Wireless Consulting Expertise

Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are one of the most popular products for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business data. As the complexity of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has become the standard for companies of any size, successful deployment and support of RIM BlackBerry technology has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations often turn to external consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of experience, combined with Progent's efficient online support capabilities, provides small businesses an affordable solution for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and control BlackBerry devices across your company, define security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be restored rapidly and thoroughly.

BlackBerry BES Server Technical Support
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for collaborative programs such a schedules, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry BES Server support for Exchange, users with BlackBerry handsets can have push-based access to Exchange messages plus instant messaging-aware applications via Microsoft Communications Server and Lync Server support.

Progent's BlackBerry-certified consultants can help you plan, install, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

How Progent's BlackBerry premier Engineers Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to operate administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist you to select and install appropriate security options.

Progent's Microsoft-certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, solution design, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to determine which management model and hardware products meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and storage, network design, and application set up.

To maximize system security, Progent's BlackBerry-certified expert can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Help from a BlackBerry-Certified Expert
In order to ask Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.