center with expert phone support and full escalation options but who must operate within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Selection and Deployment.

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Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support to assist you to manage and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade.

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Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that enables small organizations to transition from the traditional physical on-premises datacenter to the contemporary hybrid computing paradigm that combines both local and cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the potential business advantages of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you plan and carry out a smooth move to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting, technical support, and customized training.

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If your company operates a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can help your entire organization in a wide array of security topics such as security management procedures, security design and strategies, connection management systems and techniques, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP stipulate the core competencies and international standards of performance that network security managers are required to possess. These accreditations provide IT management the assurance that consultants who have earned their CISM or ISSAP certification have demonstrated the background and theory to offer world-class security support and consulting services.

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The server cluster technology built into the high-end versions of Windows Server 2008 is radically re-engineered to simplify the installation, setup, and maintenance of server clusters that offer improved levels of network availability, protection, performance, and flexibility. New or improved capabilities include cluster verification, revamped setup and deployment, improved cluster administration, new cluster infrastructure for increased availability, better protection and quorum structure, minimization of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can assist you evaluate the business benefits of Windows clustering, design and execute an installation, educate your IT staff to administer your cluster environment, provide ongoing consulting and support services, and produce and test a workplace recovery procedure.

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Progentís staff of Microsoft and Cisco qualified consultants average more than a decade of real-world industry experience, at the front lines of IT service, performing a broad range of IT projects for a large mix of customers. Every Progent consultant shares a refined collection of individual best practices which are incorporated into shared best practices training that Progent teaches its support staff. This guarantees that you get not only world-class technical skills, but also a support engineer with proven approaches for using technical knowledge to solve actual IT problems quickly.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Office Word Consultant

Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of affordable remote consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to migrate to a current release of Office Word. Support offered by Progent's Word experts include VBA software development, identifying and resolving compatibility problems between different releases of Office Word, interfacing Word with different Office applications such as Excel and Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, smart phone synchronization, and remote training customized for your special requirements.

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System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows secure end-user self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can help you with any aspect of planning, implementing, operating and repairing a SCCM solution for local, cloud-based, or hybrid environments.

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Great Plains IT Consultant

Microsoft Dynamics GP allows you to grow and control your company better by offering deep availability of decision-driving information and a rapid return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the reach of your organization, handle your accounting, computerize financial operations, standardize procedures across your business, improve inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize free cash flow. Progent can help you set up and manage a robust, safe server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Microsoft Dynamics GP/Great Plains software.

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If you want to update your production web site, create internal websites for purposes such as HR or employee education, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's consultants can also help you design and maintain a safe, robust server and communications network, including remote and wireless connectivity, to support your web solutions.

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Progent offers customized online training for popular client apps and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of conventional in-person seminars, including instant communication between students and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the availability of many workers. Available to individuals or groups of any size, Progent's virtual instruction allows the teacher to conduct the class from an online facility and the students can be spread throughout a campus or across the country. Virtual education utilizes powerful learning tools such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be brief and targeted to specific subjects or extended in duration and wider in scope.

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Microsoft Live Communications Server Consultant
Live Communications Server On-site Support

Microsoft Communications Server delivers IM and Real Presence in a scalable, enterprise-grade solution featuring advanced security, transparent compatibility with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and improved operational efficiencies, increased individual productivity, and better IP security with this simple-to-administer, highly available IM platform. Successful deployments of Microsoft Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server throughout your entire corporation.

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Progent's Cisco IP phone and video IP phone experts can help you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

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ProSight Email Guard Content Filtering Service Specialist

Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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Progent offers affordable remote access to a certified Oracle database administration expert or an Oracle software programmer. Progent can provide advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, build, update, or troubleshoot Oracle applications written with SQL and PL/SQL. Progent also can provide consulting for Streams replication technologies and Oracle Recovery Manager.

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Network monitoring ordinarily entails observing a networkís resource utilization in order to uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux or UNIX and can be deployed to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system support engineers can help you take advantage of both these programs to tune and repair your network. Progent's UNIX support services offer small companies and developers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based products.

