Progent's experienced ransomware recovery consultants can help you to restore an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Progent's support services for software/firmware update management provide businesses of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's data center IT services are intended for companies with hardware located at Internet Data Centers or data center co-location hosting sites and in need of timely on-premises assistance at the co-location facility plus off-site help from Microsoft and Cisco Premier Certified professionals. Progent provides a complete range of Internet Data Centers and IDC and colo support services such as network topology analysis, Windows and Linux server installation and support, tech support for server and communications networking, design and installation of non-stop configurations, architecting and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage clustering systems.
Progent offers affordable online support to assist businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Progent can help you to plan and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that utilize local IT assets along with one or more public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing high-level consulting support online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Progent's Microsoft-certified failover clustering consultants can assist you to assess the advantages of deploying Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual machines, and help you to automate the administration of clustered servers.
Progent offers nationwide online technical support and consulting services for companies that operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's consultants can provide macOS and OS X users a range of services including desktop support, migration to the current edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online network consulting provides optimum leverage for your IT budget by protecting user productivity and limiting the time charged for computer repair services. Sophisticated online access tools and experienced service specialists and consultants allow Progent to solve the majority of network problems without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or via a mix of phone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP certified security specialists to help with the most challenging system problems.
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any facet of information system security. Progent can create efficient security systems that protect a small office from modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources distributed across multiple physical sites and public and private clouds.
If your company runs a UNIX, Linux, or Sun Solaris network or a mixed-platform network, Progent's CISM and CISSP-certified consultants can help your whole enterprise in a wide range of security topics such as security management practices, security architecture and models, access control systems and techniques, applications development security, business processes security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM and ISSAP define the fundamental competencies and international standards of performance that information security managers are expected to master. These accreditations provide executive management the confidence that those who have earned their CISA or CISSP certification have demonstrated the experience and knowledge to offer effective security support and consulting services.
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering continually improved spam and virus filtering, policy administration, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outbound email filtering to help you fix your e-mail system and specify and regulate corporate security policy.
Progent can assist you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that combine physical resources as well as one or more cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's private cloud hosting service enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. You can take advantage of Progent's private cloud hosting service to avoid major investments in the purchase, upkeep, and operation of network equipment and facilities while achieving the highest levels of system reliability and physical security.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent can assist small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android handhelds.
Progent offers rapid online support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network using powerful remote diagnostic tools to deliver fast and affordable analysis and repair of critical network problems.
Progent provides small and medium size organizations professional support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to design a comprehensive security plan and choose the right products from a variety of vendors to support your security goals while staying within your spending restraints.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you determine whether to move up to more current firewall products available from Cisco. Progent's Cisco technology specialists can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.
Microsoft CRM helps small businesses build profitable client relationships. Integrated Sales and Customer Service modules enable employees to share data to help promote sales success and offer consistent, effective customer service. Progent can set up the optimal network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can help you combine Microsoft CRM with your marketing or customer support databases.
Progent's consultants can help you to evaluate the benefits of Lync Server for your business and can help you to plan and carry out a rollout of Microsoft Lync Server 2010 that centralizes the administration of IM and Presence and improves the productivity of your in-house employees, at-home workers, and mobile workforce. Progent can also help your company to carry out a smooth migration to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server 2010 to improve the team-computing capabilities of MS Office programs, and provide online seminars and continuing support for Microsoft Lync Server and other Microsoft products.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, streamline network administration, assist with application development, and generate and validate a DR/BC plan.
Progent provide businesses of all sizes enterprise-class IT remote or on-premises consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Progent is one of the most qualified information technology support firms for integrating email and messaging solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full benefits of Exchange Server 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
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Cisco has designed a full product line of routers including appliances designed to deliver the protection, performance, and availability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
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Progent offers cost-effective remote and onsite consulting to assist businesses of any size to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Progent's Support for IT Service Providers lets you use Progent's information technology experts under your own brand as a transparent arm of your IT services team.
Progent can provide affordable remote and onsite support to assist companies to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
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If you are producing Linux-based applications in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of strategic know-how without the continual distraction of managing your company information system. Through the use of smart server monitoring and by delivering online and on-site assistance as your business needs it, Progent offers an affordable solution for supporting an information network that provides high reliability, protection, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center outsourcing.
Progent offers economical online support from consultants with expertise in a broad range of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux servers and desktops as well as laptops and handhelds. Progent offers expertise for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help your company to install, upgrade, or troubleshoot backup systems for a range of architectures including local, remote, cloud, or hybrid.
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and robotics.
