MS Communications Server delivers IM and presence in a scalable, world-class package featuring enhanced security, seamless integration with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, increased worker productivity, and better IP security with this simple-to-administer, highly available solution. Successful implementations of Microsoft Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to realize all the benefits of Office Communications Server across your entire organization.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services including planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Cisco's Small Business family of access points are Linux-powered units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or on-premises configuration and debugging support to help your organization to plan, implement, upgrade, optimize, manage and debug Cisco Small Business wireless access point environments of any size or architecture.
Mid-sized businesses can derive all the benefits of System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can select a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide medium-size company networks world-class availability, security and performance.
Progent delivers the services of Microsoft and Cisco-Premier network support experts to offer clients economical ways to help companies optimize the value of Microsoft and Cisco technology. For networks that span from small offices to nationwide corporations, Progent's expert engineers can show you how to enhance your information system's e-mail infrastructure, security, availability, throughput, and network administration.
Progent's certified SQL Server 2019 experts can help your organization to evaluate the advantages for upgrading to SQL Server 2019 and can provide rapid online or on-premises contact with experts in system design and integration, application development, SQL Server management, and cybersecurity.
Progent has 20 years of experience assisting small and medium-size organizations to design, deploy, tune, administer, and debug IT networks that support a remote workforce.
Progent's Microsoft-certified experts offer small and mid-size companies enterprise-level consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and deployment management. Configuration Manager 2007 is Microsoft's new title for the change management solution formerly called Systems Management Server. System Center Configuration Manager 2007 offers a variety of enhancements to SMS Server such as full automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for streamlined OS and application software installation, security patch administration, application metering, and licensing compliance. Progent's consultants can also assist your company to move efficiently from SMS Server to Configuration Manager.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and extensive experience with information security architecture. ISSAP security experts possess comprehensive understanding of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can help your business with all phases of architecture security.
The cluster feature set incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically redesigned to simplify the installation, setup, and maintenance of clusters that offer greater levels of network availability, security, performance, and versatility. New or enhanced capabilities include cluster verification, easier setup and installation, improved cluster management, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum models, minimization of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist you evaluate the business benefits of Windows clustering, design and execute a deployment, educate your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and produce and validate a workplace recovery plan.
System Center Configuration Manager automates application and device deployment and updating, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, installing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Progent's network consultants can assist you to automate desktop update and patch deployment by delivering expertise with administration platforms like System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are built on proven virtualization architectures that enable small businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor independence.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, application development, and technical support services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless intranet system.
ProSight Reporting is a growing family of real-time reporting plug-ins created to work with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for workers who are mobile within office, hospitality, retail or other venues where management wants portable phones that provide more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless IP phones usually requires that you configure and optimize many components of your wireless environment including access points, routers, wireless LAN controllers, and management software. Progent's certified consultants can provide remote and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own service brand as a transparent arm of your network consulting team.
Progent's Microsoft-certified Windows Server 2000 consultants offer network support and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support offerings include system planning, installation, project management, on-site and off-site support, Call Center outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent's Microsoft certified experts provide small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important applications rapidly and automatically to specified workers, reduce software costs and adhere to licensing agreements by determining patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by delivering critical updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently utilizing the administrative functions built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and resource tracking management including program and appliance inventory.
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent is convinced that a well architected and implemented information system can be a vital piece for accelerating any firm's success, and we follow this philosophy in our own system infrastructure. Progent has created a non-stop virtual office infrastructure that enables Progent's staff consultants and certified contractors to offer rapid and efficient service, cooperate closely on challenging jobs, and experience professional and personal maturity from acting as part of a dynamic company ethos of self motivation and freedom.
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small companies with a complete information technology outsourcing solution that improves network dependability and security, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and key business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual server configured and maintained by Progent's network service professionals.
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize the full advantages of bringing intelligence into their networks. Cisco's Catalyst switch technology makes it possible to deploy capabilities to make your IT network sufficiently robust to accommodate real-time needs, expandable to facilitate growth, safe enough to protect restricted information, and designed for prioritizing and controlling all traffic to optimize system operations. Progent's Cisco certified consultants can help you select and deploy Catalyst switches that make sense for your company. In addition, Progent's CISA certified security specialists can show you how to create a strategic security plan and set up Cisco switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent's support services for software/firmware update management offer organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices like sensors and robotics.
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a wide range of desktop and handheld devices. Progent's certified Lync 2013 experts and network integrators can assist you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your IT staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
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ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid restoration of critical files, applications and VMs that have become lost or corrupted due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your critical information.
Progent can assist your IT team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that utilize on-premises resources as well as one or more cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of cloud migration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent offers onsite education customized for people who want to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac applications.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or onsite consulting services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup software.