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VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent process for recovering services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.

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Progent's Microsoft-certified consultants have over 10 years of background providing email solutions for companies that range from small offices to large corporations. Progent offers affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email systems, and facilitate remote and wireless email access. Progentís Microsoft Exchange consulting services can assist you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can show you how to configure Microsoft Outlook Web App for popular browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.

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Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can help businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, design processes for building and deploying VMs and hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware ESXi support.

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ISA 2004 Enterprise Edition Server Support and Integration
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Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement an installation of ISA Server 2004 that supports your information security needs without restricting your productivity.

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Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple venues with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi consultants who can help you to determine the value of Ubiquitiís UniFi products for your business and assist you to plan, deploy, manage, and maintain your UniFi solution.

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Progent's ProSight family of managed services are intended to provide businesses who maintain minimal in-house network support staffs with low-cost access to world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include fixed IT management expenses, automation of routine management processes, ongoing absorption of the latest information technology, graceful migration from legacy systems to modern solutions, improved alignment of information technology with business objectives, access to seasoned network experts, and allowing management to focus on business rather than ever-changing information technology.

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Progentís high availability network experts provide non-stop computing support, disaster recovery planning, system load balancing, non-stop interoffice connectivity, 24x7 Internet interface design, fault-tolerant data center support, and other high-availability operations consulting to help your organization integrate a non-stop network for strategic applications. Progent has the background to design economical, non-stop networks by deploying the evolving suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-site network with a fully mirrored Internet connection and efficient network load balancing.

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Progent's Microsoft-certified engineers provide technical support and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, management, and support expertise for Exchange Server 2003 include planning, deployment, documentation, local and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.

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To deliver cost-effective network support for small companies, Progent offers comprehensive computer outsourcing plans that offer small offices fast access to network expertise without forcing you to hire, train, and manage a large full-time computer support staff. Progentís IT outsourcing packages offer you an economical alternative for creating a secure and reliable environment for your important Microsoft Windows office productivity products such as Microsoft Office XP and Microsoft Office 2003.

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Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the maximum degree of dependability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting options are built on proven virtualization techniques that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT management while achieving world-class reliability and an unmatched level of vendor independence.

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Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.

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Progentís Microsoft-certified consultants offer small and medium size companies enterprise-class consulting services for Microsoft Systems Management Server and Configuration Manager, Microsoft's solutions for change and configuration automation. Configuration Manager 2007 is Microsoft's new name for the change management platform formerly known as Systems Management Server. System Center Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Vista Windows Server 2008 support, quarantine support, and device driver management. Progentís certified engineers can show you how to use SMS or System Center Configuration Manager effectively for streamlined operating system and application deployment, security patch administration, software tracking, and software license reconciliation. Progent's consultants can also help you to move efficiently from SMS Server to System Center Configuration Manager 2007.

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Progent's application experts offer advanced support, custom development, integration help, and webinar training for leading applications that address vital areas including ERP, general accounting, business reporting, web application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting services remotely, Progent can help small businesses throughout the United States to avoid the time and fees associated with travel and on-premises visits without sacrificing the high quality of consulting support.

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Progentís experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack defense, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home offices to modular enterprise-grade products, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and high reliability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security gaps.

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Progent's Cisco-qualified CCIE network experts can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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For help writing, enhancing, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progentís team of programmers, relational database designers, and project managers can help ensure you get the project done on time and within your budget. Progent's seasoned application developers offer affordable and expert remote help for projects as small as writing VBA scripts for Excel or as challenging as developing line-of-business database applications built on SQL Server or MySQL.

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Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to define a comprehensive disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, non-stop network architecture that addresses reliability issues involving a wide range of network technologies and processes.

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Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progentís security professionals can run thorough penetration tests without the awareness of your company's internal IT staff. Unannounced penetration testing shows whether current security defense systems such as intrusion detection alerts and event log monitoring are correctly set up and actively monitored.