Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, configure, expand, or maintain a telepresence environment that protects your current investment and maximizes the strategic value of your information network. Progent also offers the services of infrastructure consultants able to help companies of all sizes to build and maintain a communications network that delivers the performance, dependability, security, and expandability you need to accommodate your telepresence environment.
Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a single platform for financials, inventory control, operations, capacity planning, procurement, sales, supply chain, and business reporting. Progent's Dynamics Business Central consultants can assist you to maintain your older Dynamics NAV system or migrate efficiently to a cloud-based, local, or hybrid deployment.
For large organizations, Progent can leverage in-house IT groups by offering extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a seamless nearby extension of enterprise network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and top-level support for multi-site office environments powered by Enterprise Windows. Progent can provide field engineers and technicians to help with a campus move or branch move, or a system designer to help with building or using an Internet Data Center or co-location site.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to provide comprehensive endpoint detection and response.
This page includes the latest information on cybersecurity threats, patches, and leading practices. Call or email Progent if your organization needs help protecting your system against the latest cybersecurity threats.
Progent's Solaris platform consulting services provide small and mid-size businesses and developers support for managing and supporting Solaris environments that coexist with Microsoft-powered networks. Progent can give your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise offers you an easy single source to show you how to create and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and maintaining messaging solutions for businesses in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system features protection, service continuity, easy connectivity for remote and mobile users, time-saving management tools, and productive integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Exchange 2013, Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or medium businesses to migrate to Microsoft Exchange 2016 Server or Exchange 2013 Server.
If you are producing UNIX or Linux applications on a network that has Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that frees you to focus on your field of strategic know-how without the continual hassle of maintaining your business network. By using smart server monitoring and by delivering remote and on-site assistance when your business needs it, Progent offers an affordable alternative for supporting an information network that provides high availability, security, and efficiency. Progent's developer support services include full-service network support outsourcing, virtual server infrastructure, online and on-premises support and repair, proactive network monitoring, and Contact Center outsourcing.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent is seeking a variety of on-staff workers such as solutions-driven MCSEs; network experts with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network architecture with backgrounds in mobile access, wireless networking, high-availability environments, business continuity solutions, data preservation, and server virtualization. Progent is also looking for workstation support experts, off-site service professionals, and CISSP or CISM certified security consultants. We are also hiring experienced managers able to operate efficiently in Progent's high-growth, virtual office environment. Progent contracts independent consultants who have proven expertise and field background in important IT areas beyond our primary service focus. Our Experts Team includes contractors who offer advice and programming services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep expertise with popular platforms such as Linux, Macintosh, or Sun, or can provide world-class help in areas such as telecommunications, web site development, EDI, web commerce, or dbm programming. Freelance consultants certified by us coordinate with Progent's full-time consultants to deliver end-to-end IT services for small and midsize company networks.
Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.
Progent can assist you in all phases of your upgrade to Exchange 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in important areas such as multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to install and manage virtual servers to reduce network costs and improve availability.
Progent's Ekahau-certified Wi-Fi consultants can help you to design, deploy, enhance, manage and debug a Wi-Fi network adapted to your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Progent's private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restoration. You can use Progent's private cloud hosting service to avoid large investments in the purchase, upkeep, and management of network hardware and facilities while achieving world-class levels of system reliability and physical security.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist businesses of any size to plan, implement, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for resolving particularly stubborn issues, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Server growth puts pressure on network budgets and management resources. Server reduction through a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more efficient use of physical computers, simplified operations, enhanced network availability, and easier management. Typical uses for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and affordable isolation of program development or pilot testing systems from production systems.
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your critical information.
Progent's seasoned team of IT consultants and subject matter specialists have years of experience delivering remote and on-premises support for organizations of all sizes who need to incorporate Android phones and tablets into their information networks so that users can be productive from virtually anywhere. Progent has the range of know-how to resolve network issues that involve multiple manufacturers and that entail a combination of older and up-to-date technology. Progent provides affordable remote technical support to help you with any facet of planning, deploying, managing and maintaining your BYOD environment. Progent can provide as-needed support to help you to handle particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide support for operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and operate Android phones securely and productively.
