Ransomware Protection and Cleanup Expertise
Ransomware Recovery Consultants
Additional Topics of Interest
Microsoft Certified Partner System Center 2012 Data Protection Manager Support and Help
SCDPM 2012 and Azure Technology Consulting Services
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of all sizes to plan, implement, manage, and repair a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed support for fixing especially stubborn issues, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Amazon Web Services enterprise hybrid cloud solutions Programming Firm
Amazon EC2 firewall integration Reporting
Progent offers affordable remote consulting to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
System Center 2016 Security Computer Consultant
24-7 System Center 2016 and NetApp Integration Support Services
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier IT consulting professionals. With Progent's economically priced IT support packages, small businesses can select a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small company networks enterprise-class availability, protection, and productivity.
Exchange 2003 Server Upgrade Consulting
Urgent Microsoft Exchange 2003 Remote Support
Progent's certified professionals provide computer help and IT consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, management, and support services for Microsoft Exchange Server 2003 include system design, deployment, project management, onsite and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and comprehensive IT outsourcing.
wireless IP phone security IT Consultants
24-Hour wireless IP phone upgrades Network Consulting
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within campus, warehouse, retail or other environments where IT management requires portable phones that provide more control, security and durability than is possible with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams configure and optimize numerous components of your wireless environment including wireless access points, routers, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and onsite support to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Integration Services Automated Server Management
Remote Technical Support Automated Desktop Inventory
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by tracking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to impact productivity.
Catalyst Switch IOS-XR Integration Services
Catalyst Ethernet Switch Consultant
Progent's Cisco-certified CCIE networking experts can help you to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also help you to harden the security of Catalyst switches and migrate efficiently from legacy appliances to current devices.
Microsoft Small Business Server Services
Computer Engineer Microsoft SBS 2008
Microsoft Small Business Server is a low-cost suite of server products that offers the foundation for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components included with Small Business Server 2011 requires a computer support expert with hands-on background designing and building cohesive, end-to-end business technology solutions. Progent's Small Business Server professionals have an average of more than a decade of background integrating business systems powered by Microsoft platforms. This experience assures you success in deploying, administering, and maintaining IT solutions that include the Small Business Server package of servers and productivity software.
Professional Microsoft Exchange Server 2016 Upgrade Planning
Online Troubleshooting Microsoft Exchange 2016 Upgrade
Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Sun Solaris Computer Engineer
UNIX Consult
If your business network combines Sun Solaris platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive network that permits all your operating systems to coexist for simple administration, transparent dataflow, high availability, enhanced throughput, and strong protection. Progent's Solaris and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and administration, online network help and repair, on-site technical support, and Help Desk Call Center support.
Consultant Email Intent Analysis
ProSight Email Guard AES Encryption Specialist
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Linux with Windows Specialist
Windows and Linux Remote Technical Support
If your office network mixes Linux platforms with Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your operating systems to run side by side for easy management, seamless dataflow, high availability, enhanced performance, and strong protection. Progent's Linux and MS Windows integration assistance services include network infrastructure integration and support, support for Windows services for UNIX, remote network monitoring and management, remote technical support and repair, in-person technical support, and Help Desk Call Center support.
Colocation Center Migration Network Consultant
Top Help and Support Collocation Migration
Colocation data centers make it possible for businesses to share world-class facilities for hosting computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation strategy including choosing and moving to a colocation site, creating network topology, defining required equipment, on-site and on-line maintenance, establishing online network administration, and training your IT personnel.
An index of content::
Co-managed Support Desk Computer Consulting
Support and Help Virtual Helpdesk
Progent’s Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution based on the leading shared professional services automation tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
CIO Remote Support Services
Support Chief Information Officer
Progent can provide the temporary services of a veteran CIO to offer a broad perspective to help you select and support IT solutions to meet your current situation and that can serve as a solid basis for your future growth. Progent's temporary Chief Information Officer services provide financial leverage to companies trying to optimize the benefits from their network investment but who are unable or hesitant to add another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique position to offer objective advice along with advanced technical help for developing IT solutions that match the special needs of your business.
