Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for IT networks with multiple locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small company plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT management team, create an enterprise-wide security plan, automate IT administration, help with creating applications, and build and validate a DR/BC plan.
Progent has extensive experience providing a broad range of remote network consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in providing expert remote IT support and has provided IT solutions to organizations in every state. Remote support saves travel costs and solves problems more quickly than on-premises support.
Citrix offers a comprehensive line of products that deliver enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix technology and can help you plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible IT products to enhance business operations so they align better with your corporate objectives. Your company can develop and install a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer.
Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX 500 or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent is hiring a range of full-time workers including motivated MCSEs; system consultants who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant network architecture with backgrounds in mobile access, wireless integration, high-availability systems, disaster recovery solutions, data protection, and server virtualization. We are also seeking desktop support technicians, remote service professionals, and CISSP or CISM accredited security professionals. Progent is also looking for veteran managers who can operate effectively in Progent's dynamic, virtual office model. Progent contracts independent professionals with in-depth expertise and working background in high-demand information technology topics outside Progent's main technical concentration. Our Experts Team includes contractors who can provide advice and programming support for line-of-business solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or offer expert skills in areas such as telecommunications, web site development, EDI, web commerce, or dbm programming. Independent contractors certified by Progent coordinate with Progent's staff engineers to provide end-to-end IT services for small business networks.
Progent's Jabber consultants offer remote or on-premises expertise to help businesses of any size to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth expertise for the technologies that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Microsoft CRM helps small companies build profitable customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve selling success and offer consistent, efficient customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs that you want to retain as well as the new 64-bit versions of applications you plan to run.
Progent's wireless IP phone configuration experts offer remote and on-premises support to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing integration services that can range from troubleshooting the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's CISSP-premier cybersecurity experts can assist businesses of any size with any aspect of IT security. Progent can help create cost-effective security solutions that protect a small business from advanced threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources spread over a mix of physical datacenters and public and private clouds.
Progent offers consulting for security analysis packages such as LANguard from GFI for performing a variety of programmed system auditing scans to uncover potential security problems. Progent has extensive experience with network analysis tools and can show you how to understand audit reports and react effectively. Progent can show you how to design protection into your business operations, configure scanning applications, define and deploy a secure system architecture, and recommend procedures to optimize the security of your network. Progent's security consultants are ready to show you how to set up a firewall, implement secure remote access to email and business applications, and install VPN. Progent's certified security consultants can validate the security of web applications and can provide comprehensive information security evaluations of company-wide security to validate your company's compliance with important international security standards including HIPAA, PCI, and ISO.
Progent offers network support for medium size companies who have 100 to 250 network clients. The mid-size business or office has traditionally been an underserved part of the market for IT consulting expertise. The cost structures and support delivery practices of major outside support firms make them too expensive for the ordinary small business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information network whose advanced technology and capability are often comparable to the networks of far bigger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT support expenses of an SMB while providing the mid-size organization with enterprise-level service from certified, IT consultants knowledgeable in a broad range of small business network solutions. If your medium size organization or small business is looking for levels of network support appropriate by a medium size office without budgeting big-company prices, call Progent.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the value of Exchange 2010 for your business and can assist you to plan and implement a smooth upgrade to Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick payback by improving your productivity, lowering the cost of equipment and support, streamlining administration, and consolidating your key communications technologies.
If you need assistance writing, improving, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progentís team of programmers, relational database designers, and project managers can help ensure you get the job completed on time and within budget. Progent's experienced application developers can provide affordable and expert online consulting for jobs as small as creating VBA macros for Office Excel or as large as developing mission-critical RDBMS applications built on Microsoft SQL Server or MySQL.
Progent's pricing policy is to charge for online support and on-site visits per minute. Consequently, you owe exclusively for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no initialization charge and asks no retainer for support services provided during normal working hours. Many support firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick solutions so you will not be tempted to allow simple problems to stay unaddressed.
Progent's consultants can assist you with every aspect of Microsoft Azure integration including requirements definition, readiness assessment, solution architecture, pre-production testing, implementation, automated administration, performance tuning, license management, disaster recovery preparedness, security planning, and compliance validation. Progent can help you to set up and debug firewall appliances and VPN connections so your clients can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.
Cisco offers a full array of routers including appliances built to deliver the protection, bandwidth, and availability required by customers ranging from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
Progent offers the expertise of RIM BlackBerry-premier professionals who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry specialist and reducing the cost and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's efficient online support model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry technology productively into their IT system.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, education, and debugging since the product's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, test, and implement an efficient upgrade from a an outdated version to the newest version of Dynamics GP.
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a one-server solution for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help you to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Progent's Microsoft-certified engineers offer affordable remote support and development services to help your business to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web sites that can function as portals, extranets, document and media management tools, wikis, data marts, business analytics, enterprise search, workflows, and other tools to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar office productivity programs including Office Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from earlier releases of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Microsoft Windows Server Update Services allows network administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the installation of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up client's computers, defining the Group Policy settings, and ensuring your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your network environment.
