Consulting Support for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are among the most popular products for maintaining mobile access to email, calendars, web applications, and other vital business data. As the complexity of small business networks has increased, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often resort to external support firms who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small companies a budget-friendly solution for integrating BlackBerry products productively into their IT network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools to enable you to monitor and administer BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom mobile software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and safely.
BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server gives businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a calendars, address books, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users carrying BlackBerry handsets have push-based access to Exchange messages plus instant messaging-enabled software through Microsoft Office Communications Server and Lync Server support.
Progent's BlackBerry-certified consultants can help you plan, install, and support BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry premier Consultants Can Assist You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to select and install appropriate security options.
Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Support from a BlackBerry-Certified Consultant
To ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.