Best Outsourcing At Home Workers Endpoint Security
Remote Workers Cybersecurity Integration Services
Progent can assist small and medium-size businesses to configure endpoint security defense systems and provide cleanup services needed to support work-from-home employees.
Top Ranked SCCM 2016 MDM Troubleshooting
Microsoft Certified SCCM 2016 and Exchange 2016 Support
Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings control, inventories network assets, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist your organization with any facet of planning, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Apple Mac with Windows integration IT Consulting
MacOS and Windows Network Consultant
Progent's support experts in Mac and Microsoft Windows technology can show you how to combine Mac and Windows systems into seamless networks with full sharing and collaboration functionality. Enabling efficient cooperation among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to provide expert assistance to businesses that depend on these technologies to keep their competitive advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads with your Windows network.
Urgent ProSight IP address management Consultant Services
infrastructure documentation management Specialist
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Dynamics GP FRx Engineer
Technology Consulting Dynamics GP Crystal Reports
Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to monitor all operations, sales and expenses, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can enable you to create reports that allow you to understand your business more completely, turning uncooked data into valuable management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and web commerce applications that work transparently with Microsoft Dynamics GP/Great Plains.
Intrusion Detection Symantec Security
Symantec Firewall Information Technology Consulting
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor line or help you upgrade to newer firewall/VPN solutions. Progent can also enable you to create and implement a comprehensive security strategy that can include firewall/VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single source for continuing technical support, maintenance, education, and security expertise.
Support Outsourcing Wave 2 WiFi migration
Computer Consultants 802.11ac
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Network Consultant Windows 2008 R2
Outsourcing Windows Server 2008 R2
Windows Server 2008 is a major advance in making IT networks more secure and available, simpler to virtualize and administer, faster, and able to provide an improved environment for web publishing. Progent can help your business benefit fully from the enhancements incorporated into Windows Server 2008 by providing consulting, technical support, training, staffing, monitoring, and security engineering expertise.
Microsoft Software Update Services Online Consulting
Consult Windows Server Update Services
Microsoft Windows SUS enables network administrators to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft SUS deployment, setting up user's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Integration Support Remote Workers IP Voice
Best At Home Employees VoIP Consultant Services
Progent can help small and medium-size companies to configure IP voice platforms to provide their teleworkers the advantage of transparent access to the corporate phone system.
Office 365 integration with on-premises environments On-site Support
Hybrid Office 365 Exchange integration Support
Office 365 is Microsoft's extensive family of productivity programs and cloud services available on a subscription basis. Office 365 programs and cloud services are available in an array of product bundles intended for customers ranging from individuals and households to global enterprises. Progent offers quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist you to understand the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
SCVMM 2012 VHDX Resizing On-site Technical Support
SCVMM 2012 Live Migration Computer Consulting
Progent can assist businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to migrate from an earlier release of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and troubleshoot your current SCVMM environment to make sure you get maximum return on investment.
Microsoft Certified Expert Remote Technical Support SQL Server 2012 Migration
Microsoft Certified Online Consulting Power View
Progent offers the support of Microsoft-certified engineers as well as experienced database application developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and data security consultants to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Operations Manager Computer Engineer
Operations Manager Consulting
Mid-sized businesses can get all the advantages of Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Certified network support professionals. Thanks to Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, automated warnings, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to provide mid-size company networks enterprise-class reliability, protection and productivity.
Microsoft Project Server 2010 Remote Support
Programmer MS Project Server
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, using and troubleshooting all versions of Project Server and can provide a wide range of cost-effective remote support services following proven best practices to help businesses of any size to receive all the benefits of this leading platform. Consulting support available from Progent include solution planning, installation and migration, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and specialized online training classes.
CRISC Certified Cybersecurity Support and Setup
Largest Professionals Risk Mitigation
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, zero-downtime system architecture that takes into account availability issues covering a broad array of network technologies and processes.
24/7 IT Consultants Wireless
Support Wireless
Progent’s professionals provide experience in multiple disciplines related to mobile connectivity such as network architecture, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified professionals can save your company work and money by applying their wireless expertise to show you how to select and integrate mobile connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile data devices perform more reliably.
