Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.
Progent has over 20 years of experience deploying, maintaining and troubleshooting the core components included with Microsoft System Center and can assist your organization to design, install, support, and repair your System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can help your organization to migrate to the current version of System Center from a previous release or from a third-party datacenter management solution to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus infrastructure and application performance monitoring.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing SCOM environments and offer companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server operating system and powered by technology first produced by Connectix, provides the performance needed to carry out server consolidation, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class IT environment with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses who want to enhance operational efficiency in software development and piloting, upgrading from outdated mission-critical software, and hardware consolidation. Progent's professional Virtual Server consultants can assist your company to evaluate and integrate MS Virtual Server 2005.
Progent has 20 years of background assisting small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot computer networks that incorporate a remote workforce.
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to deploy your Fortinet FortiGate firewalls to safeguard all your digital assets at the network edge, within the data center core, at branch locations, and at the cloud edge.
Progent's pricing policy is to bill for phone support and in-person visits per minute. As a result, you are billed exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no service activation charge and requires no monthly commitment for services delivered during regular working hours. Many service organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for fast fixes so you will not be tempted to permit less critical problems to stay unaddressed.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's team of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, in the trenches of IT support, executing a wide variety of technical projects for a large mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This means that you get not just expert IT help, but also a consultant with proven methods for applying technical knowledge to resolve actual IT problems quickly.
Cisco offers a full product line of routers including appliances designed to provide the protection, performance, and availability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
Progent can assist you to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that seamlessly combine on-premises and cloud-based products and services.
Our compensation model is based on contribution, so similar to working as a freelance contractor, your income is directly tied to your generated revenue. Some of our support staff focus on quality of life and elect to work at a more relaxed pace, using our self-determined calendar to follow personal enthusiasms such as hiking, motorcycle racing, snow boarding, surfing, vacations, or sharing free time with relatives and acquaintances. Other consultants take advantage of the chance to make big dollars through hard work and long days. Progent fully supports either side of the spectrum plus any point in between.
Microsoft Dynamics GP/Great Plains can help you expand and manage your company more efficiently by delivering easy availability of strategic data and a rapid ROI. Dynamics GP offers important productivity benefits including its ability to expand the reach of your company, manage your financials, automate financial processes, unify procedures throughout your company, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can help you configure and maintain a robust, safe server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Microsoft Dynamics GP software.
Progent can assist your organization to utilize Cisco's networking technology to create a robust foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas such as resource consolidation, security and compliance, manageability, reliability, and disaster recovery.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of performance that information security managers are expected to master. It gives business management the confidence that consultants who have earned their CISM credential have the background and knowledge to deliver efficient security management and support consulting.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
E-Mail Guard by Postini provides constantly updated spam and virus filtering, data filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your company is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Manager technology through Progent's E-Mail Guard anti-spam and virus protection service offering. Progent's expert email security consultants can help you develop an email defense plan that includes antispam and virus defense products and policies.
Microsoft Windows Server Failover Cluster Support and Setup
Progent's Support for IT Service Providers lets you use Progent's consulting experts under your own brand as a transparent arm of your network services team.
Progent's Microsoft-expert engineers can help you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit PC desktop processing, plan an affordable upgrade process that minimizes business disruptions, and offer inexpensive, expert remote help to assist your organization to install 64-bit desktop operating systems and applications on your existing hardware.
For small organizations interested in Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to information@progent.com.
Microsoft 365, formerly branded Office 365, is Microsoft's extensive family of client productivity programs and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud services are available in an array of product bundles intended for markets from students and households to global enterprises. Progent can provide quick and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription options available with Microsoft 365 and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that transparently integrate on-premises and cloud products and services.
Progent has put together two ultra-affordable service packages intended to enable small companies to get an independent security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your network from beyond your firewalled perimeter to determine possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from an authorized machine within your company firewall to determine the risk to internal threats. Both security inventory services are set up and executed from a secured remote location.
Progent can provide affordable remote assistance to assist your business to plan, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, secure and efficient infrastructure that aligns with your computing model. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.
