Additional Topics of Interest

Call Center Management Services Technical Support
Service Desk Management Support Support and Help

Progent's Network Helpdesk Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who need immediate access to a Help Desk Service Center with professional phone support and full escalation capability but who must work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Support, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.

Education Server
Router Knowledge Transfer

Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent faces few competitors. Medium-size companies who work with trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, protected, and productive.

Windows 2000 IT Consulting
After Hours Computer Engineer Microsoft Windows 2000

Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network administration, provide tech support and repair, and enhance security. Progent can also show you how to design, justify, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up test installations to eliminate the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility problems.

ISA 2000 Server Outsourcing
Technology Consulting Services ISA 2000 Server

Progent’s Microsoft certified professionals offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can secure your IT network from attack by external and inside sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

Teleworker Integration Online Help
Work from Home Solutions Network Consultant

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Exchange 2003 Server Migration
Microsoft Exchange Network Consultant

Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.

Microsoft Dynamics GP ERP Remote Support
Dynamics GP/Great Plains Computer Engineer

Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP platform built, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its segmented design you are able to license only the capability you currently require, with the ability to add users and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and administer the latest release of Dynamics GP or migrate smoothly from an earlier version.

24-7 Part-Time Job Freelance Telecom Consultants
Contract Network Engineer Part-Time Jobs

Our Experts Group provides support in important technologies including Macintosh integration and programs; Support for Linux-powered, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized application support; Chief Information Officer, business analyst, and project logistics services; Custom program design and deployment; Web, electronic business, EDI, and client information portal development and deployment; DBM support and efficiency help; Management information expertise; and Telecommunications architecture consulting.

Expert Development Microsoft Excel
Oracle database administration Network Intrusion Penetration Testing

Progent’s expert software programmers, database designers, and project managers can help large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and programmers skilled in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional applications such as SQL Server and Office Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with web development tools and can assist businesses to build, expand, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.

Top Remote Network Monitoring IT Consultant
System Center MOM Specialists

Even if your business has a small computer services staff and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the most recent network management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical network applications and servers up and running.