Additional Topics of Interest

Troubleshooting Microsoft Windows 11 Migration
Windows 11 and Android Support and Setup

Progent's Microsoft-certified Windows 11 consulting experts offer an array of services to support Windows 11 including cloud and hybrid integration, mobile management, teleworker access, security and compliance, streamlined deployment, and Help Desk Call Center services.

Mac Remote Consultant
Mac Remote Consulting Services

Progent offers national online technical support and troubleshooting services for companies who run macOS and OS X environments or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's engineers offer macOS and OS X users a range of IT services such as desktop assistance, upgrading to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad support, or moving to Apple's iCloud. Remote technical support provides optimum return for your IT dollar by preserving client efficiency and limiting the time billed for computer repair services. Sophisticated remote support technology and experienced technicians and engineers allow Progent to handle most IT problems without wasting time and money by going to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISSP and ISSAP premier security professionals to help with the toughest system issues.

Cisco PIX to ASA upgrade Help and Support
Cisco Expert ASA and PIX Firewall Consultant

Progent’s Cisco-Premier network experts provide experienced PIX Firewall consulting services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive administrative solutions. Progent’s Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

Fault Tolerant Internet Connection Remote Consulting
Fault Tolerant Network Online Technical Support

Progent’s high availability network experts offer non-stop computing consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, fault-tolerant Internet architecture design, 24x7 data center support, and other 24x7 networking services to help your company create a non-stop network for line-of-business applications. Progent has the knowledge and experience to develop economical, fault-tolerant systems by utilizing the expanding library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can help you design a high-availability mutli-location network with a fully redundant Internet connection and intelligent network load balancing.

Consulting Services Supplemental Helpdesk
24-7 Shared Helpdesk Help and Support

Progent's Standard Help Desk Services provide a complete solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.

Virtual Machine Hosting Consulting
Private Cloud Integration Consult

Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are built on proven virtualization architectures that enable small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.

Private Cloud Hosting Services
Urgent Small Business Private Clouds Consult

Progent’s private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can use Progent’s private cloud to eliminate major investments in the acquisition, maintenance, and operation of computer hardware and facilities while achieving the highest levels of network reliability and physical security.

Microsoft Expert Microsoft 365 IDFix Consulting Services
Microsoft 365 PST migration Remote Consulting

Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other email components to reduce hardware costs and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to help your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a solution that fits your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that includes Microsoft 365 Exchange Online, train your management team and end users, and provide ongoing consulting and technical support.

Microsoft Azure Active Directory Reports
Design Firm Microsoft Azure Active Directory

Progent can help you with every phase of Azure cloud migration including requirements definition, prerequisites evaluation, system architecture, pilot testing, implementation, centralized management, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to set up and troubleshoot firewalls and VPN connections so your users can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based resources.

Top Rated Windows 2008 R2 Computer Consultant
Emergency Windows Server 2008 DirectAccess Computer Consultant

Windows Server 2008 R2 offers outstanding levels of speed, security, fault tolerance, scalability, and flexibility that accelerate output of local, remote, and mobile workers. Progent's network professionals can provide affordable remote engineering, technical support, and education services to assist your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.

24-7 Network Security Evaluation WatchGuard Firebox T-Series Firewall
WatchGuard Firebox M370 Firewall Cybersecurity Firms

Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.