Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when IT staff may be slower to become aware of a penetration and are less able to organize a rapid and coordinated response. The more lateral movement ransomware is able to manage inside a target's network, the more time it takes to recover basic operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide you to take the time-critical first step in mitigating a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist businesses in the Yonkers metro area to identify and isolate breached devices and guard clean resources from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Yonkers
Current variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and basically knocks the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee in exchange for the decryptors required to recover encrypted files. Ransomware attacks also try to exfiltrate files and TAs demand an extra payment for not posting this information or selling it. Even if you are able to restore your system to an acceptable date in time, exfiltration can be a major problem depending on the sensitivity of the stolen information.
The restoration work subsequent to ransomware attack involves a number of distinct phases, the majority of which can proceed in parallel if the response team has a sufficient number of members with the required experience.
- Containment: This urgent first step involves arresting the lateral spread of the attack within your network. The more time a ransomware assault is permitted to go unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of isolating infected endpoints from the rest of network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This covers restoring the network to a minimal useful level of capability with the shortest possible downtime. This process is usually the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and protected remote access management. Progent's ransomware recovery experts use advanced workgroup platforms to organize the multi-faceted recovery process. Progent appreciates the importance of working quickly, tirelessly, and in unison with a client's management and IT staff to prioritize tasks and to put essential services on line again as fast as possible.
- Data restoration: The effort necessary to recover data impacted by a ransomware assault varies according to the state of the network, how many files are encrypted, and which restore techniques are needed. Ransomware assaults can take down pivotal databases which, if not carefully closed, might need to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on Active Directory, and many ERP and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files may have survived on employees' desktop computers and notebooks that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators.
- Implementing advanced AV/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical AV tools implemented by many of the world's biggest corporations including Netflix, Citi, and NASDAQ. By providing real-time malware filtering, detection, containment, restoration and analysis in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance carrier, if there is one. Activities consist of determining the kind of ransomware used in the attack; identifying and making contact with the hacker persona; verifying decryption tool; budgeting a settlement with the victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and operating the decryption tool; troubleshooting decryption problems; building a clean environment; mapping and reconnecting datastores to reflect exactly their pre-encryption state; and recovering machines and services.
- Forensic analysis: This process is aimed at discovering the ransomware assault's progress throughout the targeted network from beginning to end. This history of how a ransomware attack travelled through the network helps your IT staff to evaluate the damage and uncovers vulnerabilities in policies or work habits that should be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensic analysis is usually given a top priority by the insurance carrier. Because forensic analysis can take time, it is critical that other important recovery processes like business resumption are executed in parallel. Progent maintains an extensive team of IT and security experts with the skills required to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises IT services across the U.S. for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have been awarded high-level certifications in foundation technologies including Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to identify and integrate the undamaged pieces of your network following a ransomware intrusion and rebuild them rapidly into a viable network. Progent has worked with top cyber insurance carriers including Chubb to help organizations clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting Services in Yonkers
For ransomware system restoration services in the Yonkers area, phone Progent at 800-462-8800 or see Contact Progent.