Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are one of the most successful solutions for achieving anytime-anywhere access to messaging, scheduling, web programs, and other vital business data. As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has become more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and shared databases, small organizations often turn to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small companies an economical alternative for incorporating BlackBerry technology seamlessly into their IT system.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) offers companies a single and secure source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to achieve data consistency for collaborative programs such a schedules, address books, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange email as well as IM-aware software through Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and reduce the expense of maintaining mobile workers.
How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad range of problems associated with synchronization, device detection, email reconciliation, web browsing, mobile connections, IM, desktop application installation, and Desktop Redirector.
As a top innovator in delivering countrywide online help for small company networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs at a minimum and, by resolving issues quickly, improves the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange Server data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about engineering assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.