Additional Topics of Interest

Cisco VPN Technology Consulting
VPN Consulting

Cisco's security and offsite connectivity solutions for small to medium sized businesses offer a complete array of easy-to-administer protection products to help safeguard your entire information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate goals.

Symantec Firewall Security Auditor
Symantec Firewall Consulting Services

Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also enable you to design and execute a complete security plan that can include firewall/VPN appliances and utilities, managed security and network defense services, system monitoring software, and formal policies and processes. Progent has the expertise to be your single resource for continuing technical help, maintenance, education, and security consulting.

Remote NetApp MetroCluster Consulting Services
NetApp MetroCluster Disaster Recovery Engineers

NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery between sites that are up to 185 miles away from one another. Progent's roster of seasoned IT experts can help your business to design, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools, arranging aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your DR solution to prove adherence with industry standards and government mandates.

Videoconferencing On-site Technical Support
Cisco Video Conferencing Consultant Services

Progent offers the support of an accredited consultant with expertise integrating technology from the major telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your information network. Progent also offers the expertise of infrastructure engineers who can help businesses of all sizes to create and troubleshoot a communications network that delivers the speed, dependability, security, and scalability required to support your telepresence solution.

Operations Manager Technical Support Services
Network Consultants MOM 2007

Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.

24 Hour Lync Server 2013 and Cisco Unified Communications Professionals
Specialist Lync Server 2013 IM

Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to assist you to maintain and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.

Internet Security and Acceleration Server 2006 IT Consultants
ISA Server 2006 Remote Support

Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced efficiency by making these resources available to authorized remote users. ISA Server 2006 can protect business applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can show you how to design, deploy, configure, and maintain ISA Server 2006 on your system so your business achieves a highly functional and economical balance of protection, productivity, and performance.

Part-Time CIO Information Technology Consulting
Part-Time CIO Configuration

Progent can supply small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to enhance business operations so they match more closely with your corporate goals. Your company can develop and implement a well thought out IT plan without incurring the expense of a full-time senior IT executive.

Live Communications Server 2007 Consulting Services
Engineers Microsoft Live Communications Server

MS Communications Server provides IM and Real Presence in an extensible, enterprise-grade package offering advanced security, seamless integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, increased individual productivity, and stronger intellectual property security. Microsoft Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and troubleshooting help for your Office Communications Server deployment and can assist you to assess the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and execute an efficient migration that will add business value to your information network

Excel 2013 desktop Consulting
Office 365 Excel Consult

Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of online services to help your organization to plan, program, test, install, manage, and debug business applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your existing Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility problems between various versions of Excel. Progent offers on-demand support to clients looking for a fast fix to a stubborn issue associated with Office Excel and Progent can also provide comprehensive project management services for upgrading or creating mission-critical applications built on Excel. Progent's affordable online training classes for Excel can be custom tailored to address the special requirements of individuals or teams.

ransomware defense checkup Specialists
ransomware preparedness assessment Services

The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance expert. The interview is designed to evaluate your company's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to collect information concerning your existing security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient AV and backup environment that reduces your exposure to ransomware and aligns with your company's requirements.

SMS Server Upgrade Remote Support
SMS Upgrade Integration Services

Microsoft Systems Management Server provides added capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and deploying software by making it simpler to copy system images, manage mobile computers, and run management tools. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT projects involving processes that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you develop sensible procedures and policies to manage PDAs and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates standards, procedures and technologies to keep your IT computer system protected.