Wireless Consulting Expertise
Online and Onsite Consulting for Business Networks
BlackBerry Support
Consulting and Technical Support for Research In Motion BlackBerry Environments
BlackBerry wireless smartphones from Research in Motion are one of the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web programs, and other critical business information. As the sophistication of small company IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses regardless of size, effective integration and support of RIM BlackBerry technology has grown increasingly difficult. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small organizations frequently turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven online support capabilities, provides small companies an economical solution for incorporating BlackBerry technology seamlessly into their information system.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can monitor and administer BlackBerry devices across your company, define security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is appropriately configured to support your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.
BlackBerry BES Server Integration Help
The BlackBerry BES Server gives businesses a centralized and safe source for incorporating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs like calendars, contact lists, to-do lists, notes, and custom business software. Thanks to BlackBerry BES Server integration with Exchange Server, users with BlackBerry smartphones have push-based access to Exchange messages plus IM-enabled software via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-certified consultants can assist you to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry certified Experts Can Help Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can in addition assist your business to resolve a wide range of problems concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connections, Instant Messaging, PC application installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote support for small office networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support expenses low and, by handling problems promptly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, solution design, roll-out strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to create a mobile wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management approach and equipment match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified expert can assist your company to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Expert
To contact Progent about consulting support for BlackBerry mobile wireless solutions, phone
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CRISC Certified Risk and Information Systems Control Consulting Services
CRISC Certified Risk and Information Systems Control Architect Consultant
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and IT budget.
UNIX, Windows Consulting Services
Top Ranked Windows and Solaris Setup and Support
Progent's UNIX family support experts provide small and mid-size companies and software developers help with administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience offers you a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Consultants Internal Network Security Inventory
Internal Security Inventory Technology Professional
Progent has put together two low-cost service bundles intended to allow small businesses to get an independent security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewall to determine possible risks in the security profile you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from a secure machine within your company firewall to uncover your exposure to inside attacks. The two security inventory services are configured and run from a protected external site.
SMS Migration On-site Support
Professional Microsoft SMS
Systems Management Server offers extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software products by making it easier to install system images, control mobile computers, and operate management tools. In addition to alerting you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT tasks that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible processes and standards to manage handheld computers and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security plan that incorporates policies, procedures and IT products to keep your IT network safe.
24x7 Duo Zero Trust Cybersecurity Remote Technical Support
Duo Identity Verification Setup and Support
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
ProSight Email Encryption Consultants
24 Hour ProSight Email Security Gateway Consulting Services
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Onsite Technical Support Double Take Replication Manager
DoubleTake Carbonite Replication Computer Engineer
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small and midsize companies a range of affordable alternatives for backing up and restoring vital applications such as Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business information networks to create an advanced state of availability and disaster recovery capability at a budget-friendly price.
OS X Troubleshooting Consultancy
OS X Online Professional
Progent offers nationwide online technical support and consulting services for companies that operate macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer Mac users a range of services including desktop support, migration to the most recent version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to Apple's iCloud. Remote technical support provides maximum return for your information technology dollar by extending user productivity and shortening the time charged for network analysis and repair. Sophisticated online support utilities and skilled technicians and engineers allow Progent to handle the majority of IT issues without wasting time and money by going to your location. In the vast majority of situations your network problems can be remediated by telephone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security professionals to help with the most challenging network problems.
CentOS Linux Online Support Services
PCLinuxOS Linux Professional
Progent's Linux consulting experts offer small companies and developers help with managing and maintaining Linux computers that operate with Microsoft-powered networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of expertise provides you with an easy one-stop source to help you create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft LCS Server 2007 On-site Technical Support
Consulting Live Communications Server
Microsoft Communications Server delivers IM and presence as part of a scalable, world-class solution featuring advanced protection, transparent compatibility with additional Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and stronger IP security with this simple-to-manage, highly available solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to realize all the benefits of Office Communications Server across your entire organization.
System Center 2012 Virtual Machine Manager Technical Support
Help and Support SCVMM 2012 and Hyper-V
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to move from an earlier version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to enhance and repair your current SCVMM ecosystem so you get the highest possible business value.
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