Our compensation model is built on contribution, so similar to working as an independent consultant, your income is directly driven by your work effort. Some Progent support staff stress lifestyle issues and elect to work at an easy pace, using our flexible schedule to pursue personal enthusiasms such as hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing private time with family and friends. Other consultants take advantage of the opportunity to make big dollars via lots of effort and long days. Progent fully supports both ends of the spectrum and everything in the middle.
Progent's Cisco-Premier network consultants can assist you to use Cisco's network management utilities along with a selection of powerful third-party products to create a complete network management solution in order to keep your environment operating reliably, fully utilize limited resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and enable you to add or repurpose network resources sensibly and economically as your business grows.
Progent offers nationwide online help and troubleshooting services for companies that operate UNIX, Linux, or Sun Solaris environments or whose information systems feature a mix of UNIX and Microsoft technology. Online network consulting offers maximum return for your information technology dollar by extending client efficiency and limiting the time charged for computer analysis and repair. Sophisticated online access utilities and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your site. In most of cases your network issues can be dealt with by telephone or through a combination of telephone help and online access. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to assist with the most challenging network problems.
Progent's Microsoft-certified experts can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting professionals can show you how to design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
E-Mail Guard from Postini offers constantly updated spam and virus filtering, content filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini aggregator and service firm. If your company is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard antispam and antivirus service program. Progentís expert email security professionals can show you how to devise an email protection plan that includes anti-spam and anti-virus technologies and processes.
Progent's consultants can provide remote and onsite expertise for companies of any size to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms like Cisco UC. Progent's certified network security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets government and industry requirements.
Progent offers online and onsite consulting to help your organization with any facet of business intelligence reporting ranging from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence solution. Progent's BI consultants can assist you to maintain your current reporting system, assist you to migrate reports and databases from an outdated reporting product to a modern one, and provide custom online mentoring tailored to your individual needs. Progentís management reporting professionals can provide experience in all popular BI reporting platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Builder.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also enable you to design and execute a comprehensive security plan that can include firewall and VPN devices and software, outsourced security and network defense services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your single resource for continuing network help, administration, education, and security consulting.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to help businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
If your office computer system combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to integrate your computers into a unified network that allows all your OS platforms to coexist for simple administration, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX and Windows integration support offerings feature IT architecture integration and service, support for Windows services for UNIX, online network monitoring and administration, online network support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Progent's pricing model is to bill for phone support and in-person help per minute. As a result, you are charged just for received support. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no service activation fee and asks no retainer for support services provided during normal business hours. Many service firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for fast fixes so you won't be forced to permit less critical problems to fester.
Cisco's Meraki MS family of access and distribution switches are designed for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to assist you to plan and implement a productive network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to maintain compliance, develop and validate a disaster preparedness plan, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking solution.
Progent's Cisco Meraki wireless AP experts provide online and on-premises support to help businesses of any size to design, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their location or computing device.
Progentís Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Secure Application Publishing with ISA Server 2006 provides greater protection of intranet applications while enabling enhanced productivity by making these resources accessible to authorized remote or mobile users. ISA Server helps guard business applications, services, and information throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert ISA Server consultants can show you how to design, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so that your company achieves a highly functional and economical combination of security, convenience, and performance.
Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management solution that integrates data and processes across your company, interfaces seamlessly with other solutions, and connects employees, customers and vendors unrestricted by time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, protected computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of performance that IT security professionals are expected to master. CISM gives business management the assurance that consultants who have qualified for their CISM credential have the background and capability to deliver efficient security management and support consulting.
Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide remote and onsite support to help you build and manage a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Progent can help you in all phases of your upgrade to Exchange Server 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's certified SonicWall firewall experts can help you configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your business practices.
Progent's Meraki Wi-Fi AP consultants offer remote and onsite support services to assist businesses of all sizes to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based wireless networks for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.
If your company is producing UNIX or Linux software on a network that has Windows-based servers, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant distraction of managing your business network. Through the use of smart server monitoring and by delivering online and in-person support as your business needs it, Progent represents an economical alternative for supporting an information network that provides high availability, security, and efficiency. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring, and Help Desk outsourcing.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Apple Macintosh with Windows computers with extensive resource sharing, or networks which carefully limit sharing between Apple Mac and Windows systems.
Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital expenditures, reductions in operational costs, better management focus, world-class security, enhanced fault tolerance, and business continuity.
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you prove compliance with legal and industry data protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS engineers can offer support for Juniper's flagship network operating system to help you to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.
Progentís wireless engineers can help small businesses design, choose, pilot, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of security that equals or exceeds wireline interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and install the wireless connectivity technology that fit best with your company requirements.
Progent's Juniper-authorized network engineer can help your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated devices to the latest versions. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network operating system to enable you to streamline the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain networks that incorporate a mix of Juniper's OS platforms.
If your company network combines UNIX, Linux or Solaris technology with MS Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high availability, enhanced performance, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence support offerings feature IT architecture integration and service, support for Windows services for UNIX, remote server monitoring and management, remote network help and troubleshooting, on-site technical support, and Help Desk services.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone support and remote direct network connection to troubleshoot and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the most difficult network issues to qualified specialists as required. For critical issues, the TRC endeavors to respond to your request for service within one hour.
Progent can help your business to evaluate the many subscription options available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For computer networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, fast and aligned with your company's business goals.
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Mac consultants can promote the creative facets of Mac computing by providing help services and education in graphics, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Progent's Power BI consultants can assist you to plan, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to organize your target data for Power BI visualizations. Progent can show you how to build and administer an on-premises, cloud, or hybrid architecture for Power BI.
Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor line or help you migrate to newer firewall technology. Progent can also enable you to design and implement a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, managed security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your single source for on-going network help, maintenance, education, and security consulting.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
Microsoft Small Business Server 4.5 Small Business Network Consultants
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad management, or migrating to Apple's iCloud. For computer networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network environment that is reliable, secure, fast and aligned with your organization's business goals.
Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.