Progent is organized provide in-depth online consulting for all major technical areas associated with today's small business information networks and allows you to outsource a variety of strategic, as-needed services including a part-time Chief Information Officer to provide senior-level planning and budgeting skills, a Call Center for help desk support, 24x7 server monitoring, spam/virus filtering as a managed service, project management help for major initiatives such as office moves oroperating system upgrades, Cisco-certified consultants for building and maintaining fast and reliable infrastructure, security engineers to verify data protection and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or troubleshoot business application programs.
Progent's Microsoft-certified engineers can provide affordable remote support and programming services to assist your business to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can involve web sites that can function as portals, extranets, document and media management applications, blogs, data warehouses, business analytics, enterprise-wide search, workflows, and other utilities to support and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop programs like Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous versions of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small businesses a range of cost-effective alternatives for backing up and restoring vital applications including Microsoft Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business information systems to achieve a high level of fault tolerance and business continuity capability at a budget-friendly price.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, create pilot systems and rollout strategies, install Windows Server 2008 with your IT environment and applications, educate your IT personnel how to run enhanced administration tools, and deliver continuing consulting and support via affordable options including Helpdesk service and remote technical support.
Progent can assist your organization to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from an older device and application management platform or help you to modify your existing SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM by delivering expertise with related Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to design, cost-justify, pilot, implement, customize and support the Standard or Enterprise version of ISA Server on your network.
Progent's Jabber consultants can provide online or onsite expertise to help businesses of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for the technologies that go into creating a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Progent has more than two decades of background integrating, and supporting the key platforms that make up System Center and can assist you to plan, deploy, maintain, and fix your System Center 2012 R2 ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current version of Microsoft System Center from a previous release or from another datacenter management solution to provide the benefits of best-in-class provisioning, management automation, security, plus infrastructure and application performance monitoring.
Progent's Microsoft-certified consultants offer technical help and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and support expertise for Exchange 2003 Server include planning, deployment, project management, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
Progent's experienced ransomware recovery experts can help your business to restore an IT network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock.
Progent can help your organization to plan a migration to Teams from Skype for Business and install, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection with centralized management encompassing your whole enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the expertise to serve as your go-to source for network help, administration, education, and security expertise.
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for key applications by providing centralized, mixed-platform tracking of physical and virtual resources deployed across local datacenters and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite support to assist organizations of any size to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from different monitoring products, or integrate a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's wireless IP phone configuration consultants can provide online and on-premises support to help your organization create and administer a Cisco wireless IP phone solution by providing services that can range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build protection into your corporate processes.
Progent's pricing policy is to bill for phone support and on-site help by the minute. As a result, you are invoiced just for delivered support. Progent does not demand a more expensive rate for after-hours or priority service, and within California or in regions where Progent provides on-premises support, Progent does not bill for travel except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no startup charge and requires no retainer for support services provided during normal working hours. Many support organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast solutions so you won't be tempted to allow simple problems to fester.
Progent's Linux support experts offer small and mid-size businesses and software developers support for managing and supporting Linux systems that coexist with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of expertise provides you with a convenient single consulting firm to help you build and maintain a protected and reliable cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent can assist small and mid-size companies to deploy and debug video conferencing technology to allow their remote workforce to interact productively with teammates and clients.
Progent can provide cost-effective remote and onsite support to assist organizations of any size to move all or part of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a team of network consultants located in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC preparedness experts. Progent can also help you to design and carry out a migration to the Flexential data center by providing services such as planning system configuration, recommending hardware, system setup and validation, debugging, setting up remote management, and training your IT support team.
Progent can assist your company to plan and implement a smooth transition from a Solaris-powered IT environment to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can help you guard your information and minimize business disruption by developing an effective migration strategy that preserves your current investments in Sun Solaris software and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing environment, transition strategy and validation, Exchange migration services, information and application software porting, and processor and mass storage migration and consolidation.
