Progent can assist your organization to utilize Cisco's networking products to create a robust basis for your local, private cloud, or hybrid-cloud data center and improve operations in key areas such as resource utilization, security and compliance, manageability, reliability, and disaster recovery.
Progent's seasoned ransomware recovery experts can help you to reconstruct an IT network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of migrating to SQL Server 2017 and can help your organization to plan and implement a cost-effective migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from as-needed design review or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restore. You can take advantage of Progent's private cloud hosting service to avoid major capital costs for the purchase, upkeep, and operation of network equipment and facilities while benefiting world-class levels of system reliability and security.
Our compensation structure is based on revenue sharing, so similar to being a freelance contractor, your income is entirely tied to your work effort. Some of our consultants focus on quality of life and choose to work at a more relaxed pace, utilizing our flexible schedule to pursue individual enthusiasms such as hiking, motorcycle racing, skiing, surfing, vacations, or sharing private time with relatives and friends. Others use the opportunity to earn big dollars through lots of work and extended hours. Progent fully encourages either end of the spectrum and everything in between.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, software development, and technical support services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless intranet solution.
Progent can provide affordable online assistance to help you to plan, deploy, and fix any facet of your iOS and Windows integration solution and is available for short-term tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and scalable infrastructure that aligns with your computing model. Progent can also provide remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your information network.
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of services done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation sent by each staff member to every client. The discipline of detailing and archiving service records results in more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who won't let go of vital service information.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent offers one-on-one education designed for individuals who wish to expand their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for macOS and Mac OS X applications.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Progent's Cisco-certified CCIE networking experts can assist you to set up, manage, update, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to develop a unique ability for serving branch offices that need IT service with the flexibility associated with with small organizations but which offers professional communications, thorough documentation, and adherence to corporate IT standards. If your corporation has a remote office located anywhere in California or any region covered by Progent's engineers, Progent can provide a broad range of on-premises and off-site network consulting services and network design assistance.
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, safe remote access, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection along with centralized management throughout your entire enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to be your go-to source for network support, administration, education, and security consulting.
Progent's Microsoft-certified Windows 2000 Server experts offer computer help and information technology consulting services for the entire line of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and troubleshooting services include system planning, deployment, documentation, local and off-site technical support, Call Center outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and repairing SCOM environments and can provide companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Progent's Mac experts can promote the creative aspect of Macintosh computing by providing consulting services and education in graphics, sound, and video. Progent's support professionals offer expertise in a range of Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to design custom line-of-business programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to create reports that let you analyze your business more effectively, turning uncooked data into useful insights into your business.
Progent's IT outsourcing packages provide affordable computer consulting for mid-size businesses. Whether it involves designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, allowing network service budgets to increase in a more linear and manageable fashion than is possible by assembling a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system architecture for your vital Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique ability for supporting branch offices that need IT help with the responsiveness common to with small companies but which offers effective client interaction, thorough documentation, and compliance with enterprise IT standards. If your enterprise has a branch office located anywhere in California or any area covered by Progent's consultants, Progent can provide a wide range of in-person and on-line IT support services and system design expertise.
Progent has a long background providing a broad range of remote network consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the industry's pioneers in delivering expert online IT support and has provided IT support to organizations in all 50 states. Remote support eliminates travel expenses and resolves issues faster than onsite support.
Progent's fault tolerant network experts provide non-stop computing support, disaster recovery services, network load balancing, non-stop interoffice access, fault-tolerant Internet architecture design, high-availability data center consulting, and other high-availability networking services to help your organization design a 24x7 network for line-of-business applications. Progent has the background to design affordable, non-stop systems by deploying the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-location network with a completely mirrored Internet interface and efficient system load balancing.
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk support transparently between your IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Microsoft-certified consulting engineers can help your organization to assess the benefits of Exchange 2010 for your company and can help your IT staff to design and carry out an efficient upgrade to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will offer quick ROI by increasing your productivity, lowering the cost of hardware and service, streamlining administration, and consolidating your key communications technologies.
