Progent: Consulting Experts for Apple macOS, OS X and iOS Technology
Progent San Jose HeadquartersProgent's consultants can provide Apple Mac, iPhone and iPad users a variety of services including desktop support, migration to the latest version of macOS, iPhone and iPad integration, moving resources to Apple iCloud services, help with Mac applications, security and connectivity consulting, integration with Windows networks, and one-on-one training. For business networks based exclusively on macOS and Mac OS X or for environments incorporating a mix of Mac, Linux and Windows-powered servers and workstations, Progent has the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your business objectives.

Whether your small business needs a tech support expert, IT consultant, or systems engineer, Progent is the smart choice for computer help with email migration and support, security and virus protection, Help Desk Outsourcing Support, network integration, project planning and documentation, and IT outsourcing.

Remote Possibilities
Traditional delivery of IT support services to small businesses is based on the efforts of a local on-site consultant on whom a client company relies for virtually all network assistance. This on-site model is fraught with problems due to the absence of a complementary remote support organization. Many issues that could be resolved immediately via a skilled team of remote support engineers are often unnecessarily prolonged while waiting for a local consultant to show up in person. The resulting losses in productivity are often compounded by a cost structure that typically requires minimum on-site charges that can turn a 10-minute problem into a 2-hour expense. Progent's business model of billing by the minute and charging only for service actually delivered allows Progent's remote support experts to solve hundreds of small problems daily at the lowest possible cost. Further, the confidence of having ready access to a large team of technical professionals opens the door to a new realm of powerful IT solutions that many small organizations might otherwise shy away from for fear of having inadequate support resources.

Backed by Popular Demand
The complexities of today's office network infrastructures combined with competition for dependable local talent has motivated companies to seek new avenues for obtaining the support they need to build and maintain productive, secure and reliable information systems. Thousands of businesses have entrusted their IT support needs to Progent's engineers who specialize in providing affordable, enterprise-level expertise to small businesses. Progent has delivered remote support to customers in all 50 US states, Canada, Mexico, Bermuda, Bahamas, Grand Cayman, England, Australia, Barbados, and St. Thomas. Remote support tools and high-speed Internet connectivity have matured to the point that there are very few IT support tasks that cannot be performed remotely.

Progent's Value Proposition
Progent has built a team of top technology experts across the US, Canada, and Europe. Many IT support organizations have pursued a path of cost reduction by outsourcing expertise to countries where labor is cheap but where language and cultural barriers pose significant challenges to providing effective support. Progent has succeeded by leveraging a proven, state-of-the art virtual office infrastructure and an efficient remote support model to provide one of the best value propositions available to small businesses. Progent's engineers know how to work effectively with a company's in-house support personnel to deliver fast solutions that minimize both consulting fees and lost productivity due to network downtime.

A Model of Efficient Support
Progent's team of 80+ engineers includes IT generalists together with subject matter experts, making it possible for clients to get the most expedient, efficient, and cost effective IT support possible. Rather than having IT generalists flail around with niche technologies with they may have little expertise, Progent's engineers can call upon seasoned consultants who can draw upon their deep technical knowledge to deal with complex problems and who follow industry best practices to provide solutions that represent a solid foundation for today's requirements and for future growth.

