Consulting Support Services for Research In Motion BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are one of the most popular solutions for achieving mobile access to email, scheduling, web-based applications, and other critical business data. As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective integration and support of BlackBerry technology has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry technology seamlessly into their IT network.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can monitor and administer BlackBerry devices across your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your IT network architecture is properly designed to support your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.
BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry BES Server gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a calendars, address books, to-do lists, notes, and custom business software. Due to BlackBerry BES Server support for Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email plus instant messaging-aware applications via Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can show you how to design, deploy, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
How Progent's BlackBerry premier Experts Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of problems concerning synchronization, handset detection, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering nationwide online consulting services for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support costs low and, by handling issues promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and IM, implement access control lists, control Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Call or Email Progent for Support from a BlackBerry-Certified Professional
To contact Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.