Additional Topics of Interest
Small Business Wireless Remote Support Services
Progentís wireless engineers can help small companies design, choose, evaluate, deploy and support protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of protection that matches or excels wired interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and deploy the wireless connectivity solutions that fit best with your company needs.
Windows Server 2016 Hybrid Integration Support
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Professionals for Cisco VoIP phones
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Shared Support Desk Specialists
Progent provides several essential kinds of Helpdesk support including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your customers easy access to a reliable support resource with years of experience providing phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's goal is to resolve and not merely report problems.
Consultant Services for CISSP Certified Security Manager
Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of information system security. Progent can create efficient security systems that guard a small office from modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile users accessing network resources spread across multiple physical datacenters and various clouds.
Network Consultants for ISA 2000 Server
Progentís Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers include a full featured application-layer aware firewall that can protect your business system from attack by external and inside threats. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront Threat Management Gateway.
VMware vCloud Suite Specialists
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for restoring applications and services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also supports transparent testing for site recovery, upgrades and patches and can generate reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to design, deploy, test and administer a disaster recovery system powered by VMware SRM.
Technical Support Services for Systems Management Server 2003
Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software by making it easier to copy system images, manage mobile devices, and run management tools. In addition to advising you about ways to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to develop sensible procedures and policies to manage PDAs and smart portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that includes standards, procedures and IT products to keep your IT network protected.
Solaris Security Consulting
If your business has a Sun Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can help your whole enterprise in a broad array of security areas such as security management practices, security design and models, connection control systems and techniques, software development security, business processes security, hardware security, communications, infrastructure and web security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of performance that network security professionals are expected to possess. These accreditations give IT management the assurance that consultants who have earned their CISM or CISSP qualification have the background and theory to offer world-class security management and engineering services.
Engineers for Exchange 2013 Upgrade
Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped structure. These enhancements affect vital areas like manageability, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and train your IT team to manage your Exchange 2013 solution. Progent also offers ongoing remote consulting and management for Microsoft Exchange 2013.