Additional Topics of Interest
Apple iPad and Windows integration Help and Support
Progent's support specialists in Mac and Windows technology can help you integrate Mac and Windows systems into seamless environments with full sharing and collaboration support. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's background in Microsoft and Macintosh service makes it possible to provide expert support to companies that depend on these platforms to keep their strategic edge. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows environment.
Call Center Consultants
Progent's Virtual Helpdesk support services are an integrated expansion of your internal IT service staff. Virtual Help Desk can include advanced call center features such as a dedicated telephone number with customer-specific greeting. Progent will also rout calls automatically to staff members who are specially provisioned and trained to handle your needs. In addition, Progent's Help Desk Call Center professionals can manage trouble tickets with any customer trouble ticket software for transparent integration with your internal technical services group. Benefits of Progent's Virtual Network Support Help Desk Call Center services include professional Microsoft and Cisco Help Desk Call Center expertise the moment you call, transparent expansion of your internal support staff, comprehensive support for critical client issues, and by-the-minute billing.
Computer Consulting for 24x7 Call Center
The Help Desk Call Center service delivery model used by Progent's Technical Response Center gives small organizations an effective option to reliance on freelance consultants by offering extensive expertise shared by numerous engineering groups, optional 24x7 availability of urgent assistance, escalation capability to world-class engineers for solving even the most intractable problems, support consistency and dependability, quick follow through enforced by veteran service administrators, a selection of convenient techniques for initiating service tasks, plus excellent process transparency made possible by ticket updates and available through a web portal.
Windows Server 2012 Integration Services
Progent's Microsoft-certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, staff, create an enterprise-wide security strategy, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
System Center OpsMgr 2012 Consulting Services
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
SCCM 2016 Mobile Application Management Support Outsourcing
Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, keeps track of network assets, guards against corporate data leakage, provides health reporting, enables safe end-user self service, and delivers a single point of control for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid networks.
Catalyst Ethernet Switch Support Outsourcing
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and migrate efficiently from outdated switches to modern devices.
Information Technology Outsourcing Group for Consultant Hourly Rate
Progent's pricing model is to charge for remote support and in-person help by the minute. As a result, you are billed just for received services. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. In addition, Progent imposes no minimum charge and asks no retainer for support services delivered during normal working hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for quick repairs so you will not be tempted to allow simple problems to fester.
Microsoft ISA Server 2006 Specialist
Secure Application Publishing with ISA Server 2006 provides more protection of intranet applications while supporting enhanced productivity by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and data throughout all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can show you how to design, deploy, configure, and support ISA Server 2006 on your network so that your company achieves a smart and economical combination of security, productivity, and speed.
Knowledge Transfer Network Consulting
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their comfort zone, Progent can focus on providing high-value services where Progent faces few competitors. Small businesses who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about new technology and proven processes to make their IT environments more reliable, secure, and efficient.
Small Business Network Management Services Consultancy
Progent's ProSight portfolio of managed services are geared to provide organizations who have minimal in-house IT support teams with low-cost access to enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed IT services include fixed network management expenses, smart automation of routine management processes, ongoing adoption of the latest technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of computer technology with business objectives, access to seasoned IT consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Benefits for Microsoft Consultants Contract Job Opportunities
Our compensation model is based on revenue sharing, so similar to being a freelance consultant, your earnings are entirely tied to your work effort. Certain of our support staff focus on lifestyle issues and elect to work at a more relaxed pace, utilizing our self-determined schedule to follow personal pursuits like hiking, motorcycle racing, snow boarding, surfing, travel, or sharing private time with family and acquaintances. Other consultants use the opportunity to earn big dollars via hard work and long days. Progent completely encourages either end of the spectrum plus everything in the middle.
Network Administration for Montana
If your business does not need immediate online support but expects to need assistance with your network in the near future, you can conserve time and money and ensure that the right expertise will be ready when you require it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email email@example.com.
Network Consulting for UNIX with Windows
If your office network combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings include network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk outsourcing.