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Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to get and transmit messages, search the Exchange global address list, import addresses, sync up calendars, and alert people to conferences via your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized onsite Entourage training.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Cisco's network security and remote connection products for small businesses provide a complete range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and CCNP certifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that align best with your business objectives.
Progent's Citrix consultants can assist your organization to evaluate the business value of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Hyper-V network, and demonstrate to you how to use Citrix Essentials to improve the responsiveness, uptime, consistency, and recoverability of your virtualized network while reducing the cost of resources and support and streamlining management processes.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management staff and your assigned Progent consultant so any potential problems can be addressed before they have a chance to disrupt productivity.
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or modernize .NET applications rapidly and affordably.
Progent's experienced ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Key characteristics of Dynamics GP software include a modular structure that lets you buy just the functionality you require, a standardized architecture built on Microsoft technologies to secure your investment and offer a tightly interconnected environment, advanced reporting capabilities that permit you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the capability to process data from virtually any db software or desktop application into Microsoft GP/Great Plains, and an open design that makes it easy to create specialized applications. Progent can help you configure and maintain a reliable, secure server and communications network to support Dynamics GP, and can offer expert GP consultants to help you convert the advanced features of Dynamics GP/Great Plains accounting into a high-value business solution.
Cisco has developed an extensive product line of routers that includes appliances designed to deliver the protection, performance, and reliability demanded by organizations ranging from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your network and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent faces little competition. Small businesses who work with familiar freelance service providers or who maintain in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and productive.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises networks, private and public clouds, or hybrid systems. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Midsize Office Network System Support Consultant SMB IT Service
Progent offers technical services for mid-size companies with 100 to 250 system clients. The mid-size business or work group has traditionally been an overlooked part of the market for network support services. The overhead and support access models of major third-party support firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an IT network whose advanced technology and capability are frequently comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and proactive server monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the mid-size company with big-company support from professional, world-class experts with background in a broad array of small business technologies. If your medium size organization or small business is looking for levels of network support appropriate by a medium size organization without budgeting big-company prices, contact Progent.
Progent's Wi-Fi IP phone configuration and troubleshooting experts can provide online and onsite support to help your organization create and manage a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid networks that transparently combine on-premises and cloud-based resources.
Cisco's Catalyst line of wireless controllers simplify the administration of wireless networks by unifying the configuration and control of wireless access points, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless uptime with rapid failover, and strengthening data security by detecting cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Progent can provide online and on-premises deployment, migration, customization, BI reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for critical applications by offering unified, mixed-platform tracking of IT resources deployed across on-premises datacenters and private and public clouds. Progent's consulting group can provide advanced remote and onsite support to assist organizations of any size to design, implement, tune, update and repair SCOM 2016 deployments. Progent can assist you to move to Operations Manager 2016 from earlier releases or from different monitoring products, or combine multiple monitoring systems into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's professionals offer experience in multiple technologies relevant to mobile connectivity including system architecture, wireless data synchronization, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified experts can save your organization time and expense by using their wireless expertise to help you select and integrate mobile connectivity solutions that make sense for your business. Progent can also tune your network architecture so that wireless appliances perform better.
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, deploy, and manage an implementation of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, performance and ease-of-use that your business requires.
Progent's certified security staff can show you how to protect your Mac environment through expert support offerings including performing security audits, clean up after virus and worm penetrations, setting up firewalls, implementing secure remote and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy adapted for the specific goals of your corporate information system.
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management strategy based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Secure Application Publishing with ISA Server 2006 allows greater control over intranet applications while supporting increased productivity by making these applications available to authorized remote or mobile users. Internet Security and Acceleration Server 2006 helps guard corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can help you plan, deploy, configure, and maintain ISA Server on your network so your company achieves a highly functional and affordable combination of security, productivity, and performance.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and troubleshooting SCOM solutions and can provide companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Lync 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and protected communications ecosystem that permits the modern BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad range of stationary PCs and handheld clients. Progent's certified Lync 2013 experts and network architects can help you to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and end users. Progent has in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of any size to integrate, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small organizations who require fast availability of a Help Desk Call Center with expert phone support and full escalation capability but who must work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progent's Windows Server 2019 disaster recovery planning experts can help your business to plan and deploy a disaster recovery system based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent offers national online technical support and consulting services for businesses who run environments powered by versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides optimum leverage for your IT dollar by preserving client productivity and shortening the hours charged for network repair services. Sophisticated online support technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In most of situations your IT issues can be remediated by telephone or through a combination of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM premier security specialists to assist you with the most difficult system problems.