Computer Help for Small Organizations
Small Company IT Support
Internet Connectivity Support Services
The options available to small businesses for Internet connectivity are changing faster than most IT managers can keep track. As a result, many companies are still using Internet connections and over-priced service plans even though faster, more reliable, and lower-cost options are readily available. Basically, they are paying too much for too little.
Besides the direct impact outdated ISP service plans have on your bottom line, other factors can make them even more costly. Slow bandwidth, high latency, poor Quality of Service, and sporadic availability equate to lost productivity, low customer satisfaction, and over-worked network managers. All this reduces the business value of your information network.
Progent can provide affordable online consulting expertise to help your organization to evaluate or upgrade your ISP services so your Internet connectivity solution matches your business needs. Services available from Progent include assessment of your current bandwidth utilization and requirements, vendor and plan comparison and selection, ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Network provisioning can include optimizing existing routers and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP configurations.
Selecting the Right ISP Connection for Your Business
Your options for Internet access depend on your location. The Gold Standard is optical fiber, which offers the highest reliability and performance. If your office or data center is "on net" with a fiber provider (such as Cogent Communications or TW Telecom), you may be able to get an unlimited-use 100 mbps fiber connection for as little as $700 per month. If you're "off net" you still might be able to access a 100 mbps connection via AT&T custom installed fiber, although your monthly fee could be triple what you would pay if you were on net. If optical fiber is unavailable or too expensive, you may be able to get Business Class Cable Internet from Comcast, offering speeds up to 50mbps. Another alternative is to aggregate voice-grade copper-wire for a fast 10 mbps symmetrical Internet connection (Often this offering is called Metro Ethernet). Even the legacy ADSL standard has been upgraded with ADSL2+ offering up to 20 mbps speeds if you have close proximity to a central office. In some locations, line-of-site microwave or WiMax wireless connections can be your best option. In most cases, there are better choices available than sticking with DS3, bonded T1s, or other legacy connections.
An important key consideration is whether your ISP has good sharing arrangements with other carriers worldwide, known as "peering." Cogent is an excellent choice for small businesses, having attained the position as the top peered network globally with very aggressive pricing. By connecting to a well peered tier 1 provider, you can ensure low latency connections almost everywhere, which is a great advantage for real-time applications such as Voice-over-IP or video conferencing. Progent's Internet connection experts can help you evaluate alternatives and select an ISP and a service plan that makes the most sense for your business.
How Progent Can Help You Optimize Your Internet Connectivity Solution
Progent is a pioneer in configuring virtual business networks that rely on reliable, fast, and economical Internet connections. Progent has worked with all major carriers and has helped many smaller ISPs to optimize the performance, availability, and security of their commercial infrastructure. Progent's consultants can provide valuable insight into how to cut through the hype and jargon to build a budget-friendly Internet connectivity solution that addresses your business needs and allows you to adopt new IP technology quickly so you can stay competitive. Progent can work with your ISP to coordinate deployment and can help you provision your network infrastructure so you benefit fully from new services, manage the transition process to avoid business disruption, monitor the performance of your new connections, and troubleshoot Internet access issues.
If you are considering moving your data center to a colocation site, Progent offers a full range of colocation support services to make sure you take advantage of new Internet connectivity options and maximize the business benefit of your move. Progent's colocation support experts address key issues such as security and compliance, high availability, VPN configuration, traffic engineering, management automation, server virtualization, network monitoring, and disaster recovery planning. Progent can help you transition from your current environment to a colo site with minimal disruption of your network operations.
Save Even More with Progent's Online Consulting Services
Progent's certified network engineers are seasoned experts at providing online IT consulting and troubleshooting services and have successfully delivered remote network support to small businesses in every state in the U.S. (See Progent's customer testimonials). Remote support eliminates the delay and costs of travel so that problems can be solved faster and less expensively than with onsite service calls. When the situation requires, Progent can provide on-premises support in major metropolitan areas throughout the U.S.
Contact Progent for Internet Connectivity Consulting Services
For more information about Progent's consulting services for Internet connectivity, call Progent
An index of content::
Computer Engineer Server Management
Virtualization Consultant
With virtual server technology, companies are able to operate many virtual machines on a single actual server. Virtual server technology enables IT organizations to gain all the benefits of server isolation, while avoiding the expense that goes with buying additional server hardware. Virtual servers are also the enabling technology behind private clouds, which offer important benefits including lowering the costs of capital equipment, datacenter facilities, and administration while improving data protection, network reliability, and recoverability. Other important server management options are network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management consultants can assist you with all aspects of server consolidation and administration to enable your business to cut costs and conserve time.
Windows Server 2012R2 Server Manager Online Support Services
Windows Server 2012R2 upgrade Consultancy
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security strategy, automate IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Urgent Linux Network Monitoring, Nagios and MRTG Consultancy
MRTG for Linux Services
Network monitoring commonly involves tracking a system's resource utilization in order to identify data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that run under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows operate together. Progent's network support consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux consulting professionals provide small companies and developers assistance with managing and servicing UNIX and Linux systems that work with Windows-based technology.
certificate expiration management Specialist
Open Now ProSight password management system Engineer
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it.
IT Services At Home Workers Helpdesk Services
Offsite Workers Helpdesk Services Integration Support
Progent can provide small and mid-size businesses overflow or comprehensive Help Desk services for an offsite workforce.
24 Hour Job Opportunity Questions about Network Engineering
FAQ about Senior Network Engineer Career Opportunities
For answers to common questions concerning becoming employed by Progent, go to Consulting at Progent Frequently Asked Questions.
UNIX Consultant
Sun Solaris Remote Consulting
If your company computer system mixes Sun Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a cohesive environment that allows all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows integration support services include network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Help Desk services.
ProSight Remote Network Infrastructure Monitoring Engineer
Services Network Infrastructure Health Audit
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and safer AD implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with data security standards, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime.
IT Services for Service Providers Setup and Support
IT Services for Service Providers Integration Services
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless arm of your network services team.
Database Application Development Consultant Services
Database Applications Professionals
Progent's Microsoft-certified database application developers offer small and midsize businesses online DBA and programming services for leading database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and integration, database design and coding, administration services, synchronization strategies, storage management, performance optimization, data migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
Microsoft Operations Manager Case Study
Microsoft Operations Manager Case Studies
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, after users complained about them. With the benefit of proactive, computer generated warnings and trend analyses created by MOM, Progent is now able to fix server problems before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before customers are aware that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class service continuity, safety and productivity.
NetApp SAN Fabric Engineer
NetApp MetroCluster Professionals
Progent can provide enterprise clients the services of a certified NetApp consultant for online or on-premises expertise for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably based on best practices.
IoT sensors patch management Services
Top Consulting IoT sensors patch management
Progent's support services for software and firmware patch management offer businesses of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your servers, such as scanners, network infrastructure appliances like switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
Open Now Flexential Colocation Center Consultants
Top Consultants Flexential Tampa Colocation Center
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting services. Progent maintains a group of network experts based in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recover preparedness consultants. Progent can also help your business to design and implement a migration to the Flexential facility by providing services like designing system configuration, specifying hardware components, system configuration and testing, troubleshooting, streamlining online network management, and educating your IT support team.
Cybersecurity Penetration Testing Security Team
Security Firm Stealth Penetration Testing
Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent's security experts can perform extensive intrusion checks without the knowledge of your company's in-house network support resources. Unannounced penetration testing shows whether current security defense tools such as intrusion detection alerts and event log analysis are correctly configured and actively observed. Progent can implement ongoing autonomous PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks typical of modern variants of ransomware.
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