Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
Progent's Cisco Jabber consultants can provide remote or on-premises support to assist organizations of any size to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for the technologies that go into building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable client relationships. Built-in Sales and Customer Service components enable employees to share data to help promote sales success and offer steady, efficient customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer service data.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand design review or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on time and within budget.
Progent's Network Help Desk Call Center Outsourcing Services for desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who must operate within a modest network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Applications Selection and Integration.
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and onsite support to help businesses of any size to design, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, responsiveness, security, ease of management and availability for wired and Wi-Fi users irrespective of their location or device.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent provide businesses of all sizes world-class network online or in-person consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also can provide security consulting for companies varying in size from the small office to the worldwide enterprise.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry technology economically and effectively, eliminating the need for an internal BlackBerry expert and reducing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, offers small businesses an efficient option for integrating BlackBerry technology productively into their IT system.
Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid networks that seamlessly integrate local and cloud resources.
Progent can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to upgrade from an older version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment so you get maximum return on investment.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Progent can show you how to design, configure, manage, and repair an efficient Wireless LAN infrastructure, recommend appropriate products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a complete 802.11x network security plan that is well aligned with the security strategy for your overall corporate network.
Progent offers affordable online assistance to help your business to design, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you get past specific technical bottlenecks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers online and onsite training to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT system.
Progent's Microsoft-premier consultants can help your organization to update your application servers or workstations from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit processing, plan an efficient migration strategy that minimizes operational interruptions, and offer economical, expert online help to aid your company to install 64-bit operating systems and application programs on your existing hardware.
Progent's ProSight portfolio of managed services are geared to offer organizations who have small in-house IT support staffs with low-cost access to enterprise-class management tools and consulting expertise. Advantages of the ProSight line of managed IT services include fixed network management expenses, smart automation of common management processes, ongoing adoption of the latest technology, smooth migration from older technology to current solutions, close alignment of information technology with business objectives, guidance from veteran IT experts, and freeing up management to concentrate on business instead of fast-evolving information technology.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's certified Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security holes.
Progent can assist your business to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent is one of the most qualified information technology consulting companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies get the full benefits of Exchange 2000 under common situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
Progent offers access to the cost-effective services of online Internet connectivity consultants to assist your company to evaluate or update your ISP services so your Internet access solution meets your business requirements. Services provided by Progent include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall software and hardware powered by Check Point Software's security platform to offer an economical and efficient security solution for your information network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point Power-1 appliances with security solutions from other suppliers and provide a single stop for continuing network support, maintenance, education, and design expertise.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance problems.
Progent's Cisco-Premier network management consultants can show you how to use Cisco's network management utilities alongside a variety of specialized third-party applications to build a comprehensive network management solution in order to keep your environment running reliably, conserve expensive resources, guard your data, recover quickly from device breakdown or deliberate assaults, and allow you to expand or reassign network resources sensibly and economically as your company grows.
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology engineers while retaining your own service brand as a seamless extension of your IT services team.
Progent's IT outsourcing services offer economical computer support for small businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can contain expenses and minimize risks, allowing network service expenses to grow in a more linear and controlled fashion than is possible by building up a bulky, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network architecture for your vital business software based on Microsoft Windows.
Colocation data centers make it possible for businesses to share world-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation program including selecting and migrating to a colocation facility, creating network topology, defining hardware, on-premises and on-line maintenance, setting up online network administration, and training your support personnel.
Progent offers the part-time services of a veteran Chief Information Officer who can provide a broad perspective to assist your company pick and maintain IT technology to meet your current situation and that can be a firm basis for your future growth. Progent's temporary Chief Information Officer services offer economic leverage to organizations who want to maximize the benefits from their network expenditures but who are unable or hesitant to take on another executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all major operating systems and connectivity technologies plus a wide selection and business applications, Progent is in an ideal situation to provide objective recommendations along with expert technical help for building and maintaining IT systems that fit the particular requirements of your organization.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent is one of the most expert information technology support firms for creating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small companies get the full benefits of Microsoft Exchange Server 2000 for common situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Colocation data centers allow companies to share enterprise-class facilities for hosting computer equipment that supports vital applications. Progent's Microsoft and Cisco certified consultants can assist your business with all aspects of your colocation strategy such as choosing and migrating to a colocation facility, designing system architecture, specifying required equipment, on-site and remote troubleshooting, setting up offsite system management, and education your support personnel.
If your company operates a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISA and CISM-premier consultants can assist your whole organization in a broad range of security areas including security management procedures, security design and models, access management products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery planning. CISA and CISM stipulate the fundamental skills and international standards of knowledge that network security managers are required to possess. These accreditations provide IT management the confidence that consultants who have achieved their CISA or CISM qualification have demonstrated the experience and theory to deliver effective security management and engineering help.
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, safe remote connectivity, SSL VPN, secure SD-WAN, and Zero-Trust support along with centrally managed and monitored services throughout your whole enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your single resource for technical guidance, administration, training, and security consulting.
Progent's Microsoft-certified consultants offer economical online and onsite expertise, application development, and technical support support for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.
Progent offers remote and on premises consulting to help you with any facet of BI reporting from troubleshooting or modernizing reports to planning and implementing an advanced business intelligence environment. Progent's BI experts can help your company to support your current BI environment, assist you to migrate reports from a discontinued reporting product to a modern solution, and provide custom remote mentoring tailored to your specific needs. Progent's business reporting and analytics consultants offer experience in the leading BI reporting and visualization platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent can provide cost-effective online and on-premises consulting to help organizations of any size to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Altaro VM Backup from Hornetsecurity offers small organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to help you to design, install, optimize and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of any size to design, deploy, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes in order to bring products to market quickly and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent provides customized remote training for a range of client apps and environments such as Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of traditional in-person instruction, including instant communication between clients and trainers, but avoids the costs of travel and the challenge of attempting to accommodate the schedules of multiple trainees. Available to single students or groups of any size, Progent's virtual instruction permits the instructor to run the class from an online office and the clients can be spread throughout an office or all over the the U.S. Live online instruction utilizes powerful teaching mechanisms such as virtual white boards, real-time questions, and shared applications. Sessions can be brief and targeted to specific subjects or longer in time and wider in scope.
Small to mid-sized businesses can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support experts. With Progent's affordably priced network support programs, mid-size organizations can select a simple co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide small and midsize business networks enterprise-class reliability, protection and productivity.
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis package based, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its modular approach you are able to license only the functions you currently require, with the ability to add clients and increase functionality in the future. Progent's Microsoft Dynamics GP support experts can show you how to deploy, configure and administer the current release of Dynamics GP or upgrade efficiently from an earlier edition.
Progent imposes no startup fee and asks no retainer for support services delivered during normal working hours. Progent's small granularity does away with big invoices for quick repairs so you won't be forced to permit minor problems to stay unaddressed.
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information.
Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact vital IT areas including manageability, high availability (HA), compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange Server 2013.
Progent imposes no startup charge and requires no monthly commitment for support services delivered during regular working hours. Progent's small granularity eliminates large invoices for fast solutions so you will not be forced to permit minor problems to stay unaddressed.