Additional Topics of Interest

Operating System Knowledge Transfer
Microsoft Certified Windows Training

Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent has few competitors. Mid-size companies who work with familiar independent consultants or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, protected, and productive.

Engineers Maze ransomware recovery
Emergency ransomware cleanup and recovery Consultant

Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

Expert Training Online Help
Technical Support Knowledge Transfer

Progent is committed to information transfer from Progent's support experts to customers. By educating customers to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Small businesses who work with familiar independent service providers or who employ internal IT personnel benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, protected, and productive.

Microsoft Exchange 2010 Upgrade Professional
Exchange 2003 to Exchange 2010 Upgrade Engineers

Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the benefits of Exchange Server 2010 for your business and can help your IT staff to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast payback by increasing your workers' efficiency, cutting the cost of equipment and service, simplifying management, and consolidating your vital communications technologies.

Aironet 700 Access Point Professionals
Aironet 3700 Access Point Setup and Support

Progent's Cisco certified wireless networking experts offer economical remote and onsite support for both end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can assist your business to plan and maintain wireless environments that include indoor and outside/ruggedized Aironet APs.

Professionals ProSight Behavior-based Virus Detection
Computer Virus Forensics On-site Support

Progent's ProSight Active Security Monitoring utilizes next generation behavior-based AI technology from SentinelOne to guard endpoint devices and physical and virtual servers against familiar as well as novel ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

Exchange 2003 Server Integration Support
Consulting Services Exchange Server 2010

Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging systems for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features compliance, high uptime, easy connectivity for off-site and wireless users, efficient management tools, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to Microsoft Exchange 2016 or Microsoft Exchange 2013 Server.

24x7 NodeZero PEN Testing Cybersecurity Contractors
PEN Testing Firewall Network Install

Progent's certified cybersecurity consultants can perform NodeZero-based threat assessments to make sure your security monitoring and protection tools and policies are correctly set up and effective.

Urgent Computer Consulting Service Reporting
Cisco and Microsoft Certified Expert Service Database Remote Troubleshooting

Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or small service firms who provide minimal documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every staff member to every client. The discipline of documenting and archiving service activity results in more efficient support and avoids a slew of common misfortunes such as when a service client is virtually held captive to a consultant who refuses to release vital service information.