Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's certified SQL Server application developers and database administrators can provide remote expertise to help organizations of any size to create, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server experts offer help with any phase of the application life cycle in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's Technical Response Center provides low-cost nationwide extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer extended hours phone help and online direct network access to isolate and resolve network problems quickly and affordably.
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
For businesses with a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for using Microsoft Windows-dependent applications on an Apple Mac: remote access to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Microsoft Windows-powered computer to use Microsoft Windows software and access system resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so that you are able to use Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist you to manage these solutions for running Windows software on your Macs and can also help your organization to evaluate and configure other solutions for Microsoft Windows PC emulation.
Progent's experts can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to migrate to macOS from OS X or earlier versions of Apple OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud. For business environments based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is available, safe, efficient and able to achieve your company's business goals.
Progent can help you to design, deploy and manage a backupup/restore plan based on MSP360 Backup technology to protect your resources residing on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by human mistakes, system error, ill-intentioned insiders, and malware attacks such as ransomware.
Progent's certified failover clustering experts can assist companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to build a powerful fault-tolerant/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and help you to streamline the management of failover clusters.
Progent's Cisco CCIE-certified SIP infrastructure consultants can help your business to plan, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective online or onsite support to assist businesses to move smoothly to an advanced unified communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Progent can provide remote and on premises consulting to assist your organization with any facet of BI reporting ranging from troubleshooting or modernizing applications to planning and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to support your current reporting environment, assist you to migrate databases and applications from a legacy reporting product to a current solution, and provide custom online training to meet your individual requirements. Progent's business reporting and analytics professionals can provide expertise in all popular business intelligence reporting and visualization tools such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Small to middle size companies can now enjoy all the benefits of System Center Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified IT support professionals. With Progent's economically priced network service programs, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide small company information systems enterprise-class availability, protection, and performance.
Progent can provide onsite training designed for individuals who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X application software.
Progent's Data Center engineers can help you find high availability data centers that match the specific requirements of your business. Fault tolerant Internet Data Centers are especially attractive to small organizations because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to build an on-site data center with even a basic level of fault tolerance is financially prohibitive for the majority of small organizations. Progent is ready to help you get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and support services.
Progent's Microsoft certified engineers offers offsite and onsite consulting expertise to help your company to manage, support, and troubleshoot computers powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, online access, smartphone and tablet management, Wi-Fi configuration, and remote system monitoring and alerts.
Progent provides small businesses a pair of specially designed security inventory scanning packages that provide, for a set fee, remotely administered scans of your network security profile which are evaluated by expert information security engineers who assess the data collected by the scan, deliver objective evaluations of your current network security, and offer recommendations for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small businesses while delivering enterprise-quality assessments of your IT network's vulnerability to attack.
Progent's Microsoft-Certified SQL Server consultants offer a range of support services to help small companies to design, implement, manage, and troubleshoot Microsoft SQL Server 2008 systems so that they receive the optimum strategic benefit from Microsoft's state-of-the-art information management technology. Also, Progent can provide help with network infrastructure, enterprise-wide protection, and custom software development to increase the strategic benefit of your SQL Server investment.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot systems and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to use enhanced administration utilities, and deliver continuing consulting and technical support via low-cost alternatives such as Helpdesk service and remote technical assistance.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and debug their networking appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance issues.
Cisco's security and remote connectivity solutions for small to mid-size companies offer a complete array of easy-to-administer protection products to help safeguard your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate objectives.
If your office network mixes Solaris technology with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for easy management, transparent information exchange, high reliability, superior performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence support services include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and repair, in-person technical support, and Contact Center outsourcing.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of any size advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent can show you how to plan, configure, manage, monitor, and troubleshoot an efficient Wi-Fi LAN architecture, recommend appropriate hardware and software, and configure access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough 802.11x network security plan that is well integrated with the security plan for your entire corporate network.
