Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's consultants can help your company to assess the benefits of Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server that unifies the administration of Instant Messaging and Presence and improves the productivity of your office staff, at-home workers, and smartphone users. Progent can in addition help your company to perform an efficient upgrade to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the team-computing capabilities of Microsoft Office programs, and offer training and ongoing technical support for Microsoft Lync Server and other Microsoft technologies.
Progent's Office Word and Microsoft 365 Word experts offer a broad range of economical remote support services to assist your organization to maintain your legacy Microsoft Office Word solution or assist you to migrate to a current release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different versions of Word, integrating Office Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone integration, and remote training sessions customized for individuals or groups.
Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings management, inventories network assets, protects against corporate data leakage, performs health reporting, allows secure end-user self service, and delivers a single control mechanism for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can help you with any aspect of planning, installing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid environments.
Dynamics GP 2015 R2 introduces a new design that enhances cloud readiness, works with popular handheld devices, permits one-time sign-on with Azure AD, and strengthens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the broad technical skills and experience to address the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the return on your investment in this mission-critical platform.
Progent offers affordable remote consulting to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent's short-term IT staffing services allow businesses to respond to sudden increases in demand for network professionals without incurring the costs and hassle associated with identifying and hiring reliable technical workers and without increasing your permanent head count.
Progent's Meraki Wi-Fi access point consultants provide online and onsite support services to help businesses of all sizes to plan, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device.
Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent offers onsite education customized for individuals who want to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for Mac application software.
Even if your company has a minimal network services group and a limited IT budget, your information network can still feature the same high reliability and responsiveness that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT professionals, the latest system management products for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your mission-critical network applications and servers operating.
Progent's seasoned application designers and software developers can assist your business to create customizations to Microsoft Dynamics GP/Great Plains that address the unique requirement of your organization without losing the advantages of Windows integration. Progent can also provide expertise with a selection of software development tools that can be utilized to create integrations with Microsoft GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the state of vital devices.
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements affect key facets of IT such as manageability, availability, compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange Server 2013.
Progent can help small and mid-size businesses to implement IP voice platforms to give their at-home workers the benefit of seamless extensions of the corporate phone infrastructure.
Progent's expert application designers and software developers can help your company to build enhancements to Microsoft Dynamics GP/Great Plains that support the special needs of your business while retaining the advantages of Windows integration. Progent can also provide expertise with a selection of software development technologies that can be utilized to create integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
The Help Desk Call Center service delivery model adopted by Progent gives small and midsize businesses an effective alternative to dependence on independent consultants by offering broad expertise shared by multiple support teams, optional round-the-clock access to urgent assistance, escalation capability to appropriate engineers for handling even the most complex problems, support consistency and reliability, quick follow-up enforced by veteran IT service managers, a variety of easy-to-use ways for requesting service jobs, plus excellent progress transparency enabled by trouble ticket updates and accessible via a web-based portal.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit email, search the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage education.
Progent provides nationwide remote help and consulting services for businesses who run Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft Windows products. Online technical support provides optimum return for your IT budget by extending user productivity and limiting the time billed for computer analysis and repair. Sophisticated online support tools and skilled service specialists and engineers allow Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of cases your network problems can be dealt with over the phone or through a combination of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to help you with the toughest network problems.
If your company does not require urgent online support but you think you will require assistance with your network in the near future, you can save time and expenses and guarantee that the appropriate expertise will be ready when you require it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and distribution organizations to simplify complicated supply chains and streamline key processes in order to bring products to market quickly and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Progent's compensation model is based on revenue sharing, so just like being a freelance contractor, your income is entirely tied to your work effort. Some of our support staff focus on lifestyle issues and choose to consult at an easy pace, utilizing our flexible schedule to follow personal pursuits such as hiking, car racing, skiing, fishing, travel, or spending free time with family and friends. Others use the opportunity to make big bucks via hard effort and long hours. Progent fully encourages either side of the spectrum plus any point in the middle.
The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers who lack adequate in-house resources to configure effective test environments, the lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance productivity.
Progent's data protection experts can assist you to design, deploy and debug a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, supports all leading public clouds, and allows businesses to create a data protection solution with a low Recovery Time Objective and a defined RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, system glitches, ill-intentioned users, and malware attacks such as ransomware.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Windows computers with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Progent's certified security consultants can perform NodeZero-powered penetration tests to make sure your security defense tools and policies are correctly set up and effective.
In conducting IT tasks for enterprise clients, Progent follows a phased methodology based on defined milestones in order to meet budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert deployment. All phases are recorded to make available a comprehensive description of technical services delivered and to assist in ongoing system support.
Progent can provide affordable remote and onsite consulting to help businesses of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust protection with centralized management encompassing your entire enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your single source for technical guidance, administration, training, and security expertise.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast development of cutting-edge enterprise-class programs that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
With the Catalyst line of switches for small and mid-size businesses, Cisco enables companies to realize all the advantages of adding intelligence into their IT infrastructures. Cisco's Catalyst switch technology allows you to deploy capabilities to make your network infrastructure highly robust to accommodate time-critical requirements, expandable to support growth, secure enough to protect restricted data, and designed for differentiating and controlling all traffic to streamline system performance. Progent's CCIE certified consultants can show you how to select and deploy Catalyst switches that make sense for your company. Also, Progent's CISM and CISA certified security consultants can show you how to create a comprehensive protection plan and set up Catalyst switches so they help enforce your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is designed to provide a unified solution for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade smoothly from older versions of VMM, design processes for creating and deploying virtual machines and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Progent's team of expert software programmers, relational database designers, and program management consultants can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by offering database architects and software programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with other data sources like SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide expertise with web development tools and can help clients to create, expand, repair, or port web applications to take advantage of the latest advances in web technology.
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center gives small companies an effective alternative to reliance on independent service individuals by offering extensive technical knowledge accessible to numerous engineering teams, optional round-the-clock access to emergency help, fast escalation to top-level engineers for solving even the most intractable issues, support consistency and reliability, quick follow through overseen by seasoned IT service administrators, a choice of convenient ways for requesting support jobs, plus excellent process visibility enabled by ticket tracking and available through a web-based portal.
Progent imposes no initialization fee and requires no monthly commitment for support services delivered during normal business hours. Progent's one-minute granularity eliminates big invoices for fast repairs so you won't be forced to allow less critical problems to stay unaddressed.
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Progent has put together two ultra-affordable service packages designed to enable small companies to get an independent security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, a security engineer runs an extensive test of your IT infrastructure from outside your firewalled perimeter to uncover possible weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a system scan from an authorized machine within your firewall to evaluate the risk to inside assaults. Both security inventory services are set up and run from a secured external location.
Progent's seasoned ransomware recovery consultants can assist your business to rebuild a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent can deliver a wide array of affordable online and on-premises consulting services to assist your business to deploy, administer, and debug desktops and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.
Progent's Microsoft certified experts provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications quickly and reliably to appropriate workers, reduce software costs and stay compliant by understanding usage profiles, improve Windows protection by improving your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the management functions incorporated into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and appliance inventory.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent offers the temporary assistance of a veteran Chief Information Officer who can offer a broad perspective to help your company select and support IT solutions to meet your current situation and that can serve as a firm basis for your growth. Progent's part-time or temporary Chief Information Officer services provide financial advantages to organizations trying to maximize the impact of their IT investment but who are without the budget or hesitant to add another high-level position to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to maintain all leading OS platforms and connectivity technologies plus a broad selection and application software, Progent is in an ideal position to provide unbiased advice as well as expert technical help for building and maintaining IT systems that match the particular requirements of your business.