Spam and Virus Filtering Service and Email Encryption
ProSight Email Guard Cloud-based Filtering
Frequently Asked Questions
Additional Topics of Interest
Apple macOS and Windows Network Consultant
MacOS and Windows Online Technical Support
Progent's service specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows computers into cohesive environments with resource sharing and workgroup support. Allowing productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Microsoft products. Progent's background in Windows and Apple consulting makes it possible to offer expert assistance to businesses that depend on these technologies to keep their competitive advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows network.
Microsoft Expert Great Plains IT Services
Microsoft Financial Software Outsourcing
Key characteristics of Dynamics GP/Great Plains accounting include a modular design that allows you to buy only the functionality you require, a standards-based foundation built on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting capabilities that permit you to monitor all operations, income and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate information, the ability to integrate data from virtually any db software or workstation software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to develop specialized programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP/Great Plains accounting into a high-value business solution.
Meraki Switch Deployment Onsite Technical Support
Meraki Switch Configuration Consulting Services
Cisco's Meraki MS family of access and aggregation switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to help you to plan and deploy an efficient network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, set up policies to maintain security, create and test a disaster recovery strategy, and troubleshoot technical issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking infrastructure.
Apple OSX Tiger Support
Macintosh OSX On-site Technical Support
Progent's experts can provide macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can provide expertise with Apple Mac applications. Progent can also help your business with Apple iPhone support and iPad management, or moving to Apple's iCloud. For computer environments based exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of designing, configuring and supporting a network environment that is available, safe, efficient and able to achieve your organization's objectives.
Emergency MS SQL Firewall Network Install
Auditing MS SQL
Progent's certified SQL Server application programmers and database administrators can provide online expertise to help organizations of any size to create, manage, and maintain applications based on the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants can provide help with any element of the application life cycle in environments that can include small office databases to N-tier VLDB applications and data warehousing.
Stealth Penetration Testing Compliance Audit
Security Penetration Testing Cybersecurity Organization
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progent’s security experts can run extensive penetration checks without the awareness of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event log analysis are properly set up and consistently monitored.
Consultant Load Aggregation Testing
Herakles Colocation Center Test Lab Specialists
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, planning or validating business continuity strategies, mitigating compatibility issues, and establishing training systems for new technologies. For Progent clients who lack sufficient in-house resources to assemble proper pilot systems, the lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.
Integration Services Meraki Outdoor Wi-Fi Access Point
Meraki Wi-Fi AP Remote Troubleshooting
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.
DoubleTake Carbonite Software Support Services
Double-Take Backup and Restore Online Troubleshooting
DoubleTake/Carbonite Software offers a family of products designed to deliver small and midsize businesses a variety of cost-effective alternatives for backing up and recovering vital applications such as Microsoft Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent’s business continuity planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to achieve a high state of availability and disaster recovery capability at a budget-friendly cost.
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Microsoft Certified Expert SQL Server Analysis Services Integration
Network Engineer SQL Server 2012 AlwaysOn Availability Groups
Progent offers the expertise of Microsoft-certified engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Top Ranked Private Clouds for Small Businesses Consultants
Hosting for Virtual Servers Engineer
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's servers in an environment that delivers the maximum degree of availability and expandability and is also simple to transfer to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization architectures that allow small businesses with multi- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Consultants Microsoft System Center Operations Manager
After Hours Comprehensive Event Management Support Outsourcing
Medium-size companies can enjoy all the advantages of Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier network support professionals. With Progent's economically priced network support packages, mid-size businesses can choose a basic co-sourcing service program built around Operations Manager with server monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size business information systems world-class availability, security and productivity.
Windows Server 2022 upgrade Outsourcing
Windows 2022 Hyper-V Professionals
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Small Business IT Outsourcing Firms Telecommuting
Telecommuting Small Business IT Outsourcing
Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling your business to optimize the productivity of your off-site workers.
Consultant Price Small Office IT Consulting Services
After Hours Consultant Cost Remote Support Services
Progent's pricing policy is to bill for phone support and in-person visits per minute. As a result, you owe exclusively for received support. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no minimum fee and requires no monthly commitment for services delivered during normal business hours. Many service organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast fixes so you will not be tempted to permit minor problems to fester.
Specialists Windows Server 2003
Windows 2003 IT Services
Progent's Microsoft-certified Windows Server 2003 engineers offer computer help and IT consulting for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, update, and support services include network design, installation, project management, on-premises and remote network support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
24-Hour Consultants ProSight Windows Desktop Management
ProSight Server and Desktop Management Configuration
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT personnel and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to disrupt your business.
