Additional Topics of Interest
Service Reporting Support
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support firms who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation sent by every staff member to each customer. The discipline of detailing and organizing service activity results in more effective support and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
Windows Server 2016 Just In Time PAM IT Consulting
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Windows 10 Security Information Technology Consulting
Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and administration, network optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.
System Center 2016 and Exchange Integration Engineer
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of System Center 2016, extend or tune an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.
Security Organizations for Juniper SA2500 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
CISSP Certified Security Systems Engineer Services
Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of IT security. Progent can implement cost-effective security systems that protect a small office against modern threats or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile clients accessing IT resources spread over a mix of physical datacenters and public and private clouds.
Microsoft Windows Server 2012 R2 Technology Consulting
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support team, create an enterprise-wide security strategy, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.
Consultant Services for Apple OSX Tiger
Progent's consultants can provide Mac users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of OS X and Progent can offer help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad management, or migrating to Apple's iCloud. For computer environments based exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your company's objectives.
VMware SRM and NSX Disaster Recovery Engineers
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for recovering services rapidly after an outage. SRM supports centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and administer a DR solution based on VMware SRM.
Information Technology Consulting for Microsoft Financial Software
Key features of Dynamics GP/Great Plains accounting include a modular structure that lets you buy just the components you require, a standardized architecture based on Microsoft technologies to protect your investment and offer a tightly interconnected environment, enhanced reporting capabilities that allow you to track all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to integrate information from almost any db software or workstation application into Microsoft GP/Great Plains, and an open design that makes it easy to create specialized programs. Progent can help you configure and maintain a reliable, secure server and communications network to support Dynamics GP, and can offer experienced GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP business accounting software into a high-value business solution.
64-bit Server Specialists
Progentís Microsoft-certified consultants can help you to enhance your desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit PC desktop computing, plan an efficient upgrade strategy that minimizes business disruptions, and deliver economical, expert remote support to assist your organization to configure 64-bit desktop operating systems and application software on your existing computers.
Engineer for Microsoft AD
Microsoft Windows Enterprise Directory demands extensive practical experience to configure optimally across a large corporation. Progentís Microsoft Premier engineers are experts in designing, integrating, and maintaining sophisticated Enterprise AD projects. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy legacy software configuration objects in production Active Directory systems, and repair of failed installations of AD and Active Directory-integrated applications.
IT Outsourcing White Papers
Progentís IT outsourcing packages provide economical computer support for medium-size businesses. Whether it includes planning system infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or creating a web-based business solution, outsourcing your network engineering services can smooth out costs and eliminate risks, permitting network support expenses to increase in a more linear and controlled manner than is possible by amassing a large, all-purpose in-house IT staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available system architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server, and SQL Server.
Network Engineer for Microsoft LCS Server Instant Messaging
Microsoft Office Communications Server provides IM and presence in an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with popular Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased individual productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the advantages of Office Communications Server throughout your entire corporation.