Key Facts About Progent

  • Progent's Help Desk specialists in Apple technology and Microsoft-certified consultants can help you incorporate Mac computers powered by Apple's latest operating system into your Windows network. Progent's consultants can help you build and maintain a secure, robust network and communications infrastructure in which Macs and Window-based computers coexist.
  • Progent's Mac networking consultants can help you with a broad range of network infrastructure issues including system architecture, remote and mobile connectivity, internetwork compatibility, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network (SAN) solution. Progent can also provide certified experts to support Cisco routers and switches.
  • Progent's Mac experts can support the creative aspect of the Macintosh environments by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production facility.
  • Progent's certified security consultants can help you protect your Mac network through expert services which include performing comprehensive security audits, recovery from virus and worm attacks, setting up firewalls, implementing safe remote and mobile access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for your business and network environment.
  • Progent can help you configure Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Microsoft Outlook. With Microsoft Entourage for Mac, you can get and send e-mail, search your Exchange global address list (GAL), import addresses, sync up your calendar and invite people to meetings with your Exchange account.
  • Progent's state-of-the art virtual office uses the Internet and wireless technology to ensure that a technician or IT consultant is ready to solve your problems quickly.
  • Based in Silicon Valley, CA, Progent offers on-site troubleshooting, IT outsourcing and IT consulting services to businesses in major cities throughout the U.S. However, Progent's team of remote support experts can resolve the vast majority of IT issues online, saving clients the costs and delays associated with on-premises support.
  • Progent is experienced in the design, installation, and integration of cohesive networks by combining advanced technology from a variety of top hardware and software vendors that include 3COM, Adaptec, Alcatel-Lucent, APC, Apple, RIM Blackberry, Check Point, Citrix, Cisco, Computer Associates, D-Link, Dell Computers, HP, IBM, Intel, Juniper Networks, Linksys, Microsoft, Netgear, Netopia, Network Associates, Nortel, Novell, Quantum, Seagate, SMC Networks, SonicWall, Symantec, Trend Micro, and WatchGuard.
  • Progent can give your small businesses access to an IT consulting professional to help you create a fault tolerant email solution that provides secure email connectivity throughout your small business, even for people who telecommute or for road warriors with multiple computing devices such as a desktop PC, laptop, Apple iPhones or iPads, or RIM Blackberry smartphones.
  • Progent is recognized as one of the top consulting firms with Cisco and Microsoft certifcation in the that specializes in meeting the unique needs of small businesses.
  • Progent's IT consulting experts have extensive experience working with dozens of leading ISPs and telecommunication carriers delivering a broad array of Internet connectivity options, including 2BASE-TL and 10PASS-TSADSL, ATM, commercial cable, DSL, frame relay, SDSL, T1, and T3. Progent's ISP, telecommunication carrier and colocation vendor experience includes AT&T, Cable & Wireless, Cogent, COLOpeople, Colotraq, Covad, Earthlink, Global Crossing, Level 3 Communications, MCI Worldcom/UUNET, Qwest Communications, SAVVIS, Sprint, TW Telecom, Verio, and XO Communications.
If your business needs IT consulting services:
Call 800-993-9400 or visit Contact Progent.

For urgent troubleshooting or desktop support or to find out how to get in touch by phone with a Cisco-certified CCIE for fast assistance with your network infrastructure, visit Progent's Urgent Support.

Find out more biographical information about Les Kent, Progent's founder.



An index of content::

  • 24 Hour Work from Home Employees Durham Consulting - Collaboration Technology Consulting and Support Services Raleigh Durham Cary 24-7 Remote Workers Guidance near me in Durham - Collaboration Systems Consultants Durham, NC
  • 24-Hour SharePoint Server 2007 Integration Services Harrisburg PA, United States SharePoint Server 2019 Consultants Harrisburg-Lancaster, Pennsylvania

  • Largest Services MongoLock ransomware hot line
    ransomware cryptoworm recovery Specialist

    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800

  • 24x7 Technical Consultant SCVMM 2012 VHDX Resizing Online Technical Support SCVMM 2012 Hyper-V Clusters

  • Jabber Contact Search Network Consulting
    Setup and Support Jabber and VPN

    Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help businesses of all sizes to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for the technologies that make up creating a cohesive Cisco Jabber solution such as Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.

  • 24x7x365 Londrina DopplePaymer Ransomware Recovery Estado do Paraná Paraná Londrina Maze Crypto-Ransomware Mitigation
  • Mac Integration Services
  • Altaro 365 Total Backup Remote Consulting IT Consultants Hornetsecurity Altaro M365 SharePoint Backup
  • At Home Workforce Assistance in San Francisco - VoIP Solutions Consulting Services Burlingame, CA 24x7x365 San Francisco Remote Workers IP Voice Technology Consulting
  • At Home Workforce Expertise - Broomfield - Infrastructure Consulting Broomfield-Thornton Offsite Workforce Guidance nearby Broomfield - Integration Consulting Broomfield-Boulder
  • At Home Workforce Springfield Consulting Services - Endpoint Security Solutions Consulting and Support Services Springfield Holyoke Agawam, USA Work from Home Employees Springfield Consulting Experts - Endpoint Security Solutions Expertise Springfield Massachusetts
  • At Home Workforce Uniondale Assistance - Backup Technology Assistance Uniondale-Westbury , NY Work at Home Employees Consulting and Support Services in Uniondale - Backup/Recovery Solutions Consulting and Support Services Uniondale-Westbury

  • ProSight Small Business Private Clouds Consult
    Consultant ProSight Virtual Hosting

    Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital costs, savings on operational costs, improved management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.