Conti ransomware recovery Specialist
Maze ransomware recovery Consultancy
Progent's proven ransomware recovery experts can help you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Technology Professional Cisco TelePresence System 3210
Polycom RTX Telepresence Consultant Services
Progent can provide the support of a senior specialist with years of experience configuring, managing, and enhancing video conferencing platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support group, your ISP, and your video conferencing technology vendor to help your company maximize the strategic value of your telepresence ecosystem.
IOS XR Software Consultant Services
Meraki MX64 router Engineer
Cisco offers an extensive product line of routers including routers designed to deliver the protection, performance, and availability demanded by customers ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
Clustered Windows Network Consulting
Microsoft Windows Cluster Support and Setup
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience assisting small organizations to minimize system downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore systems, and non-disruptive system maintenance. Progent’s business continuity consultants can assist your company to develop and test an efficient business continuity plan that aligns with your business needs and IT budget. Progent’s disaster recovery engineers can help you to architect, implement, and manage resilient technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.
Immediate Security Audit Consulting Services
After Hours Wireless Security Specialist
Progent provides consulting for security auditing products including Microsoft Baseline Security Analyzer for running a set of programmed network auditing scans to uncover possible security problems. Progent has extensive knowledge of security analysis tools and can show you how to understand audit reports and react appropriately. Progent can help you build security into your business processes, install auditing software, plan and implement a secure system architecture, and suggest policies to optimize the security of your IT system. Progent's security engineers are ready to assist you to configure a firewall, implement safe remote connectivity to email and data, and integrate VPN. Progent's qualified security engineers can also test the security of web-based software and can conduct comprehensive security evaluations of enterprise-wide security to determine your organization's compliance with key international security standards including FISMA, NIST, and ISO.
24/7 Specialist CISM Certified Security Management
CISM Technology Consulting Services
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and international standards of skill that IT security professionals are required to learn. CISM provides business management the assurance that consultants who have qualified for their CISM certification possess the background and capability to deliver efficient security administration and consulting services.
Consultancy CISSP Certified Security
CISSP Certified Network Security Architect Consultant
Progent's CISSP-certified network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help create efficient security solutions that guard a small business against advanced threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile clients accessing IT resources distributed across multiple physical sites and various clouds.
Excel 3D Map Reports
Excel 3D Map Developer Firm
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online support services to assist you to plan, develop, pilot test, deploy, manage, and troubleshoot applications based on any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to move your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different versions of Excel. Progent offers as-needed help to organizations who need a quick solution to a specific issue related to Excel and Progent can also provide full project management services for migrating or developing mission-critical application software based on Office Excel. Progent's cost-effective webinar training for Excel can be customized to address the needs of individuals or groups.
Support Outsourcing Windows 8.1 Wireless
Microsoft Windows Professionals
Microsoft Windows 8.1 is designed to run on computers ranging from smart phones and tablets to power-user desktops. A wealth of innovative features, such as its touchscreen interface and signature live tiles GUI, offer a broad range of advantages for organizations who understand how to put them to work. Progent's Windows consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the operating system's many technical enhancements.
Dynamics GP System Upgrade Planning Engineer
Dynamics GP System Upgrade Engineer
Progent has supported Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, customization, training, and debugging services since the product's debut. Progent offers in-depth expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can assist your business to plan, test, and implement a cost-effective upgrade from a an outdated release to the latest release of Dynamics GP.
Internet Security and Acceleration Server 2006 Technology Consulting
ISA 2006 Professional
ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can help you design, rationalize, pilot, implement, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.
Microsoft Outlook for Mac Online Consulting
macOS and Windows Support
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows technology and can support networks that mix Mac with Microsoft Windows computers with extensive resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.
Specialists Sun Solaris
Professionals Solaris
Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single source to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Immediate 9800-L wireless controller Configuration
Cisco Expert Wi-Fi 6 LAN controller IT Consulting
Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the configuration and control of wireless access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by identifying threats and analyzing network traffic based on user type and location. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller solutions.
Microsoft SQL Server Consultant
SQL Server Replication Technology Professional
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast creation of cutting-edge high-end programs that can provide your company a significant competitive edge. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
SCCM 2016 Policy Settings Remote Troubleshooting
24-7 SCCM 2016 Endpoint Protection Troubleshooting
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health reporting, allows secure end-user self service, and offers a common control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
VPN Specialist
Cisco Virtual Private Network Remote Support Services
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company deploy and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your growing business requirements. Progent’s Cisco-Certified network consultants are familiar with Cisco’s comprehensive family of products targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and accounting from a graphical Web interface.
