Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched ability for serving branch offices that need IT service with the responsiveness associated with with small firms but which offers professional client interaction, complete documentation, and compliance with corporate IT protocols. If your enterprise has a branch office situated anywhere in California or any area served by Progent's consultants, Progent can provide a wide array of on-premises and on-line IT support services and system architecture expertise.
Progent's managed services for patch management offer businesses of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your servers, endpoints printers, network infrastructure appliances like switches and Wi-Fi access points, and IoT devices like sensors and robotics.
Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health reporting, allows secure self service, and delivers a single control mechanism for administering mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can assist your organization with any facet of planning, installing, operating and repairing a SCCM solution for local, cloud-based, or hybrid environments.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your small business in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progent can provide fast access to the expertise of seasoned wireless consultants who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, provision, and position Ubiquiti UniFi wireless access points for optimal coverage and throughput.
Progent’s IT outsourcing services offer affordable computer support for medium-size corporations. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and manageable fashion than is possible by amassing a large, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust network foundation for your vital Windows-powered business software including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT management, staff, create an enterprise-wide security plan, streamline network management, assist with creating applications, and generate and test a DR/BC plan.
Progent's Cisco-certified wireless consultants can assist businesses of all sizes to plan, deploy, manage and repair Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, density, scale, security compliance and manageability required for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient online and on-premises support for legacy and new-generation 802.11ac Aironet access points and Progent can help your business plan and manage deployments of indoor and outdoor/industrial Aironet access points.
SQL Server 2016 introduces significant improvements in performance, capacity, data security, high-availability, BOYD support, plus integrated BI. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and onsite support to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent's Microsoft-certified consultants can provide remote and on-premises expertise for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and validate a security environment for your Skype for Business solution that meets regulatory requirements.
Progent offers special network security packages intended to provide larger enterprises an impartial and comprehensive security assessment from a team of certified security consultants. All Progent's network security evaluation packages incorporate a collection of procedures including automated scans from within and from outside your company firewall, professional interpretation of scanned data by certified security consultants, creation of a report explaining the results, plus an interactive high-level executive summary and an extensive interactive review for internal IT managers.
Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and on-premises evaluation and migration support for Windows 10 available from Progent's experts include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined deployment and management, network optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and ongoing technical help.
Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and onsite consulting expertise, software development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive intranet system.
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small organizations to make the move from the older stand-alone in-house datacenter to the new hybrid networking paradigm that combines local and virtualized cloud-based software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent can provide comprehensive project management support to help you plan and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting, troubleshooting, and training.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Cisco offers an extensive product line of routers that includes appliances designed to deliver the security, performance, and reliability required by customers from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Progent offers small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security strategy and choose the right technologies from a variety of suppliers to support your security goals while staying within your spending restraints.
Progent’s Technical Response Center (TRC) offers national extended hours remote help for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone support and online secure computer access to troubleshoot and resolve network problems rapidly and affordably. The scope of IT expertise available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult network issues to qualified specialists as needed. For urgent problems, the TRC tries to answer your call for service within one hour.
Progent’s Microsoft-premier consultants can help you to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit processing, design an affordable upgrade process that minimizes operational disruptions, and provide inexpensive, expert online support to aid you to configure 64-bit software and application programs on your current computers.
Smartphone patch management Technology Professional
Progent offers cost-effective remote support to assist businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Microsoft Certified Partner System Center Operations Manager Integration Services MOM 2007 Online Support
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix serious problems detected by SCOM 2012.
Progent provides small businesses a pair of low-cost security evaluation packages that include, for a preset fee, remotely administered scans of your network security profile which are evaluated by certified information security engineers who assess the results of the scan, deliver unbiased summaries of your existing security vulnerability, and offer suggestions for enhancements. Progent offers two complementary network security inventory packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-quality evaluations of your IT network's vulnerability to attack.
Progent offers fast remote access to Cisco CCIE networking experts. Progent's CCIE engineers can link to your environment via powerful remote support utilities to provide fast and affordable troubleshooting and repair of critical network issues.
Progent is hiring a range of full-time employees such as solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE credentials; and consultants for fault-tolerant system design with experience in mobile connectivity, wireless integration, non-stop environments, business continuity planning, data preservation, and VMware technology. We are also looking for workstation support technicians, off-site troubleshooting professionals, and CISSP or CISM certified security professionals. Progent is also hiring veteran managers who can operate efficiently in Progent's dynamic, virtual office environment. Progent works with freelance consultants who have specialized knowledge and working background in crucial IT areas beyond Progent's primary service focus. Our Experts Team employs independent consultants who offer advice and programming services for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide expert help in technologies such as telecom, web development, EDI, web commerce, or database management. Independent consultants certified by us coordinate with Progent's full-time professionals to deliver comprehensive solutions for small company networks.
For small companies considering Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Stealth penetration checking is a key component of any comprehensive IT system security plan. Progent’s security experts can perform thorough intrusion tests without the awareness of your company's internal network support staff. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion detection warnings and event log analysis are correctly set up and consistently monitored.
Progent's Microsoft and Cisco premier computer engineers offer advanced help with a wide array of technologies and can provide that expertise by phone nationwide or onsite in major cities throughout the country and anywhere in California. Progent offers remote help for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft Windows and UNIX-based platforms. Progent also offers the expertise of Cisco CCIE network engineers for complex network problems, as well as the the support of CISA and CISM-qualified security engineers to handle high-level security planning and problem solving. Progent has delivered online network support to companies in all 50 states in the United States.
Progent offers businesses of any size enterprise-class network remote or on-premises consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual infrastructure offers lower TCO of hardware and quicker ROI, more efficient use of servers, simplified operations, increased system uptime, and easier manageability. Typical usage scenarios for virtual servers are hardware consolidation, economical platforms for line-of-business legacy software running on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and commitment required to earn the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your company better support for your information network.
Progent offers cost-effective online consulting to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to design, deploy, manage, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for resolving particularly challenging issues, or comprehensive project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Progent's Cisco-authorized IT consultants can help you build an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet access via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to help you utilize the latest techniques for 24x7 Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet availability.
Progent's experts offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email help, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad management, or moving to iCloud services. For business environments built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and supporting a network environment that is available, secure, fast and able to achieve your organization's business goals.
Progent's Cisco Meraki Wi-Fi AP experts provide remote and on-premises support services to assist businesses of any size to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or device.
Microsoft Windows Server Update Services enables IT managers to deploy and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent's Support for IT Service Firms lets you use Progent's information technology engineers while retaining your own service brand as a seamless arm of your IT services staff.
Progent's Juniper-authorized network consultants can assist your company to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate smoothly from discontinued equipment to current versions. Progent's Junos OS engineers can offer support for Juniper's premier network operating system to enable you to streamline the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that include a combination of Juniper's software platforms.
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware.
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants can help your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Progent's Microsoft and Cisco-certified network experts can help you to determine the value of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and integrating your vital communications platforms.
Progent's seasoned ransomware recovery experts can help you to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.