For small company networks located anywhere in the state of Wyoming, Progent's Microsoft qualified professionals can provide phone support and troubleshooting to solve your network systems troubles quickly and cost effectively. Progent has acquired enterprise-class skills, advanced software tools, and support knowledge bases to troubleshoot and repair IT problems while avoiding the expense and time delays associated with onsite service calls.
If your Wyoming organization is situated outside of the larger metropolitan areas such as Cheyenne, Casper, Gillette, or Laramie, your local computer network support choices may be limited in technical expertise, or not available during an emergency. This results in a computer network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical projects for a varied range of customers. This means you obtain not just the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to deliver cost effective network solutions.
Disaster Recovery/Business Continuity Planning Support Services
Progent can provide high-level online expertise for disaster recovery/business continuity planning, testing, and education to help you to respond to potential disasters, reduce downtime for your essential IT functions, avoid data loss, and comply with examiners' letters and business obligations. Progent's business continuity consultants can work closely with your executive and network support staff to perform risk and business impact evaluation, define interdependencies, specify human and physical assets required to operate your organization, prioritize key IT functions and specify allowable restoration times, select hot backup sites, set up safe remote access capability for key employees, plan notification mechanisms and assign responsibilities for personnel, write a comprehensive recovery and test plan, and provide training for key people to execute your agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.
ProSight DPS Managed Cloud Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Read about the entire ProSight series of value-priced network management outsourcing services for small organizations.
Advanced Project Management Experts
For advanced project management assistance, Progent can provide access to senior information technology professionals with years of background as IT project managers for application development, business systems implementation, and process re-engineering working with organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven project managers offer world-class management expertise to assist enterprise clients to follow best practices to make sure major projects are successfully completed on time and on budget.
Desktop Support Services
Progent can deliver a broad array of affordable services to assist your business to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 migration support, Microsoft Windows 8.1 consulting expertise, Windows 7 maintenance, Microsoft Office and Office 365 integration, and 64-bit processing upgrades.
Remote Technical Support for Microsoft and Cisco-based Networks
Progentís Technical Response Center provides expert online support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified engineers have the knowledge and experience to assist you to analyze and solve complex network problems rapidly and cost effectively. The scope of information technology expertise represented by Progent's team of engineers allows them to escalate even the most challenging issues to appropriate specialists as necessary. Whether you need occasional phone support and online repair or continuing availability of a Help Desk Call Center, Progent's experts can provide your company with enterprise-level support without the cost and administrative hassle of running a big in-house IT organization.
World-class Cisco Help from Experienced CCIE-certified Consultants
Progent offers easy, immediate, and economical access to Cisco CCIE Certified support professionals. Cisco Certified Internetwork Experts are elite network experts who earn this prestigious certification only through strenuous examination by Cisco. CCIEs can handle even the most complex problems associated with network design, integration, troubleshooting, and support. Progentís CCIE experts cooperate intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and developing fixes or acquiring software updates to correct anomalies. Progent offers fast contact with a CCIE by telephone so that you can receive instant help for complex network troubles that are impacting worker productivity but are beyond the scope of your usual IT service providers.
Cisco VoIP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
Citrix XenServer Virtualization Consulting Services
Progent's Citrix XenServer virtualization consultants can help you to understand the business benefits of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, test, execute, troubleshoot, and maintain a XenServer solution. Progent can also assess your current Citrix technology environment and help you to optimize resource utilization, performance, protection, uptime, and recoverability.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified network security consultants can assist organizations of any size with any aspect of information system security. Progent can implement cost-effective security solutions that protect a small business from modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile users accessing network resources distributed across a mix of physical datacenters and various clouds.
Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates key technologies first designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network architecture for a cloud-centric or hybrid installation, develop and execute a smooth upgrade plan, educate your IT management and support personnel, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business benefit.
Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Get in Touch with a Progent Computer Consultant
To learn how you can get in touch with a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or visit Remote Computer Help.