  • Brooklyn MongoLock Ransomware Identification and Restoration Brooklyn NY Immediate Brooklyn CryptoLocker Recovery Brooklyn New York
  • Brooklyn, NY Work at Home Employees Consulting Services near me in Brooklyn - Help Desk Solutions Consulting Teleworkers Brooklyn Consultants - Help Desk Call Center Outsourcing Consulting Brooklyn
  • Buffalo Critical Crypto-Ransomware Recovery Consulting Buffalo, NY Buffalo Urgent Crypto-Ransomware Cleanup Consultants Erie County New York

  • Microsoft Windows Server 2008 R2 Consultant Services
    Microsoft Windows Server 2008 R2 Professionals

    Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, develop test programs and migration plans, integrate Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to use enhanced management tools, and deliver ongoing consulting and support via affordable options including Contact Center service and remote technical support.

  • MobileMe Integration Services
  • Chesapeake Microsoft Dynamics GP Upgrades Support Chesapeake Hampton Roads Chesapeake MS Dynamics GP (Great Plains) Customization Help South Hampton Roads
  • 24/7 Macintosh Online Help
  • Cisco Network Consulting Group Indianapolis, IN Urgent Cisco Network Specialists Indianapolis International Airport IND
  • Detroit Detroit Specialists for Computer Support Providers Detroit Consultants for Computer Support Providers Wayne County Michigan
  • Exchange 2003 Server Computer Outsourcing Fairfield County Connecticut Top Exchange 2010 Server System Engineers Stamford Norwalk Shelton
  • Urgent iPhone Support and Setup
  • Exchange Server 2016 Configure Maricopa County Arizona Exchange Server 2013 Support Consultant
  • Exchange Server 2016 Consulting Services Microsoft Exchange Server Support
  • Fremont Alameda County, America Fremont Nephilim Crypto-Ransomware Operational Recovery Fremont MongoLock Crypto-Ransomware Cleanup Fremont Alameda County
  • Glendale, CA, America CISSP Intrusion Detection Firewall Computer Security San Fernando Valley
  • Biggest Apple iCloud Support and Integration
  • Honolulu Downtown Work from Home Employees Honolulu Consulting Experts - Cloud Systems Consultants Work from Home Employees Expertise - Honolulu - Cloud Solutions Assistance Honolulu Hawaii, USA
  • After Hours iPad 3 Consultant Services
  • ISA 2004 Standard Edition Server Remote Support Services Remote Technical Support Internet Security and Acceleration Server
  • Immediate Austin Ransomware Settlement Help Travis County Texas, United States Austin Ryuk Ransomware Settlement Help Austin, Travis County

  • Smartphone patch management Technology Professional
    Wi-Fi access point patch management Professional

    Progent's support services for patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers and scanners, network infrastructure appliances such as routers and Wi-Fi access points, and IoT devices such as alarms and health monitors.

  • Microsoft Dynamics GP Dallas Dealer - Training Consultants Dallas, TX Dallas, TX Dallas Dynamics GP Customization Support
  • Microsoft Exchange 2010 Network Consulting Firm Microsoft Exchange Server 2007 Tech Outsourcing San Diego - La Jolla
  • Microsoft Remote Consultant Job Opportunity Mesa, United States Network Support Employment Mesa Phoenix, U.S.A.
  • Microsoft SQL Server IT Consulting Firm Bristol Microsoft SQL 2008 Network Consulting Firm Bristol
  • Midland County TX 24x7 Microsoft SQL Server 2017 Support Consultants Microsoft SQL 2014 IT Outsourcing Companies Midland, TX, United States
  • Minnesota SharePoint Designer SharePoint Professionals Minnesota
  • Network Consultants SharePoint Server 2010 Pittsburgh Pennsylvania Allegheny County Pennsylvania, United States SharePoint Server 2007 IT Services
  • New Haven, Connecticut Network Consulting Service New Haven Consultancy Firms

  • Microsoft Azure hybrid cloud integration Consulting Services
    Expert Microsoft Certified Professionals Hybrid cloud

    Progent can provide expert remote consulting to help organizations integrate their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that utilize physical resources as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services such as Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 20 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.

  • Offsite Workforce Los Angeles Consulting Services - VoIP Systems Consulting Services Torrance Offsite Workforce Los Angeles Consulting Services - VoIP Solutions Consulting Services Tarzana
  • Onsite Technical Support Windows 7 Migration Microsoft Windows 7 Evaluation Computer Consulting
  • Outsourced IT Services Lakeland, Florida Lakeland, FL Computer Consulting Company
  • ProSight Private Cloud Services Engineers Top ProSight Private Cloud Services Specialists
  • ProSight Reporting Network Infrastructure Monitoring Remote Troubleshooting On-site Technical Support ProSight Reporting Remote Network Infrastructure Management

  • Cisco EWC for Catalyst 9100 AP Online Consulting
    Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Online Support

    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP consultants offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.