24/7/365 CIO Consultant Services
Part-Time CIO Consultant Services
Progent can supply small businesses with an information management professional who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate sensible IT products to improve business operations so they match more closely with your corporate goals. Your business can develop and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
UNIX Professional
Solaris Remote Technical Support
Progent's Sun Solaris family support services offer small companies and software developers help with managing and supporting Sun Solaris systems that run with Microsoft-based technology. Progent offers your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with an easy single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
24-7 IT Services Offsite Workers Cybersecurity
Consulting Services Remote Workers Cybersecurity
Progent can help small and medium-size businesses to install network security defense systems and provide response expertise to support work-from-home employees.
Remote Consulting iPhone 5
Apple Macintosh On-site Support
Progent's experts offer macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For business networks built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, configuring and supporting a network environment that is reliable, secure, fast and able to achieve your organization's objectives.
Consultancy UNIX
Consultant UNIX
Progent's Solaris platform consulting services offer small and mid-size businesses and software developers help with managing and supporting Solaris environments that operate with Microsoft-powered networks. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications solution that allows Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
VMware Site Recovery Manager and NSX Professionals
VMware Site Recovery Manager Specialist
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for recovering services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, updates and patches and can generate reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
Database Applications Consultant Services
Setup and Support Database DBA
Progent's Microsoft-certified database developers offer businesses of any size online support for leading RDBMS products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include software installation and integration, database design and coding, administration support, synchronization strategies, storage management, tuning, data migration, security and compliance, backup and recovery options, problem solving, and training.
At Home Employees Collaboration Software Integration Support
Consultant Telecommuter Collaboration
Progent can assist small and medium-size organizations to implement collaboration technology to permit their remote workforce to benefit from productive teamwork with fellow workers and customers.
Microsoft Office 2003 Network Security Consulting
Network Consultation Microsoft Windows
Progent’s IT outsourcing services offer affordable computer consulting for small businesses. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or developing an on-line business application, outsourcing your IT technical services can contain expenses and minimize risks, permitting IT support expenses to grow in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust network foundation for your vital applications powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Consulting Navision
ERP Engineer
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and one-on-one or group webinar training tailored to meet your particular needs. Progent's experts also can help you build and support a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
Sun Solaris Technology Consulting Services
Sun Solaris Online Consulting
If your company computer system mixes Sun Solaris technology with Windows, Progent can help you to integrate your servers into a cohesive network that permits all your OS platforms to coexist for easy management, seamless information exchange, high dependability, enhanced performance, and strong protection. Progent's Solaris and Windows coexistence assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Help Desk services.
Microsoft ISA Server Support Outsourcing
Microsoft Proxy Server IT Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small company design and deploy an installation of Microsoft ISA Server 2004 that supports your information security requirements without restricting your network.
Shared Computer Support Help Desk Onsite Technical Support
Support Desk Sharing Network Consultant
Progent’s Co-managed Help Desk service allows your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, ownership, progress tracking, and metrics.
Consult ransomware preparedness audit
Professional ransomware preparedness
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The interview is intended to help assess your organization's ability to block ransomware or recover quickly after a ransomware attack. Progent will consult with you directly to collect information concerning your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that reduces your exposure to a ransomware attack and meets your business requirements.
Microsoft SMS Online Troubleshooting
SMS Migration Computer Consultant
Systems Management Server 2003 provides added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software by making it simpler to install system images, control mobile computers, and run management utilities. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage PDAs and smart mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes policies, procedures and technologies to keep your IT computer system protected.
Cloud Backup Security Help and Support
Remote Troubleshooting ProSight DPS Hybrid Cloud Backup Services
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data.
Computer Virus Forensics Troubleshooting
ProSight Behavior-based Antivirus Consultant Services
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats.
Internet Security and Acceleration Server Remote Technical Support
ISA 2004 Standard Edition Server Network Consultants
Progent’s Microsoft certified professionals provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can protect your business system from attack by outside and inside sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can help your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront TMG.
24-Hour CCDP Certified Meraki 802.11ac AP Professional
Meraki MR53 Access Point Support and Help
Progent's Meraki Wi-Fi access point experts provide remote and on-premises support services to assist businesses of any size to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or device.
