Home-based Workforce Computer Support Experts
Video Conferencing Setup Help for Your Offsite Workers
Expanding your at-home pool of workers can have a significant effect on IT infrastructure, cybersecurity, and business culture. Progent has 20 years of background assisting small and medium-size businesses to plan, implement, tune, administer, and troubleshoot network environments that incorporate teleworkers. Progent can help you to determine the right technologies and adhere to best practices in creating and supporting a secure virtualized ecosystem that promotes collaboration and delivers maximum business value.
Progent can provide remote services that range from on-demand support for guiding you over sporadic IT bottlenecks to comprehensive project management or co-management for successfully completing business-critical initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Consulting Services WLAN
Wi-Fi Specialist
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to configure, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft Dynamics GP Technical Support
Dynamics GP/Great Plains Features Troubleshooting
Progent's Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and business management tool built, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented design you are able to license only the functions you currently require, with the ability to expand users and increase functionality when necessary. Progent's Microsoft Dynamics GP/Great Plains Software support engineers can show you how to install, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP/Great Plains.
Computer Engineer Small Business
Cisco and Microsoft Certified Experts Small Office Integration Support
If you have a company network with 10 to 50 network clients, Progent's IT outsourcing services save your business from dependence on single independent consultant while giving you cost-effective and dependable access to high-quality network support. By delivering IT support help when you require it, providing specialized expertise for critical technologies, offering unique services such as automated network monitoring, and billing only for support you use, Progent gives you an affordable way for optimizing the profitability of your small business network. Progent is the smart way for small organizations to create and maintain a robust and safe IT system and to benefit from quick access to the experienced help typically available only to enterprises who can afford a large internal IT group.
24 Hour Computer Consulting Windows and macOS
Apple Mac with Windows integration Support Outsourcing
Progent's support specialists in Mac and Windows technology can help you combine Mac and Windows systems into seamless networks with resource sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Apple service makes it possible to provide expert assistance to businesses that depend on these platforms to maintain their strategic advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Fortinet 100 Series Firewalls Consulting Services
Fortinet 60 Series Firewalls Support Outsourcing
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to deploy your Fortinet FortiGate security appliances to protect all your IT resources at the enterprise edge, within the data center, at branch locations, and in the cloud.
Immediate Information Technology Consulting Microsoft LCS Server IM
Microsoft LCS Server 2007 Consulting Services
MS Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade solution featuring advanced protection, transparent compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and improved business efficiencies, increased individual productivity, and better IP security. Microsoft Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts offer remote and onsite configuration support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and carry out a smooth upgrade that will add significant strategic value to your information network
Consulting Services Cloud Protection for Email
24-Hour Email Black Lists Consulting Services
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and comprehensive protection for your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Support Outsourcing Exchange 2007 Edge Server
Technical Support Services Microsoft Exchange
Progent's expert support team can help you define and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent offers the background to finish your project quickly and affordably. Progent's Exchange 2007 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server.
Online Technical Support Fault Tolerant BGP
Redundant ISP On-site Technical Support
Progent's Cisco-authorized network professionals can help you build an economical, fault tolerant Internet connection solution that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet access products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to help you apply the most current techniques for high availability Internet connectivity to create an affordable, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet access.
Professionals ProSight Email Virus Filtering
Email Black Lists Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Project Requirements Definition Consultants
Project Management Consultancy
For advanced project management assistance, Progent can provide the services of senior IT experts with years of background in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise clients follow leading practices to make sure strategic projects are successfully completed on schedule and within budget.
Microsoft 365 Word and PDF Professionals
Best Microsoft Word Online Consulting
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad range of affordable online support services to help your organization to manage your existing Microsoft Office Word environment or assist you to migrate to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Word, interfacing Word with other Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training sessions tailored for your special requirements.
Remote Dynamics NAV ERP Programming Companies
24x7 Dynamics NAV Application Support
Progent offers online and onsite installation, upgrade, customization, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
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