Progent can provide the support of Microsoft-certified engineers and seasoned software programmers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and security consultants to help you to assess the likely advantages of Microsoft SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and define an efficient and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Progent's seasoned group of IT consultants and subject matter specialists have years of background providing online and on-premises support for businesses of all sizes who need to integrate Android phones and tablets into their IT networks so that users can communicate and collaborate from anywhere. Progent offers the range of skills to solve network problems that span numerous vendors and that represent a combination of older and up-to-date technology. Progent offers cost-effective online consulting to assist you with any stage of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to help you to resolve particularly stubborn technical problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones to maximize their business value.
Cisco's security and remote access solutions for small to medium sized businesses represent a complete range of manageable protection hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your corporate goals.
Microsoft Dynamics GP accounting includes analysis and reporting capabilities that allow you to track all business processes, revenues and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can help you design reports that let you understand your business more completely, converting uncooked data into useful business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and eCommerce solutions that work seamlessly with Dynamics GP.
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, configure, expand, or maintain a telepresence environment that protects your investment and maximizes the business value of your IT network. Progent also offers the expertise of infrastructure consultants able to assist businesses of all sizes to create and troubleshoot a network that delivers the speed, reliability, protection, and scalability you need to support your video conferencing/telepresence solution.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple venues with thousands of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi consultants who can help you to determine the value of Ubiquiti's UniFi technology for your environment and assist you to plan, install, administer, and maintain your UniFi solution.
Progent offers national remote help and consulting services for companies who operate Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X clients a range of IT services such as desktop assistance, upgrading to the most recent version of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or moving to Apple's iCloud. Remote IT help offers maximum leverage for your information technology budget by preserving client efficiency and shortening the time billed for computer repair services. Advanced online support tools and experienced technicians and engineers allow Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In most of situations your IT problems can be remediated over the phone or through a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISM certified security professionals to assist with the most difficult system problems.
Progent's Cisco-Certified network consultants can show you how to run Cisco's network management utilities along with a selection of powerful third-party applications to create a complete network management solution in order to keep your network operating reliably, conserve expensive resources, guard your data, recover rapidly from device failure or deliberate assaults, and enable you to add or reassign valuable resources intelligently and affordably as your business evolves.
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Progent's high availability network consultants provide reliability consulting, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, non-stop Internet interface design, 24x7 data center support, and other fault-tolerant operations services to show your company integrate a non-stop environment for line-of-business applications. Progent possesses the background to design economical, non-stop systems by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you design a fault tolerant mutli-site network with a completely redundant Internet connection and efficient network load balancing.
If you are an information technology consultant with system support experience, joining Progent and helping our customers will enhance your abilities via collaboration with our staff of motivated, high-output consultants. Progent's commitment to providing IT consulting and computer help to small and midsize businesses will offer you the chance to consult closely with decision makers and add tangibly to the success of dynamic companies. In addition, Progent's virtual office environment offers state-of-the-art technology for remote support and wireless connectivity to help you to come up with speedy solutions when you troubleshoot business-critical problems.
Before Progent's MOM-based solution, system issues were handled reactively, once workers were impacted by them. With the benefit of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to fix server issues before they grow to be critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to deliver small business IT systems enterprise-class reliability, safety and performance.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and analyzing network traffic based on user class and locale. Progent can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller solutions.
In addition to providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group online training classes tailored to meet your particular needs. Progent's consultants also can help you integrate and maintain a protected, robust network foundation to run your ERP, MRP and accounting applications.
For smaller organizations, computer security and regulatory compliance can be excessively complicated to stay ahead of but too dangerous to ignore. The world's biggest enterprises have been breached, and the top cloud services have on occasion been knocked out. It looks as though there's nowhere to hide. Progent has made it economical for smaller companies to implement vital IT security tasks successfully by providing the benefit of billable time to the closest minute with no minimum billing for remote support. You have the help of a world-class computer expert to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of system security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and creating a complete security plan.
Progent's Power BI consultants can help you to design, install, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to prepare your source data for Power BI reports and dashboards. Progent can help you build and manage an onsite, cloud, or hybrid architecture to run Power BI.
Cisco's Catalyst wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless access points, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by identifying threats and analyzing traffic content according to user class and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards vital business data generated locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to design, configure, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid network models that combine on-premises resources as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Colocation data centers allow companies to share world-class facilities for housing network equipment that supports vital applications. Progent's Microsoft and Cisco premier IT experts can assist your business with all facets of your colocation strategy such as selecting and moving to a colocation site, designing system topology, defining required equipment, on-site and on-line maintenance, setting up online system administration, and training your support staff.
Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 available from Progent include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and post-migration consulting support.
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services including system design, configuration, management, remediation, and application development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can get a level of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as economical service packages designed to help you to detect and fix a an array of IT network issues before they can impact your business.
Progent can assist your organization to support System Center 2007 Configuration Manager to streamline operations, improve security, and increase worker output by making sure that operating systems and applications are always current, tracking product licenses, and reporting usage patterns to help you make smart purchasing decisions. Once you are set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. You can use Progent's private cloud to avoid large capital costs for the acquisition, maintenance, and operation of network hardware and facilities while benefiting world-class levels of system reliability and physical security.
Microsoft Dynamics GP 2015 R2 introduces a new architecture that improves cloud integration, works with popular smart phones and tablets, allows one-time login with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.
Progent can help you to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from an older device and application management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent can assist you in any facet of your migration to Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Microsoft supports transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget.
Cisco has designed a full product line of routers including routers designed to provide the security, performance, and reliability required by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Progent offers national remote phone support and consulting services for businesses who operate Apple macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft technology. Progent's consultants offer Mac users a range of services such as desktop support, upgrading to the most recent edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and iPad integration and management, or moving to iCloud services. Remote network consulting offers optimum return for your information technology budget by protecting client productivity and limiting the hours charged for computer analysis and repair. Advanced online support technology and experienced service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and expense by going to your location. In most of cases your IT problems can be remediated over the phone or via a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help with the most difficult network issues.
If you want to revamp your corporate web site, create internal webs for applications such as human resources or employee training, establish a powerful web presence for a new business, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also help you design and manage a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web tools.
Progent's Office and Microsoft 365 experts can help businesses of any size to incorporate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless productivity solution that provides fast return on investment and promotes better business outcomes. Progent can assist your company to integrate Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different versions of Office desktop and offers live online training to individuals or groups.
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Reporting is an expanding family of real-time reporting plug-ins designed to work with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
If your business network mixes Sun Solaris platforms with Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your OS platforms to coexist for simple management, seamless dataflow, high availability, superior throughput, and tight security. Progent's Solaris and MS Windows integration support offerings include IT architecture configuration and support, support for Windows services for UNIX, online network monitoring and administration, remote network help and troubleshooting, on-site technical support, and Helpdesk services.
Progent can assist companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and resources and ensure that you avoid the common errors small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.