Consulting Support for RIM BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless PDAs from Research in Motion are among today's most successful solutions for achieving mobile access to email, scheduling, web programs, and other critical business data. As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective deployment and maintenance of BlackBerry solutions has grown increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small organizations frequently resort to external consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, combined with Progent's efficient online support capabilities, provides small companies an affordable solution for incorporating BlackBerry products productively into their business information system.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management tools so you can track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network architecture is appropriately designed to support your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.

BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server offers businesses a centralized and secure source for integrating BlackBerry wireless devices into their email, groupware, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs like schedules, contact lists, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry handsets have push-based access to Exchange messages as well as instant messaging-capable software through Microsoft Office Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier engineers can show you how to plan, deploy, and maintain BlackBerry BES Server so you can improve the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the expense of maintaining mobile workers.

How Progent's BlackBerry premier Engineers Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring wireless program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to define and implement sensible security options.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network needs analysis, system architecture, deployment planning and implementation, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, help you to determine which administration approach and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about options for software editions, server hardware and storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
To ask Progent about technical help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.

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