Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones from Research in Motion are among the most popular solutions for maintaining location-independent access to email, calendars, web applications, and other vital business information. As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations regardless of size, effective integration and support of BlackBerry solutions has grown increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses often turn to external support professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the requirement for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses an affordable solution for integrating BlackBerry products productively into their IT network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and control BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and safely.

BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server offers businesses a centralized and secure mechanism for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications such a calendars, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry handsets can have push-based connectivity with Exchange messages plus instant messaging-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server support.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

How Progent's BlackBerry premier Experts Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can in addition help your company to troubleshoot a wide array of issues associated with synchronization, device recognition, email consistency, web access, wireless connectivity, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online support for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support expenses low and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Professional
To get in touch with Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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