Additional Topics of Interest

Citrix XenDesktop desktop virtualization Consulting
24x7 Citrix XenDesktop Consultant

For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that improves the business impact of your IT system; integrate XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced online technical support. Progent can also train your network managers to follow best practices to maintain your XenDesktop solution effectively.

Cisco wireless Consultants
802.11ax Consulting Services

Progent's Wireless Consulting Services offer a convenient, economical way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

Monitoring and Reporting Network Consulting
Microsoft System Center Operations Manager Integration Services

Small to mid-sized businesses can now get all the benefits of Operations Manager and also have fast access to Progent’s Microsoft certified IT support experts. With Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide small and midsize company networks enterprise-class reliability, protection and productivity.

Consulting certificate expiration management
ProSight IP address management Consultant

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it.

MRTG for Linux Consult
Linux Network Monitoring, Nagios and MRTG Technology Professional

Nagios and MRTG are powerful, Open Source monitoring tools that run on Linux and can be used to analyze UNIX networks, Microsoft Windows networks, or mixed-platform environments in which Linux and MS Windows run side by side. The Nagios monitor lets system managers to monitor system services such as SMTP, HTTP, FTP, and PING. MRTG allows you to track the bandwidth in and out of SNMP network devices such as servers, routers, and switches. Progent's system monitoring consultants can assist you to use both these programs to tune and repair your computer network.

24-7 24x7 HelpDesk Remote Troubleshooting
Help Desk Remote Troubleshooting

The Help Desk support delivery model adopted by Progent gives small businesses an dependable alternative to reliance on independent consultants by offering extensive expertise accessible to numerous engineering groups, optional round-the-clock access to emergency help, fast escalation to world-class engineers for solving even the most difficult problems, support consistency and reliability, quick follow through overseen by veteran IT service managers, a variety of easy-to-use ways for requesting support tasks, and a high level of progress transparency made possible by ticket tracking and available via a web-based portal.

Internet Access Consultant
Consulting Services ISP Selection

Progent can provide the cost-effective services of online Internet connectivity consultants to assist your company to evaluate or update your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include assessment of your existing bandwidth use, carrier and service plan comparison and ordering, network provisioning, and overseeing a smooth move to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and configuring additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.

Fault Tolerant BGP Remote Troubleshooting
Fault Tolerant ISP IT Services

Progent's Cisco-certified network experts can show you how to create an affordable, fault tolerant Internet connection architecture that can achieve non-stop Internet connectivity via a broad array of high availability Internet access technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert consultants to show you how to apply the most current techniques for high availability Internet connections to build a cost-effective, fully redundant Internet network with automatic failover and other features to create non-stop Internet connections.

Double Take Replication Manager Network Consultants
Double-Take Software Support Outsourcing

DoubleTake/Carbonite Software offers a selection of products designed to provide small companies a variety of affordable solutions for replicating and recovering business-critical applications such as Exchange Server, SQL Server, Blackberry, and SharePoint. Progent’s disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite products into small company IT systems to create an advanced level of fault tolerance and disaster recovery capability at an affordable price.

Citrix XenCenter Professionals
Citrix Server Management Services

Progent's Citrix-certified consultants can help you to understand the business benefits of XenServer as well as other Citrix platforms, and can assist you to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can also assess your existing XenServer deployment and help you to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

Specialist Tennessee
Computer Setup Nationwide Support

Progent’s Technical Response Center (TRC) offers affordable national extended hours online help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer 24x7 phone support and online direct network access to isolate and resolve technical problems rapidly and affordably.

Apple iPhone Support
Macintosh Support and Setup

Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email help, network protection services, and one-on-one education. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also help your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer networks based exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, efficient and able to achieve your company's objectives.