Progent's Computer Consulting and Support Services
IT Outsourcing and Co-sourcing White Paper
IT Outsourcing and Co-sourcing Advantages — Section 1 of 9
Progent has produced a white paper that summarizes the benefits businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. You can view this document online or download and print a PDF file.
To view the white paper online, select a section:- Section 1: Executive Summary
- Section 2: Outsourcing and Co-sourcing for Everyone
- Section 3: Progent's Service Delivery Model
- Section 4: Practice Areas for Progent's Outsourcing and Co-sourcing Services
- Section 5: Remote Support Expertise
- Section 6: Server and Desktop Virtualization
- Section 7: Part-time CIO Services and Project Management
- Section 8: Access to Certified Experts
- Section 9: About Progent's Founder
How Businesses Can Benefit from Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)
White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 1 of 9
Executive Summary
Utilizing outside IT services makes sense for businesses of any size. However, finding the ideal balance between full dependence on an external service firm (Outsourcing) and sharing responsibilities between internal and external resources (Co-sourcing) can be tricky. The answer is influenced by a variety of considerations including the health of the general economy, company budget and cash-flow issues, the time-criticality of an IT project, availability of skilled help, business opportunities, technical risks, and corporate culture.
Traditionally, enterprises and small businesses have adopted different outsourcing models. Enterprises would often work with big IT outsourcing firms who would negotiate iron-clad, fixed-term contracts for specified services while charging dearly for unanticipated support . Small businesses typically relied on local freelance consultants who put out fires when and if they could while offering little strategic direction or depth of expertise.
Decades of experience providing IT outsourcing services to both small and large companies have led Progent to develop a range of practice areas and an online service-delivery model that combine to offer the agility and affordability required by small businesses with the consistency and best-of-breed expertise demanded by enterprises. Progent's unique blend of IT outsourcing and co-sourcing services is the heart of Progent's value proposition.
Progent has assembled a nationwide team of engineers with advanced skills for integrating technologies from Microsoft, Cisco, Apple, VMware, Oracle, and other major vendors. Progent's network security engineers have earned certifications from the world's top standards organizations. This breadth and depth of subject-matter expertise allows Progent to offer smaller clients a one-stop solution for all facets of IT support while offering larger clients the on-demand services of technical specialists to fill expertise gaps or senior managers to keep strategic projects on schedule and on budget.
Progent's proven Help Desk model provides an ultra-efficient structure for delivering IT services that range from emergency network troubleshooting and desktop configuration to part-time CIO-level consulting for strategic IT planning or project management. Progent's online Help Desk model includes an easy engagement process plus fine-grain billing with no startup fees or termination penalties. The Help Desk paradigm ensures fast response and consistent follow-through, facilitates problem escalation, simplifies status tracking, and produces thorough and actionable service documentation. Progent leverages extensive remote support experience and an advanced virtual infrastructure to drive down costs and expedite solutions, allowing Progent to offer enterprise-class IT services that scale to fit any budget.
An index of content::
SQL Server 2017 SSRS Setup and Support
Microsoft SQL Server 2017 Computer Consulting
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or onsite support ranging from on-demand design review or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.
Cybersecurity Consultancy Watchguard
Urgent Security Consultancy McAfee
Progent provides organizations of any size expert consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you design a detailed security plan and choose appropriate technologies from multiple suppliers to support your security goals while staying within your budget limits.
CCNP Expert Certified Catalyst 9115 Access Point Troubleshooting
Onsite Technical Support Cisco Catalyst WiFi Management
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Immediate Windows Server 2012 R2 Hyper-V Virtual Switch Technology Consulting
Windows Server 2012 R2 IT Consultant
Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for local, multi-site, cloud-based, and hybrid environments, train your IT management, team, create a corporate-wide security plan, streamline network administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration
Catalyst 9117 Access Point Technical Consultant
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide economical remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Microsoft Azure enterprise hybrid cloud solutions Consult
Contract Programming Firm Microsoft Azure Virtual Machines
Progent's consultants can assist you with any aspect of Microsoft Azure migration including requirements definition, readiness evaluation, solution architecture, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist you to set up and debug firewall appliances and VPN tunnels so that your users can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure services.
Altaro 365 Total Backup Integration Services
Hornetsecurity 365 Total Backup Remote Support Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Exchange 2013 Migration Network Consulting
Consulting Services Exchange 2013 VoIP
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible advantages of upgrading to Exchange 2013, design an efficient validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and management for Exchange 2013.
Virtual Server Private Cloud Hosting Engineers
Specialist Private Clouds for Small Businesses
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of availability and scalability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization architectures that allow small and midsize businesses with multi- platform environments to save significantly on the costs of capital equipment, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
On-site Technical Support SQL Server 2019 Cybersecurity
Microsoft Certified Partner SQL Server 2019 SSRS Onsite Technical Support
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite access to experts in system planning and deployment, software programming, database administration, and cybersecurity.
24-Hour Certified Microsoft Partner Technology Providers
Certified Microsoft Partner Tech Consultant
Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company better solutions for your IT system.
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