Progent can provide online and onsite expertise to assist your organization with any aspect of BI reporting ranging from debugging or enhancing applications to designing and implementing an advanced business intelligence environment. Progent's BI experts can help you to support your existing reporting environment, assist you to upgrade reports and databases from a legacy reporting product to a current solution, and deliver custom remote mentoring to meet your specific needs. Progent's management reporting and analytics professionals can provide expertise in all popular business analytics reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics platform that integrates information and processes across your business, communicates seamlessly with other solutions, and connects workers, customers and suppliers regardless of time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and maintain a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a team of network consultants located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recover planning consultants. Progent can also help your business to design and implement a move to the Flexential data center by providing services like designing system configuration, specifying hardware, system setup and validation, debugging, setting up online network management, and training your network staff.
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoints scanners, network appliances such as switches and wireless APs, and Internet-of-Things devices such as sensors and robotics.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, track, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that require important software patches, or isolating performance bottlenecks.
Progent's high availability interoffice connectivity and fault tolerant system connection consultants can help small companies create non-stop Interoffice connectivity through fully redundant networks featuring transparent failover. Progent's CCIE engineers can design and implement high-availability Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over offers affordable 24x7 interoffice connectivity.
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager and also have fast access to Progent's Microsoft Certified IT support experts. With Progent's affordably priced network support packages, small and midsize businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small company networks enterprise-class availability, protection, and productivity.
Progent's ProSight Virtual hosting services offer small companies a range of advantages such as reduced capital expenditures, reductions in operational costs, improved management focus, world-class security, greater fault tolerance, and regulatory compliance.
Progent applies no startup fee and asks no retainer for support services provided during regular business hours. Progent's small granularity eliminates big invoices for quick fixes so you will not be forced to permit simple problems to stay unaddressed.
Progent is among the most expert network support companies for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full advantages of Exchange 2000 for common scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
CCNP Expert Certified Remote Support Services ASA 5500 Firewall
Progent offers cost-effective online consulting to help companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent's Technical Response Center (TRC) offers national extended hours remote assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone help and online secure network access to isolate and resolve technical problems rapidly and economically. The scope of IT expertise available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as needed. For urgent problems, the Technical Response Center tries to respond to your call for service within one hour.
Progent's seasoned ransomware recovery consultants can assist you to rebuild a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's Microsoft consultants can help your company to evaluate the value of Lync Server 2010 for your business and can assist you to plan and execute a deployment of Microsoft Lync Server that unifies the control of IM and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent can also help your company to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the collaborative capabilities of MS Office applications, and provide online seminars and continuing technical support for Microsoft Lync and other Microsoft platforms.
Progent's Microsoft-expert consultants can help your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit PC desktop computing, plan an efficient upgrade strategy that minimizes business interruptions, and provide inexpensive, expert online support to assist your organization to install 64-bit PC desktop operating systems and application programs on your existing computers.
Progent's IT outsourcing services provide affordable computer consulting for small organizations. Whether it involves planning network architecture, creating an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or building a web-based business application, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting network service expenses to grow in a more moderate and manageable fashion than is feasible by building up a bulky, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust network architecture for your critical applications based on Microsoft Windows.
Progent can help you to understand the wealth of subscription plans offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate local and cloud resources.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's certified consultants can assist you to evaluate the potential advantages of Hyper-V-based server virtualization for your company, perform test installations to validate Hyper-V's compatibility with your production applications, evaluate your network architecture for optimal performance with virtualization solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to track and administer Hyper-V, offer expert consulting help for improving the security of your virtual machines, design and validate business continuity processes that optimize system uptime, and provide ongoing consulting and maintenance including affordable remote repair and comprehensive Help Desk outsourcing.
Progent can help small and mid-size businesses to configure endpoint device security defense solutions and deliver response services needed to support work-from-home employees.
Progent's seasoned ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes AI software and expert services to provide comprehensive endpoint detection and response.
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to help you to maintain and troubleshoot your current Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Microsoft Windows SUS allows network administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and easily manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting services are built upon mature virtualization techniques that allow small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications quickly and affordably.
Cisco offers an extensive product line of routers including routers built to provide the protection, performance, and reliability demanded by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.
