Consulting Support for RIM BlackBerry Environments
BlackBerry wireless PDAs from Research in Motion are one of todayís most successful solutions for achieving anytime-anywhere access to email, scheduling, web applications, and other critical business information. As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations frequently turn to outside support firms who offer expertise in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their IT network.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom mobile software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server gives companies a centralized and safe source for integrating BlackBerry wireless devices into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for collaborative programs such a schedules, contact lists, tasks, notes, and custom business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, users carrying BlackBerry handsets have effortless connectivity with Exchange messages as well as instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can assist you to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
How Progent's BlackBerry certified Consultants Can Help Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a broad array of problems concerning synchronization, handset recognition, messaging consistency, web browsing, mobile connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote consulting services for small business IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless technical support expenses low and, by resolving issues quickly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Professional
If you wish to ask Progent about engineering help for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.