Progent's pricing model is to bill for online service and in-person visits by the minute. Consequently, you owe just for received support. Progent does not demand a higher rate for after-hours or urgent support, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no monthly commitment for services provided during regular business hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for fast fixes so you will not be forced to permit less critical problems to fester.
Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings control, keeps track of network resources, protects against company data leakage, provides health reporting, allows secure end-user self service, and delivers a common control mechanism for managing multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can assist your organization with any aspect of planning, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid environments.
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or small support firms who provide scant documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation sent by every consultant to every client. The practice of detailing and organizing support records allows more effective service and avoids a variety of typical misfortunes such as when a support client is virtually held captive to a consultant who wonít let go of vital service information.
SQL Server 2016 introduces major enhancements in speed, scale, data security, uptime, mobile computing integration, plus built-in BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite support to help organizations of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and SCOM.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including secure multitenancy, flexible infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to deploy and maintain virtual servers to reduce IT costs and enhance productivity.
Progent's Microsoft-certified Windows Server 2003 engineers offer computer support and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, administration, and support offerings include system design, deployment, project management, on-premises and remote technical support and troubleshooting, Help Desk outsourcing, expert security services, turn-key outsourcing, and expert co-sourcing.
Progent's Citrix-certified experts can assist your business to design, deploy, manage, and support a virtual application delivery system based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can help you to manage and support a remote datacenter that features high uptime, enhanced security, and rapid disaster recovery.
Progent's pricing model is to charge for remote support and on-premises visits per minute. Consequently, you are invoiced just for received services. Progent does not demand a more expensive rate for after-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no minimum charge and asks no monthly commitment for support services provided during normal working hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for quick fixes so you won't be forced to allow minor problems to stay unaddressed.
Progent's Juniper Networks-authorized network consultants can help you to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network operating system to help you to streamline the administration and improve the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain networks that include a mix of Juniper's software platforms.
If you are a network engineer with technical support expertise, joining Progent and helping Progent's customers will expand your skills through interaction with Progent's staff of mutually supportive, high-output consulting experts. Progent's focus on providing network consulting and computer help to small and midsize companies will offer you the opportunity to work closely with decision makers and contribute tangibly to the success of exciting organizations. In addition, Our virtual office environment offers the most advanced technology for off-site support and wireless connectivity to allow you to come up with speedy solutions when you take on business-critical issues.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service organizations who offer minimal documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the support reports transmitted by every staff member to each client. The practice of detailing and organizing support records results in more efficient service and eliminates a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.
Progent can provide the support of a certified engineer with expertise deploying products from the major telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, install, expand, or maintain a video conferencing environment that preserves your investment and optimizes the strategic value of your information network. Progent also offers the expertise of infrastructure engineers able to assist companies of all sizes to create and maintain a network that provides the performance, reliability, protection, and expandability required to accommodate your video conferencing/telepresence solution.
Our Experts Group provides consulting in important technologies including Apple OS networking and programs; Support for Linux-powered, UNIX-powered, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized program support; CIO, management information analyst, and project logistics outsourcing; Custom applications development and integration; Web, electronic business, Electronic Data Interchange, and customer portal development and integration; DBM management and efficiency consulting; Management intelligence expertise; and Telecom architecture support.
Microsoft WSUS enables information technology managers to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can completely and easily manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial setup of Microsoft WSUS such as designing the Microsoft Software Update Services deployment, configuring user's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent's remote connectivity and wireless synchronization experts can help your business to design and configure connectivity solutions for off-site desktop PCs, laptops, and smartphones so they work seamlessly with your IT network, allowing your business to optimize the productivity of your off-site workforce.
Years of experience with Microsoft's email products has made Progent among the most qualified IT consulting companies in California for configuring email systems based on Exchange Server 2000. Progent is skilled in helping small businesses derive the full benefits of Microsoft Exchange Server under typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.
Progent's management team consists of industry veterans with years of experience providing computer consulting, troubleshooting, and strategic IT planning to organizations ranging in size from startups to Fortune 500 companies. Great support calls for great personnel, and Progent is proud to have put together a management team that can provide businesses with the top service value available anywhere.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize all the advantages of adding intelligent services to their IT infrastructures. Cisco's switch technology allows you to enable features that make your network infrastructure highly robust to handle real-time requirements, expandable to facilitate future growth, secure enough to guard restricted data, and designed for differentiating and controlling traffic flows to optimize system operations. Progent's CCIE and CCNP certified engineers can help you select and integrate Cisco Catalyst switches appropriate for your business. Also, Progent's CISA certified security consultants can help you develop a strategic protection policy and set up Cisco switches so they help support your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
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Cisco's Small Business family of access points are Linux-based devices engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or on-premises integration and debugging services to help you to plan, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.