Microsoft Windows SUS allows information technology administrators to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the distribution of patches that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, configuring client's workstations, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container appropriate for your system environment.
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact key facets of IT like ease of administration, availability, security, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop test systems and rollout strategies, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security plan, streamline IT management, assist with application development, and build and test a DR/BC plan.
Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of wireless APs, tuning wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting threats and filtering traffic content according to user class and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to match your unique company needs. Progent's Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce consulting support for safe, corporate-wide information sharing as well as integration with Customer Relationship Management applications.
Progent provides several basic kinds of Call Center services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients convenient access to a dependable support group with extensive experience providing phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a solid contributor to company productivity. Progent's goal is to fix and not simply record problems.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you design reports that let you track your business more thoroughly, turning uncooked information into useful understanding of your company and customers.
Progent's Microsoft-certified experts offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of skill that information security managers are required to learn. It provides executive management the assurance that those who have earned their CISM certification possess the background and knowledge to provide effective security administration and consulting services.
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises consulting services to help you to design, install, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
Office SharePoint Server 2016 Online Support Services
Progent can provide affordable remote and on-premises support to help companies to migrate any part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Progent's Check Point Software firewall experts can help you plan, integrate, and manage firewall solutions that rely on Check Point Software Next Generation firewalls and Check Point's subscription-based security services. Progent can also help you support older Check Point firewall models or upgrade smoothly to Check Point's modern firewalls.
Progent's webinars provide small businesses the affordability, ease, and versatility of virtual seminars plus the proven training techniques of expert teachers who use the latest collaboration software to emulate real-time, participatory learning environments. Progent offers remote training for popular desktop applications including elements of Microsoft Office suite such as Office Excel, Word, Access, and Outlook: Dynamics business accounting and management products including Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud used for managing private and hybrid cloud solutions that provide maximum uptime, fault tolerance, and disaster recovery.
Progent provides small organizations a pair of specially designed security inventory scanning packages that include, for a set fee, remotely administered scans of your security profile which are analyzed by certified information security engineers who assess the results of the remote scan, deliver objective evaluations of your existing network security, and make suggestions for remediation. Progent offers two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to fit the budgets of small companies while offering enterprise-quality assessments of your IT network's vulnerability to attack.
Urgent Office SharePoint Server 2016 Computer Consultants
Progent's Microsoft-certified experts can show you how to rationalize the business case for implementing SharePoint 2007, advise you on the most appropriate version of SharePoint for your application, offer setup and integration services, assist you to install Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and custom application programs to work with Microsoft SharePoint Server 2007, develop a company-wide security plan that incorporates portal technology, and provide maintenance and Help Desk services.
Progent has supported Dynamics GP and Great Plains ERP software for over two decades and Progent has provided system integration, software development, training, and troubleshooting services since the product's original release. Progent offers advanced expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to design, pilot, and carry out an efficient upgrade from a an outdated release of GP to the newest release of Dynamics GP.
Progent's Microsoft-certified consultants can provide affordable remote and onsite help to implement your migration to Microsoft Exchange Server 2010, generate thorough documentation of your new messaging system, train your IT team and end users to get them up to speed rapidly on Microsoft Exchange 2010, and offer ongoing management consulting and engineering support. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
For enterprise project management assistance, Progent can provide the services of senior IT professionals with decades of background in technology management, application development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients follow best practices to make sure development or deployment projects are successfully completed on time and on budget.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Progent can assist your business to design an upgrade to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent offers small and medium size businesses expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and VPN security vendors such as Check Point Software, Juniper, and Symantec. Progent can help you design a comprehensive security plan and select appropriate products from a variety of vendors to achieve your security goals while staying within your spending restraints.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is designed to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from older releases of VMM, develop processes for creating and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your private cloud resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization experts offer advanced Hyper-V consulting and VMware ESXi expertise.
Progent offers one-on-one education customized for individuals who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X applications.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM solutions and can provide organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical issues detected by Microsoft SCOM 2012.
Progent's Windows 11 consultants can provide a variety of services for Windows 11 such as cloud integration, mobile management, teleworker connectivity, data and identity security, automated provisioning, and Call Center support services.
Progent's consultants offer remote and on-premises consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified information security experts can assist you design and verify a security environment for your Skype for Business solution that meets regulatory requirements.
Progent's Microsoft-certified network experts can help your organization to assess the value of Microsoft Exchange 2010 for your business and can assist you to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining management, and integrating your vital communications technologies.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, application development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a cohesive intranet solution.
