Additional Topics of Interest

Telecommuter Solutions Network Consultants
Immediate Call Desk for Telecommuters Configuration

Progent has 20 years of background helping small and medium-size companies to plan, deploy, optimize, manage, and troubleshoot IT networks that incorporate a remote workforce.

CCIE Certified Aironet WiFi Management Help and Support
Aironet 2700 Access Point Consultant

Progent's Cisco-certified wireless networking consulting experts can help organizations of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, coverage, capacity, expandability, security compliance and ease of management required for seamless connectivity between wireless and wired networks. Progent can provide affordable remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.

Wireless Security Scan Consulting Services
Network Security Scan Consultants

Progent has put together two low-cost service bundles designed to allow small businesses to get an objective security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your network from beyond your firewall to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a network scan from a secure machine within your firewall to assess the risk to internal assaults. Both security inventory services are set up and run from a secured remote location.

Help Desk Software Selection and Deployment Support
Engineer Cisco Help Desk

The Helpdesk service delivery structure adopted by Progent's Technical Response Center gives small and midsize companies an affordable option to reliance on independent consultants by offering extensive expertise shared by numerous engineering teams, optional 24x7 availability of urgent help, escalation capability to world-class experts for handling even the most intractable problems, service consistency and reliability, quick follow-up enforced by veteran IT service administrators, a selection of easy-to-use ways for initiating support jobs, plus excellent process visibility enabled by ticket updates and available through a web-based portal.

Mandrake Linux Engineers
Slackware Linux Engineers

Progent's Linux consulting experts offer small businesses and software developers support for administering and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience provides you with an easy one-stop source to help you create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

Support and Integration iPhone Security
Android Security Technical Support

Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware.

Remote Consulting SentinelOne Vigilance Respond MDR Reseller
SentinelOne Ransomware Defense Engineers

Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).

Microsoft Exchange 2016 Migration Network Engineer
Microsoft Exchange 2016 Migration Onsite Technical Support

Progent can help your business in all facets of your upgrade to Exchange Server 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.

Work from Home Endpoint Management Online Troubleshooting
Online Support At Home Workers Endpoint Management

Progent can assist small and medium-size companies to deploy unified remote endpoint management tools for administering devices used by work-from-home employees.