Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent has few competitors. Mid-size companies who work with familiar independent consultants or who maintain in-house IT staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, protected, and productive.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent has little competition. Small businesses who work with familiar independent service providers or who employ internal IT personnel benefit when Progent passes on information about new technology and tested processes to make their networks more reliable, protected, and productive.
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the benefits of Exchange Server 2010 for your business and can help your IT staff to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast payback by increasing your workers' efficiency, cutting the cost of equipment and service, simplifying management, and consolidating your vital communications technologies.
Progent's Cisco certified wireless networking experts offer economical remote and onsite support for both end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can assist your business to plan and maintain wireless environments that include indoor and outside/ruggedized Aironet APs.
Progent's ProSight Active Security Monitoring utilizes next generation behavior-based AI technology from SentinelOne to guard endpoint devices and physical and virtual servers against familiar as well as novel ransomware variants such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging systems for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features compliance, high uptime, easy connectivity for off-site and wireless users, efficient management tools, and productive integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to Microsoft Exchange 2016 or Microsoft Exchange 2013 Server.
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or small service firms who provide minimal documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation sent by every staff member to every client. The discipline of documenting and archiving service activity results in more efficient support and avoids a slew of common misfortunes such as when a service client is virtually held captive to a consultant who refuses to release vital service information.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive client interactions. Integrated Sales and Customer Service components enable employees to share information to help improve sales success and offer steady, effective customer service. Progent can set up the optimal network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer support databases.
MCSE Expert Certified Windows SharePoint Services On-site Technical Support
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's Linux consulting services provide small businesses and software developers help with administering and maintaining Linux systems that coexist with Microsoft-powered networks. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience offers you an easy one-stop source to help you build and maintain a secure and reliable cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and within budget.
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly combine local and cloud-based products and services.
Progent offers the services of RIM BlackBerry-premier professionals who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and reducing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient remote support model, provides small and mid-size businesses an efficient solution for integrating BlackBerry devices and software seamlessly into their IT system.
Progent can provide affordable remote support to help companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent's Juniper-certified network engineer can help your company to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS engineers can provide support for Juniper's premier network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain environments that incorporate a combination of Juniper's software platforms.
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with teammates who run Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send email, search the Exchange global address list, copy addresses, synchronize appointments, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Exchange Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage education.
Progent is seeking a range of on-staff employees including motivated Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE credentials; and consultants for advanced network design with experience in mobile connectivity, wireless networking, high-availability environments, business continuity solutions, data protection, and VMware technology. We are also looking for desktop support experts, off-site service professionals, and CISSP or CISM certified security consultants. We are also hiring experienced managers able to perform efficiently in our dynamic, virtual office model. Progent contracts freelance consultants with in-depth knowledge and working experience in high-demand information technology areas outside Progent's primary technical focus. Progent's Experts Team includes freelance consultants who offer consulting and programming support for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with non-Microsoft operating systems such as Linux, Macintosh, or Solaris, or can provide world-class help in technologies such as telecom, web design, EDI, web commerce, or dbm programming. Independent contractors certified by us coordinate with Progent's in-house engineers to provide comprehensive IT services for small and midsize business networks.
MCSE Expert Certified SharePoint Portal Server Integration Support
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, automate network administration, assist with application development, and generate and validate a DR/BC plan.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike some independent consultants or local service firms who offer minimal documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by every consultant to every client. The discipline of documenting and organizing service activity allows more efficient service and avoids a variety of typical problems such as when a support customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Progent's webinar training classes offer small companies the cost savings, convenience, and flexibility of virtual seminars and the effective pedagogic techniques of expert instructors who employ sophisticated technology to reproduce live, participatory classes. Progent can provide webinar education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Publisher, and Visio: Dynamics accounting and analytics products including MS Dynamics GP; plus additional popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's certified engineers can assist you to pilot Microsoft Windows 7 to confirm application compatibility and to determine its performance and reliability working with your applications. Progent's consultants can also help you to estimate the likely business advantages of adopting Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and carry out a smooth deployment of Windows 7 from a an older release of Microsoft Windows.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
ProSight Reporting is a growing line of real-time reporting tools designed to work with the top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
For mid-size businesses who need network consulting services, Progent offers a variety of alternatives including local help, on-line support, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation support, software development, and professional consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent offers expert on-premises support for solving technical issues rapidly and economically.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent delivered a wireless integration environment that allowed a school to improve efficiency and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting remote sites as far as 2.5 miles apart and can reach even greater distances. This wireless alternative offered improved bandwidth and reliability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided immunity to local interference.
Microsoft Office SharePoint Server 2013 Configuration
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad range of desktop and mobile clients. Progent's certified Lync Server 2013 consultants and system architects can assist your company to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your current and future goals, implement Lync 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management team and users. Progent offers expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.
Progent can help your IT team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that seamlessly combine local resources as well as one or more public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Microsoft ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server consultants can help you design, cost-justify, pilot, implement, customize and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest client satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company better support for your information network.
Progent's certified ISA Server consultants have extensive experience creating corporate security solutions for information systems with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your network.