Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are one of today’s most popular products for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business data. As the complexity of small company networks has expanded, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for organizations of any size, effective integration and support of BlackBerry solutions has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry environments economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of experience, combined with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their business information network.
Progent's engineers can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and administer BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless software, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for incorporating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications such a schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange messages as well as IM-aware applications through Microsoft Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to design, implement, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Manage and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can in addition help you to resolve a wide range of problems concerning synchronization, handset detection, email reconciliation, web access, wireless connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote help for small business networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by dealing with issues quickly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, system design, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and physical components meet your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about options for software versions, processors and mass storage, network architecture, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.