Cisco Expert Network Consulting
Cisco CCIE premier Specialists
Support for Cisco-powered Data Centers
Additional Topics of Interest
After Hours MCSE Expert Certified Online Technical Support Service Desk Sharing
Cisco Expert Supplemental Service Desk Support and Integration
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.
NetApp MetroCluster Troubleshooting Consultant Services
Technology Professional MetroCluster Management
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide rapid, zero data loss disaster recovery between datacenters that are as far as 185 miles apart from each other. Progent's roster of seasoned IT consultants can assist you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with procedures such as assigning disk pools, determining aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove compliance with information assurance standards and regulatory requirements.
OS X Disaster Recovery Computer Consultants
OS X Security Support
Progent's CISM-certified security consultants can show you how to protect your Apple Mac network through professional services such as running security tests, clean up after virus and worm penetrations, setting up firewalls, integrating safe off-site and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular objectives of your business information system.
Troubleshooting Macintosh
MobileMe IT Services
Progent's consultants offer macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can assist clients to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and Apple iPad management, or moving to iCloud services. For computer networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, secure, efficient and able to achieve your company's objectives.
Troubleshooting 802.11ax wireless controller
wireless LAN controller Setup and Support
Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by limiting the impact of RF congestion, enhancing wireless availability with fast failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Hornetsecurity Altaro 365 Total SharePoint Backup Integration
Altaro 365 Total Backup Network Consultants
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
On-site Support Cisco SIP phones
IP phones Technology Consulting Services
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Computer Consulting WiFi Site Surveys
Ransomware Hotline IT Technical Support Company
Progent imposes no startup charge and asks no monthly commitment for support services provided during regular business hours. Progent's one-minute granularity avoids large bills for quick repairs so you won't be tempted to allow simple problems to stay unaddressed. .
Support and Setup Offsite Workforce
Emergency At Home Workers Network Consulting
Progent has two decades of background helping small and mid-size businesses to plan, implement, optimize, administer, and debug computer networks that incorporate teleworkers.
An index of content::
Cisco Remote Access Consultant Services
Technology Consulting Company Cisco CCIE Remote
Progent can help you to deploy Cisco's networking products to build a robust basis for your onsite, private cloud, or hybrid data center and improve operations in vital areas such as compute and storage utilization, security and compliance, versatility, uptime, and recoverability.
Top Professional Dynamics GP Software
Dynamics GP/Great Plains Specialist
Key features of Dynamics GP software include a modular design that lets you license only the functionality you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting capabilities that allow you to monitor all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to business data, the capability to process information from almost any db software or desktop application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to create custom programs. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer expert GP/Great Plains support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.
Windows and Solaris Online Consulting
Windows and UNIX Consult
If you are producing UNIX or Linux applications on a network that has Windows-based servers, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your field of strategic expertise without the constant distraction of managing your company information system. By using smart server monitoring and by delivering remote and on-site support as your company needs it, Progent offers an affordable alternative for maintaining an IT network that features excellent dependability, security, and efficiency. Progent's developer support services feature full-service information technology outsourcing, virtual infrastructure, online and in-person service and troubleshooting, network monitoring, and Help Desk services.
Expert Microsoft Certified Microsoft 365 AD FS IT Consultants
Expert Microsoft Certified Exchange Online Archiving Computer Consultants
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
Small Business 100 AP Remote Support
Small Business WAP561 Professional
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based units designed as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises configuration and troubleshooting support to help you to design, implement, update, optimize, manage and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or architecture.
SQL Server 2014 Disaster Recovery Online Troubleshooting
SQL Server 2014 Disaster Recovery Setup and Support
SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as system design, configuration, administration, remediation, and application development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Immediate Microsoft Exchange Server 2010 Upgrade Engineer
Exchange Server Migration Engineer
Progent's Microsoft and Cisco-certified network experts can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement an efficient migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast return on investment by increasing your workers' efficiency, lowering the expense of equipment and service, simplifying management, and integrating your vital communications platforms.
Office 2019 Server Administration
Outlook 2016 IT Consultants
Progent's certified Microsoft Office and Microsoft 365 experts can assist businesses of any size to incorporate Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that provides quick return on investment and promotes improved business results. Progent can assist you to interface Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Microsoft Office desktop and can provide customized online training to individual users or teams.
