Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running on multiple sites with thousands of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless professionals who can assist your organization to determine the value of UniFi products for your environment and assist you to design, install, administer, and maintain your UniFi solution.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and ease-of-use that your company needs.
Progent's Apple Mac support engineers can assist you with a broad range of system foundation areas including system architecture, off-site and mobile connectivity, internetwork compatibility, protection, and new technologies including VoIP and fast wireless networking. For company networks built solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of designing, configuring, and supporting a network architecture that is robust, safe, efficient and supportive of your corporate goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Progent's certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Progent's Linux consulting services provide small companies and developers assistance with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of expertise offers you an easy single consulting firm to help you create and manage a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft interoperability by combining MS Windows with major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or onsite configuration and debugging services to assist you to design, implement, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or architecture.
Progent's Solaris family support services offer small companies and developers support for administering and maintaining Solaris systems that run with Microsoft-based networks. Progent offers your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with an easy one-stop source to help you create and manage a protected and robust mixed-platform network and communications environment that allows Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent can help organizations of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to migrate from a legacy release of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and repair your existing SCVMM 2012 environment to make sure you realize the highest possible return on investment.
Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry background, at the front lines of IT support, executing a broad range of technical tasks for an extensive array of customers. Each Progent consultant shares a proven set of personal best practices that are incorporated into shared best practices standards that Progent teaches its support personnel. This guarantees that you get not just expert technical capability, but also a consultant with proven approaches for applying computer knowledge to solve actual network problems quickly.
For enterprises with branch offices in California or any area served by Progent's engineers, Progent's Microsoft-Premier IT support experts and certified Cisco system consultants offer a range of network support services such as project planning, SOX compliance, office relocations, enterprise security, system design, on-site or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent network consultant can show you how to design a multi-office network that makes efficient use of co-location facilities and Internet hosting sites. Progentís Microsoft Certified engineers can help major enterprises plan, integrate and support massive rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
Progent believes that a carefully designed and implemented information system is a pivotal factor for accelerating any firm's success, and we follow this belief in our own system infrastructure. We have created a fault-tolerant virtual office network that allows our in-house consultants and authorized contractors to deliver fast and efficient service, collaborate easily on sophisticated jobs, and gain from professional and personal growth by being part of an exciting company ethos of self motivation and independence.
SQL Server 2016 introduces significant improvements in speed, capacity, security, availability, mobile computing integration, and built-in analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
Cisco Nexus switches are engineered to provide the throughput, expandability, resilience, cloud readiness, capacity, data protection and manageability required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to help you to create an optimal network topology, build pilot systems to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security and compliance tests, configure proactive monitoring, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and set up the advanced fault-tolerant capabilities available for Cisco's Nexus switches. Progent's consultants can also help you to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus switches.
Progent's Juniper Networks-authorized network consultants can help your company to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated equipment to current versions. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to help you to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that include a combination of Juniper's OS platforms.
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to design, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business needs.
Microsoft Office SharePoint Server 2010 Online Support Services
Windows Server 2008 R2 features outstanding levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can deliver affordable online engineering, troubleshooting, and training services to assist your company to design, execute, and manage Windows Server 2008 R2 in order to add significant strategic value to your network.
Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that seamlessly integrate local and cloud resources.
If your business operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISA and CISSP-certified security specialists can help your whole organization in a broad array of security topics such as security administration practices, security architecture and strategies, connection management systems and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISA and CISM define the basic competencies and international standards of knowledge that network security professionals are required to master. These certification offer IT management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and theory to offer effective security support and consulting help.
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a network support expert with real-world background planning and building cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background integrating computer systems founded on Microsoft technology. This experience ensures you success in deploying, administering, and troubleshooting network solutions that include the Small Business Server suite of servers and productivity software.
Progent provides small businesses two low-cost security evaluation scanning packages that provide, at a preset fee, remotely managed scans of your security profile which are evaluated by professional information security specialists who interpret the data collected by the remote scan, present objective evaluations of your existing security vulnerability, and offer recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while delivering enterprise-quality evaluations of your network's exposure to assault.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks.