SQL Server 2016 offers major enhancements in performance, scale, security, uptime, mobile computing integration, and integrated business intelligence. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting. Progent maintains a team of network experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and senior DRBC planning consultants. Progent can also assist your business to plan and execute a migration to the Flexential data center by providing services such as planning solution configuration, specifying hardware, system setup and testing, troubleshooting, streamlining remote network management, and educating your IT staff.
Progent's Cisco-certified wireless technology experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
CCIE Expert Certified Support and Help Adaptive Security Appliances
Progent's ProSight family of managed IT services are designed to provide organizations who maintain minimal in-house IT administration and support teams with low-cost help from enterprise-class management tools and technical expertise. Benefits of the ProSight catalog of managed services include predictable network maintenance expenses, automation of common management processes, ongoing adoption of new information technology, graceful transition from legacy technology to modern solutions, improved alignment of information technology with business goals, guidance from seasoned IT experts, and allowing management to focus on business rather than fast-evolving information technology.
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology experts under your own brand as a transparent extension of your network consulting staff.
Progent's wireless professionals can help small businesses plan, select, test, deploy and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of protection that matches or exceeds wireline connections. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and deploy the wireless connectivity technology that align best your business needs.
Progent can provide cost-effective remote consulting to help you to design, configure, and fix any facet of your iOS and Windows integration efforts and is available for quick tasks to help you through occasional technical roadblocks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, protected and efficient infrastructure that aligns with your computing model. Progent also offers remote and on-premises training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
If your office computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for simple management, transparent dataflow, high dependability, enhanced performance, and tight protection. Progent's UNIX and MS Windows integration assistance services include network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, online network help and troubleshooting, on-site technical support, and Helpdesk services.
Progent's Microsoft certified engineers offers offsite and onsite support services to help your company to manage, support, and repair PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, disaster recovery, remote access, smartphone and tablet management, wireless network design, and 24x7 network monitoring.
Progent's IT outsourcing services provide affordable computer consulting for small organizations. Whether it includes planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your network, or building an on-line business solution, outsourcing your network engineering services can reduce expenses and minimize risks, allowing network service expenses to grow in a more moderate and controlled manner than is possible by building up a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust network foundation for your critical applications based on Windows such as Microsoft Office XP, Office 2003, and Office 2000.
Progent's Cisco-certified wireless integration consulting experts can assist organizations to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft Office Communications Server provides IM and presence as part of a scalable, enterprise-grade package offering enhanced protection, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated operational efficiencies, increased individual productivity, and stronger IP protection with this easy-to-administer, highly available solution. Effective deployments of Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-certified consultants can provide the expertise necessary to deliver all the advantages of Office Communications Server across your entire organization.
Progent provides small and mid-size businesses expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and SonicWall. Progent can help you design a detailed security plan and select appropriate products from multiple vendors to achieve your security objectives while staying within your spending limits.
Nagios and MRTG are useful, Open Source monitoring tools that operate with Linux and can be used to monitor UNIX environments, Microsoft Windows networks, or multi-OS situations in which the Linux OS and MS Windows run side by side. The Nagios monitor allows system managers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the traffic in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's system integration consultants can assist you to use both these programs to streamline and troubleshoot your computer network.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to resolve problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Mid-size businesses who utilize trusted freelance consultants or who maintain in-house support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more robust, protected, and efficient.
Progent is a pioneer in affordably delivering world-class network support to small companies. Progent's success in addressing the IT support needs of the chronically underserviced small company sector is the cumulative outcome of key technical and process breakthroughs that have removed much of the conventional costs out of administering IT service, injected unprecedented technical expertise into the IT service system, and dramatically streamlined the solution process.
Progent can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to modify your current SCCM 2012 environment to accommodate your changing business needs. In addition, Progent can help you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's Wi-Fi site survey services assist you to plan, implement and debug a Wi-Fi LAN adapted to your environment, offering you a wireless solution that delivers the reception, performance, capacity, QoS, data protection, and hand-off ability your business needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless LAN and onsite survey services for confirming, tuning, and debugging a functioning Wi-Fi network.