24-7 Office SharePoint Server 2010 Technical Support Services
Progent has more than two decades of background integrating, and supporting the core components that make up Microsoft System Center and can help you to plan, install, maintain, and repair your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist your organization to migrate to the latest version of Microsoft System Center from a previous release or from another IT management solution to deliver the advantages of enterprise-class provisioning, centralized management, security, plus datacenter and application availability and performance monitoring.
Progent offers rapid remote access to Cisco CCIE network infrastructure experts. Progent's CCIE consultants can link to your network using advanced remote support tools to deliver quick and economical analysis and repair of critical network issues.
Progent offers affordable online support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting to assist you to resolve complex technical issues or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS cloud on time and on budget.
Progent practices information transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on delivering high-value skills where Progent has few competitors. Mid-size businesses who utilize trusted freelance service providers or who maintain internal support staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, secure, and productive.
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to gain all the benefits of adding intelligence to their IT infrastructures. Cisco's switch product line allows you to enable features to make your network infrastructure sufficiently available to accommodate time-critical needs, scalable to support future growth, safe enough to protect restricted data, and capable of differentiating and controlling all traffic to optimize network operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's CISSP certified security specialists can show you how to create a strategic security policy and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite configuration and troubleshooting support to help you to design, implement, update, tune, administer and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to administer and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless APs to accommodate your specific workplace layout, building structure, and anticipated network traffic.
Catalyst line of wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening data security by detecting cyber threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.
Dynamics GP/Great Plains accounting includes analytics and reporting features that allow you to track all business processes, sales and expenses, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that let you analyze your business more thoroughly, turning raw data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
Progent can help you prepare and implement an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity interruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce custom line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP.
If your company does not require urgent remote support but expects to need assistance with your information system soon, you can save time and money and ensure that the appropriate expertise will be available when you require it by contacting a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or send email to email@example.com.
Progent's CISSP-premier network security consultants can help businesses of all sizes with any aspect of information system security. Progent can help create cost-effective security systems that protect a small business against advanced threats or Progent can design, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing network resources spread over multiple physical datacenters and public and private clouds.
Remote continuous monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of any size can get a level of network stability that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages designed to help your company to identify and resolve a most network issues before they get big enough to impact productivity.
Microsoft Windows Server Update Services allows information technology managers to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless APs, optimizing wireless performance by reducing the effect of RF congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user class and location. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Key characteristics of Microsoft Dynamics GP software include a modular structure that allows you to license only the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting services that permit you to monitor all operations, income and expenses and sales trends, integration with Microsoft Office to enable access to business data, the capability to integrate data from almost any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to create custom programs. Progent can help you configure and support a reliable, protected server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a WLAN that has the reception, performance, capacity, Quality of Service, security, and roaming capability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless network and onsite site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
Progent offers quick access to the expertise of seasoned wireless specialists who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and position Ubiquiti UniFi wireless APs for optimal signal coverage and performance.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built on mature virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system support, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
In performing consulting projects for corporate customers, Progent uses a structured approach based on specified milestones so as to meet budgetary, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and professional implementation. All phases are recorded to make available a comprehensive description of technical services delivered and to assist in downstream network maintenance.
Progent is hiring a variety of on-staff workers including solutions-driven MCSEs; connectivity experts who have Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network design with experience in mobile access, wireless networking, high-availability systems, disaster recovery solutions, data preservation, and server virtualization. Progent is also hiring workstation support technicians, remote troubleshooting specialists, and CISSP or CISA certified security professionals. Progent is also seeking experienced managers and administrators able to perform efficiently in Progent's dynamic, virtual office model. Progent contracts independent professionals who have in-depth knowledge and hands-on experience in crucial information technology topics beyond our primary service focus. Progent's Experts Team includes freelance consultants who can provide consulting and programming support for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have in-depth expertise with popular platforms such as Linux derivatives, Macintosh, or Solaris, or offer expert help in areas such as telecommunications, web design, EDI, eCommerce, or database management. Independent consultants premier by us cooperate with our in-house consultants to deliver end-to-end IT services for small and midsize company networks.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can enhance the capability of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy video conferencing technology. Progent's certified unified communications experts can provide remote and on-premises support services to assist you to maintain and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or on-premises integration and troubleshooting services to help your organization to design, implement, update, tune, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to work with your unique office design, building structure, and expected network traffic.
Cisco's Catalyst wireless controllers simplify the management of Wi-Fi LANs by unifying the provisioning and management of wireless APs, optimizing wireless throughput by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting cyber threats and filtering network traffic according to user class and location. Progent can assist you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller solutions.
Progent offers three basic types of Helpdesk support : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your clients instant access to a dependable technical group with extensive experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Call Center a respected image as a solid contributor to company performance. Progent's goal is to resolve and not merely record problems.