Home-based Workers IT Support Specialists
Conferencing Integration for Your Telecommuters
Expanding your at-home pool of workers can have a major impact on network infrastructure, security, and corporate workflow. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, tune, manage, and troubleshoot network environments that incorporate an offsite workforce. Progent can help you to determine the right tools and adhere to best practices in building and supporting a secure virtualized environment that facilitates collaboration and gives maximum value.
Progent can provide online services that range from on-demand support for helping you past sporadic technical roadblocks to comprehensive project management or co-management for successfully completing mission-critical initiatives.
Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from major vendors support online meetings, video conferencing, voice calls, chat, and content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can help you manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real presence, IM, audio and video conferencing and calling as well as the seamless integration of these functions within Office desktop and Office 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration consulting.
- FaceTime is Apple's group video calling service for compatible iOS, iPad, iPod, and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections on compatible iOS or iPad devices. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn about Progent's support for FaceTime and other popular Apple apps, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually any desktop or mobile device. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. Refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus file sharing. See Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can help you solidify up your WAN infrastructure to support these solutions and provide configuration and troubleshooting expertise.
To find out more about how Progent can help you create an at-home workforce solution, phone
An index of content::
Xen Hypervisor Remote Technical Support
Consultancy XenMotion
Progent's Citrix-certified consultants can help you to understand the strategic benefits of XenServer and other Citrix platforms, and can help your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your current XenServer deployment and help you to optimize resource utilization, performance, protection, uptime, and recoverability.
Cybersecurity Firms Security Penetration Testing
Stealth Penetration Testing Network Security Auditor
Stealth penetration checking is a key part of any overall network security plan. Progent’s security professionals can run extensive penetration checks without the knowledge of your organization's in-house IT staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are properly set up and actively monitored.
DoubleTake Carbonite Backup and Restore Remote Technical Support
DoubleTake Carbonite Availability Network Consultants
DoubleTake/Carbonite Software publishes a selection of tools designed to provide small and midsize businesses a variety of cost-effective solutions for backing up and restoring vital workloads including Microsoft Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small company IT systems to create an advanced state of availability and disaster recovery readiness at an affordable price.
Exchange 2007 Edge Server Professional
Exchange Server 2007 Support and Setup
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2007 support, repair, and design services include expertise with the integration of third-party enhancements of Exchange Server 2007 that are in keeping with your business needs.
ProSight Network Infrastructure Management Support and Setup
ProSight Remote Infrastructure Management Onsite Technical Support
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating devices that need important updates, or identifying the cause of performance issues.
SQL Server Applications Support
Microsoft T-SQL Programming Firm
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to network users, lessening the complexity of designing, deploying, administering, and using company information and database programs in environments ranging from handheld devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Top Rated Hyper-V 3.0 Server Computer Consulting
Virtual Server Hyper-V Support and Integration
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas including multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT costs and enhance productivity.
Office 365 Single Sign On Technical Support Services
Office 365 Single Sign On Technology Consulting Services
Progent can help you to understand the many subscription plans available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and maintain hybrid solutions that seamlessly combine local and cloud-based products and services.
Teams IT Consulting
Biggest Professional Microsoft Teams PSTN integration
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
School District Consultants
Small Government Cisco Consulting
Progent has extensive experience providing a full-spectrum of remote network support and emergency repair services to local governments and school districts across the United States. Progent is one of the industry’s pioneers in delivering expert remote network consulting and has provided IT support to clients in all 50 states. Online support saves travel expenses and resolves issues faster than onsite service calls.
Cisco ASA firewall VPN Technical Support Services
ASA Firewalls Outsourcing
Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Support Microsoft CRM
Customer Relationship Management Network Consultant
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share data to help promote selling success and offer steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support data.
Windows 7 Migration Computer Consulting Group
Network Consulting Services Windows 7 64-bit Upgrade
Progent's Microsoft certified engineers can provide remote and onsite consulting services to assist you to manage, support, and repair computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, online connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
Android and Cisco Jabber Consulting Services
Online Support Android Tablet integration
Progent's veteran group of network consultants and subject matter specialists have extensive background delivering remote and on-premises support for businesses of any size who need to incorporate Android phones and tablets into their IT systems so that users can communicate and collaborate from anywhere. Progent offers the range of skills to resolve network issues that involve multiple vendors and that represent a mix of legacy and up-to-date technology. Progent provides cost-effective remote consulting to assist you with any stage of planning, implementing, managing and maintaining your BYOD environment. Progent can provide as-needed support to assist you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones and tablets securely and productively.
24/7/365 Juniper NetScreen Security Company
Juniper NetScreen 5200 Firewall Security Consultant
Progent's Juniper-authorized NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-vendor environments.
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