Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are one of the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other critical business information. As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and support of BlackBerry technology has grown more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses frequently turn to outside support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their information system.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network architecture is appropriately designed to support your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
BlackBerry BES Server Consulting Help
The BlackBerry BES Server gives companies a single and secure source for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve up-to-date information for applications such a calendars, address books, to-do lists, IM, and specialized business programs. Due to BlackBerry BES Server integration with Microsoft Exchange, users with BlackBerry smartphones can have effortless access to Exchange email as well as IM-enabled applications via Microsoft Office Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can assist you to plan, configure, and troubleshoot BlackBerry BES Server so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Experts Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, configuring over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to select and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a BlackBerry-Qualified Consultant
To contact Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.