Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build an unmatched ability for supporting branch offices that require IT service with the responsiveness common to with small firms but which offers effective client interaction, complete documentation, and adherence to enterprise IT standards. If your enterprise has a remote office located anywhere in California or any area served by Progent's engineers, Progent can provide a wide array of onsite and on-line network consulting services and network design assistance.
Progent's Juniper-certified network engineer can help you to design and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to current releases. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable you to streamline the management and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you manage environments that incorporate a combination of Juniper's OS platforms.
Progent's Duo managed services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact key areas like ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible business benefits of upgrading to Exchange 2013, create an efficient validation and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange Server 2013.
Progent's Microsoft-certified consultants offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can show you how to plan, integrate, maintain and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom mission-critical applications and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming raw data into valuable understanding of your company and customers.
Cisco has developed an extensive product line of routers that includes appliances built to deliver the protection, performance, and availability demanded by organizations from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your IT system and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restore. Smaller organizations can take advantage of Progent’s private cloud to eliminate major capital costs for the purchase, maintenance, and management of network equipment and data center facilities while achieving world-class levels of system availability and security.
Progent's Microsoft certified engineers offers offsite and onsite support services to help you to administer, maintain, and repair computers powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, backup and restore, online connectivity, mobile device integration, wireless network design, and 24x7 system monitoring and alerts.
Progent’s IT outsourcing packages provide budget-friendly computer consulting for medium-size organizations. Whether it involves designing system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or creating a web-based business application, outsourcing your network technical services can smooth out costs and eliminate risks, allowing network service budgets to increase in a more linear and controlled fashion than is feasible by amassing a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust system foundation for your critical Windows-powered business software including Windows 2008, Exchange Server 2007, and SQL Server.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are built upon mature virtualization platforms that allow small and midsize companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Progent can provide expert remote consulting services to help businesses connect their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that utilize local IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent offers a range of public cloud integration services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The integration requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with hands-on background and extensive knowledge in designing and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, administering, and troubleshooting network environments powered by the SBS line of servers and applications.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting options are based upon proven virtualization architectures that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution following leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Network monitoring ordinarily consists of tracking a network’s resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows operate together. Progent's system integration engineers can help you use both these programs to tune and repair your network. Progent's Linux support professionals offer small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based products.
Progent's Check Point Software firewall experts can help you plan, integrate, and manage firewall solutions built around Check Point NGFW firewalls and Check Point's cloud-based security services. Progent's consultants can also assist you maintain older Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
Progent's Wi-Fi site survey services assist you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that delivers the reception, performance, capacity, security, and hand-off ability your business needs.
Progent's UNIX platform support services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent offers access to the affordable services of remote Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution meets your business requirements. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and switches and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP configurations.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided system integration, customization, training, and debugging since the platform's debut. Progent offers top-tier support for updating out of date Dynamics GP ERP systems. Progent can assist you to design, validate, and implement a cost-effective upgrade from a a legacy release of GP to the current version of Microsoft Dynamics GP.
Progent can assist your business to plan and implement a smooth transition from a Sun Solaris-powered information system to a network powered by MS Windows and suited for running Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can assist you to preserve your data and minimize productivity disruption by developing an effective transition strategy that protects your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing infrastructure, migration strategy and testing, Exchange migration expertise, data and application software transition, and server and storage system migration and economization.
Progent's CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent imposes no service activation charge and asks no monthly commitment for services provided during normal business hours. Progent's small granularity avoids big bills for quick solutions so you will not be tempted to permit simple problems to fester.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client endorsement and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better solutions for your IT system.
Progent can provide affordable online and onsite support to help organizations of any size to migrate any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Progent's Network Help Desk Call Center Outsourcing Services for desktop technical support are intended specifically for small businesses who need fast availability of a Help Desk Call Center with expert telephone support and effective escalation options but who must operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Software Selection and Deployment.
Progent believes that a carefully architected and executed network is a crucial piece for enabling any firm's growth, and Progent follows this belief in our corporate network infrastructure. Progent has created a zero-downtime virtual office network that enables our in-house engineers and certified contractors to deliver rapid and effective service, collaborate easily on sophisticated projects, and gain from career and personal maturity by acting as part of an exciting company ethos of self motivation and freedom.
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard handles the security and management of company email by offering constantly improved spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis utilities as well as outgoing email testing to let you fix your email system and specify and regulate company email policy.
Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation through a virtual infrastructure promises lower total cost of ownership of servers and faster return on investment, more leveraged use of physical computers, streamlined operations, increased system uptime, and easier management. Common usage scenarios for virtual servers include hardware consolidation, economical hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive quarantine of software development or evaluation systems from production systems.
Progent can provide cost-effective remote and on-premises support to help businesses to move any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you create a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, zero-downtime network solution that addresses reliability issues covering a wide range of infrastructure technologies and procedures.
Progent imposes no service activation charge and asks no monthly commitment for support services delivered during normal business hours. Progent's one-minute granularity eliminates large bills for fast fixes so you will not be tempted to allow simple problems to fester.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Progent's Microsoft-certified consultants offer economical remote and onsite expertise, software development, and technical support support for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent is organized deliver comprehensive remote consulting for all major technologies common to small company information networks and offers an array of strategic, as-needed support services such as a part-time CIO to provide advanced planning and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for major projects like site relocations orOS upgrades, connectivity consultants for designing high-performance and reliable infrastructure, certified security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, enhance, or repair mission-critical applications.
Progent's Check Point experts can show you how to choose and configure Check Point Firewall and VPN utilities and hardware based on Check Point's technology to provide an affordable and effective security defense for your IT network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security solutions from other vendors and offer a central source for on-going technical support, maintenance, training, and design services.
Progent’s expert software programmers, relational database architects, and program managers can help enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering database designers and software programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with additional data sources like Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers expertise with multiple web development tools and can help clients to create, enhance, troubleshoot, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who offer minimal documentation or specifics of services performed, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation sent by every staff member to every customer. The practice of detailing and archiving support activity allows more effective service and eliminates a slew of common problems such as when a support client is effectively held captive to a consultant who won’t release vital service information.
Systems Management Server 2003 offers added functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and deploying software by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to advising you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT tasks that cover processes that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and smart portable communication devices so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes policies, processes and technologies to keep your IT network safe.
Progent's expert consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent can help your organization to deploy Cisco's infrastructure products to build a robust foundation for your onsite, private cloud, or hybrid-cloud data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, manageability, availability, and disaster recovery.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent customers without sufficient internal resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Cisco has designed an extensive product line of routers that includes routers built to deliver the security, bandwidth, and availability required by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Progent is organized deliver comprehensive remote consulting for all major technologies associated with today’s small business IT networks and allows you to outsource a variety of vital, on-demand services such as a temporary Chief Information Officer to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as a managed service, project management help for critical initiatives such as office relocations orOS migrations, connectivity consultants for designing fast and robust network infrastructure, certified security engineers to ensure information safety and compliance, disaster recovery experts to create business continuity plans, and software programmers to write, enhance, or troubleshoot business applications.