Progent has produced a white paper that summarizes the benefits businesses of any size can derive from outsourcing or co-sourcing IT services from Progent. You can view this document online or download and print a PDF file.

To view the white paper online, select a section:

To download a PDF file of the complete IT Outsourcing White Paper, click:
How Businesses Can Benefit from Outsourcing and Co-sourcing IT Services from Progent (PDF - 135 KB)


White Paper:
How Businesses Can Benefit by Outsourcing and Co-sourcing IT Services from Progent
Section 1 of 9

Executive Summary
Utilizing outside IT services makes sense for businesses of any size. However, finding the ideal balance between full dependence on an external service firm (Outsourcing) and sharing responsibilities between internal and external resources (Co-sourcing) can be tricky. The answer is influenced by a variety of considerations including the health of the general economy, company budget and cash-flow issues, the time-criticality of an IT project, availability of skilled help, business opportunities, technical risks, and corporate culture.

Traditionally, enterprises and small businesses have adopted different outsourcing models. Enterprises would often work with big IT outsourcing firms who would negotiate iron-clad, fixed-term contracts for specified services while charging dearly for unanticipated support . Small businesses typically relied on local freelance consultants who put out fires when and if they could while offering little strategic direction or depth of expertise.

Decades of experience providing IT outsourcing services to both small and large companies have led Progent to develop a range of practice areas and an online service-delivery model that combine to offer the agility and affordability required by small businesses with the consistency and best-of-breed expertise demanded by enterprises. Progent's unique blend of IT outsourcing and co-sourcing services is the heart of Progent's value proposition.

Progent has assembled a nationwide team of engineers with advanced skills for integrating technologies from Microsoft, Cisco, Apple, VMware, Oracle, and other major vendors. Progent's network security engineers have earned certifications from the world's top standards organizations. This breadth and depth of subject-matter expertise allows Progent to offer smaller clients a one-stop solution for all facets of IT support while offering larger clients the on-demand services of technical specialists to fill expertise gaps or senior managers to keep strategic projects on schedule and on budget.

Progent's proven Help Desk model provides an ultra-efficient structure for delivering IT services that range from emergency network troubleshooting and desktop configuration to part-time CIO-level consulting for strategic IT planning or project management. Progent's online Help Desk model includes an easy engagement process plus fine-grain billing with no startup fees or termination penalties. The Help Desk paradigm ensures fast response and consistent follow-through, facilitates problem escalation, simplifies status tracking, and produces thorough and actionable service documentation. Progent leverages extensive remote support experience and an advanced virtual infrastructure to drive down costs and expedite solutions, allowing Progent to offer enterprise-class IT services that scale to fit any budget.

End of Section 1
If you are interested in using Progent's outsourcing, consulting or support services, call 800-993-9400 or visit Contact Progent.



An index of content::



Flex Series Wireless Controller Technical Support
Wave 2 wireless controller Network Consulting

Progent's certified Wi-Fi consultants can assist your organization to assess the benefits of using Catalyst wireless controllers to manage wireless networks of any size. Progent can help you to support and troubleshoot your current wireless environment or help you design and carry out a smooth migration from legacy Wi-Fi controllers to modern solutions.

24 Hour Cisco Networking Help Connecticut Cisco Software Recovery in Hartford, Bridgeport, Connecticut

Upgrade Consultant Exchange 2003 Server
Microsoft Exchange Upgrade Consultants

Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.

24 Hour Cisco Online Technical Support Small Business Network Consulting Firms Cisco
24 Hour Windows Network Consulting Firms in Washington DC Windows Computer Network Consulting company in Ronald Reagan Washington Airport DCA
24/7 MS Windows Small Business Server Integration Support Microsoft Small Business Server 2008 Specialists
24/7 Microsoft SharePoint 2010 Online Consulting in Palm Beach County SharePoint Server 2007 Remote Consulting West Palm Beach Florida
24x7 Professional Microsoft Windows Small Business Server 2008 Specialists Microsoft Small Business Server 2008
3504 wireless controller Support and Setup 5500 Wireless Controller Support
Alpharetta, GA CISSP Security Auditor CISSP Security Audit Services Alpharetta-Roswell, GA

Help and Support iPhone and Outlook integration
iPhone and SharePoint integration On-site Support

Progent can provide affordable online assistance to help you to plan, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or support a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and onsite training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT system.