Specialists Wireless Network
802.11 Wireless LAN Integration Services
Progent can help you plan, deploy, manage, monitor, and repair an efficient Wireless network infrastructure, recommend appropriate hardware and software, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete wireless system security plan that is well integrated with the security strategy for your entire corporate network.
WatchGuard Firebox M470 Firewall Network Consulting
WatchGuard Firebox Firewall Network Consultants
Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Largest Linux Network Monitoring Troubleshooting
Services MRTG for Linux
Network monitoring ordinarily entails observing a system's resource usage in order to uncover throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's network integration engineers can show you how to use both these tools to tune and repair your network. Progent's Linux support professionals offer small companies and developers help with administering and servicing UNIX and Linux networks that coexist with Microsoft-based products.
Cisco Management Engineer
24x7x365 Cisco VoIP Computer Network Companies
Progent can assist your organization to utilize Cisco's infrastructure technology to create a robust basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, versatility, reliability, and disaster recovery.
Juniper SRX100 Router Technical Support Services
Computer Security Specialist Juniper SRX240 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
SQL Server 2019 SSRS Online Consulting
Expert Microsoft Certified Online Support SQL Server 2019 R Services
Progent's Microsoft-certified SQL Server 2019 experts can help your organization to assess the business case for upgrading to SQL Server 2019 and can deliver fast online or on-premises access to consulting experts in system design and deployment, software programming, database administration, and cybersecurity.
Small Business Access Points Integration Services
Small Business 500 AP Network Consulting
Progent's Cisco-certified wireless technology experts can help you to deploy, manage, and debug Cisco Small Business Wireless Access Points.
Online Support Services SCVMM 2012 and Windows Server 2012
SCVMM Migration On-site Technical Support
Progent can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your business to move from an earlier release of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM environment to make sure you get maximum return on investment.
Online Help Wi-Fi IP phone integration
wireless IP phones and Meraki APs Consultant
Cisco's wireless IP phones are hardened Wi-Fi devices intended for professionals who are mobile within campus, hospitality, retail or other environments where IT management wants user endpoints that offer more control, security and durability than is achievable with the BYOD mode of mobile collaboration. Integration of Cisco's wireless VoIP phones typically demands that you configure and optimize many components of your wireless environment such as APs, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's certified experts offer remote and onsite support to help your organization create and maintain a Cisco wireless IP phone deployment by delivering integration services that range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
24-Hour iPhone remote access Integration
Remote Consulting iPhone backup
Progent can provide affordable online consulting to help you to plan, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for short-term tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers remote or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented ecosystem that optimizes the strategic value of your IT system.
Enterprise hybrid cloud integration Services
Top Cisco Certified Experts Enterprise hybrid cloud integration Professionals
Progent offers expert online consulting services to help organizations connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that utilize on-premises resources as well as public cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Microsoft Windows, Linux, UNIX, Solaris Network Engineer
Linux, Windows Professional
If your business network combines Linux-based products technology with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive network that allows all your OS platforms to run side by side for easy administration, seamless dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux and Windows integration assistance offerings feature network infrastructure integration and service, support for Windows services for UNIX, remote server monitoring and administration, remote technical support and repair, on-site technical support, and Helpdesk support.
Exchange 2007 Edge Server Technical Support
Remote Engineer Microsoft Exchange 2007
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Exchange 2007 Server.
Aironet Access Point Management Technical Support
Configuration Aironet 802.11ac AP
Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or on-premises configuration and debugging services to help your organization to design, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your unique office design, construction, and anticipated workloads.
Endpoint Monitoring and Reporting Support Outsourcing
Remote Server Monitoring Network Engineer
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact productivity.
Windows, UNIX, Solaris Engineer
Microsoft Experts Solaris with Windows Specialist
Progent's UNIX family support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient one-stop consulting firm to help you build and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Hybrid Office 365 solutions Online Consulting
Office 365 Exchange Online and on-premises Exchange Engineer
Progent can help you to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that transparently combine on-premises and cloud-based resources.
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