Wireless Consulting Support

Consulting Support for Research In Motion BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of the most popular solutions for maintaining mobile connectivity to email, calendars, web applications, and other vital business information. As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and support of BlackBerry solutions has become more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small organizations frequently resort to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their information network.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and control BlackBerry devices across your business, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications like schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users carrying BlackBerry smartphones can have push-based connectivity with Exchange messages plus IM-aware applications through Microsoft Office Live Communications Server and Lync Server integration.

Progent's BlackBerry-certified consultants can help you design, deploy, and troubleshoot BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.

How Progent's BlackBerry certified Consultants Can Help Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks such as resolving enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use management tools like the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and install appropriate security options.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server infrastructure for working smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Consultant
In order to get in touch with Progent about consulting assistance for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.