IT Connection Newsletter: Issue 5
Progent's Certified Experts Offer Firewall Configuration Support Services
The latest firewalls can enforce thousands of security policies and let you segment your network into multiple security zones, each with its own rules. Progent's engineers are certified to support hardware and software firewalls from Microsoft, Cisco, Juniper/NetScreen, Check Point, and SonicWall and can show you smart ways to deploy firewall technology to maximize your security and compliance.
Firewalls range from software-only solutions like the ones included with Windows 7 and Windows Server 2008 to advanced hardware products that combine firewall, VPN, and routing in one device. In all cases, the purpose of the firewall is to enforce your security policies by preventing undesirable traffic from passing between your network and the outside world. Firewalls can block malicious software, unauthorized web sites, invalid data packets, or untrusted programs, depending on the firewall's configuration and capability.
Because of their central role, improperly configured or malfunctioning firewalls can have a big impact on network speed, availability, and security. This makes it important to have access to Firewall expertise. The security experts at Progent have earned certifications from the industry's leading firewall vendors including Microsoft, Cisco, Juniper/NetScreen, Check Point, and SonicWall.
The Strategic Use of Firewalls
The new generation of firewall appliances can be set up to enforce thousands of security policies and allow you to segment your network into multiple security zones, each with its own unique set of rules to enhance your security and ensure regulatory compliance. For small businesses and branch offices, these advanced security appliances can be one-box solutions that provide edge protection, VPN, and high-speed routing for converged IP voice, video, and data.
When properly configured and managed, today's latest crop of firewalls can add significant business value to your information network by cutting hardware and administration costs, improving productivity, and protecting sensitive data.
Network Security Services Available from Progent
Progent's engineers have been awarded the security industry's top certifications including CISM, CISSP-ISSAP, CISA, and GIAC. These experts can provide a broad range of services to help businesses of any size to build and validate a strong security profile.
Security services available from Progent include:
- Security compliance assessment and remediation
- 24x7 security monitoring with real-time alerts
- Security policy definition and automated enforcement
- Business continuity planning
- E-Mail Guard managed services for email filtering
- Post-attack recovery services
Progent's Cisco experts can help you to determine the business case for migrating from PIX to ASA 5500 firewalls, create a migration plan for a seamless upgrade, deploy and configure ASA 5500 Series devices, and set up remote monitoring and management. To save you money and minimize downtime, Progent offers remote consulting and troubleshooting services for Cisco's extensive line of security appliances.
Find Out More About Progent's Firewall Support
To read more about Progent's support for hardware and software-based firewalls, visit Progent's Firewall Support. To ask about Progent's firewall and security consulting services, call Progent at
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An index of content::
Service Reports Consulting
Microsoft and Cisco Support Service Reporting
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who provide scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports transmitted by every consultant to every customer. The discipline of documenting and organizing support records results in more effective support and avoids a slew of common problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Datacenter Monitoring Computer Consultants
Microsoft Certified Partner SCOM Resource Pools Consultants
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and offer companies of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.
ISR G2 Routers Online Technical Support
1800 ISR Router IT Services
Cisco offers a full array of routers that includes routers built to deliver the security, bandwidth, and reliability required by customers from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Professional Database Development
Database Applications Consultants
Progent's Microsoft-certified relational database consultants can provide businesses of any size online support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and integration, application architecture and coding, management services, replication solutions, capacity planning, performance optimization, data migration, information security, backup and recovery systems, troubleshooting, and training.
Technical Support Services System Center Operations Manager
Server Monitoring Configuration
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can get a level of network stability that was once limited to large enterprises. Progent can provide several RMM solutions delivered as economical service packages designed to help your company to detect and fix a most network problems before they get big enough to impact productivity.
Chief Information Officer Computer Consultants
CIO Online Support
Progent can provide the part-time or temporary assistance of a seasoned CIO to provide a broad perspective to help you pick and support IT solutions appropriate for your present situation and that can be a firm foundation for your growth. Progent's temporary Chief Information Officer consulting services provide economic advantages to organizations trying to optimize the benefits from their IT expenditures but who are unable or hesitant to take on another high-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide range and business applications, Progent is in a unique situation to offer unbiased advice as well as advanced technical help for creating IT solutions that fit the particular requirements of your organization.
Stealth Penetration Testing Secure
Penetration Testing Computer Security
Stealth penetration testing is a key component of any overall IT system security strategy. Progent’s security experts can perform extensive intrusion tests without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion incident warnings and event log monitoring are properly configured and actively monitored.
24-7 Microsoft Windows 8.1 Evaluation Technical Support
24-7 Windows 8.1 Backup and Restore Remote Troubleshooting
Progent's Microsoft-certified experts can provide a variety of consulting services to assist companies of all sizes to install, manage, and troubleshoot environments that incorporate workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can help design and configure test environments to evaluate Windows 8.1 and develop and execute Windows 8.1 deployment plans following industry best practices.
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