For desktop virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop solution that improves the business value of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; migrate your older desktop virtualization software to current versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also instruct your IT staff to follow best practices to maintain XenDesktop effectively.
Progent's certified Windows 2003 Server engineers offer computer help and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support offerings include network design, deployment, project management, in-person and remote network support and repair, Call Center outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
For custom program creation, Progent can provide software design experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
ProSight Reporting is a growing suite of real-time reporting utilities designed to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified consultants can provide small and medium sized companies IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or clients to access, organize, share and manipulate relevant data, documents, and applications and to interact with one another. It enables faster and better decisions, more effective sharing across teams and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge accessible inside and outside an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they've created in a way that makes data easy to locate, download and re-use.
ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can help you to recover your business-critical data.
Progent is one of the most qualified network support firms for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive all the advantages of Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated email components to lower capital costs and administrative hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to help your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a network topology that aligns with your functional requirements and IT budget, implement a non-disruptive move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.
Progent's Help Desk management and co-management service programs help companies to reduce costs, improve productivity, and respond immediately to fast-changing economic conditions.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to design, deploy, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software.
Progent's Microsoft-certified consulting experts can help your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by increasing your productivity, lowering the expense of equipment and support, simplifying management, and integrating your key communications technologies.
Progent applies no initialization charge and asks no monthly commitment for services delivered during normal working hours. Progent's one-minute granularity does away with big bills for fast repairs so you won't be forced to allow minor problems to fester.
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Progent's consultants have supported Dynamics GP and Great Plains ERP software for over two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the product's debut. Progent offers advanced expertise for updating out of date Dynamics GP deployments. Progent can help you to plan, test, and implement an efficient upgrade from a an outdated release to the current version of Microsoft Dynamics GP.
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.
Progent has two decades of experience assisting small and mid-size businesses to design, implement, tune, manage, and debug IT networks that incorporate a remote workforce.
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, reduces ongoing support demands, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business goals.
ProSight Reporting is an expanding line of in-depth reporting plug-ins created to integrate with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Juniper Networks-certified network engineer can help your company to plan and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to help you to simplify the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage networks that incorporate a mix of Juniper's software platforms.
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent offers rapid online access to Cisco-certified CCIE networking consultants. Progent's CCIE engineers can link to your environment using advanced remote support tools to deliver quick and economical troubleshooting and repair of critical network infrastructure problems.
Progent's certified consultants offers offsite and on-premises support services to help your company to administer, maintain, and troubleshoot computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet integration, wireless configuration, and 24x7 system monitoring and alerts.
Progent's Microsoft-certified Windows Server 2003 consultants can provide network help and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and maintenance services include network planning, installation, project management, on-site and off-site technical support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent's Cisco-Certified network consultants can help you to run Cisco's network management tools along with a selection of powerful third-party products to create a comprehensive network management strategy in order to keep your network operating reliably, conserve limited resources, protect your data, recover quickly from device breakdown or deliberate attacks, and allow you to expand or repurpose valuable resources intelligently and economically as your business grows.
Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of XenServer and other Citrix platforms, and can assist you to design, validate, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your existing Citrix technology environment and help you to enhance resource utilization, responsiveness, protection, uptime, and recoverability.
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid remote or onsite access to experts in system planning and deployment, application development, database administration, and cybersecurity.
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 provided by Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and users, and ongoing consulting support.
Progent's Juniper Networks-certified network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to enable your business to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that incorporate a mix of Juniper's software platforms.
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses a self-hosted deployment model or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Progent's ransomware experts can help you to assess your ransomware vulnerability, remotely monitor and guard your network, assist with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent has supported Dynamics GP and Great Plains software for over 20 years and Progent has provided system integration, software development, education, and debugging since the platform's debut. Progent offers advanced support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, validate, and implement an efficient migration from a a legacy release of GP to the newest version of Microsoft Dynamics GP.
Progent's Microsoft authorized Consultants offer three ways to help medium-size and large businesses create a cost-effective and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the various high-quality Help Desk application programs on the market and determine what products might be excessively expensive, lack critical functions, or align poorly with your company's business goals. Progent also offers temporary staffing for businesses who need to reinforce their internal Help Desk staff for occasional projects or to fill in for absent or indisposed workers.
Progent's webinars provide small companies the affordability, simplicity, and flexibility of virtual learning plus the proven training techniques of expert instructors who employ the latest technology to emulate live, participatory classes. Progent can provide remote education for popular desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: Dynamics business accounting and analytics software such as Microsoft Dynamics GP; plus other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Citrix-certified experts can help you to evaluate the potential strategic benefits of the available versions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how to use Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and recoverability of your virtualized network while lowering the cost of equipment and support and streamlining administrative processes.
Progent's Juniper Networks-authorized NetScreen consultants can help your company to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor environments.
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent has been delivering SharePoint support since the initial SharePoint product was released more than 20 years ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can help in individual tasks associated with your SharePoint 2013 migration.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent's experienced ransomware recovery consultants can help you to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.