Antispam Information Technology Consulting Antispam Support and Setup

After Hours CISA Certified Security Expert Fault-tolerant Data Center Outsourcing
Cisco Certified Fault-tolerant Data Center Specialists

Progent's Data Center professionals can show you how to identify high availability data centers that match the particular needs of your business. Fault tolerant off-site data centers are especially attractive to small businesses because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to build an on-site data center with even a minimum degree of fault tolerance is financially prohibitive for typical small organizations. Progent can show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.

Application Virtualization Consultant Services Virtual Windows Application Delivery Specialist
Atlanta, GA Exchange Server 2010 Troubleshooters Exchange 2019 Small Business Network Support Atlanta, GA

ISA 2004 Standard Edition Server IT Consultant
ISA 2004 Standard Edition Server Consultants

Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your network security needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.

Automatic Fail-over Technology Consulting Fault Tolerant Internet Connection Online Troubleshooting
Azure and SQL Server integration Consultants Azure Disaster Recovery Consult
Barracuda Backup Offsite Onsite Technical Support 24x7 Barracuda Backup and VMware Online Support
Best Mandrake Linux, Sun Solaris, UNIX Technical Support Caddo Parish Louisiana Redhat Linux, Solaris, UNIX Online Help Shreveport
Biggest Windows Server 2000 Migration Microsoft Windows 2000 Consultants
Birmingham Security Consulting Birmingham Network Management

Professionals CISSP Certified Cybersecurity Auditor
CISSP Certified Cybersecurity Manager Professionals

Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can help create efficient cybersecurity systems that guard a small office from modern malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile users sharing IT resources distributed over a mix of physical datacenters and public and private clouds.

BlackBerry BES Service Providers Install RIM BlackBerry Jefferson County Kentucky
BlackBerry Email Small Business Computer Consulting Company 24 Hour Professionals BlackBerry in Port of Baton Rouge

Specialists IT Outsourcing Services
IT Support Outsourcing Specialist

Progent is structured to deliver in-depth remote support for all technologies associated with small business information networks and offers a variety of strategic, as-needed support services including a part-time Chief Information Officer to offer advanced planning and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for major initiatives like site moves orOS upgrades, connectivity consultants for designing high-performance and robust infrastructure, security specialists to ensure data protection and compliance, disaster recovery specialists to create business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical applications.

BlackBerry Redirector Technology Consulting Southlake-Flower Mound Network Architect RIM BlackBerry
BlackBerry Synchronization Network Specialist Columbus, Franklin County BlackBerry Wireless System Repair in Columbus, OH
BlackBerry Synchronization Small Office IT Outsourcing in Cupertino, CA Network Support Consultants BlackBerry Professional Software in Cupertino, CA
BlackBerry Wireless Computer Network Consultant Appleton-Green Bay, WI BlackBerry Problem Resolution Appleton
Boise Idaho Microsoft SQL 2014 Help Microsoft SQL Server Network Recovery in Ada County Idaho
Branch Offices Network Consulting Remote Office Integration Services
CCNP Certified Catalyst 4500 Switch Remote Troubleshooting Catalyst Switch VLAN Consultant Services

SQL Server Integration
SQL Integration

Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge enterprise-class programs that can provide your business a critical competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.

CISM Security Security North Bay Technician North Bay Professional Services
CISSP Security Tech Services Minneapolis, MN Firewall Security Contractors Minnesota
Charlotte Ubuntu Linux, Solaris, UNIX IT Services Redhat Linux, Solaris, UNIX Consulting in Mecklenburg County North Carolina
Check Point 6000 Firewalls Security Group Check Point Series 80 Network Consulting

Specialist Online HelpDesk Call Center
Online HelpDesk Call Center Specialist

The Help Desk support delivery structure adopted by Progent offers small and midsize companies an effective alternative to dependence on freelance consultants by offering broad expertise accessible to numerous support groups, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for handling even the most intractable issues, service consistency and dependability, quick follow-up overseen by seasoned support managers, a variety of easy-to-use techniques for requesting support jobs, plus excellent process transparency made possible by ticket tracking and available through a web-based portal.

