Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Microsoft Dynamics GP allows you to grow and manage your company better by delivering easy availability of strategic data and a rapid return on investment. Dynamics GP confers important business benefits including its ability to extend the reach of your company, handle your financials, computerize financial operations, unify processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can show you how to configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP consultants to make sure you derive all the benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent offers technical services for medium size companies who have 100 to 250 network users. The medium size company or work group has typically been an overlooked segment of the market for network support services. The cost structures and service access models of major third-party support firms make them too expensive for the ordinary small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT system whose complexity and capability are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 server monitoring, significantly lowers the network support expenses of a small-medium business while offering the mid-size organization with enterprise-level support from certified, world-class experts knowledgeable in a broad range of midsized business technologies. If your mid-sized organization or small business is looking for the quality of IT support needed by a mid-size office without budgeting big-company costs, contact Progent.
Progent's wireless site survey and predictive modeling assist you to design, implement and debug a Wi-Fi network adapted to your facilities, offering your business a wireless solution that delivers the reception, speed, capacity, QoS, security, and roaming capability your business requires. Wireless site survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises site survey services for validating, tuning, and troubleshooting an operational wireless network.
Progent can deliver in-depth remote support for all technologies associated with today's small company information networks and offers an array of vital, on-demand support services such as a part-time Chief Information Officer to provide senior-level IT design and negotiating capability, a Call Center for help desk support, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management for major projects such as site relocations orOS upgrades, connectivity experts for building and maintaining high-performance and robust infrastructure, certified security specialists to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity plans, and software programmers to write, enhance, or troubleshoot business applications.
Progent's Technical Response Center provides low-cost nationwide after-hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer 24x7 telephone support and remote direct network access to isolate and resolve network problems quickly and affordably.
Progent's consultants can help you to plan and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across onsite and cloud assets.
Progent's Microsoft and Cisco premier computer consultants can provide advanced help with a wide range of products and technologies and can provide that assistance by phone nationwide or in person in select cities throughout the United States and anywhere in . Progent provides online help for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network engineers for complex network issues, as well as the the support of CISM-accredited security engineers to handle high-level security planning and troubleshooting. Progent has provided online network support to businesses in every state in the U.S.
Progent's Solaris family consulting experts offer small companies and developers assistance with administering and supporting Solaris environments that run with Microsoft-powered networks. Progent can give your business contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified consultants offer affordable remote technical support and development services to help your business to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can include web pages able to function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise-wide search, workflows, and other utilities to promote and improve collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar office productivity applications like Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from earlier versions of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Citrix offers a powerful family of platforms that provide enterprise-level manageability, scalability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic benefits of Citrix technology and help you design, test, deploy, optimize, and maintain Citrix virtualization platforms.
Progent offers cost-effective remote and on-premises consulting to help organizations of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's cutting edge machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Even if your business has a minimal network support staff and a modest technology budget, your information system can still have the same high reliability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Progent's Microsoft-certified consultants offer advanced expertise in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a wide range of cost-effective remote support services based on industry best practices to assist businesses of any size to get all the advantages of this leading platform. Support services offered by Progent include system planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and transmit email, examine the GAL, import addresses, sync up calendars, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to disrupt productivity.
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticketing, responsibility, status tracking, and metrics.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to impact your business.
Progent's consultants can assist you to plan and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and cloud assets.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can help you plan and implement a smooth migration to Microsoft Dynamics GP so that you preserve your data, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a sensible migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP 2010/Great Plains 2010.
Progent is among the most expert network support firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Windows 2012 Cluster Shared Volumes IT Consultants
Progent's private cloud hosting service allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restore. You can use Progent's private cloud to eliminate large investments in the purchase, maintenance, and management of network hardware and data center facilities while achieving world-class levels of network reliability and physical security.
Microsoft Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by offering deep availability of strategic data and a fast ROI. Microsoft Dynamics GP offers major business benefits such as its ability to extend the reach of your company, handle your accounting, automate financial operations, unify processes throughout your company, refine inventory control, enhance order accuracy, expand sales and minimize lead-time, and maximize cash flow. Progent can help you set up and maintain a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Dynamics GP software.
