Progent's Network Contact Center Outsourcing Services for PC desktop support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with professional phone support and full escalation options but who must work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent's Check Point Software consultants can help you choose and deploy Check Point Software Firewall software and appliances powered by Check Point's security platform to offer an economical and efficient security solution for your IT network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and offer a central stop for on-going network support, maintenance, training, and consulting services.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build protection into your corporate operations.
Progent's ProSight Virtual Hosting offers proven virtual server architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing alternative that enhances network dependability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key business application servers supported within a safe and reliable facility on a high-performance, high-availability virtual machine configured and maintained by Progent's network service experts.
Progent has two decades of background assisting small and mid-size companies to design, deploy, optimize, manage, and troubleshoot computer networks that support a remote workforce.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the complete threat lifecycle including filtering, identification, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.
Progent's Power BI consultants can assist you to plan, install, manage, update or debug your Power BI environment. Progent can also assist you to organize your source data for Power BI visualizations. Progent can help you build and administer a local, cloud based, or hybrid network model for Power BI.
Progent provides small businesses a pair of specially designed network security inventory packages that provide, for a set fee, remotely administered scans of your security profile which are evaluated by certified information security specialists who assess the results of the remote scan, deliver objective evaluations of your current network security, and offer recommendations for improvements. Progent has developed two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the budgetary realities of small companies while providing enterprise-class assessments of your network's vulnerability to assault.
For large organizations, Progent can leverage internal network support groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can perform as a seamless nearby supplement of corporate IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and world-class service for multi-site network environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and technicians to help with a campus move or branch move, or a network architect to help with building or utilizing an Internet Data Center or co-location site.
Progent is seeking to find fulltime, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or comparable security credentials; and high-end network design experts with experience in mobile solutions, wireless connectivity, high availability, business continuity, information protection, and server virtualization. Progent also seeks employees to work on our staff of help desk support technicians and remote troubleshooting experts. Also, Progent is seeking experienced managers able to operate effectively in Progent's fast-paced, virtual office culture.
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create test programs and rollout strategies, install Windows Server 2008 with your network infrastructure and applications, train your support staff how to use enhanced administration tools, and deliver continuing consulting and tech support via budget-friendly alternatives including Help Desk Call Center support and online technical assistance.
Progent's high availability inter-site connectivity and fault tolerant system infrastructure professionals can help small businesses achieve zero-downtime Interoffice connectivity through fully redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable 24x7 interoffice networking.
Progent's IT outsourcing services offer affordable computer consulting for small businesses. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or building a web-based business solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting network service expenses to increase in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust network foundation for your critical applications powered by Microsoft Windows.
System Center Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings control, inventories network assets, protects against corporate data leakage, performs network health reporting, allows secure end-user self service, and delivers a single control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can help your organization with any facet of designing, implementing, operating and repairing a SCCM solution for local, cloud-based, or hybrid environments.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting email solutions for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system offers security, high uptime, easy connectivity for remote and mobile users, time-saving management utilities, and seamless integration with telecommunications. Progent offers consulting and support services for Exchange 2016, Exchange 2013 Server, Exchange 2010, Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also assist small or mid-size companies to migrate to Exchange 2016 Server or Exchange 2013 Server.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to assist your organization to plan, configure, administer, tune, and debug wireless networks that utilize Cisco's Meraki access points. Progent can also help your organization to design and deploy hybrid networks that combine local and cloud-hosted resources and that deliver easy access, enhanced security, streamlined management, and consistent performance for all your mobile and desktop endpoints.
Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics solution that unifies information and operations across your business, communicates easily with other applications, and connects employees, clients and suppliers regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Dynamics GP/Great Plains 2010.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, deploying, managing and supporting powerful IT solutions based on Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced network support packages, small and midsize businesses can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks enterprise-class availability, protection, and productivity.
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Progent's team of Microsoft and Cisco Certified experts average more than ten years of hands-on professional background, in the trenches of network support, performing a wide range of technical projects for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting staff. This ensures that you get not just world-class IT help, but also a support engineer with field-tested approaches for using technical knowledge to fix real-world IT problems efficiently.