Cheyenne, WY, Casper, WY, Gillette, WY, Laramie, WY SharePoint Computer Consulting Group Immediate Migrations SharePoint in Cheyenne, WY
Cisco 520 Router Consult Cisco SBCS Technology Professional

Les Kent Founder and President of Progent Corporation, San Jose CA
President of Allin Corporation, Pittsburgh, PA Les Kent

Les Kent has a 35-year history of successful technology integration, executive management, sales, and operations. He has demonstrated a talent for developing sophisticated IT solutions while working as a network designer, programmer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global corporations.

Cisco DistributedDirector Online Consulting Cisco Content Services Switch - Cisco CSS Consultant
Cisco Engineer in Lynnwood-Edmonds, Washington Cisco Outsourcing in Lynnwood-Everett

Consulting Services Skype for Business video conferencing
Microsoft Certified Expert Skype for Business Front End Pool Pairing Consultant Services

Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide online and onsite support to assist your company to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.

Cisco Implementation Consulting Companies in Anchorage, AK 24x7 Repairing Cisco
Cisco Network Administration in Ohio Cisco IT Consulting Group
Cisco Technical Support Firm Cisco Network Consultation
Cisco and Microsoft New Mexico Online Support Services New Mexico Computer Network Support Firms
Collaboration Onsite Technical Support CME Specialists
Computer Network Consulting Cisco Long Island City-Murray Hill Top Cisco Network Consulting Firms in Long Island City, Queens
Computer Security Consulting Open Positions MCSE MCSA MCDBA MCIPT MCA Engineer Openings
Configuration Services Indiana Indiana Computer Consultant
Consult Internet Access After Hours Internet Access Engineer
Consultant Services Microsoft Windows 2000 Technology Consulting Services Microsoft Windows 2000
Consultant Services ProSight Private Cloud Services Consulting Services ProSight Private Cloud Hosting Services
Consultants BES Express BlackBerry BES Express Engineer
Consulting Cisco NSS3000 Network Storage Systems Specialists Cisco NSS3000 Network Storage Systems
Consulting Hourly Rate On-site and Remote Support Consultant Rates Network Assessments
Contractor Microsoft MCA Support in Tulsa Green Country Freelancing Jobs Microsoft Engineer in Tulsa County Oklahoma
Cotati Network Solutions North Bay Tech Support Outsource

Office 365 AD Connect IT Consultant
Office 365 IDFix Setup and Support

Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.

Debian Linux, Solaris, UNIX Network Consulting in Durham County North Carolina Durham Technology Consulting Ubuntu Linux, Solaris, UNIX

Microsoft Azure migration Development Companies
Microsoft Azure AD configuration Development Firms

Progent can assist companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common errors small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android handhelds.

Desktop Help Desk Services Support Services Technology Consulting Support Desk Management Services
Emergency Windows 7 Migration Technical Support Microsoft Windows 7 Support Services

Immediate Windows Active Directory Technology Consulting Services
24-Hour Windows 2008 Active Directory Consultant Services

Microsoft Windows Enterprise Directory requires significant practical experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are experienced in planning, integrating, and troubleshooting complex Enterprise AD installations. Progentís areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta software configuration objects in production AD systems, and repair of unsuccessful installations of AD and AD-integrated applications.

Exchange 2010 Server Server Migration Specialists in Portland Oregon Microsoft Exchange 2016 Computer Support Consultants Portland
Exchange 2013 Project Planning Professionals Exchange 2013 Backup and Restore Computer Engineer
Exchange Networking Consultants Mississippi Computer Specialists Exchange in Jackson, Gulfport, Biloxi, MS

Amazon Marketplace Web Service development Engineer
Amazon MWS development Development

Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

Exchange Server 2003 Support and Integration Exchange 2003 Server Upgrade Consultant Services
Exchange Server 2013 Engineer Exchange 2019 Information Technology Consulting Company

Windows Server 2008 DirectAccess Integration
Windows Server 2008 Active Directory Support and Integration

Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate output of local, branch office, and mobile workers. Progent's network professionals can provide affordable remote consulting, technical support, and education services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.

