Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry mobile PDAs from Research in Motion are among today's most successful solutions for maintaining location-independent access to messaging, scheduling, web programs, and other vital business information. As the sophistication of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for organizations of all sizes, successful deployment and support of BlackBerry solutions has become more challenging. To address areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses often resort to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and repair BlackBerry-based solutions affordably and effectively, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, combined with Progent's proven remote support model, provides small companies an affordable alternative for incorporating RIM BlackBerry products seamlessly into their IT system.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to monitor and control BlackBerry devices throughout your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and secure source for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a schedules, address books, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange email plus instant messaging-enabled software via Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to design, install, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent's BlackBerry premier Engineers Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified service professionals can in addition help your company to troubleshoot a broad array of issues associated with synchronization, device recognition, email consistency, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote consulting services for small office networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support costs at a minimum and, by handling issues quickly, improves the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Assistance from a BlackBerry-Certified Expert
To ask Progent about professional expertise for BlackBerry wireless technology, call