Wireless Consulting Services

Consulting Support Services for Research In Motion BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has grown to be the standard for companies regardless of size, effective integration and support of RIM BlackBerry technology has grown increasingly challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, gives small businesses an affordable solution for incorporating BlackBerry technology seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you monitor and administer BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Technical Support
The BlackBerry BES Server offers businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to access Exchange, Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to achieve consistent information for applications like calendars, address books, tasks, IM, and custom business programs. Thanks to BlackBerry BES Server integration with Exchange, mobile workers carrying BlackBerry handsets have push-based access to Exchange messages as well as IM-enabled software via Microsoft Communications Server and Lync Server support.

Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

How Progent's BlackBerry premier Engineers Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can in addition assist your business to resolve a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connections, IM, PC application configuration, and Desktop Redirector.

As a top innovator in delivering nationwide remote support for small company IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by resolving problems promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a BlackBerry-Qualified Expert
In order to get in touch with Progent about engineering expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.