Progent's Enterprise Services
Project Management Consulting:
Requirements Definition, Piloting, Deployment, Optimization
Progent can provide the services of veteran IT professionals with decades of experience in senior management positions for technology management, application development, business process engineering, and business consulting for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These senior IT managers can provide project management expertise to help enterprise clients follow best practices to ensure that development or deployment projects are completed on time and within budget.
Services available from Progent's project management experts for application development, business system deployment, or other major initiatives include:
- Requirements Definition:
Define how a project will deliver value, establish its structure, develop pilot plans and testing strategies, and address deployment implications, operations management, and acceptance criteria. - Design and Architecture Proposals:
Create functional specifications, master project plan, and risk management plan. Analyze documentation and training requirements and finalize work plans, cost estimates, and schedules. - Pilots:
Set up pilot systems to reduce engineering risk and business disruption by thoroughly testing new infrastructure prior to deployment. Set up proof-of-concept tests for enterprise deployments of key technologies. - Design Tuning:
Optimize IT infrastructure based on pilot testing and client feedback. Test functionality, performance, and stability under realistic workloads and environments. - Implementation:
Deploy core technology and site components, stabilize the deployment, transition the project to operations and support, and obtain final customer approval. Conduct project review and customer satisfaction survey.
Progent can also provide the services of senior management consultants to provide assistance with business continuity planning. This practice area requires in-depth experience with complex business processes and logistics as well as with information technology. In addition to dealing with technologies associated with the corporate information network, comprehensive disaster recovery/business continuity planning can involve issues such as emergency notification systems, temporary office space and alternative transportation, and regulatory reporting.
Progent offers advanced consulting for business continuity planning, testing, and training to help you prepare for potential disasters, minimize downtime for your most critical IT operations, avoid data loss, and comply with examiners' letters and agency requirements. Progent's business continuity experts can work closely with your management and IT support staff to:
- Perform risk and business impact analysis and identify dependencies
- Identify human and physical resources of all types necessary to keep your business in operation
- Determine and prioritize business-critical IT functions and specify acceptable restoration times
- Qualify colocation centers and hot backup sites
- Verify secure remote access capability for key workers
- Plan emergency notification systems and define responsibility assignments for personnel
- Document a comprehensive recovery and test plan
- Train management, technical staff, and other key people to carry out the disaster recovery/business continuity plan
While carrying out major IT projects for enterprise clients, Progent follows the Microsoft Solutions Framework (MSF) project methodology, a structured approach based on pre-defined milestones that help keep projects from spiraling out of control. MSF makes it easy for management to monitor a project's progress while ensuring that costs are contained and schedules are kept. For details about the best practices incorporated in MSF, refer to Progent's project management methodology.
Read Progent's IT Outsourcing and Co-sourcing White Paper
For providing IT services, Progent has developed a unique service delivery model that combines the flexibility and breadth of expertise required by small businesses as well as the depth of knowledge and consistent responsiveness demanded by enterprises. To learn more about Progent's value proposition for providing IT outsourcing and co-sourcing services, see Progent's white paper: Benefits of Outsourcing and Co-sourcing IT Services from Progent.
Contact Progent for Project Management Support Services
If you are looking for an experienced project manager to help carry out a major IT initiative, call Progent at
An index of content::
Consulting Support for Network Service Providers Support Services
Expertise for IT Service Firms IT Consultants
Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's consulting engineers while retaining your own brand as a transparent arm of your IT services staff.
MSP360 GSuite Backup Consultant Services
Remote Technical Support MSP360 Server Backup
Progent's data protection experts can assist you to design, deploy and manage a backup plan based on MSP360 Backup software to protect your assets hosted on any major public cloud. Progent offers monitoring and management to protect against data loss resulting from user mistakes, computer error, malicious insiders, and external attacks like ransomware.
Windows 2022 IT Services
Windows 2003 Server Integration Support
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and in-depth familiarity with planning and building seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent's IT services can assist you with planning, installing, administering, and supporting Windows Server solutions that maximize the business value of your computer network. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
MSP360 Exchange Mailbox Backup Remote Consulting
24 Hour MSP360 Ultimate Backup Technology Consulting
Progent can help you to design, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and allows you to create a data protection ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss resulting from human mistakes, computer errors, malicious insiders, and external attacks like ransomware.
24-7 Remote Network Monitoring On-site Technical Support
Support and Help Network Monitoring
Remote 24x7 network monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a level of network stability that was once reserved for large enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost service packages created to help your company to identify and resolve a most IT network problems before they can hurt your business.
SharePoint Consultant Services
Integration Support Microsoft Office SharePoint Server 2013
Progent's Microsoft-certified experts can help you rationalize the business case for deploying Microsoft SharePoint Server 2007, advise you on the most sensible edition of Microsoft SharePoint for your application, offer configuration and integration services, help you to set up MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to work with SharePoint Server 2007, design a comprehensive security strategy that incorporates portal solutions, and deliver maintenance and Help Desk support.
Top Ranked Recruit Network Consultant Position
Top Telecommuting Microsoft Consultant Job
Progent is seeking a variety of full-time employees such as solutions-driven Microsoft Certified Systems Engineers; system experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with backgrounds in mobile access, wireless networking, high-availability environments, business continuity planning, data preservation, and virtual servers. We are also seeking desktop support experts, off-site service professionals, and CISSP or CISM accredited security consultants. We are also looking for experienced managers and administrators able to operate effectively in Progent's dynamic, virtual office model. Progent works with freelance professionals with proven knowledge and field experience in important IT areas outside Progent's main technical focus. Our Experts Team includes contractors who offer advice and development services for line-of-business applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in areas like telecom, web development, Electronic Data Interchange, web commerce, or dbm programming. Independent contractors premier by us cooperate with our full-time consultants to provide comprehensive IT services for small company networks.
Remote Consulting Microsoft Forefront TMG
Consulting Services Forefront Threat Management Gateway
Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and provides a centrally administered web gateway that acts as a one-server platform for an array of security functions such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified engineers can help you to plan and carry out test and production implementations; integrate Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Network Training
Router Training
Progent is committed to knowledge transfer from Progent's consultants to customers. By educating clients to handle technical issues that are within their scope, Progent can focus on providing high-value services where Progent faces few competitors. Mid-size companies who utilize familiar independent service providers or who employ in-house support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, protected, and productive.
Urgent Engineers Windows Server Update Services
Microsoft Software Update Services Consultants
Microsoft Windows SUS enables information technology managers to install and monitor the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the installation of patches that are released via Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
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