Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are among the most successful products for achieving mobile connectivity to messaging, scheduling, web-based programs, and other vital business data. As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for organizations of all sizes, effective integration and support of BlackBerry technology has become increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small businesses often resort to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the need for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, gives small businesses a budget-friendly alternative for incorporating BlackBerry technology productively into their information system.
Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you monitor and administer BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is appropriately configured to support your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.
BlackBerry BES Server Consulting Help
The BlackBerry Enterprise Server gives businesses a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like calendars, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry BES Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets can have effortless access to Exchange email plus IM-enabled software via Microsoft Office Live Communications Server and Lync Server integration.

Progent's BlackBerry-premier consultants can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
How Progent's BlackBerry premier Consultants Can Help Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to define and install appropriate security configurations.
Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about technical assistance for BlackBerry mobile wireless technology, phone