Fargo North Dakota Exchange Service Provider Exchange Consultancies Fargo, Cass County, North Dakota
Firewall Configure Firewall in Honolulu Hawaii Technology Consulting Services CISSP Hawaii

Microsoft Exchange 2003 Consulting Services
Microsoft Exchange 2000 Contractor

Progent's Microsoft-certified consultants have more than a decade of experience delivering email support for companies ranging from small businesses to global corporations. Progent provides affordable support for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email environments, and facilitate off-site and wireless email access. Progentís Microsoft Exchange support services can help you in designing and carrying out a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent offers support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard security services.

Firewall Security Auditing VPN Security Firewall Audit

Professionals PCLinuxOS Linux
Fedora Linux Technical Support

If your company is developing Linux-based software in an environment that has Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service information technology outsourcing that frees you to concentrate on your field of high-value know-how while avoiding the constant distraction of managing your company information system. Through the use of automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an economical way for maintaining an information system that provides high dependability, security, and efficiency. Progent's UNIX/Linux developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Help Desk Call Center support.

Firewall Security Consultancy South Plains Lubbock Firewall Security Certification Lubbock, TX
Firewall Security Firm in Yountville, Rutherford Technology Consulting Services Security

Dynamics GP eConnect Consulting Services
Dynamics GP Development Consultants

Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design custom line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you create reports that allow you to track your business more thoroughly, turning uncooked data into useful understanding of your company and customers.

Firewall Technology Consulting Orange County Florida Compliance Auditor Security Orlando Florida
Fortinet Firewalls Online Help Consulting Fortinet 50 Series Firewalls

Anti-Spam Information Technology Consulting
Postini Services

E-Mail Guard is Progent's economical anti-spam and virus defense service that gives small companies enterprise-quality defense against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based spam filtering and antivirus services that stop email attacks before they are able to breech the network firewall. Perimeter Manager also allows administrators track and control their email systems, regardless of server platform, hardware technology, or geographic location.

Freelancing Job Network Remote Engineer Western New York Rochester Microsoft MCDBA Remote Support Jobs Available Rochester New York
Fresno, CA Windows Server 2016 Computer Consultation Windows 2019 Server Support Organization Fresno
Glendale, CA Cisco Tech Outsourcing Cisco Network Architect Glendale, Los Angeles County

Q and A about Telecommuting Cisco Consulting Job Opening
Questions about Computer Consultants Home Based Jobs

To see answers to frequent enquiries about being a consultant at Progent, see Working with Progent Frequently Asked Questions.

Honolulu-Oahu Security Consultant Honolulu, HI Implementation
Hybrid Office 365 Exchange integration Integration Support Office 365 authentication Remote Troubleshooting
ISA 2004 Enterprise Edition Server Online Troubleshooting Online Troubleshooting Microsoft ISA 2004 Server
ISSAP Engineer Full-Time Job Bernalillo County New Mexico MCSE MCSA MCDBA MCIPT MCA Engineer Contractor Job in Albuquerque, Bernalillo County
IT Consultant Remote Data Backup and Recovery Service Immediate Microsoft DPM Offsite Data Backup Service Support Services




Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to match your unique business needs. Progentís Microsoft-certified support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration support for safe, corporate-wide resource sharing plus integration with Customer Relationship Management programs.

IT Consultants Mandrake Linux, Sun Solaris, UNIX Albany-Troy 24-Hour Suse Linux, Sun Solaris, UNIX Online Help
IT Outsourcing IT Consulting Companies Evansville, IN Evansville Indiana Microsoft and Apple Support Firms
Illinois Cisco Consulting Group Cisco Network Support Group Illinois
Immediate BlackBerry Email Computer Network Support Group in Huntington Beach, CA Huntington Beach 24-7 BlackBerry Synchronization Network Design and Consulting
Immediate Newark Technical Support Organization Server Help Fremont

Microsoft Certified Partner Azure and SharePoint integration Consulting Services
After Hours Microsoft Azure Active Directory Designer

Progent can assist businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and resources and make sure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.