Progent's consultants can provide online and on-premises consulting services for companies of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified network security experts can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.
Microsoft Windows 8.1 is designed to run on devices ranging from smartphones and slates to engineering workstations. An abundance of innovative features, such as its touchscreen support and signature tile user interface, provide a broad selection of benefits for companies who know how to exploit them. Progent's Windows consultants can help bring your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant competitive advantage from the product's many new and enhanced technologies.
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid networks that transparently combine on-premises and cloud resources.
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets intended for workers who are on the move within campus, warehouse, health-care or other environments where IT management wants user endpoints that provide more administrative control, data security and ruggedness than is achievable with the BYOD mode of mobile communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and optimize many components of your Wi-Fi environment such as APs, switches, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants can provide remote and onsite assistance to help you create and administer a Cisco wireless IP phone solution by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business impact of your IT network; integrate XenDesktop technology with your physical and virtual servers, user devices, and printers; migrate your older desktop virtualization software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to follow best practices to manage your XenDesktop solution efficiently.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Microsoft Certified Technology Consulting Failover Clusters Windows Server 2012 R2
Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their comfort zone, Progent can concentrate on providing high-value services where Progent has little competition. Medium-size companies who utilize familiar freelance service providers or who employ internal support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their networks more robust, secure, and efficient.
Microsoft SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to network users, lessening the complexity of designing, integrating, administering, and using company data and analytical programs on platforms ranging from mobile devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and wide knowledge in designing and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent can help your IT team to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that combine local resources as well as one or more cloud services. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
Microsoft Windows Server 2008 is an important advance in making information networks more protected and available, easier to virtualize and manage, higher performing, and able to provide an improved platform for web hosting and development. Progent can assist your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering consulting, technical support, education, staffing, network monitoring, and security engineering services.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their market, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Progent's professionals provide expertise in multiple disciplines related to mobile connectivity such as system infrastructure, Activesync, wireless security, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft and Cisco certified consultants can save your organization work and expense by using their wireless expertise to show you how to select and integrate mobile connectivity technologies that make sense for your business. Progent can also optimize your IT infrastructure so that mobile PDAs perform more reliably.
Progent can provide comprehensive support for every phase of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site analysis, project design and documentation, cost estimates of all new software licenses and hardware needed, recommended sourcing, system verification at customer location or at Progent's testing lab, setting up temporary coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old system, and training for customer's support staff and end users.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, designing or validating business continuity strategies, resolving compatibility issues, and building training environments for new technologies. For Progent clients who lack sufficient internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.
ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to disrupt productivity.
Progent has 20 years of background helping small and mid-size businesses to design, deploy, optimize, administer, and debug computer networks that support teleworkers.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more thoroughly, transforming uncooked information into useful insights into your company and customers.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and service companies to simplify complicated supply chains and streamline critical processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that spans from as-needed advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
If you are a network consultant with system support experience, joining Progent and working for our customers will expand your abilities through collaboration with our team of motivated, world-class consultants. Progent's commitment to offering network expertise and technical support to small and midsize businesses will offer you the chance to work in depth with business leaders and add tangibly to the growth of dynamic organizations. Also, Our virtual office network provides the most advanced technology for off-site support and wireless access to allow you to deliver speedy solutions when you take on business-critical problems.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a group of network consultants based in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran DRBC planning consultants. Progent can also assist you to design and execute a move to the Flexential facility by providing services such as planning solution architecture, specifying hardware components, system setup and validation, troubleshooting, setting up remote network management, and training your network support team.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to plan, deploy, manage and troubleshoot a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Progent can assist you to create, implement and manage a backupup/restore plan based on MSP360 Backup technology to protect your resources hosted on any leading public cloud. Progent offers end-to-end monitoring and remote management to prevent data loss resulting from human miscues, system glitches, malicious insiders, and malware assaults such as ransomware.