Progent's Power BI experts can assist your business to plan, deploy, maintain, update or debug your Power BI environment. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can help you implement and manage a local, cloud based, or hybrid architecture for Power BI.
Nexus switches are designed to deliver the performance, scale, dependability, cloud readiness, capacity, data protection and manageability required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting services to assist you to plan an optimal switch topology, set up test systems to confirm your switching solution, deploy Nexus switches, define and implement effective policies, run security and compliance evaluations, configure advanced monitoring, fully utilize network resources through virtualization, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus switches. Progent can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to current Nexus switches.
Progent's certified experts provide small and medium size businesses enterprise-class consulting services for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager is the new name for the update management platform previously called Systems Management Server. Configuration Manager offers a range of new features to Systems Management Server such as full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS Server or System Center Configuration Manager economically for automated operating system and application software deployment, security patch administration, application tracking, and software license compliance. Progent's engineers can also assist your company to migrate smoothly from Microsoft Systems Management Server 2003 to Configuration Manager.
Progent's UNIX family support services provide small and mid-size companies and software developers support for managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of experience provides you with an easy one-stop source to help you build and manage a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Cisco-authorized network engineers can show you how to build an affordable, 24x7 Internet connection architecture that can achieve non-stop Internet access through a broad array of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for fault tolerant Internet connectivity to implement a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access.
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Progent provides national online technical support and consulting services for companies who run Solaris environments or whose information systems feature a mix of Solaris and Microsoft technology. Online technical support offers maximum return for your IT budget by protecting user productivity and limiting the time billed for computer analysis and repair. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist you with the most difficult network issues.
Progent offers national online phone support and consulting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX and Microsoft Windows products. Remote network consulting offers optimum return for your IT budget by extending user productivity and shortening the time billed for computer analysis and repair. Sophisticated online support utilities and experienced service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or through a mix of phone support and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist with the toughest network issues.
Progent can provide economical remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced help for Access application development, database migration, performance tuning, report design, and maintenance. Progent also offers tailored webinar training for Access programming and database administration.
Progent offers affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced DBA services for any version of Oracle including 10g and 11g and can also help plan, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Progent's certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced network service programs, mid-size organizations can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small business information systems enterprise-class availability, security and productivity.
Stealth penetration checking is an important component of any overall network security strategy. Progent's security experts can perform thorough penetration tests without the awareness of your company's internal network support resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event log monitoring are correctly configured and consistently observed. Progent can implement ongoing autonomous penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest variants of ransomware.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your business needs.
Progent's Help Desk Call Center outsourcing and co-sourcing services enable organizations to save money, increase productivity, and adapt immediately to fast-changing economic circumstances.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's certified Excel and Office 365 Excel consultants offer a wide variety of online services to help your organization to design, program, pilot test, install, manage, and debug business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel solutions to the latest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between different releases of Excel. Progent can provide on-demand support to clients looking for a quick solution to a stubborn issue related to Excel and Progent can also provide full project management services for migrating or creating line-of-business applications built on Office Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the special requirements of individuals or groups.
If you want to revamp your corporate web site, create internal webs for applications such as HR or employee education, establish a high-impact web presence for a new business, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also help you build and manage a secure, robust server and communications network, including remote and wireless access, to support your web solutions.
Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange infrastructure to reduce capital expense and management hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to assist your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or on-premises configuration and troubleshooting support to assist your organization to design, implement, upgrade, tune, administer and debug Aironet Wi-Fi AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity solution that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your specific workplace layout, construction, and expected network traffic.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
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Progent's Microsoft and Cisco certified experts provide three service programs to help mid-size and large businesses create an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help organizations analyze the numerous top level Help Desk software packages available and determine what products might be excessively expensive, miss key functions, or align badly with your company's corporate culture. Progent also provides short-term staffing for organizations who need to augment their internal Help Desk staff for special projects or to fill in for absent or incapacitated personnel.
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to integrate, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent can help you in any and all phases of your migration to Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent offers customers access to consultants who have earned some of the IT industry's most prized credentials. Progent thinks that clients have the right to know that their computer service providers have formal training as well as extensive practical backgrounds so that Progent's clients can engage Progent's service with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor support than is offered to non-certified service providers, enabling Progent to deliver customers a higher level of computer support. In other cases, major certifications such as CISM or CISSP for network security can help enterprise clients to show compliance with regulatory requirements by engaging the assistance of accredited industry professionals.
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once workers complained about them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent is now able to anticipate system troubles before they grow to be critical enough to impact network uptime. Because of MOM, Progent can deal with looming problems before clients know that the problems are there. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small company IT systems enterprise-class availability, safety and productivity.