Consulting Support for RIM BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are one of the most popular products for achieving mobile access to messaging, calendars, web-based programs, and other vital business information. As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for companies regardless of size, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations frequently resort to external support professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery model, gives small companies an economical alternative for incorporating BlackBerry products productively into their business information system.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and administer BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network architecture is properly designed to support your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and safely.
BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry Enterprise Server (BES) gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure up-to-date information for applications like calendars, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server support for Exchange Server, users carrying BlackBerry handsets have push-based access to Exchange email plus IM-enabled applications via Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-certified consultants can show you how to plan, configure, and support BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Help Maintain and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone users, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to define and install sensible security configurations.
Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
To contact Progent about consulting support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.