Progent's Enterprise Support Services
Project Management Expertise:
Requirements Definition, Piloting, Implementation, Tuning
Progent can provide the services of veteran IT professionals with decades of experience in senior management positions for technology management, application development, business process engineering, and business consulting for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These senior IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are completed on time and within budget.
Services available from Progent's project management experts for application development, business system deployment, or other major initiatives include:
- Requirements Definition:
Define how a project will deliver value, establish its structure, develop pilot plans and testing strategies, and address deployment implications, operations management, and acceptance criteria. - Design and Architecture Proposals:
Create functional specifications, master project plan, and risk management plan. Analyze documentation and training requirements and finalize work plans, cost estimates, and schedules. - Pilots:
Set up pilot systems to reduce engineering risk and business disruption by thoroughly testing new infrastructure prior to deployment. Set up proof-of-concept tests for enterprise deployments of key technologies. - Design Tuning:
Optimize IT infrastructure based on pilot testing and client feedback. Test functionality, performance, and stability under realistic workloads and environments. - Implementation:
Deploy core technology and site components, stabilize the deployment, transition the project to operations and support, and obtain final customer approval. Conduct project review and customer satisfaction survey.
Progent can also provide the services of senior management consultants to provide assistance with business continuity planning. This practice area requires in-depth experience with complex business processes and logistics as well as with information technology. In addition to dealing with technologies associated with the corporate information network, comprehensive disaster recovery/business continuity planning can involve issues such as emergency notification systems, temporary office space and alternative transportation, and regulatory reporting.
Progent offers advanced consulting for business continuity planning, testing, and training to help you prepare for potential disasters, minimize downtime for your most critical IT operations, avoid data loss, and comply with examiners' letters and agency requirements. Progent's business continuity experts can work closely with your management and IT support staff to:
- Perform risk and business impact analysis and identify dependencies
- Identify human and physical resources of all types necessary to keep your business in operation
- Determine and prioritize business-critical IT functions and specify acceptable restoration times
- Qualify colocation centers and hot backup sites
- Verify secure remote access capability for key workers
- Plan emergency notification systems and define responsibility assignments for personnel
- Document a comprehensive recovery and test plan
- Train management, technical staff, and other key people to carry out the disaster recovery/business continuity plan
While carrying out major IT projects for enterprise clients, Progent follows the Microsoft Solutions Framework (MSF) project methodology, a structured approach based on pre-defined milestones that help keep projects from spiraling out of control. MSF makes it easy for management to monitor a project's progress while ensuring that costs are contained and schedules are kept. For details about the best practices incorporated in MSF, refer to Progent's project management methodology.
Read Progent's IT Outsourcing and Co-sourcing White Paper
For providing IT services, Progent has developed a unique service delivery model that combines the flexibility and breadth of expertise required by small businesses as well as the depth of knowledge and consistent responsiveness demanded by enterprises. To learn more about Progent's value proposition for providing IT outsourcing and co-sourcing services, see Progent's white paper: Benefits of Outsourcing and Co-sourcing IT Services from Progent.
Contact Progent for Project Management Support Services
If you are looking for an experienced project manager to help carry out a major IT initiative, call Progent at
An index of content::
Exchange 2000 Upgrade Consultant
Exchange 2000 Server Online Consulting
Progent is one of the most expert information technology consulting firms for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Exchange 2000 for common scenarios such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Supplemental Helpdesk IT Consultant
Shared Helpdesk Technical Support Services
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's roster of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Microsoft SQL Server IT Consulting Companies
SQL Server Support and Help
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT professionals as well as to network users, lessening the difficulty of creating, integrating, administering, and accessing enterprise information and analytical applications in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world expertise and wide knowledge in planning and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Award Winning Cybersecurity Companies Juniper SRX650 Router
Juniper SRX Firewall Cybersecurity Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
SonicWall NSA 9450 Firewall Security Contractors
SonicWall NSA 2650 Firewall Security Contractor
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design protection into your business practices.
wireless IP phones and CUCM Online Help
Online Technical Support wireless IP phone security
Progent's wireless IP phone configuration consultants can provide remote and on-premises support to help your organization create and administer a Cisco Wi-Fi VoIP phone deployment by providing integration services that can range from troubleshooting the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Contract Development Amazon MWS development
24 Hour Amazon Marketplace Web Service development Integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Installer UNIX Online
Solaris Remote Consultant
Progent provides national urgent help and consulting services for companies that run Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft technology. Remote network consulting provides maximum leverage for your information technology budget by protecting user productivity and shortening the time charged for network analysis and repair. Advanced remote access tools and skilled service specialists and engineers allow Progent to handle most IT problems without wasting time and money by going to your location. In the vast majority of situations your network problems can be remediated over the phone or via a mix of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security specialists to help you with the toughest system issues.
Top Quality Meraki WiFi 6/6E AP Technical Consultant
Network Engineer Meraki Air Marshal
Progent's Cisco Meraki wireless access point experts offer remote and on-premises support services to help businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their location or device.
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