Our compensation model is based on revenue sharing, so similar to working as a freelance consultant, your earnings are entirely driven by your generated revenue. Some of our consultants stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our flexible calendar to follow individual enthusiasms like hiking, car racing, snow boarding, surfing, travel, or spending private time with family and acquaintances. Others take advantage of the chance to earn big dollars via hard work and extended days. Progent fully supports either end of the spectrum plus everything in between.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Progent's network professionals can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your business, perform test installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for optimal operation with virtualization technology, help you in moving to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, establish and validate disaster recovery processes that maximize system availability, and provide ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk services.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of all sizes to design, deploy, administer, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and on budget.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating efficient migration methodologies, assessing and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT projects on schedule.
Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and introduces important new features as well as a revamped architecture. These improvements favorably impact key IT areas like manageability, high availability (HA), security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, design an efficient test and deployment plan, and train your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Microsoft Exchange Server 2013.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Progent's Microsoft certified professionals provide small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by outside and inside sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft-certified engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Microsoft Systems Management Server offers added capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs lower the net operational costs of managing and configuring software by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects that cover processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define sensible processes and policies to manage PDAs and smart mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that incorporates policies, procedures and IT products to keep your IT network protected.
If your office computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your servers into a unified network that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, superior throughput, and tight security. Progent's UNIX and MS Windows integration support services include IT architecture integration and service, support for Windows services for UNIX, remote server monitoring and management, remote network support and troubleshooting, in-person technical support, and Helpdesk support.
Fortinet next-generation firewalls are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet firewalls to protect your IT resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Progent can assist you in any and all phases of your migration to Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent can assist your business to design and execute a smooth migration from a Sun Solaris-based IT system to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and application specialists can help you preserve your information and minimize productivity discontinuity by designing an effective transition strategy that protects your existing investments in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing environment, migration strategy and testing, MS Exchange migration support, information and application porting, and processor and media transition and economization.
For assistance writing, improving, or repairing business aplications for Microsoft Windows, Linux, or for the Web, Progent's expert team of programmers, relational database architects, and project managers can help make sure you get the job done on schedule and within your budget. Progent's experienced application programmers offer cost-effective and efficient online help for projects as small as writing VBA scripts for Excel or as large as rolling out line-of-business RDBMS applications based on SQL Server or Oracle.
Progent provides small businesses a pair of ultra-affordable security inventory scanning packages that provide, for a preset fee, remotely administered scans of your security profile which are analyzed by professional security specialists who interpret the results of the scan, deliver unbiased summaries of your current network security, and make suggestions for improvements. Progent offers two complementary network security evaluation scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality assessments of your IT network's vulnerability to attack.
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to plan, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Progent's experts can provide Mac users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For business networks based solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and maintaining a network environment that is reliable, secure, efficient and able to achieve your organization's objectives.
For enterprise project management support, Progent offers access to senior IT experts with decades of background in technology management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers adhere to best practices to ensure that development or deployment projects are completed on time and on budget.
VMware's NSX virtual network platform allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and maintain a DR system based on VMware SRM and VMware NSX.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed support activities. Unlike some independent consultants or small support firms who offer minimal documentation or details of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by every consultant to each customer. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of common problems such as when a support client is virtually held hostage to a consultant who won't let go of the keys to the kingdom.
For enterprise project management assistance, Progent offers access to senior IT experts with years of background in IT management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients adhere to best practices to make sure major projects are completed on schedule and within budget.
Progent's Linux consulting experts offer small and mid-size companies and software developers help with administering and supporting Linux computers that operate with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience provides you with an easy one-stop source to show you how to build and manage a secure and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent has created special security service bundles intended to provide larger institutions an independent and thorough network security evaluation from a group of certified security engineers. All Progent's network security assessment bundles incorporate a collection of services including automated scans from within and from outside your corporate security perimeter, expert analysis of scan results by accredited security consultants, creation of a report documenting the findings, plus an interactive concise executive outbrief and an extensive live outbrief for in-house IT engineers.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting experts under your own brand as a seamless extension of your IT consulting staff.
Microsoft Dynamics GP/Great Plains can help you expand and control your business better by offering deep access to strategic data and a fast return on investment. Microsoft Dynamics GP confers important productivity benefits such as its ability to expand the presence of your company, manage your accounting, automate financial processes, unify procedures throughout your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can help you set up and maintain a reliable, secure server and communications foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to help you derive all the benefits of your Dynamics GP/Great Plains software.