  • Providence Pawtucket Cumberland Consulting Organization Remote Help Desk Providence Pawtucket Cumberland, U.S.A. Solution Providers Microsoft and Apple
  • Remote Workers Consulting Experts near me in Toledo - IP Voice Systems Expertise Toledo, Lucas County, USA 24/7/365 Toledo Remote Workers VoIP Technology Consulting and Support Services Toledo
  • Remote Workers Ribeirão Preto Consulting and Support Services - Integration Consultants Ribeirao Preto At Home Workers Ribeirão Preto Consultants - Set up Expertise State of São Paulo
  • Rio de Janeiro, Estado do Rio de Janeiro Windows Server 2016 Tech Support Outsource Windows Server 2012 R2 Consulting Services Company Rio de Janeiro, RJ
  • Schaumburg Critical Crypto Repair Consulting Schaumburg-Elgin Schaumburg Ransomware Removal Experts Schaumburg-Elk Grove Village, IL

  • 24-7 Technical Consultant Systems Management Server
    SMS Server 2003 Migration Integration

    Progent's certified experts offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server and Configuration Manager, Microsoft's standard tools for update and configuration automation. Configuration Manager 2007 is Microsoft's new title for the update management platform previously known as SMS Server. System Center Configuration Manager 2007 offers a range of new features to Systems Management Server such as comprehensive automation, built-in Vista Windows Server 2008 support, NAP security support, and device driver management. Progent's Microsoft certified engineers can help you use SMS Server or System Center Configuration Manager effectively for automated OS and application software deployment, security patch administration, application tracking, and licensing reconciliation. Progent's engineers can also assist your company to move efficiently from Systems Management Server 2003 to Configuration Manager 2007.

  • Skype for Business high availability Engineers Skype for Business IM Consultancy
  • São José dos Campos Dynamics GP-Software Migration Experts MS Dynamics GP Vendor nearby São José dos Campos - Training Programming and Support Santana do Paraíba
  • Integration Support MobileMe
  • São Paulo At Home Workforce Network Security Solutions Assistance Sao Paulo State Telecommuters Expertise in São Paulo - Endpoint Security Systems Consultants Sao Paulo, SP
  • Teleworkers Guidance near me in Kansas City - Integration Consulting Kansas City Kansas Work at Home Employees Consulting in Kansas City - Setup Consultants Wyandotte County Kansas
  • Thousand Oaks Moorpark BlackBerry Email Security Consulting Services Server Recovery BlackBerry Exchange Thousand Oaks, CA

  • Computer Consultants Meraki 802.11ac Access Point
    Meraki Outdoor Wi-Fi Access Point Integration

    Progent's Cisco Meraki Wi-Fi access point experts provide remote and onsite support services to help businesses of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to set up and support Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that delivers the same connectivity, performance, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device.

  • Top Telecommuters Consulting in Lakeland - Video Conferencing Systems Guidance Lakeland Florida, U.S.A. Teleworkers Lakeland Consulting - Voice/Video Conferencing Solutions Guidance Lakeland-Plant City, FL
  • Urgent Microsoft Windows Server 2022 Computer Consulting Windows Server 2022 and SCOM IT Consultants
  • Urgent Solaris to Windows Upgrade Consulting Solaris to Windows Migration
  • WannaCry Ransomware Hot Line Ransomware Removal and Data Recovery Leeds

  • Top Ranked Computer Consultancy Firm Cisco Router
    Top Cisco Router Small Business IT Consultants

    Progent can assist your organization to utilize Cisco's networking technology to build a robust foundation for your onsite, private cloud, or hybrid-cloud data center and streamline operations in key areas including hardware utilization, security and compliance, manageability, availability, and recoverability.

  • Windows 2008 Server Networking Help Windows Server 2016 Support Organizations Lynnwood-Everett, Washington
  • Windows Server 2016 Integration Consultants Microsoft Windows Server 2016 Specialists Hayward Alameda County, USA
  • Work from Home Employees Irving Consulting Experts - Collaboration Technology Assistance Irving, TX Irving At Home Workers Collaboration Solutions Consulting Services Irving Texas

  • © 2002-2023 Progent Corporation. All rights reserved.