Immediate Small Business Networking Salt Lake City 24 Hour Salt Lake City-Ogden Network Repair Service
Integration Core Routers ISR Routers Online Consulting

CentOS Linux Configuration
Mandrake Linux Consultant Services

Progent's Linux consulting experts offer small and mid-size businesses and developers help with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

Integration Services Debian Linux, Sun Solaris, UNIX Kansas City, MO Redhat Linux, Solaris, UNIX Configuration in Kansas City Missouri
Jersey City Network Consulting Companies Jersey City Computer Specialist
Juniper Junos Management Cybersecurity Company Juniper Junos Network and Security Manager Network Security Test
Largest SQL Server System Consultant in Cincinnati SQL Server Service Cincinnati, Hamilton County
Lawrence-Middlesex County Exchange 2010 Server IT Consultant Lawrence, MA Microsoft Exchange 2010 Server Help
Long Beach-Cerritos Network Service Long Beach-Lakewood Onsite Support
Louisville Kentucky Microsoft SQL Server Consulting Louisville Kentucky SQL Server 2014 Assessment
Lync Server 2013 VoIP Specialist Microsoft Lync 2013 Support and Help
MCSE Support Work At Home Job in Cincinnati Ohio Cincinnati Microsoft Remote Support Telecommuter Jobs

Top Ranked CISM Security Security Consulting Chief Information Officer
Consulting Services CIO

Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to enhance business operations so they align better with your corporate objectives. Your business can develop and implement a well conceived IT plan without absorbing the expense of a full-time senior IT executive.

MS Dynamics NAV ERP Specialists MS Dynamics NAV ERP IT Consulting

24-7 Altaro VM Backup and Hyper-V Online Consulting
Altaro VM Backup and Hyper-V Specialist

Altaro VM Backup software provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Server CSV and vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is an Altaro partner and offers a wide array of services to help you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.

Macola Developer Firm Urgent Microsoft Dynamics NAV Design and Installation
Mather Server Recovery Rancho Cordova Server Consulting
Microsoft Consultant Position Newark, CA Fremont Subcontractor Microsoft Consulting
Microsoft Exchange Server 2013 Networking Firms in Saint Paul-Mendota Heights Microsoft Exchange Small Business IT Consulting Company St Paul-Inver Grove Heights
Microsoft Office SharePoint Server 2010 Remote Consulting SharePoint Server Online Troubleshooting

Network Consultants ISA 2000 Server
Microsoft ISA Server Remote Consulting

Progentís Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by external and internal threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can elude traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft consultants can assist you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

Microsoft SQL 2014 Tech Outsourcing in Reno Sparks Award Winning Microsoft SQL 2008 Computer Companies in Reno, NV
Microsoft SQL Server 2016 Computer Consulting Company in Nashville Microsoft SQL Server 2016 Technology Consultancy Firm Nashville, Davidson County

Windows 7 Upgrade Engineer
Windows 7 64-bit Upgrade Outsourcing Firm

Progent's Microsoft certified engineers can help you to test Microsoft Windows 7 to verify application and driver compatibility and to determine its speed and stability operating with your applications. Progent can also help you to assess the likely business advantages of adopting Windows 7. If Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a smooth upgrade to Windows 7 from a your current version of Windows.

Microsoft SQL Server 2016 Network Support Service 24/7 Microsoft SQL Server 2017 Small Business IT Outsourcing Services
Microsoft SQL Server 2017 Software Security Consultant in Milwaukee, WI Microsoft SQL Server 2017 Migration Consulting in Milwaukee
Microsoft Server Consolidation Network Consultants 24 Hour MS Virtual Server Administration Website Consultant
Microsoft SharePoint Server 2007 Consultant Jefferson County Kentucky SharePoint Server 2010 IT Consultant Jefferson County Kentucky

Managed IT Services Specialist
Consultant ProSight Remote Network Management

Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain small internal IT support teams with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include predictable network maintenance expenses, smart automation of routine management processes, continual adoption of the latest technology, smooth transition from older systems to up-to-date solutions, improved alignment of information technology with business goals, access to seasoned IT experts, and freeing up management to focus on business issues rather than ever-changing information technology.