Hosting for Virtual Servers Consultants
24/7/365 Private Cloud Integration Engineers
Progent's private cloud hosting allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. You can take advantage of Progent's private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and management of computer hardware and facilities while benefiting the highest levels of system availability and physical security.
Nagios Online Support
MRTG for Linux Consultancy
Network monitoring ordinarily involves tracking a system's resource usage in order to uncover data traffic backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux and can be used to monitor mixed-platform networks where UNIX and Windows coexist. Progent's system integration engineers can help you take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX support services provide small companies and programmers help with managing and servicing UNIX and Linux networks that work with Microsoft-based technology.
Microsoft Azure enterprise hybrid cloud solutions Consulting
Multiple cloud integration Consultancy
Progent can assist you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that utilize on-premises resources along with one or more public clouds. To assist you to incorporate cloud services with networks, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of background delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Microsoft Windows 2003 Cluster Server Engineer
Network Consultant Fully Redundant Internet Network
Progent's Disaster Recovery/Business Continuity specialists have extensive backgrounds assisting small and mid-size businesses to reduce system downtime by offering cost-effective online consulting for disaster recovery/business continuity planning, high-availability IT design, backup/restore solutions, and transparent maintenance. Progent's business continuity consultants can help your company to develop and validate an efficient business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery engineers can help you to design, implement, and maintain resilient technologies including redundant Internet access, virtualization, fail-over clustering, load balancing, transparent online backup, and multi-location data centers.
NinjaOne RMM and Progent NOC Remote Troubleshooting
NinjaOne Automated Server Monitoring IT Services
A cornerstone of Progent's Network Operations Center (NOC) is its powerful integration of NinjaOne RMM, a comprehensive RMM solution which enables automated alerting and rapid incident response.
24-7 Development Group Dynamics NAV ERP
Microsoft Dynamics 365 Business Central Technology Consulting
Progent offers remote and onsite configuration, upgrade, application development, BI reporting for Microsoft Dynamics Business Central/Navision.
Meraki 802.11ac AP Migration Support
Meraki Wireless AP Computer Consulting
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.
System Center 2016 and Hyper-V Integration Engineer
24x7x365 System Center 2016 Security and Compliance Professionals
Progent has over 20 years of background configuring, maintaining and troubleshooting the key platforms that make up Microsoft System Center and can assist your organization to design, install, maintain, and repair your Microsoft System Center ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent can help you to migrate to the current edition of System Center from an earlier one or from a third-party datacenter management platform to deliver the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
Professional Herakles Data Center Test Lab
network piloting Lab Consultants
Progent's Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and building training systems for new technologies. For Progent clients without adequate in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network projects on schedule.
Consulting Services Ekahau Wi-Fi Site Survey
Ekahau Wi-Fi Site Survey Outsourcing
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, implement, enhance, manage and debug a Wi-Fi solution customized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Database Administration Technology Professional
Microsoft Certified Partner Database Consultant Services
Progent's certified relational database consultants offer businesses of any size online DBA and programming services for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and configuration, application design and programming, management services, synchronization strategies, storage management, performance tuning, migration, security and compliance, backup and recovery systems, problem solving, and training.
Work at Home Data Protection Consulting
Offsite Workforce Data Protection Consultants
Progent can help small and mid-size companies to plan, configure, test and maintain backup/restore solutions for telecommuters.
24/7 Server Consolidation Support Outsourcing
Support and Help Server Virtualization
By using virtual servers, businesses are able to operate many virtual servers on one actual server. Virtual server technology allows companies to enjoy all the benefits of server isolation, but without the expense that goes with buying additional server equipment. Virtualization is also the enabling technology for private clouds, which provide major benefits including reducing the costs of hardware, datacenter facilities, and management while improving information security, system availability, and disaster recovery. Other key server management options include server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's certified server management consultants can assist you in all aspects of server consolidation and management to enable your business to cut expenses and conserve time.
Microsoft Windows 8.1 Migration Technical Support
Windows 8.1 DirectAccess Engineer
Windows 8.1 is engineered to power computers from smart phones and tablets to engineering workstations. An abundance of new and improved features, including touch screen support and iconic tile GUI, offer a broad selection of benefits for organizations who know how to put them to work. Progent's Windows consultants can assist get your organization up the learning curve with Windows 8.1 and make sure you gain significant competitive advantage from the product's various technical enhancements.