Emergency Support Outsourcing Microsoft SBS 2003
After Hours Microsoft Small Business Server Specialist
Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a feature-rich but manageable information. The integration demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and broad knowledge in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and servicing network solutions powered by the Microsoft SBS line of servers and applications.
Small Business IT Consulting Firm
24-7 Small Offices Recovery Services
Progent provides the services of Microsoft and Cisco-Premier network support professionals to show clients affordable ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from remote offices to large enterprises, Progent's network consultants can show you how to improve your network's e-mail infrastructure, security, availability, performance, and network management.
Urgent Ekahau Onsite Wi-Fi Site Survey Support
Ekahau Wi-Fi Site Survey and Design Support Services
Progent's Ekahau-certified Wi-Fi consultants can help you to plan, install, enhance, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
Urgent Remote Troubleshooting SQL Server 2017 Development
Top Rated SQL Server 2017 High Availability Support
Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and implement an efficient migration from your existing SQL Server deployment to SQL Server 2017.
Consulting Dynamics GP Customization
Dynamics GP Analytical Accounting Engineers
Microsoft Dynamics GP software offers analysis and reporting capabilities that allow you to monitor all business processes, sales and spending, and market trends with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to create reports that allow you to understand your business more completely, turning raw data into useful management information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer custom business application development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Aironet 1500 Access Point Setup and Support
Cisco Prime Infrastructure Remote Technical Support
Progent's Cisco certified wireless networking experts can provide affordable remote and on-premises help for end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to plan and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet APs.
Professionals Flexential Colocation Center
Flexential Data Center Consult
Progent utilizes the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a group of IT experts based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness consultants. Progent can also assist you to design and carry out a move to the Flexential facility by providing services such as planning solution architecture, recommending hardware, system setup and testing, troubleshooting, setting up remote management, and training your network staff.
Application Monitoring Remote Support Services
Microsoft System Center Operations Manager Technology Consulting
Even if your company has a small computer services staff and a modest technology budget, your information network can still have the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the most recent system management software for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your mission-critical network applications and hardware up and running.
Computer Consultants PowerPivot for SharePoint
Microsoft Computer Consultant SQL Server Analysis Services
Progent offers the support of certified engineers as well as seasoned software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery specialists, and certified data security consultants to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
wireless IP phone security Network Engineer
Online Support Services wireless IP phone upgrades
Cisco's wireless IP phones are industrial-grade wireless handsets intended for workers who are on the move within campus, hospitality, retail or other environments where management requires portable phones that offer more administrative control, security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and optimize many components of your Wi-Fi environment such as access points, switches, wireless LAN controllers, and call management software. Progent's certified experts can provide online and on-premises support to help you build and administer a Cisco wireless VoIP phone solution by delivering services that range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
Exchange 2016 Migration IT Consultants
Microsoft Exchange Server 2016 Upgrade Planning Online Troubleshooting
Progent can help your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Supplemental Call Center Consulting
Extended Call Desk Online Support Services
Progent provides three essential types of Helpdesk services including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your clients convenient access to a dependable technical group with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a solid contributor to company performance. Progent's goal is to fix and not merely report problems.
Case Studies MOM
Case Study Operations Manager
Before Progent’s MOM-based solution, system issues were handled reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to address network issues before they becomes serious enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before clients are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, safety and performance.
VirtualPC for macOS Support Outsourcing
Immediate VirtualPC for Apple Mac Integration
For businesses that have a combination of Mac and Microsoft Windows computers, there are two popular solutions for using Windows-only applications on an Apple Mac: remote access to a physical Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Microsoft Windows-powered computer to run Windows software and access network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you can run Microsoft Windows applications locally. Progent's Mac technology support experts can assist you to manage these solutions for running Windows applications on your Apple Macs and can in addition help you to evaluate and install other products for Microsoft Windows platform simulation.
Cisco Catalyst AP Support Services
24/7/365 Small Business Wi-Fi Professional
Progent’s Wireless Consulting Services offer a fast, economical way for businesses of any size to deploy, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Solaris to Windows Upgrade Consultants
Migration Consultant Sun Solaris
Progent can help your company to plan and execute a smooth migration from a Solaris-powered information system to a network based on MS Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can help you guard your information and reduce productivity discontinuity by developing an efficient migration plan that preserves your existing investments in Solaris application and technology. UNIX-to-Windows migration support services available from Progent include analysis of existing infrastructure, migration strategy and validation, Exchange migration expertise, information and application software migration, and processor and storage system transition and economization.
Azure Resource Manager Professionals
Azure hybrid cloud integration Consult
Progent's consultants can assist you with every aspect of Microsoft Azure migration such as requirements analysis, prerequisites assessment, solution architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your users can safely access to Azure-based services, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure resources.
