Progentís team of Microsoft and Cisco Certified experts average more than a decade of real-world professional experience, at the forefront of IT service, performing a wide variety of IT projects for an extensive array of businesses. Each Progent support professional shares a refined collection of personal best practices that are combined into company-wide leading practices training that Progent teaches its support personnel. This guarantees that you get not just world-class IT help, but also a support engineer with field-tested methods for applying computer knowledge to repair actual network problems efficiently.
Progent's Microsoft-certified consultants can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security, and increase productivity by making sure that operating systems and applications are always current, managing licensing, and monitoring resource usage profiles to help you make informed buying decisions. When you are set to update your SCCM 2007 change management solution, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Microsoft Virtual Server, run on the Microsoft Windows Server operating system and powered by technology first developed by Connectix, delivers the performance needed to carry out hardware reduction, application upgrade, and server quarantine projects via virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to enhance operational efficiency in application programming and piloting, migration from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server experts can help your business to evaluate and integrate MS Virtual Server.
Progent has extensive experience delivering a broad range of online network consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing expert remote IT consulting and has delivered network solutions to clients in every state. Online support saves travel costs and resolves issues more quickly than on-premises support.
Progent's business climate will make you a better consultant by enhancing your technical skills and boosting the loyalty of your clients. Progent makes good on this commitment by recruiting the top professional experts for you to work with, offering an advanced system architecture, using custom software utilities to enable the highest quality of support, and by streamlining our operational structures for finding and retaining customers.
Progentís National Support Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support experts provide phone support and remote secure network connection to troubleshoot and repair network problems rapidly and affordably. The breadth of IT experience represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest problems to competent experts as required.
Progent's Microsoft authorized experts offer several service programs to help mid-size and large companies develop a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies analyze the various high-quality Help Desk application programs on the market and determine what packages may be too costly, lack critical functions, or align badly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk staff for special tasks or to substitute for absent or incapacitated personnel.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are in keeping with your business goals.
Progent provides the services of Microsoft and Cisco-Premier IT support professionals to show clients economical alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can assist you to improve your network's e-mail infrastructure, protection, availability, performance, and IT administration.
Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST solutions for survivability.
Progent offers expert remote consulting to help organizations integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that utilize local IT assets along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent has been providing SharePoint support since the first product was released more than a decade ago, and Progent has the scope of IT know-how to help organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in individual jobs associated with your SharePoint 2013 migration.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and significant experience with information security architecture. ISSAP security experts have in-depth understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.
Before Progentís MOM-based solution, network problems were approached reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent is now able to fix network troubles before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before clients suspect that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class availability, security and performance.
Progent's Microsoft Exchange Server Hosting Services offer a world-class data center with redundant electrical and cooling systems, round-the-clock staffed security and IT support center, and fault-tolerant access to Internet backbone service providers. Hosted Exchange servers are configured as virtualized servers for high availability, smooth scalability, and fast restoration. Services feature complete incorporation with your network, connectivity with handheld communication devices, automated monitoring of performance and security, spam protection, security update and service pack control, Help Desk Call Center services, daily data backup, and full email management support.
Progent can provide affordable remote assistance to help you to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training to help manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the strategic value of your information system.
Progent's Wireless Consulting Services provide a fast, economical option for businesses of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's work environment will make you a more capable professional by improving your information technology knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the top consulting talent for you to operate with, offering a state-of-the-art network and communications architecture, running proprietary application utilities to enable the maximum level of support, and by streamlining our operational models for attracting and retaining customers.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds helping small and mid-size organizations to reduce system downtime by providing affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can help you to develop and test an efficient business continuity strategy that matches your business needs and budget. Progentís disaster recovery engineers can help you to design, deploy, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email components to lower capital expense and management overhead. You can deploy Exchange Online to host all your Exchange mailboxes, or you can run a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to help your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, carry out a non-disruptive migration from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and troubleshooting.
Progent's Microsoft Exchange Server Hosting and Management Services offer a world-class data center that features backed-up electrical and cooling systems, round-the-clock site security and operations center, plus fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtual machines for high availability, easy scalability, and rapid restoration. Services include integration with your business network, connectivity with handheld computing devices, automated tracking of performance and network security, spam protection, security update and service pack management, Help Desk support, daily backup, and full messaging management services.
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of remote services to help your organization to plan, program, test, install, administer, and debug business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to move your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various releases of Excel. Progent offers as-needed support to organizations looking for a quick fix to a stubborn issue related to Office Excel and Progent can also provide full project management services for upgrading or developing mission-critical applications based on Excel. Progent's cost-effective webinar training for Office Excel can be customized to address the special requirements of individuals or groups.
Progent provides nationwide urgent technical support and troubleshooting services for companies that run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Remote IT help provides maximum return for your information technology budget by protecting client efficiency and limiting the hours billed for network repair services. Sophisticated online support tools and experienced technicians and consultants allow Progent to handle most IT problems without wasting time and money by traveling to your site. In most of situations your IT problems can be remediated by telephone or via a mix of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist with the toughest system issues.