Ekahau Onsite Wi-Fi Site Survey On-site Technical Support
Ekahau Wi-Fi 6 Wireless Site Survey Online Support
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, optimize, manage and troubleshoot a Wi-Fi network customized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.
Technical Consultant Microsoft Virtual PC for Mac
Microsoft Virtual PC for Mac Remote Support Services
For companies that have a mix of Mac and Windows desktops, there exist two basic alternatives for using Windows-only applications on a Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Microsoft Windows-based computer to run Microsoft Windows software and share network resources. Virtual PC for Mac emulates Windows on a Mac system so that you are able to use Windows software directly. Progent's Mac technology consultants can help your company to maintain these products for running Windows programs on your Macs and can also assist you to evaluate and configure third-party products for Windows PC simulation.
Wi-Fi RF Coverage Maps Remote Support Services
Wireless LAN Site Survey Troubleshooting
Progent's wireless site survey services help you to plan, implement and debug a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your business requires. Wireless site survey services from Progent include online predictive analysis for planning a wireless network and onsite site survey services for validating, optimizing, and debugging a functioning Wi-Fi LAN.
UNIX, Windows Services
Professionals Solaris with Windows
If your office computer system mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for easy management, transparent information exchange, high dependability, superior performance, and strong security. Progent's UNIX/Linux/Solaris and Windows coexistence support services feature IT infrastructure configuration and service, consulting for Windows services for UNIX, online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk support.
BlackBerry BES Setup and Support
BlackBerry Email Engineer
Progent offers the support of BlackBerry-premier professionals who can help small businesses to design, manage, and troubleshoot BlackBerry solutions economically and successfully, eliminating the need for an in-house BlackBerry specialist and reducing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven online service delivery model, offers small and mid-size businesses a cost-effective option for incorporating BlackBerry technology seamlessly into their IT network.
Consultants Private Cloud Solutions
ProSight Small Business Private Clouds Consultant Services
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a state-of-the-art data center, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete information technology outsourcing solution that enhances network availability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and key application servers hosted in a safe and reliable facility on a high-performance, high-availability virtual server set up and supported by Progent's computer support professionals.
Anti-Spam Reseller
Postini Technical Support
E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by offering constantly improved spam and virus filtering, policy management, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outgoing email filtering to help you troubleshoot your email system and define and enforce corporate email policy.
Solaris with Windows Services
UNIX with Windows Online Technical Support
If you are producing UNIX-based software in an environment that has Windows-based servers, desktops, and office applications, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of strategic know-how while avoiding the continual distraction of managing your business network. By using smart server monitoring and by delivering remote and in-person support when your company needs it, Progent offers an economical alternative for managing an information system that features excellent availability, security, and performance. Progent's developer support services feature comprehensive it outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, network monitoring, and Help Desk Call Center outsourcing.
Catalyst 9120AX Access Point Remote Troubleshooting
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Configuration
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts offer economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Hyper-V 3.0 Shared Nothing Live Migration Engineer
Microsoft Hyper-V 3.0 Server Virtualization Specialists
Widows Server 2012 R2 Hyper-V improves virtualization in important areas including multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut IT costs and improve productivity.
QTS/Herakles Data Center Engineers
Engineers QTS/Herakles Sacramento Colocation Center
The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of budget-friendly services including data center migration, equipment deployment and updates, network improvements, project management services, virtual server configuration, remote network monitoring, centralized network administration, software programming, disaster recovery solutions, security assessment, and the support of the Progent Test Lab.
Aironet 802.11ac AP Computer Consulting
Aironet 3600 Access Point Online Troubleshooting
Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises configuration and troubleshooting services to help you to plan, implement, upgrade, tune, manage and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your specific workplace layout, building structure, and anticipated network traffic.
24-Hour Cisco RADIUS Security Support Services
24x7x365 Cisco RADIUS Security Outsourcing
Cisco's security and remote connectivity solutions for small to medium sized businesses represent a full array of easy-to-administer security products to help you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business objectives.
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