Microsoft and Cisco Network Consulting Experts in Arlington Woodbridge IT Outsourcing Networking Firm in Arlington, County

Emergency Small Business IT Consultant Problem Escalation Through Teamwork
Small Office Network Consulting Best Practices

Progentís staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry background, at the forefront of network support, executing a wide variety of IT tasks for a large mix of clients. Every Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support staff. This means that you get not just expert technical capability, but also a consultant with proven methods for using computer knowledge to solve real-world IT problems quickly.

Microsoft, Cisco and Security Certified Experts Martinez Computer Consultants Concord Small Business IT Outsourcing Companies

Technical Support Services Meraki 802.11ac AP Migration
Meraki MR18 Access Point Consultants

Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and troubleshooting services to help you to design, install, administer, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also help your organization to plan and deploy hybrid networks that combine on-premises and cloud-hosted resources and that provide easy access, enhanced security, streamlined management, and consistent performance for all your wired and wireless devices.

Migration Firm Portland-Washington County Portland Online Support
Migrations El Paso, TX Texas Remote Support Services
Minnesota Small Business Network Consulting Companies 24x7 Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN Support Organizations

Linux Online Help
PCLinuxOS Linux Technology Professional

Progent's Linux consulting services provide small companies and software developers support for administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience offers you an easy one-stop consulting firm to show you how to build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

Missouri Computer Consulting Company Missouri Network Specialist
Nebraska - Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE Consultancy Services Company Solutions Provider Nebraska

Open Now Windows 7 Security IT Consulting
Microsoft Expert Windows 7 Technology Professional

Progent's certified engineers offers remote and on-premises consulting expertise to assist your company to administer, support, and troubleshoot computers powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote access, smartphone and tablet management, Wi-Fi network design, and 24x7 network monitoring and alerts.

Network Engineer Apple Mac Connectivity Support Services iPad and MobileMe
Network Engineer Exchange 2013 In-Place Hold Help and Support Exchange 2013 SharePoint integration
Office 365 and Apple iOS Outsourcing Office 365 Exchange Online and on-premises Exchange Integration Services

SQL Server 2008 Computer Engineer
Technical Support Services Microsoft SQL 2008

Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts and information workers, lessening the difficulty of creating, integrating, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and broad knowledge in designing and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

On-site Technical Support Exchange Server 2007 Microsoft Exchange 2007 Consultant
Online Help Small Business Small Business Upgrade
Online Microsoft Publisher Training Computer Consulting Services Implementation Support Online Photoshop Training
Online Support Services Microsoft DPM Offsite Data Backup Service Offsite DPM Backup Service Professional

Double Take Replication Manager Online Consulting
Online Help DoubleTake Carbonite Software

DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize companies a range of cost-effective alternatives for replicating and recovering business-critical workloads including Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business information systems to achieve a high state of fault tolerance and disaster recovery capability at an affordable price.

Online Technical Support Ubuntu Linux, Sun Solaris, UNIX Arlington Texas Arlington, TX Red Hat Linux, Solaris, UNIX Support and Setup
ProSight Windows Desktop Management Configuration Automated Desktop Management Setup and Support

24x7x365 Sarbanes Oxley Compliance Consultants
Consultants Sarbane Oxley Compliance

For large businesses, Progent can supplement in-house IT groups by providing world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or worldwide businesses with branches, Progent can act as a seamless local extension of enterprise network management. Progentís enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley conformance, project planning, and world-class service for multiple location network environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a site relocation or office move, or a network designer to help with building or using an Internet Data Center or co-location site.

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Progentís IT outsourcing support offerings for small companies include planning Server 2003, .NET, and BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, resolving stubborn IT problems, and producing a company-wide security plan. Progent can help you maximize network reliability and performance with non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers special project help for major migrations and can help with requirements definition, product inventory, BOM development, vendor selection, procurement coordination, and professional documentation. Progentís computer outsourcing service also features education for office productivity programs such as Microsoft Office XP.

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Integration Services Citrix XenDesktop VDI
Citrix Receiver IT Consulting

For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop solution that improves the business value of your information system; integrate XenDesktop software with your servers, end-user devices, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution effectively.

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Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small organizations to minimize system downtime by offering affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity consultants can help your company to develop and validate an efficient business continuity plan that matches your business needs and IT budget. Progentís disaster recovery engineers can help you to design, deploy, and support fault-tolerant technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.

