Remote Workforce Support Specialists
Teleconferencing Setup Help for Your At-Home Workforce
Expanding your at-home workforce can have a significant effect on IT network infrastructure, cybersecurity, and business culture. Progent has two decades of experience assisting small and mid-size organizations to plan, deploy, optimize, manage, and debug networks that support teleworkers. Progent can assist you to select the right tools and adhere to best practices in building and supporting a safe virtualized environment that promotes collaboration and gives top value.
Progent offers remote services that range from on-demand support for guiding you past sporadic technical bottlenecks to comprehensive project management or co-management for implementing mission-critical initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
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Solaris Security Firms
UNIX Network Security Test
If your business has a Sun Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified consultants can assist your entire organization in a broad array of security topics including security management practices, security architecture and strategies, access management systems and techniques, software development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and CISSP define the basic competencies and worldwide standards of performance that information security professionals are expected to possess. These accreditations give executive management the assurance that those who have earned their CISM or CISSP certification have the background and theory to offer effective security management and engineering help.
Network infrastructure patch management Specialist
Remote Wi-Fi access point patch management Consultancy
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ProSight Email Guard Spam Filtering Services Consultants
ProSight Email Data Loss Protection Consultants
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Wireless Access Point Computer Consulting
Smartphone Support Outsourcing
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
CIO Outsourcing Consultant
IT Support Outsourcing Consultants
Progent is structured to provide in-depth remote consulting for all technical areas common to today's small business information networks and offers a variety of vital, on-demand support services including a part-time Chief Information Officer to provide advanced IT design and budgeting skills, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for critical projects such as office moves orOS upgrades, connectivity experts for designing fast and robust network infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software developers to create, customize, or repair mission-critical application programs.
Immediate Microsoft Operations Manager Technical Support Services
24x7 Network Technical Support
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that companies of all sizes can afford a degree of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions available as low-cost services designed to assist you to identify and fix a an array of network issues before they get big enough to disrupt productivity.
MySQL DBA Engineer
Oracle database administration Professionals
Progent can provide cost-effective remote access to an Oracle MySQL administrator or software developer and can help businesses of any size to integrate and maintain MySQL in a reliable IT environment that provides high levels of performance, scalability, and protection. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.
MOTU Digital Performer Training Professional
Instruction Photoshop
Progent's Mac consultants can promote the creative aspect of Mac computing by providing consulting services and education in imaging, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Microsoft 365 authentication Support
Hybrid Microsoft 365 Exchange integration Technology Consulting
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and within budget.
Online Support Services wireless IP phone integration
wireless IP phone integration Online Technical Support
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are mobile within campus, warehouse, health-care or other venues where IT management wants portable phones that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams set up and fine tune many key pieces of your Wi-Fi infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's certified consultants offer remote and on-premises support to help your organization create and maintain a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Windows Server 2012 R2 Clustering Integration
Windows Server 2012R2 Virtual Fibre Channel Support Outsourcing
Progent's Microsoft-certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security plan, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
DotNET Framework Coder
Top Ranked Xamarin Programming Firms
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or update .NET apps quickly and at low cost.
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