Progent provides nationwide online phone support and consulting services for companies who run Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft Windows products. Progent's consultants can provide Mac users a variety of services such as desktop assistance, upgrading to the current edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online network consulting provides maximum return for your IT dollar by extending user productivity and shortening the hours charged for computer repair services. Sophisticated remote access tools and experienced service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be remediated by telephone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help you with the most difficult system problems.
Failover Clusters Windows Server 2012 R2 Computer Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Progent delivered a wireless networking solution that allowed a school to improve productivity and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
If your company is producing UNIX-based applications on a network that includes Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of strategic know-how without the continual hassle of managing your business network. Through the use of automated network monitoring and by providing remote and on-site assistance as your business needs it, Progent represents an affordable solution for managing an information system that features high availability, protection, and performance. Progent's developer assistance services include comprehensive information technology outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, network monitoring, and Helpdesk outsourcing.
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security strategy, automate network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller solutions.
Progent's ProSight family of managed services are geared to offer organizations who maintain minimal in-house network administration and support teams with low-cost help from world-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance costs, smart automation of routine management tasks, ongoing adoption of the latest technology, smooth transition from legacy technology to current solutions, close alignment of computer technology with business objectives, access to veteran network consultants, and allowing management to focus on business rather than fast-evolving network technology.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security solutions for IT networks with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business plan and implement an installation of Microsoft ISA Server 2004 that meets your information security requirements without limiting your network.
Failover Clusters Windows Server 2012 Support and Setup
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Windows systems with extensive resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.
Progent offers Microsoft Windows Cluster Server support to help your company implement fault-tolerant clustered servers that can provide 24x7 operation. Clustered Windows servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Server Cluster. By assisting you t design high availability clustered server solutions around Microsoft Windows Server 2003 Cluster, Progentís Premier Windows consultants make sure that your non-stop server clusters are configured to maximize the strategic value of your IT system.
Progentís Wireless Site Survey helps you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your facilities, offering your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive onsite service.
NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent offers online guidance from NetDocuments experts to help your law firm to design, configure, administer, optimize, or debug a document management system solution based on NetDocuments.
Remote continuous network monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of any size can get a degree of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as economical service packages designed to help you to detect and resolve a most IT network problems before they get big enough to impact your business.
Microsoft Windows Active Directory requires significant hands-on experience to integrate efficiently across an enterprise. Progentís Microsoft Premier engineers are skilled in designing, deploying, and supporting sophisticated Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in production Active Directory environments, and repair of failed installations of AD and Active Directory-associated applications.
Stealth penetration checking is an important part of any comprehensive network security plan. Progentís security experts can run extensive intrusion checks without the knowledge of your company's in-house IT resources. Stealth penetration testing uncovers whether current security defense tools such as intrusion incident alerts and event log analysis are correctly set up and actively observed.
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 available from Progent include Return on Investment estimates, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and management, network optimization, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration technical help.
Progent's certified consultants can help your company to evaluate Windows 7 to verify application compatibility and to determine its speed and stability working in your environment. Progent's consultants can also help you to estimate the likely strategic benefits of adopting Microsoft Windows 7. If Windows 7 makes sense for your business, Progent can help your IT organization to plan and implement a smooth migration to Windows 7 from a your current release of Microsoft Windows.
Progentís Microsoft certified experts offer a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting software in the Dynamics GP/Great Plains line, offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is simple to deploy and configure, and with its modular design you can license only the capability you currently require, with the option to add users and enlarge functionality when necessary. Progentís Microsoft Dynamics GP Software support engineers can show you how to install, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP.
Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send messages, examine the Exchange global address list, import addresses, synchronize calendars, and invite people to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.
Progent's Cisco-Premier network consultants can show you how to use Cisco's management tools along with a selection of specialized third-party products to create a comprehensive network management solution in order to keep your environment operating smoothly, fully utilize limited resources, protect your data, recover rapidly from device breakdown or malicious attacks, and enable you to add or repurpose valuable resources intelligently and affordably as your business evolves.
Remote 24x7 monitoring, proactive alerts, and periodic reports are vital to preserving the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can get a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as economical service packages designed to assist your company to detect and resolve a an array of network issues before they get big enough to disrupt productivity.
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These improvements favorably impact vital areas such as manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable online consulting and management services for Exchange 2013.
Progentís Microsoft-certified experts provide small and medium size companies world-class consulting support for SMS Server and Configuration Manager, Microsoft's standard tools for change and configuration automation. Configuration Manager is Microsoft's new title for the update management solution formerly known as SMS Server. System Center Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server 2003 including comprehensive automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progentís Microsoft certified engineers can show you how to use Systems Management Server or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch control, software tracking, and software license compliance. Progent's consultants can also assist you to migrate efficiently from SMS Server 2003 to System Center Configuration Manager.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of support in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, installing, administering and troubleshooting powerful IT applications based on Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.