Progent has produced a white paper that summarizes the benefits businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. You can view this document online or download and print a PDF file.

To view the white paper online, select a section:

To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit from Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)

White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 1 of 9

Executive Summary
Utilizing outside IT services makes sense for businesses of any size. However, finding the ideal balance between full dependence on an external service firm (Outsourcing) and sharing responsibilities between internal and external resources (Co-sourcing) can be tricky. The answer is influenced by a variety of considerations including the health of the general economy, company budget and cash-flow issues, the time-criticality of an IT project, availability of skilled help, business opportunities, technical risks, and corporate culture.

Traditionally, enterprises and small businesses have adopted different outsourcing models. Enterprises would often work with big IT outsourcing firms who would negotiate iron-clad, fixed-term contracts for specified services while charging dearly for unanticipated support . Small businesses typically relied on local freelance consultants who put out fires when and if they could while offering little strategic direction or depth of expertise.

Decades of experience providing IT outsourcing services to both small and large companies have led Progent to develop a range of practice areas and an online service-delivery model that combine to offer the agility and affordability required by small businesses with the consistency and best-of-breed expertise demanded by enterprises. Progent's unique blend of IT outsourcing and co-sourcing services is the heart of Progent's value proposition.

Progent has assembled a nationwide team of engineers with advanced skills for integrating technologies from Microsoft, Cisco, Apple, VMware, Oracle, and other major vendors. Progent's network security engineers have earned certifications from the world's top standards organizations. This breadth and depth of subject-matter expertise allows Progent to offer smaller clients a one-stop solution for all facets of IT support while offering larger clients the on-demand services of technical specialists to fill expertise gaps or senior managers to keep strategic projects on schedule and on budget.

Progent's proven Help Desk model provides an ultra-efficient structure for delivering IT services that range from emergency network troubleshooting and desktop configuration to part-time CIO-level consulting for strategic IT planning or project management. Progent's online Help Desk model includes an easy engagement process plus fine-grain billing with no startup fees or termination penalties. The Help Desk paradigm ensures fast response and consistent follow-through, facilitates problem escalation, simplifies status tracking, and produces thorough and actionable service documentation. Progent leverages extensive remote support experience and an advanced virtual infrastructure to drive down costs and expedite solutions, allowing Progent to offer enterprise-class IT services that scale to fit any budget.

End of Section 1
If you are interested in using Progent's outsourcing, consulting or support services, call 800-993-9400 or visit Contact Progent.

An index of content::

  • 24x7 Long Beach Crypto-Ransomware Recovery Long Beach Long Beach Spora Crypto-Ransomware System-Restoration Long Beach, CA

  • Private Cloud Solutions Engineer
    Consultants ProSight VM Hosting

    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of availability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are based on mature virtualization platforms that allow small businesses with multi- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.

  • 64-bit Processing Consulting Services 64-bit Processing Specialists
  • 9800 Series wireless controller Information Technology Consulting Cisco Certified Professional Wave 2 Wi-Fi controller

  • Technology Professional Windows 8
    Windows 8.1 Upgrade Consultant Services

    Microsoft Windows 8.1 is designed to power computers from smartphones and tablets to power-user desktops. A wealth of innovative capabilities, including its touchscreen support and signature tile GUI, provide a broad range of benefits for companies who understand how to exploit them. Progent's Windows consultants can assist get your organization up the learning curve with Windows 8.1 and show you how to gain significant competitive value from the product's many technical enhancements.

  • White Papers IT Outsourcing Best Practices
  • Anchorage Short Term IT Staffing Support Anchorage, USA Anchorage Alaska IT Staff Temps for Network Support Teams
  • At Home Workers Schaumburg Consulting - Help Desk Outsourcing Expertise Schaumburg-Bensenville Schaumburg-Des Plaines, Illinois Schaumburg Remote Workers Call Desk Solutions Consultants
  • Award Winning Dynamics NAV ERP Integration Companies Support and Setup Dynamics 365 NAV

  • Top MongoLock ransomware hot line Consultancy
    Maze ransomware hot line Consulting

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800

  • Broomfield-Westminster At Home Workforce Broomfield Consultants - Integration Consulting Broomfield-Louisville, Colorado Broomfield Telecommuters Integration Solutions Guidance

  • Microsoft Certified Microsoft Azure firewall configuration Programming
    Microsoft Certified Expert Azure and iPhone integration Consulting

    Progent can assist you with every aspect of Azure cloud integration such as requirements definition, prerequisites assessment, system design, pre-production testing, deployment, centralized management, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help you to set up and troubleshoot firewalls and VPN connections so that your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to run in the cloud including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure resources.

  • Cisco Certified Experts Bridgeport, New Haven, Hartford, CT Implementation Consulting Companies Connecticut Integration Services
  • Cisco Security Computer Consultants Online Troubleshooting PIX
  • Consultants SharePoint Server 2010 Rancho Cordova, California Microsoft SharePoint 2010 IT Consultants Rancho Cordova-Folsom, U.S.A.