The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective system upgrade procedures, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, the lab cuts capital outlay and technical risk while keeping critical IT projects on schedule.
Microsoft Windows Active Directory requires significant field experience to configure optimally across an enterprise. Progentís Microsoft Premier consultants are skilled in designing, integrating, and supporting sophisticated Microsoft Enterprise Active Directory installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with legacy beta software configuration objects in online AD systems, and repair of unsuccessful configurations of AD and Active Directory-integrated programs.
Progent offers consulting for security auditing software including Microsoft Baseline Security Analyzer for running a variety of automatic system testing scans to identify potential security gaps. Progent has extensive knowledge of network analysis tools and can show you how to understand audit reports and respond effectively. Progent can show you how to design protection into your company operations, install auditing tools, plan and implement a secure network architecture, and suggest procedures to maximize the security of your network. Progent's security consultants are able to help you set up a firewall, implement safe remote connectivity to email and business applications, and install VPN. Progent's certified security engineers can also test the security of web software and can run extensive information security audits of enterprise-wide security to validate your company's compliance with important international security standards including HIPAA, PCI, and ISO.
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for key platforms such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to plan, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on schedule and within your budget.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and extensive work with network security architecture. ISSAP security experts have in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.
After Hours MCSE Expert Certified SharePoint Server 2010 Technical Consultant
Progent is a pioneer in cost-effectively delivering world-class IT help to small businesses. Progent's achievement in addressing the network service needs of the chronically underserviced small business market is the cumulative result of major technical and process innovations that have removed a great deal of the traditional costs out of managing IT support, injected unmatched technical expertise into the support system, and dramatically accelerated the repair process.
Progentís Microsoft-certified engineers can assist you to enhance your servers or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of migrating to 64-bit computing, design an affordable upgrade strategy that reduces operational interruptions, and offer inexpensive, professional remote help to aid your company to install 64-bit software and application programs on your existing computers.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge enterprise-class applications that can provide your company a significant competitive edge. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company better solutions for your IT network.
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, administer, and troubleshoot IT systems that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to create test environments to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment plans based on proven methodologies.
Progent's ProSight Virtual hosting services offer small and midsize companies a range of benefits including reduced capital costs, reductions in operational costs, improved management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Cisco has developed an extensive array of routers that includes appliances built to deliver the protection, bandwidth, and reliability demanded by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your network and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
Progent is structured to deliver in-depth remote consulting for all technical areas associated with todayís small company information systems and allows you to outsource an array of vital, on-demand support services such as a part-time CIO to offer senior-level IT design and negotiating skills, a Call Center for help desk support, 24x7 server monitoring, spam/virus filtering as an outside-the-firewall service, project management for critical initiatives like site moves orOS migrations, connectivity experts for designing fast and robust network infrastructure, security specialists to ensure information safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, customize, or troubleshoot mission-critical applications.
Urgent Microsoft Office SharePoint Server 2010 Technical Support
Progent's Exchange Hosting Support Services offer a world-class data center with backed-up electrical and cooling systems, round-the-clock staffed security and operations center, and fault-tolerant access to tier-1 Internet service companies. Hosted Microsoft Exchange servers are set up as virtual servers for high uptime, easy expandability, and fast recovery. Progent's services feature integration with your network, access to mobile communication products, continual tracking of efficiency and network security, spam and virus filtering, patch and revision control, Contact Center support, per-day backup, and comprehensive email management services.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent's expert solution designers and software developers can assist your company to build customizations to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide help with a range of software development tools that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management solution.
Progent's Juniper Networks-certified network consultants can assist your company to plan and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from outdated equipment to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to enable your business to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage environments that incorporate a mix of Juniper's software platforms.
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to carry out your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded email environment, train your IT staff and users to get them up to speed quickly on Exchange Server 2010, and offer ongoing administrative services and engineering help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to create and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to assist your business to plan, integrate, operate and repair a backup and disaster recovery system built on Barracuda Backup.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone help and online secure network access to troubleshoot and resolve technical problems quickly and economically. The breadth of IT expertise represented by Progent's staff of nationwide service professionals makes it possible to escalate even the most difficult problems to appropriate experts as needed. For urgent issues, the TRC endeavors to respond to your request for support in less than one hour.
