Remote Workers IT Support Consultants
Conferencing Solutions for Your Remote Workers
Expanding your home-based or hybrid pool of workers can have a significant effect on IT network infrastructure, cybersecurity, and your business culture. Progent has 20 years of experience helping small and medium-size businesses to plan, implement, tune, administer, and troubleshoot network environments that incorporate teleworkers. Progent can assist you to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem that promotes teamwork and gives top value.
Progent can provide online services that range from as-needed consulting for guiding you past sporadic IT bottlenecks to comprehensive project management or co-management for implementing business-critical initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
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Top Rated Postini Technology
Anti-Virus Reseller
E-Mail Guard by Postini provides constantly updated spam and virus filtering, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your company is too small to qualify for a standard Postini license, you can still have access to Postini's Perimeter Management services through Progent's E-Mail Guard anti-spam and virus defense aggregation offering. Progent's certified email security consultants can show you how to create an email defense strategy that features spam filtering and virus defense products and processes.
24/7 Wireless Online Consulting
Wireless Consultant
Progent's wireless consultants can help small businesses plan, select, test, configure and support secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of protection that matches or excels wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and deploy the wireless link technology that align best your company needs.
XenServer Remote Support Services
XenServer Virtualization Consult
Progent's Citrix-accredited engineers can assist your company to understand the strategic benefits of XenServer as well as other Citrix products, and can assist you to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your existing Citrix technology deployment and help you to enhance resource utilization, responsiveness, protection, availability, and recoverability.
24/7 Manager Progent Management
Progent's Management Team Migration Support
Progent's management team consists of industry veterans with decades of experience providing computer consulting, troubleshooting, and long-term information system planning to businesses ranging in size from startups to global enterprises. Great service requires great personnel, and Progent has put together a management team able to provide businesses with the top service value in the industry.
Microsoft Windows Server 2012 R2 Clusters Onsite Technical Support
Largest Windows 2012 Failover Clustering Technology Consulting Services
Progent's certified failover clustering consultants can help businesses to assess the advantages of utilizing Microsoft Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the administration of failover clusters.
Microsoft Exchange 2010 Small Business IT Consultants
Microsoft Exchange 2013 Server Network Documentation
Progent's Microsoft-certified consultants average over 10 years of experience providing email solutions for companies that range from small businesses to large enterprises. Progent provides economical support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email environments, and implement remote and wireless email access. Progent's Exchange consulting services can assist you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 clients using Office Outlook and can help you integrate Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.
Hornetsecurity Altaro VM Backup Restore Configuration
Professionals Altaro VM Backup Planning
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to assist you to plan, install, manage and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
Ubiquiti UniFi Security Gateway Technology Professional
Ubiquiti UniFi Wave 2 WiFi access point Professionals
Progent offers fast access to the expertise of veteran wireless consultants who can help you to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your business and help you to design, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to select, configure, and position Ubiquiti UniFi Wi-Fi APs for your required coverage and throughput.
Solaris Network Consulting
Solaris Help and Support
Progent's Solaris platform consulting services provide small and mid-size companies and developers assistance with managing and maintaining Sun Solaris systems that operate with Microsoft-powered technology. Progent offers your organization access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
System Center DPM 2016 On-site Technical Support
DPM 2016 Technical Consultant
System Center 2016 Data Protection Manager provides automatic backup and easy recovery functions for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to plan, implement, administer, and troubleshoot an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to resolve challenging issues or deliver end-to-end project management or co-management support to help you complete your Data Protection Manager 2016 initiative on schedule and on budget.
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