Specialist GIAC Security and Compliance Test
GIAC Certified Technical Support
GIAC was founded in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by businesses and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines covered under GIAC certification including evaluating infrastructure vulnerability, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Professionals CISSP Certified Security Architect
Technology Professional CISSP-ISSEP Cybersecurity
Progent's CISSP-premier cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can help implement cost-effective security solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing network resources distributed across multiple physical sites and public and private clouds.
64-bit Upgrade Onsite Technical Support
64-bit Computing Consulting
Progent’s Microsoft-certified engineers can help you to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit desktop processing, design an efficient upgrade process that reduces business interruptions, and provide inexpensive, expert remote support to assist your company to install 64-bit PC desktop operating systems and applications on your current hardware.
After Hours ProSight Email Virus Filtering Consulting
Email White Lists Consultants
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Juniper Junos Configuration Security Company
Juniper Junos BGT Security Consultant
Progent's Juniper Networks-authorized network engineer can assist your company to design and implement Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated devices to current releases. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to help you to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that incorporate a combination of Juniper's OS platforms.
Open Now Chief Information Officer Support Outsourcing
Online Consulting CIO
Progent can provide the part-time services of a seasoned Chief Information Officer who can offer strategic direction to assist your company pick and maintain network solutions appropriate for your current situation and that can serve as a firm basis for your future growth. Progent's part-time CIO services offer financial advantages to organizations who want to optimize the benefits from their network investment but who are unable or hesitant to add another executive-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of engineers certified to support all major OS platforms and networking technologies plus a wide selection and business applications, Progent is in an ideal situation to offer objective recommendations along with advanced technical help for developing IT solutions that match the particular requirements of your organization.
FRx Reports Development Group
Microsoft Management Reporter Reporting
Progent can provide remote and on premises expertise to assist you with any phase of business intelligence reporting from debugging or enhancing applications to designing and deploying an advanced BI solution. Progent's BI consultants can help your company to maintain your existing BI system, help you to migrate databases and applications from a discontinued reporting platform to a current one, and deliver custom remote training to meet your individual needs. Progent’s business reporting consultants can provide experience in all popular business analytics reporting and visualization tools including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
Solaris Services
Consultants UNIX
Progent's Sun Solaris family consulting experts offer small and mid-size companies and developers support for administering and maintaining Solaris systems that run with Microsoft-based networks. Progent can give your business contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise provides you with a convenient single source to help you build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
24x7x365 Sun Solaris Upgrading
Upgrade Help Solaris to Windows
Progent can help you to plan and execute a smooth transition from a Solaris-powered IT system to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application experts can help you preserve your data and minimize business disruption by developing an efficient migration plan that protects your existing assets in Solaris software and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of current environment, migration strategy and testing, Exchange migration services, information and application software migration, and processor and storage system migration and economization.
Visual Basic Engineer
Custom Software Reports
For help creating, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent’s expert team of programmers, database architects, and software project managers can make sure you get the job done on time and within budget. Progent's experienced software developers offer cost-effective and efficient online help for projects as small as creating VBA macros for Excel or as large as developing line-of-business database applications based on Microsoft SQL Server or Oracle.
SharePoint Portal Server Online Consulting
24-Hour Microsoft Office SharePoint Server 2019 Professional
Progent’s Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, groups and data. Microsoft SharePoint Server offers a common location for your workers or clients to connect to, organize, share and manipulate useful information, files, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the data they’ve developed in a manner that makes data easy to find, download and apply. Progent's SharePoint experts can help you to manage your existing SharePoint environment or upgrade to the latest release of SharePoint.
Specialists 64-bit Computing
64-bit Migration Consulting
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications which you intend to keep plus the new 64-bit editions of applications you plan to install.
Cisco Security Support Services
Network Consultant Cisco PIX 500 Firewall Migration
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to adopt more current firewall products from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Integration Project 2016
Microsoft Project Team Planner Outsourced Programming
Progent's Microsoft engineers can provide advanced support in implementing, using and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective online consulting services following proven best practices to help businesses of any size to get all the benefits of this powerful project management solution. Support services offered by Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Solaris Professionals
Engineer Sun Solaris
Progent's Solaris platform consulting services provide small businesses and software developers support for managing and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent can give your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience provides you with an easy single consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Consultant Services 64-bit Migration
Professionals 64-bit Computing
Progent’s Microsoft-expert consultants can help your organization to enhance your servers and/or desktops from 32 to 64 bits. Progent can help you to calculate the costs and benefits of upgrading to 64-bit computing, plan an affordable upgrade strategy that minimizes business interruptions, and provide economical, professional remote help to aid your company to configure 64-bit software and application programs on your current hardware.
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