  • Private Cloud Integration Consultancy
    Private Cloud Solutions Consult

    Progent's ProSight Virtual hosting services offer small companies a variety of benefits including lower capital expenditures, reductions in operational expense, improved management focus, enterprise-class security, enhanced availability, and regulatory compliance.

  • Consulting Services SMS Server Upgrade Computer Consultants SMS Upgrade

  • SQL Server 2014 and Hyper-V IT Consultant
    Best SQL Server 2014 Reporting Services On-site Technical Support

    Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include system design, deployment, management, troubleshooting, and application development services to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.

  • White Paper IT Outsourcing Model
  • Delaware Online Support Services Sun Solaris Sun Solaris Configuration Delaware
  • Des Moines Remote Workforce Help Desk Outsourcing Consulting and Support Services At Home Workers Consulting and Support Services near Des Moines - Help Desk Call Center Augmentation Consulting Experts
  • Edmonton Maze Ransomware Repair Award Winning Edmonton Ryuk Crypto-Ransomware System-Rebuild Services Edmonton
  • Flexential Data Center Technology Professional Specialist Flexential Data Center
  • 24x7 IT Outsourcing Example Whitepapers
  • Fort Collins Telecommuters Help Desk Outsourcing Assistance Fort Collins, CO At Home Workers Consulting Experts near me in Fort Collins - Help Desk Call Center Solutions Consulting Fort Collins Loveland
  • Fremont Network Consulting Organization Systems Support Fremont
  • Hartford Remote Workforce Infrastructure Consulting Services Hartford Manchester Southington New Britain Telecommuters Hartford Assistance - Infrastructure Consulting and Support Services Hartford County Connecticut, US
  • Huntington Beach, CA Remote Workers Consultants near me in Huntington Beach - Conferencing Technology Assistance Teleworkers Huntington Beach Consultants - Voice/Video Conferencing Systems Expertise Orange County California
  • Huntington Beach-Fountain Valley Server Recovery Huntington Beach IT Outsourcing
  • IT Outsourcing Advantages Article IT Outsourcing Advantages Article

  • Consult Progent Press Relations
    Progent Media Relations Engineer

    Progent in the News is hosted by cybersecurity expert Darrin Johnson.

  • Immediate Fort Lauderdale CryptoLocker Removal Fort Lauderdale Florida, US Fort Lauderdale Florida Fort Lauderdale Emergency Crypto-Ransomware Cleanup Consultants
  • Immediate Oakland Offsite Workforce Integration Consultants Oakland, CA Oakland Work from Home Employees Setup Consulting and Support Services San Leandro
  • Immediate Reston CryptoLocker Cleanup Consulting Reston-Dulles, VA Reston-Ashburn, VA Reston Urgent Crypto-Ransomware Remediation
  • Indianapolis Indianapolis WannaCry Ransomware Forensics Investigation Indianapolis Spora Ransomware Forensics Indianapolis, IN
  • Jersey City 24 Hour Jersey City 24-7 Crypto-Ransomware Remediation Jersey City Crypto Repair Support Services Jersey City New Jersey
  • Knoxville Farragut Oak Ridge Suse Linux, Sun Solaris, UNIX Integration Support Fedora Linux, Sun Solaris, UNIX Online Technical Support Knoxville
  • Lawrence Teleworkers Cloud Integration Solutions Consulting Lawrence, MA-Nashua, NH Work at Home Employees Lawrence Consulting - Cloud Solutions Consultants Lawrence-Essex County, Massachusetts
  • Miami Beach, FL, USA 24/7 Ryuk Remote Ransomware Operational Recovery Services Miami Beach Miami Beach Miami Beach Maze Crypto-Ransomware Recovery
  • Microsoft Exchange Server 2013 On-Call Services Montgomery Mobile Microsoft Exchange Server 2007 Network Support Service Montgomery Alabama
  • Microsoft MCP Engineer Contract Jobs Microsoft MCITP Consultant Part Time Jobs
  • White Papers Small Business IT Outsourcing
  • Microsoft Remote Engineer Subcontractor Jobs Jersey City Secaucus Computer Remote Consultant Full-Time Job Jersey City Newport Centre

  • Microsoft Certified Partner High Availability Networks Support and Setup
    Help and Support Fault Tolerant Internet Connection

    Progent's high availability system experts provide reliability support, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, 24x7 data center support, and other fault-tolerant operations support to help your company design a non-stop network for line-of-business applications. Progent possesses the experience to design economical, 24x7 networks by deploying the expanding library of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a completely redundant Internet interface and intelligent network load balancing.

