Offsite Workforce Support Consulting
Conferencing Setup Help for Your Remote Workers
Adding to your home-based pool of workers can have a major impact on network infrastructure, security, and corporate workflow. Progent has 20 years of background assisting small and mid-size organizations to design, implement, tune, manage, and debug network environments that incorporate teleworkers. Progent can assist your business to determine the right technologies and follow leading practices in creating and supporting a secure virtual environment that promotes collaboration and gives top value.
Progent can provide remote services ranging from on-demand consulting for helping you past occasional technical bottlenecks to comprehensive project management or co-management for successfully completing business-critical initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
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Consultant Services Microsoft Access
Services Microsoft Access software development
Progent offers economical online support for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced help for Access application development, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom online classes for Access application development and database administration.
Microsoft Exchange 2003 Network Consulting Service
Email Security and Virus Protection Computer Outsourcing Consultant
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server support services to enhance email security and virus defense, achieve fault tolerant email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Emergency Internet Security and Acceleration Server Network Consulting
Microsoft Firewall Technology Consulting Services
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple sites, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can help your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Exchange 2019 SharePoint Integration Technology Consulting Services
Support and Setup Exchange 2019 and Windows Server 2019
Progent can assist your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Microsoft Exchange 2013 Unified messaging Onsite Technical Support
Award Winning Exchange 2013 Backup and Restore Remote Support Services
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements affect vital IT areas like manageability, availability, compliance, operational costs, teamwork, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Exchange Server 2013.
ASA 5500-X Firewall with Firepower Information Technology Consulting
Consulting ASA Firewall with Firepower
Progent's Cisco-premier CCIE network engineers can assist you to manage your current PIX 500 or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, tune, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Offsite Managed Backup and Recovery Services Technology Professional
Consulting Services ProSight Data Backup and Restore Services
ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical files, apps and VMs that have become lost or corrupted due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information.
Microsoft Fault-tolerant Data Centers Specialists
Troubleshooting Fault-tolerant Data Center
Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the particular needs of your business. Fault tolerant colocation sites are particularly appealing to small organizations because of their affordability and convenience compared to taking a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small organizations. Progent can help you reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full array of engineering and support services.
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