Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, enables safe end-user self service, and offers a single point of control for managing multi-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.
The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients without sufficient in-house resources to assemble proper pilot environments, the lab cuts capital outlay and engineering risk and helps keep critical network projects on schedule.
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support services to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange Server 2007.
Progent offers three basic types of Helpdesk services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your clients convenient access to a reliable technical group with years of experience providing phone support and online repair for networks powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive image as a solid contributor to company productivity. Progent's goal is to fix rather than merely report problems.
Secure Application Publishing with ISA Server 2006 allows more protection of intranet applications while supporting increased productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and information across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server experts can help you plan, deploy, configure, and maintain ISA Server on your network so your company benefits from a highly functional and affordable balance of protection, productivity, and performance.
Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a complete array of easy-to-administer protection products to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, and VPN solutions. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your corporate objectives.
Microsoft Exchange 2013 includes major improvements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These enhancements favorably impact vital facets of IT like manageability, high availability (HA), compliance, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of upgrading to Exchange Server 2013, create a cost-effective test and rollout plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.
With virtual server technology, businesses are able to run many virtual machines on one physical server. Virtual server technology enables IT organizations to gain all the benefits of server isolation, while avoiding the costs associated with purchasing additional server hardware. Virtual servers are also the enabling technology behind private clouds, which offer major benefits such as reducing the costs of hardware, facilities, and management while enhancing information security, network availability, and recoverability. Other important server management options are server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can assist you in all aspects of server consolidation and administration to enable your company to contain costs and save time.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Technical Response Center provides national extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers provide after-hours telephone help and remote direct computer connection to isolate and resolve technical problems quickly and economically. The scope of technical expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For urgent problems, the Technical Response Center endeavors to answer your request for service within one hour.
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises services to help you to design, install, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup software.
Progent's pricing model is to charge for remote service and on-site help by the minute. Consequently, you owe just for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and requires no retainer for support services delivered during regular business hours. Many support organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast solutions so you won't be tempted to permit simple problems to fester.
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Shared Call Center service allows your business to split the load for Help Desk services seamlessly between your IT team and Progent's roster of certified desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, ownership, status tracking, and metrics.
Progent's Microsoft-certified experts can provide companies of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web-based technology for efficiently coordinating people, groups and information. Microsoft SharePoint provides a common location for your employees or clients to access, organize, distribute and interact with useful information, documents, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the information they've developed in a manner that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting services are based upon proven virtualization technologies that enable small businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
SQL Server 2016 introduces major improvements in speed, scale, security and compliance, high-availability, BOYD support, plus built-in BI. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Reports, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help organizations of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent's high availability system consultants offer reliability consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, fault-tolerant Internet interface design, fault-tolerant data center support, and other high-availability operations services to show your organization create a 24x7 network for strategic applications. Progent has the background to develop economical, non-stop systems by utilizing the expanding library of Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet connection and efficient system load balancing.
Progent can help you to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
Progent's management team includes seasoned professionals with decades of background providing computer consulting, technical support, and long-term IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great personnel, and Progent is proud to have assembled a management team able to provide businesses with the best service value available anywhere.
Progent offers affordable remote support for all editions of Microsoft Office Access including desktop and browser-based versions and offers expert help for application programming, database migration, performance optimization, report design, and maintenance. Progent also offers tailored online classes for Office Access application programming and database administration.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Microsoft Exchange Server 2019 Small Business IT Outsourcing Company
Progent offers customers the services of engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that clients deserve to be sure that their IT service providers have formal testing plus broad practical backgrounds so that Progent's clients can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) brings priority for significantly superior vendor assistance than is available to uncertified service providers, enabling Progent to offer clients a higher level of computer support. In addition, recognized credentials such as CISSP or ISSEP for IT security can help corporate customers to show compliance with regulatory demands by using the assistance of recognized industry experts.
Progent provides a variety of network support packages for small businesses. These IT outsourcing and server monitoring solutions are based on the anticipatory problem handling capabilities of System Center Operations Manager, a next-generation network and system support software platform that tracks the reliability, performance, and security of your information system and isolates potential problems before they can bring down your system. With Progent's economically priced network support packages, small businesses can choose a simple co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware.
Progent's support services for patch management provide businesses of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Progent's support specialists in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless environments with full sharing and workgroup functionality. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Apple consulting makes it possible to provide expert assistance to businesses that rely on these platforms to maintain their strategic edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's data protection experts can assist you to design, deploy and administer a backup solution built around MSP360 Backup software to protect your assets hosted on any major public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss resulting from user miscues, system error, malicious insiders, and malware assaults such as ransomware.
The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and administration of clusters that provide greater levels of network dependability, protection, efficiency, and flexibility. New or enhanced features include cluster Validation, easier configuration and installation, improved cluster management, redesigned cluster infrastructure for maximum uptime, better security and quorum models, elimination of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of failover clusters, plan and execute a deployment, educate your IT personnel to manage your cluster environment, provide continuing consulting and support services, and produce and validate a disaster recovery plan.
Progent's Cisco certified wireless networking consultants can provide economical remote and onsite help for end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist your business to plan and manage wireless environments that incorporate indoor and outdoor/industrial Aironet access points.
Progent can assist you in any and all facets of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's certified Windows 2000 consultants can help you enhance the functionality of your current Windows 2K Servers and can streamline network administration, offer technical support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing pilot programs to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility issues.
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and carry out a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-based, or hybrid. Progent's consultants offer remote or onsite support services ranging from as-needed design review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and within budget.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
Microsoft Windows Server 2008 represents an important step forward in making IT systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can assist your business benefit fully from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, staffing, network monitoring, and security engineering expertise.
Progent's Microsoft-certified consultants provide technical help and IT consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, integration, management, and troubleshooting services for Microsoft Exchange Server include planning, deployment, documentation, local and off-site technical support, Help Desk outsourcing, expert security consulting, and comprehensive IT outsourcing.
Progent's Wi-Fi IP phone configuration experts can provide online and onsite support to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Stealth penetration checking is a key component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion tests without the knowledge of your company's internal network support staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident alerts and event log monitoring are correctly set up and consistently monitored. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and ill-advised product defaults can be chained together by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Progent's certified SonicWall firewall consultants can help you integrate, maintain, and update SonicWall firewall products including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete security plan and design protection into your corporate processes.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive security for your email traffic. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security solutions for information systems with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and implement a configuration of Microsoft ISA Server 2004 that meets your information protection needs without restricting your network.
Progent's Apple Mac support consultants can assist you with a wide array of network infrastructure areas including system architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For company networks based solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to deal with the complexity of planning, configuring, and supporting a system infrastructure that is robust, safe, efficient and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also provide skilled professionals to support Cisco routers and switches.