Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other critical business information. As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of all sizes, successful deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology specialist and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient remote support capabilities, provides small businesses an affordable solution for incorporating RIM BlackBerry products seamlessly into their business information network.
Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and administer BlackBerry devices across your business, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and thoroughly.
BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server offers companies a centralized and safe mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Microsoft Exchange, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications such a schedules, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server support for Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as instant messaging-aware applications via Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-premier consultants can show you how to design, implement, and support BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
How Progent's BlackBerry premier Engineers Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has earned accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also help you to troubleshoot a wide array of problems associated with synchronization, device detection, messaging consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and Desktop Redirector.
As a leader in providing countrywide online help for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support expenses at a minimum and, by solving issues promptly, optimizes the output of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and delete BlackBerry device clients on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, install the MDS and IM, install push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.