Progent's pricing model is to bill for remote service and on-site visits by the minute. As a result, you pay only for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no service activation fee and requires no monthly commitment for support services provided during regular working hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with large bills for quick fixes so you will not be forced to permit minor problems to stay unaddressed.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote sales success and offer consistent, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service databases.
The clustering technology built into the high-end versions of Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and maintenance of server clusters that offer greater levels of network availability, protection, performance, and versatility. New or improved features include cluster Validation, easier configuration and installation, unified cluster administration, redesigned cluster architecture for increased uptime, better security and quorum models, fewer failure points, more storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of Windows clustering, plan and execute a deployment, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and create and validate a business continuity plan.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing, distribution and service companies to simplify complicated supply chains and streamline key processes to bring products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that can range from as-needed guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.
Progent offers three essential kinds of Help Desk support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your clients convenient access to a reliable technical resource with years of experience providing phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's target is to resolve rather than simply report problems.
Progent's Microsoft and Cisco authorized Consultants offer three service programs to help medium-size and large organizations develop an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the various top level Help Desk software packages available and determine what products might be too costly, lack key capabilities, or align badly with your organization's corporate culture. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or indisposed workers.
Windows Server 2008 R2 offers high levels of speed, protection, availability, scalability, and versatility that improve productivity of on-site, remote, and mobile users. Progent's Microsoft-certified experts can deliver cost-effective remote engineering, technical support, and training services to assist you to plan, implement, and maintain Windows Server 2008 R2 in order to add significant strategic value to your network.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan to prepare for an IT system disaster. Progent can help you create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, non-stop system architecture that takes into account reliability issues involving a wide array of infrastructure technologies and processes.
Progent's Microsoft Certified engineers can provide expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-site Exchange Server installations or upgrades and can provide local personnel to help enterprises with installations of Exchange Server in the or any region served by Progent's engineers.
Citrix has developed a powerful line of platforms that provide enterprise-class manageability, scalability, and performance for server virtualization and for server-based distribution of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to assess the business benefits of Citrix virtualization products and show you how to design, test, deploy, optimize, and support Citrix virtualization platforms.
Progent offers a wide range of cost-effective services to help you to install, integrate, repair, and manage desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or remote help for single computers or laptops or work with you to plan and carry out a company-wide migration to new or revised OS software and business applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete a company move or consolidation designed to produce the least possible disruption of your business.
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's economically priced IT service programs, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small business networks world-class availability, security, and productivity.
Progent's team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, at the forefront of network support, performing a wide variety of technical tasks for a large array of clients. Every Progent consultant shares a proven collection of individual best practices which are combined into company-wide leading practices standards that Progent instills in its support staff. This ensures that you get not just expert technical capability, but also a support engineer with proven methods for using computer knowledge to solve real-world network problems quickly.
Progent's Cisco CCIE-certified wireless network experts can provide online or onsite configuration and troubleshooting services to assist your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network and cloud-based resources to create an enterprise connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific workplace design, construction, and expected workloads.
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP solution based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its modular approach you can license only the functions you currently need, with the option to expand clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP support experts can help you deploy, configure and administer the current version of Microsoft Dynamics GP or upgrade smoothly from an older version.
Cisco's security and remote access technology for small to medium sized companies represent a complete range of easy-to-administer security hardware and software to help you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your corporate goals.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client interactions. Built-in Sales and Customer Service components enable employees to share data to help promote selling success and deliver steady, effective customer service. Progent can configure the optimal network infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to provide comprehensive endpoint detection and response.
Progent can help small and mid-size businesses to set up cybersecurity protection solutions and deliver mitigation expertise required for a remote workforce.
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA platform for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and can create or update .NET apps quickly and at low cost.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite expertise, software development, and debugging services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a seamless information management solution.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than 25 years of background helping manufacturing, distribution and service organizations to simplify supply chains and streamline critical processes to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that can range from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, business analysis, customization, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and DBA services.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough examination and significant work with information security design. ISSAP security experts have comprehensive understanding of access control systems and techniques, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.
Progent's IT outsourcing services provide economical computer consulting for small businesses. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your network technical services can contain costs and eliminate uncertainties, permitting network service budgets to grow in a more moderate and controlled manner than is feasible by assembling a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available system architecture for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.