Citrix has developed a powerful family of platforms that deliver enterprise-level manageability, expandability, and performance for server virtualization and for centralized distribution of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business benefits of Citrix technology and show you how to design, validate, deploy, troubleshoot, and support Citrix virtualization platforms.
Progent provides nationwide remote technical support and troubleshooting services for companies who run macOS and OS X environments or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's engineers can provide Mac users a variety of services such as desktop assistance, migration to the latest edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote technical support offers maximum return for your information technology dollar by extending client efficiency and shortening the time charged for network analysis and repair. Advanced remote access technology and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your site. In most of cases your IT problems can be remediated by telephone or via a combination of phone support and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to help with the most difficult system problems.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated email components to lower capital costs and management hassle. You can configure Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to assess the potential advantages of Exchange Online, design a network topology that aligns with your functional requirements and IT budget, implement an efficient migration from your existing Exchange system to one that incorporates Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.
Progentís Technical Response Center provides national extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours telephone support and online secure computer connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to qualified experts as required. For critical problems, the TRC tries to answer your call for support in less than one hour.
Progent's Citrix-certified consultants can help your organization to assess the strategic value of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and operations and streamlining administrative processes.
Progent can help your business in any and all phases of your migration to Exchange 2016 such as planning HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
For small and midsize organizations, network security and information assurance and regulatory compliance is too complicated to stay ahead of but too dangerous to ignore. The world's largest institutions have been hacked, and the top cloud service providers have on occasion been taken down. It looks as though there's nowhere to run. Progent makes it economical for smaller businesses to implement vital IT security projects effectively by providing the advantage of billed time to the closest minute with no minimum charge for online support. You have access to a world-class computer expert to provide precisely the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any aspect of system security including security audits, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security plan.
For assistance creating, improving, or repairing applications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of programmers, database architects, and software project managers can help make sure you get the job completed on schedule and within your budget. Progent's seasoned application programmers can provide affordable and expert online consulting for jobs as simple as creating Vidual Basic macros for Excel or as challenging as developing mission-critical database applications based on Microsoft SQL Server or Oracle.
If your company runs a UNIX or Linux environment or a mixed-platform computer system, Progent's CISM and CISSP-premier consultants can assist your entire organization in a wide range of security topics such as security administration practices, security architecture and strategies, connection management systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM and ISSAP stipulate the basic skills and worldwide standards of knowledge that information security professionals are expected to master. These certification provide IT management the assurance that those who have achieved their CISM or CISSP qualification have demonstrated the background and theory to deliver effective security management and engineering help.
Progent can provide the support of RIM BlackBerry-premier professionals who can assist small organizations to plan, manage, and repair BlackBerry solutions economically and successfully, eliminating the need for an internal BlackBerry specialist and minimizing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven online support model, provides small businesses a cost-effective option for incorporating BlackBerry technology productively into their information system.
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a world-class data center facility, and the support expertise of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete IT outsourcing alternative that enhances network dependability and security, reduces management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual server set up and supported by Progent's network support experts.
Colocation data centers make it possible for businesses to share enterprise-class data centers for hosting network equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified consultants can assist your business with all facets of your colocation program such as choosing and migrating to a colocation site, creating system architecture, specifying hardware, on-premises and on-line troubleshooting, setting up remote system management, and education your support staff.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the overall health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable and more secure AD environment. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with data security requirements, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime.
Progent provides national online help and troubleshooting services for businesses that operate UNIX or Linux networks or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Remote IT help provides optimum leverage for your information technology dollar by protecting client productivity and limiting the time charged for network analysis and repair. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be remediated over the phone or via a combination of telephone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISM and CISSP premier security specialists to help you with the most challenging system issues.
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, automate IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training customized to address your particular requirements. Progent's experts also can show you how to integrate and support a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent provides nationwide online technical support and consulting services for businesses that operate environments powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum return for your information technology budget by protecting client efficiency and shortening the hours billed for network analysis and repair. Sophisticated remote support technology and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of phone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security specialists to help with the toughest system problems.