Consulting Support Services for RIM BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of the most popular products for achieving anytime-anywhere access to messaging, calendars, web-based programs, and other critical business information. As the complexity of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has become the standard for organizations of all sizes, successful integration and support of BlackBerry solutions has grown increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations frequently turn to outside support firms who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's efficient online support model, gives small companies an economical solution for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you monitor and control BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and safely.
BlackBerry BES Server Consulting and Technical Help
The BlackBerry BES Server gives companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications like schedules, address books, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry Enterprise Server support for Exchange, users carrying BlackBerry smartphones have push-based access to Exchange messages as well as instant messaging-enabled software via Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can show you how to design, configure, and maintain BlackBerry BES Server so you can improve the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of supporting mobile workers.
How Progent's BlackBerry premier Engineers Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry BES Server. These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise system and assist you to select and install appropriate security configurations.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements analysis, system design, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which management model and equipment meet your needs, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software versions, server hardware and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
To get in touch with Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.