Consulting Support for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among the most popular solutions for achieving mobile connectivity to messaging, calendars, web applications, and other vital business data. As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for organizations of any size, effective deployment and support of BlackBerry solutions has become increasingly challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and repair BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses an economical alternative for integrating BlackBerry technology productively into their information system.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, set up streamlined management tools so you can track and control BlackBerry devices throughout your business, define security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is appropriately configured to support your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server offers businesses a single and safe source for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to access Microsoft Exchange Server, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server support for Microsoft Exchange, users with BlackBerry handsets have effortless access to Exchange email plus instant messaging-capable software via Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can assist you to design, implement, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
How Progent's BlackBerry premier Engineers Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned service professionals can in addition assist you to troubleshoot a broad array of issues associated with synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote support for small business networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs low and, by dealing with problems promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the MDS and IM, install access control lists, control Exchange data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Help from a BlackBerry-Certified Specialist
To contact Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.