Progent's UNIX platform consulting experts offer small companies and software developers support for administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy one-stop source to show you how to create and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 help, repair, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Colocation sites allow companies to share enterprise-class facilities for housing computer hardware that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation program including selecting and moving to a colo site, creating system architecture, defining hardware, on-premises and on-line maintenance, setting up remote network administration, and education your IT staff.
Microsoft Office Communications Server delivers IM and Real Presence as part of a scalable, enterprise-grade package featuring enhanced protection, transparent integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product allows lower costs and elevated operational efficiencies, enhanced worker productivity, and stronger IP protection. Microsoft Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite configuration support and mediation help for your Office Communications Server 2007 environment and can assist you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add business value to your information network
Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance compliance, and boost worker output by making sure that operating systems and applications are always up to date, managing licensing, and reporting resource usage profiles so you can make informed buying decisions. Once your organization is ready to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement a smooth move to SCCM 2012.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Windows Server 2012 R2 Cluster Management IT Consultants
Progent's Microsoft-certified database application consultants offer businesses of any size remote DBA and programming services for leading RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include installation and configuration, database architecture and coding, management support, replication and synchronization solutions, capacity planning, tuning, data migration, information security, backup/restore options, troubleshooting, and webinar training.
Progent's Computer Help Desk Outsourcing Support Services for desktop technical support are intended especially for small organizations who need immediate access to a Help Desk Call Center with expert phone support and effective escalation capability but who must operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Helpdesk Software Selection and Integration.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Cisco-certified Wi-Fi technology consultants can assist you to configure, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
E-Mail Guard is Progent's affordable anti-spam and antivirus service that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-based anti-spam and antivirus services that ward off email attacks before they are able to breech the company firewall. Perimeter Manager also allows administrators monitor and control their email systems, regardless of server platform, hardware technology, or geographic location.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide web-based management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Cisco's Small Business family of access points are Linux-based units designed as entry-level wireless solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or onsite configuration and debugging services to assist your organization to plan, implement, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology.
If your organization does not need immediate remote help but you think you will need assistance with your network soon, you can conserve time and expenses and guarantee that the appropriate IT skill will be available when you require it by contacting a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to information@progent.com.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
If you want to update your corporate web site, build internal websites for applications such as human resources or employee education, establish a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also show you how to build and manage a safe, robust server and communications network, including remote and wireless connectivity, to support your web tools.
Progent is among the most qualified network support firms for integrating email solutions based on Exchange 2000. Progent specializes in helping small companies receive the full benefits of Microsoft Exchange Server 2000 under common situations such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.
Progent provides clients access to engineers who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their IT service providers have accredited testing plus extensive practical experience so that Progent's clients can engage Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor support than is offered to non-certified service providers, allowing Progent to offer customers a higher class of IT service. In other cases, major credentials such as CISA or ISSAP for network security can aid corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized IT professionals.
Progent's Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to providing expertise, support and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, high-availability network architecture that addresses reliability issues covering a broad array of infrastructure technologies and procedures.
Progent's Cisco-authorized network professionals can show you how to create an economical, 24x7 Internet connection solution that can deliver non-stop Internet access via a broad array of high availability Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the latest techniques for 24x7 Internet connectivity to implement an economical, completely redundant Internet network with automatic failover and other features to deliver fault tolerant Internet access.
Windows 2012 Cluster Shared Volumes Support Outsourcing
Global Information Assurance Certification was established in 1999 to validate the skill of IT security professionals. GIAC certifications are recognized by companies and institutions throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the security disciplines addressed within GIAC certification such as auditing network vulnerability, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
If your business does not require urgent remote support but you think you will require assistance with your network soon, you can save time and money and ensure that the appropriate expertise will be available when you want it by getting in touch with a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Progent's Technical Response Center offers affordable national extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide 24x7 telephone support and remote secure network connection to isolate and repair network problems rapidly and economically.
Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad synchronization, or moving to iCloud services. For business environments based exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your company's objectives.
Progent's high availability network consultants provide non-stop computing support, disaster recovery planning, system load balancing, non-stop interoffice connectivity, non-stop Internet connection design, 24x7 data center support, and other 24x7 operations consulting to help your company configure a non-stop environment for line-of-business applications. Progent has the knowledge and experience to design affordable, non-stop systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-site network with a completely mirrored Internet connection and efficient system load balancing.