Consulting Support Services for RIM BlackBerry Technology
BlackBerry wireless PDAs from Research in Motion are one of the most popular solutions for maintaining anytime-anywhere access to email, scheduling, web programs, and other critical business data. As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and maintenance of BlackBerry solutions has become more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations often turn to outside support firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their information system.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and control BlackBerry devices across your business, define security policies that are right for your business, develop custom wireless software, and ensure that your network infrastructure is properly configured to support your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Technical Support
The BlackBerry Enterprise Server (BES) offers companies a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for collaborative programs such a calendars, contact lists, tasks, IM, and custom business software. Due to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry handsets have push-based connectivity with Exchange messages plus IM-capable applications via Microsoft Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can help you design, implement, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
How Progent's BlackBerry certified Engineers Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation problems, adding and removing BlackBerry device users, activating passwords, configuring over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES system and help you to select and install sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and document a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs assessment, solution architecture, deployment strategy and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help you to decide which administration model and hardware products match your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about options for software versions, processors and storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry consultant can assist you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
To get in touch with Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.