  • Microsoft SQL Server 2017 Small Business Computer Consulting Firms Perth Urgent Networking Consultants Microsoft SQL 2008 Perth

  • Top Technical Consultant Microsoft Dynamics GP ERP
    Dynamics GP Engineer

    Progent can show you how to plan and execute an efficient migration to Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce business interruption by creating and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce programs that integrate seamlessly with Dynamics GP/Great Plains.

  • Montreal At Home Workforce Security Solutions Guidance Montreal Teleworkers Cybersecurity Systems Expertise Montreal
  • Naples, FL Naples Work from Home Employees Connectivity Consulting Services Naples Remote Workforce Solutions Consulting
  • Offsite Workforce Brasília Consulting - Voice/Video Conferencing Systems Guidance Brasília, Distrito Federal Brasília At Home Workforce Video Conferencing Solutions Expertise Brasilia
  • Offsite Workforce Consultants near me in Chatsworth - Data Protection Solutions Consulting Experts Chatsworth-Canoga Park, California Remote Workforce Consulting and Support Services nearby Chatsworth - Backup/Restore Solutions Expertise Chatsworth-Calabasas, CA
  • Open Now Porto Alegre Crypto-Ransomware Spora Preparedness Review Porto Alegre Crypto-Ransomware Sodinokibi Readiness Review Porto Alegre, RS
  • ProSight Duo MFA Support and Help Multi-factor Authentication Consulting Services
  • ProSight Remote Network Infrastructure Management Technical Consultant Network Troubleshooting Technical Consultant
  • Remote Workers Augusta-Richmond County Consultants - Setup Expertise Augusta Georgia Augusta Georgia, United States Telecommuters Augusta-Richmond County Consultants - Infrastructure Consultants
  • Remote Workers Walnut Creek Consulting - Endpoint Security Solutions Assistance Walnut Creek, CA Walnut Creek Work at Home Employees Cybersecurity Systems Consulting Danville, CA
  • Remote Workforce Ottawa Consulting Experts - Backup/Recovery Systems Consulting Teleworkers Expertise near Ottawa - Backup Systems Consulting Services Ottawa, ON
  • Ryuk Ransomware Hot Line Downers Grove Open Now Avaddon Ransomware Hot Line Downers Grove, IL, United States
  • SF Bay Area, United States Cisco Integration Company Cisco Support Firms San Francisco

  • 24 Hour ransomware cleanup and restore Professional
    24/7/365 Nephilim ransomware hot line Engineer

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800

  • SQL Server 2019 Computer Installation Jalisco, Mexico Computer Consultancy Company Microsoft SQL 2008 Guadalajara Jalisco
  • Saddle Brook-Carlstadt, New Jersey Saddle Brook NotPetya Ransomware Remediation Saddle Brook NotPetya Ransomware Removal Saddle Brook-Clifton

  • Microsoft Certified IT Consultants
    Microsoft Certified Computer Tech

    Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business more complete solutions for your IT system.

  • San Juan Crypto-Ransomware Incident Reporting San Juan, Puerto Rico San Juan Sodinokibi Crypto-Ransomware Forensics San Juan
  • Scotts Valley Small Business IT Consulting Company Top Quality Santa Cruz County Information Technology Consulting Companies
  • Biggest White Paper IT Outsourcing Model
  • Seattle Phobos Ransomware Settlement Negotiation Expertise Seattle Puget Sound, USA Seattle Crypto-Ransomware Settlement Negotiation Consultants King County Washington
  • IT Outsourcing Advantages Article
  • Service Provider Uberlândia Computer Network Consultant Uberlândia-Tupaciguara
  • SharePoint 2013 IT Consulting Plano - Addison, USA Plano, TX SharePoint Server 2019 Integration Services
  • Small Business Technology Consulting Services Small Business Professional
  • Specialists for Pittsburgh Computer Support Providers Pittsburgh Pennsylvania Consulting Experts for Pittsburgh Computer Support Firms Pittsburgh, PA
  • Stanislaus County On-site Support Newman Support Specialist
  • Technical Support Companies South Carolina - Columbia, SC, Charleston, SC, Rock Hill, SC, Greenville, SC IT Outsourcing Firms Columbia, SC
  • IT Outsourcing Example Whitepaper
  • Teleworkers Salem Consultants - Infrastructure Expertise Salem Keizer Woodburn Work from Home Employees Consulting and Support Services - Salem - Integration Consulting and Support Services Salem Oregon
  • Urgent Managed IT Services Consultants Support Outsourcing Network Infrastructure Monitoring Specialist
  • Washington Ryuk Ransomware Detection and Remediation Washington District of Columbia, USA Top Quality Washington Immediate CryptoLocker Repair District of Columbia
  • Windows Server 2012 R2 Design Consultant Windows Server 2016 Technology Consulting
  • Work from Home Employees Consulting near Edmonton - Data Protection Technology Consulting and Support Services Edmonton, Alberta Edmonton, AB Remote Workforce Edmonton Consulting Services - Backup Solutions Consulting

  • © 2002-2024 Progent Corporation. All rights reserved.