Barracuda's affordable CloudGen Firewall devices combine web filtering, remote connectivity, SSL VPN, high-security SD-WAN, and modern Zero-Trust support with centralized management throughout your complete enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your go-to resource for technical support, maintenance, education, and security expertise.
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by identifying cyber threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller solutions.
Progent can help your organization to utilize Cisco's networking products to build a solid foundation for your local, cloud-centric, or hybrid data center and streamline operations in key areas including resource consolidation, security and compliance, manageability, availability, and recoverability.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, IP phones, and security cameras. Progent offers the expertise of veteran Wi-Fi professionals who can assist you to determine the value of UniFi products for your environment and help you to design, install, administer, and troubleshoot your UniFi solution.
Progent has two decades of background assisting small and medium-size companies to design, deploy, tune, manage, and troubleshoot computer networks that support at-home workers.
Fortinet FortiGate next-generation firewalls are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet firewalls to protect your digital assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
Progent can assist you to design an upgrade to Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
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Progent has two decades of experience assisting small and mid-size businesses to plan, implement, tune, administer, and troubleshoot computer networks that support telecommuters.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized line-of-business applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to track your business more thoroughly, transforming raw data into valuable insights into your company and customers.
Progent's Microsoft consultants can help you to evaluate the value of Lync Server for your environment and can help you to design and carry out a deployment of Microsoft Lync Server that unifies the administration of IM and Presence and increases the productivity of your in-house employees, at-home workers, and mobile workforce. Progent can in addition assist your company to perform a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server 2010 to enhance the collaborative functions of MS Office applications, and provide training and continuing technical support for Lync and other Microsoft products.
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, upgrade, optimize and debug Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move efficiently from outdated switches to modern devices.
Progent can provide the part-time assistance of a veteran CIO who can offer strategic direction to assist your company select and support IT solutions to meet your current needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic advantages to organizations trying to optimize the impact of their IT investment but who are unable or hesitant to take on another executive-level position to their full-time staff. Because Progent is vendor-neutral, with a large staff of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad selection and application software, Progent is in a unique situation to provide objective recommendations as well as advanced technical support for building and maintaining IT solutions that match the special needs of your business.
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises consulting services including planning, configuration, administration, remediation, and application development expertise to help businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent's Citrix experts can help your organization to evaluate the potential business value of the available editions of Essentials for Hyper-V, help you to use Citrix management utilities in your Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to improve the responsiveness, availability, flexibility, and fault tolerance of your virtual network while reducing the cost of resources and support and streamlining management processes.
Microsoft Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server and offers a easily administered Internet gateway that delivers a one-server solution for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits customized reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower costs and improve recoverability. Progent's Microsoft-certified consultants can help you to plan and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Forefront TMG 2010 from any version of ISA Server.
Progent can help small and medium-size businesses to set up collaboration platforms to make it easy for their at-home employees to benefit from positive interaction with colleagues and clients.
For small organizations considering Progent's IT outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Microsoft Exchange 2013 includes major improvements to the functionality of Microsoft Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These improvements favorably impact vital areas such as ease of administration, availability, security and compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the potential advantages of migrating to Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Exchange Server 2013.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless availability with rapid failover, and strengthening data security by detecting threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology.
Progent's Windows 11 consulting experts offer a variety of services for Windows 11 including Microsoft 365 integration, mobile device management, at-home workforce access, security and compliance, streamlined deployment, and Call Center support.
Progent's Microsoft certified consultants provide small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install critical applications rapidly and reliably to appropriate workers, lower product expense and stay compliant by determining usage profiles, improve Windows security by improving your knowledge of vulnerability and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the management capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
Dynamics GP/Great Plains allows you to expand and control your business better by offering easy availability of decision-driving data and a rapid ROI. Dynamics GP/Great Plains offers major business benefits including its ability to extend the presence of your company, manage your accounting, automate financial processes, unify processes across your business, improve inventory control, enhance order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and manage a robust, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Dynamics GP software.
Progent's Microsoft-authorized consultants can help you evaluate the economic justification for deploying Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Server for your application, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to work with Microsoft SharePoint Server 2007, develop a comprehensive security strategy that includes portal solutions, and provide maintenance and Help Desk services.