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Microsoft Expert Dynamics GP/Great Plains Support and Setup
Dynamics GP Computer Consultants

Progent can show you how to prepare and implement an efficient migration to Dynamics GP so that you retain your information, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize business disruption by creating and following a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce solutions that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.

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Microsoft Software Update Services Specialist
Consultants Microsoft Software Update Services

Microsoft Windows Server Update Services allows information technology administrators to install and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.

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Dynamics GP/Great Plains Support and Help
Microsoft Expert Dynamics GP Help and Support

Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics solution that integrates information and operations throughout your company, communicates easily with other applications, and brings together employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you set up and maintain a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

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Progent's company culture will allow you to become a more capable consultant by enhancing your technical knowledge and increasing the loyalty of your clients. Progent delivers this commitment by attracting the best consulting talent for you to operate with, offering an advanced network and communications infrastructure, using custom software tools to enable the highest level of support, and by optimizing proven operational models for attracting and keeping customers.

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Help and Support Solaris
UNIX Engineers

Progent's Solaris family consulting services provide small and mid-size businesses and developers assistance with administering and maintaining Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience offers you an easy one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications solution that allows Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped architecture. These enhancements favorably impact key IT areas like manageability, availability, security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.

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24/7 Meraki MR42 Access Point Professionals
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Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support services to assist businesses of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers the same connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.

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UNIX Specialist
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Progent's Solaris platform support experts provide small and mid-size businesses and developers support for managing and maintaining Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of expertise provides you with a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Small to middle size companies can now get all the benefits of System Center Operations Manager and also have quick access to Progentís Microsoft Premier IT support experts. With Progent's economically priced IT support packages, small and midsize businesses can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class availability, security, and performance.

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Migration Consultants Exchange 2003 Server
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Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, simplifies long-term support requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to finish your project quickly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include assistance with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.

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24x7 Cisco Certified Experts Remote Access Specialist
Cisco RADIUS Security IT Consultants

Cisco's network security and remote connection technology for small companies provide a comprehensive range of easy-to-administer security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit best with your company goals.

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Juniper SSG20 Router Security Audit Services
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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Progent provides nationwide online help and troubleshooting services for businesses that operate Apple Mac OS X networks or whose information systems feature a mix of Mac with Microsoft products. Progent's consultants offer Mac users a variety of services including desktop assistance, migration to the latest version of Mac OS X from other earlier versions of macOS and Mac OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or migrating to Apple's iCloud services. Remote IT help provides optimum return for your information technology dollar by protecting user efficiency and limiting the time billed for network repair services. Sophisticated online support utilities and experienced service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA certified security professionals to assist with the toughest system issues.

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Microsoft Windows Server 2008 Active Directory Specialists
Windows Server 2008 R2 Online Help

Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and rollout plans, install Windows Server 2008 with your IT environment and workload, educate your support personnel how to use new administration utilities, and deliver continuing consulting and support via affordable alternatives including Help Desk Call Center service and remote technical assistance.

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Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.

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Microsoft Office Online Help
Top Ranked Microsoft Office XP Upgrading

Progentís computer outsourcing support offerings for small companies include designing 2003 Server, .NET Server, and BackOffice systems, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, fixing chronic integration issues, and creating a company-wide security plan. Progent can show you how to maximize system availability and throughput with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also provides special project help for major upgrades and can assist with needs definition, resource inventory, BOM development, vendor qualification, purchasing coordination, and complete documentation. Progentís IT outsourcing service also features training for office productivity programs such as Microsoft Office XP.

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Microsoft SharePoint Server 2007 Specialists
Microsoft Office SharePoint Server 2007 IT Services

Progentís Microsoft-certified consultants can provide small and midsize companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a common spot for your workers or customers to access, manage, share and interact with useful data, files, and software and to interact with other people. It enables quicker and more intelligent decisions, more effective access across teams and more economical business processes. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and without an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the data theyíve created in a way that makes data easy to find, retrieve and apply.

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24x7x365 Exchange 2000 Upgrade Consulting
Technology Consulting Microsoft Exchange

Progent is one of the most qualified network support firms for integrating e-mail systems based on Exchange 2000. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.

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