Consulting and Technical Support Services for Research In Motion BlackBerry Technology
BlackBerry mobile PDAs from Research in Motion are among todayís most popular solutions for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other critical business data. As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has become more challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses often turn to external consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, combined with Progent's proven online support model, provides small businesses an affordable alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you monitor and administer BlackBerry smartphones throughout your company, define security policies that are right for your business, customize mobile applications, and ensure that your network architecture is appropriately designed to support your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and safely.
BlackBerry BES Server Integration Support
The BlackBerry Enterprise Server gives companies a centralized and safe source for integrating BlackBerry wireless devices into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a calendars, contact lists, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Exchange, mobile workers carrying BlackBerry smartphones have effortless access to Exchange email as well as instant messaging-aware applications via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can help you plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of supporting mobile workers.
How Progent's BlackBerry premier Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can also assist you to troubleshoot a wide array of problems associated with synchronization, device detection, messaging consistency, web access, mobile connectivity, IM, workstation software configuration, and Desktop Redirector.
As a leader in delivering nationwide online technical assistance for small business IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses low and, by resolving problems promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Help from a BlackBerry-Certified Expert
In order to contact Progent about technical assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.