Progent's Microsoft-certified database application consultants can provide small and midsize businesses remote DBA and programming services for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include installation and configuration, application architecture and coding, management services, replication and synchronization solutions, storage management, performance tuning, migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to expand with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's comprehensive family of products targeted at preventing information theft, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Progent's Microsoft consultants can provide in-depth support in implementing, operating and debugging all versions of Project Server and can deliver a broad variety of cost-effective online support services following industry best practices to help businesses of any size to get all the advantages of this leading platform. Consulting support available from Progent include solution design, installation and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent's Cisco CCIE-certified networking consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent has more than two decades of experience integrating, and supporting the core platforms that make up Microsoft System Center and can assist you to design, configure, support, and repair your Microsoft System Center ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help you to upgrade to the latest edition of System Center from an older release or from a third-party IT management platform to provide the benefits of enterprise-class provisioning, management automation, security, plus datacenter and critical application availability and performance monitoring.
Network monitoring ordinarily entails observing a network's resource utilization to help uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux and can be deployed to observe mixed-platform environments where UNIX and Windows coexist. Progent's network support consultants can show you how to use both these programs to tune and repair your network. Progent's Linux consulting services provide small companies and developers assistance with managing and supporting UNIX/Linux and Solaris networks that coexist with Windows-based technology.
The Help Desk support delivery model adopted by Progent's Technical Response Center gives small and midsize organizations an affordable alternative to reliance on independent service individuals by offering extensive technical knowledge accessible to numerous support teams, optional 24x7 access to emergency assistance, escalation capability to appropriate engineers for solving even the most difficult problems, service consistency and reliability, prompt follow through enforced by veteran service administrators, a variety of convenient ways for requesting service tasks, and a high level of progress visibility enabled by trouble ticket tracking and accessible via a web-based portal.
Progent has created several security packages designed to provide larger institutions an impartial and comprehensive network security evaluation from a team of premier security consultants. All Progent's network security evaluation bundles incorporate a collection of services like automated scans from inside and from beyond your corporate security perimeter, expert analysis of scan results by accredited security consultants, creation of a report documenting the findings, plus an interactive concise executive summary and an extensive interactive outbrief for in-house IT engineers.
MS Communications Server delivers Instant Messaging and Real Presence as part of a scalable, world-class package offering advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and elevated operational efficiencies, enhanced individual output, and stronger intellectual property security. Microsoft Office Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide remote and onsite support and mediation services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute an efficient upgrade that will add significant strategic value to your IT system
Lync 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and protected communications environment that supports a BYOD computing style with instant messaging, real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN telephony across a broad range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model suitable for your current and long-term goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT staff and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Progent's Microsoft-certified failover clustering experts can assist businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery solution, assist you to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to automate the administration of clustered servers.
Progent's Cisco-authorized network experts can show you how to design an economical, fault tolerant Internet connection solution that can achieve non-stop Internet access through a wide range of fault tolerant Internet network products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE professionals to help you utilize the latest technology for fault tolerant Internet connections to implement an economical, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet connections.
Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving wireless uptime with fast auto-failover, and hardening security by detecting threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller technology.
Progent's certified cybersecurity engineers can conduct security tests of company-wide security to determine your organization's cybersecurity profile compliance with key industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand company-wide security audits, and focused security assessments for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's accredited security experts can also run extensive information security assessments to evaluate your company's compliance with key industry security standards such as FISMA, PCI, and ISO 17799.
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
The clustering feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the deployment, setup, and management of clusters that provide greater levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, revamped setup and deployment, improved cluster administration, redesigned cluster architecture for increased availability, hardened security and quorum models, minimization of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you assess the advantages of failover clusters, design and implement a deployment, educate your network support staff to administer your failover clusters, deliver continuing consulting and support services, and produce and validate a workplace recovery plan.
Key characteristics of Dynamics GP/Great Plains software include a modular structure that lets you buy just the components you need, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, enhanced reporting capabilities that permit you to monitor all operations, revenues and spending and sales trends, integration with Microsoft Office to enable access to corporate information, the capability to process data from almost any db software or workstation application into Microsoft GP, and an open architecture that makes it easy to develop specialized applications. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer expert GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business solution.
Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology from SentinelOne to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the complete threat progression including blocking, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.
Progent's Citrix-certified consultants can assist you to assess the strategic value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V network, and show you how to use Citrix Essentials to enhance the responsiveness, uptime, flexibility, and fault tolerance of your virtual network while lowering the cost of equipment and support and streamlining management tasks.
Progent provides high availability load balancing support covering network load balancing, load balanced program, network backbone routing, and content dispatching technology such as Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Progent offers two low-cost service bundles designed to enable small businesses to get an impartial security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs an extensive examination of your network from outside your firewall to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from an authorized machine within your firewall to determine your exposure to internal threats. Both security inventory services are configured and executed from a protected external location.
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer endorsement and enjoy the tightest working relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company more complete support for your IT system.