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can help you create a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, non-stop system solution that addresses reliability issues involving a broad range of infrastructure technologies and processes.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service organizations who offer scant documentation or details of services performed, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the support reports sent by every staff member to each customer. The discipline of documenting and organizing service activity allows more effective support and eliminates a variety of common problems such as when a service client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Cisco's Small Business family of wireless access points are Linux-powered devices intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or on-premises integration and troubleshooting support to assist you to design, implement, update, tune, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or architecture.
If your business computer system mixes UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can show you how to incorporate your servers into a unified network that allows all your operating systems to run side by side for simple management, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows coexistence assistance offerings include network architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online technical help and repair, on-site technical support, and Help Desk services.
Progent can provide affordable remote consulting to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other personal devices.
Progent's expert support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory, operations, capacity planning, purchasing, sales, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central experts can assist company to manage your older Dynamics NAV environment or migrate efficiently to a cloud-based, onsite, or hybrid deployment model.
The cluster technology incorporated into the high-end editions of Windows Server 2008 is radically redesigned to streamline the installation, setup, and maintenance of clusters that offer improved levels of network availability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster Validation, revamped configuration and installation, improved cluster management, redesigned cluster architecture for increased availability, hardened security and quorum structure, elimination of failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company evaluate the advantages of Windows clustering, design and execute a deployment, train your IT staff to administer your cluster environment, provide continuing consulting and support services, and create and validate a workplace recovery plan.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide move to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you intend to keep plus the new 64-bit editions of applications you plan to run.
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Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools from SentinelOne to guard endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire threat progression including blocking, detection, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new threats.
Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and support services to help your organization to design, configure, administer, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent's experts can also assist your organization to plan and implement hybrid environments that combine local and cloud-based services and that deliver seamless connectivity, enhanced protection, streamlined management, and consistent operation for all your wired and wireless devices.
Progent's Office and Microsoft 365 consultants can assist businesses of any size to integrate Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers quick return on investment and enables improved business outcomes. Progent can assist your company to integrate Microsoft Office or Microsoft 365 applications with one another and with other key Microsoft platforms such as SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent can also help you to fix compatibility issues between various versions of Microsoft Office desktop and offers customized online training to individuals and groups.
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with planning, installing, administering and supporting powerful IT applications based on Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
Progent's Cisco-Certified network management engineers can assist you to run Cisco's network management utilities alongside a selection of specialized third-party products to build a complete network management solution in order to keep your network running smoothly, conserve expensive resources, protect your data, revive rapidly from device failure or deliberate assaults, and enable you to expand or reassign network resources sensibly and affordably as your company grows.
Progent's certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in solution design and deployment, application development, database administration, and cybersecurity.
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data.
Progent's fault tolerant network experts offer reliability support, disaster recovery services, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet interface design, 24x7 data center consulting, and other non-stop operations services to show your small business create a 24x7 environment for line-of-business applications. Progent has the knowledge and experience to develop affordable, high-availability networks by deploying the expanding library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and efficient network load balancing.
Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, allowing Mac users to get and send messages, examine the GAL, import addresses, synchronize appointments, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are working. Progent also can provide customized one-on-one Entourage training.
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.
Progent's support services for patch management provide organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like alarms and health monitors.
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop solution that maximizes the strategic value of your IT system; configure XenDesktop technology with your physical and virtual servers, user devices, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage XenDesktop efficiently.
Progent is among the most expert network support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 administration.
The server cluster technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and maintenance of clusters that offer improved levels of network availability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, revamped setup and installation, improved cluster administration, redesigned cluster architecture for increased uptime, hardened security and quorum structure, elimination of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company assess the advantages of failover clusters, plan and execute an installation, train your IT personnel to administer your cluster environment, deliver continuing consulting and support services, and create and test a disaster recovery plan.
Progent's consultants can provide macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments built exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is available, secure, fast and aligned with your company's objectives.
Progent's seasoned team of IT consultants and application experts have extensive experience delivering remote and onsite support for organizations of any size who want to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the breadth of skills to solve network issues that involve multiple manufacturers and that represent a mix of older and up-to-date technology. Progent provides cost-effective online expertise to assist you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle especially challenging technical problems, or Progent can provide comprehensive project management services to ensure that you finish major network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one classes to show you how to manage and use Android phones to maximize their business value.