Remote Workforce IT Support Consulting
Conferencing Solutions for Your Telecommuters
Expanding your home-based or hybrid workforce can have a major impact on network infrastructure, security, and business workflow. Progent has 20 years of experience helping small and mid-size businesses (SMBs) to design, implement, tune, manage, and debug network environments that incorporate a remote workforce. Progent can assist your business to select the appropriate tools and adhere to best practices in building and supporting a safe virtual environment that facilitates teamwork and gives top value.
Progent offers online services that range from as-needed consulting for guiding you over sporadic IT bottlenecks to full project management or co-management for implementing mission-critical initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
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Certified Microsoft Partner Computer Service Providers
Microsoft Certified Design
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete technical solutions for your information system.
Technology Consulting System Center 2016 and NetApp Integration
SCDPM 2016 Support
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Remote Ekahau Insights Wi-Fi Network Troubleshooting IT Consultant
Ekahau Insights Wi-Fi Network Troubleshooting Configuration
Progent's Ekahau-certified Wi-Fi network design experts can help you to design, implement, enhance, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for managing the health of multiple Wi-Fi networks.
Information Technology Consulting Exchange Server 2007
Onsite Technical Support Microsoft Exchange 2016
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging solutions for companies in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features security, high uptime, easy access for remote and mobile users, efficient management tools, and seamless integration with telephony. Progent offers expertise and integration services for Microsoft Exchange 2016, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and MS Exchange 2000. Progent can also help small or medium businesses to migrate to MS Exchange 2016 or Exchange 2013 Server.
Troubleshoot Oregon
New Jersey Technical Firms
If your business does not need emergency remote support but you think you will require assistance with your network soon, you can conserve time and money and guarantee that the right expertise will be ready when you want it by contacting a Progent sales specialist and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
24-Hour Citrix VDI Consulting Services
Citrix Receiver Help and Support
Citrix offers a comprehensive family of products that provide enterprise-class manageability, scalability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help you to assess the business benefits of Citrix technology and show you how to plan, validate, deploy, troubleshoot, and support Citrix solutions.
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