Progent has 20 years of background helping small and medium-size companies to plan, deploy, optimize, manage, and troubleshoot IT networks that incorporate a remote workforce.
Progent's Cisco-certified wireless networking consulting experts can help organizations of any size to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, coverage, capacity, expandability, security compliance and ease of management required for seamless connectivity between wireless and wired networks. Progent can provide affordable remote and on-premises consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.
Progent has put together two low-cost service bundles designed to allow small businesses to get an objective security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your network from beyond your firewall to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security engineer runs a network scan from a secure machine within your firewall to assess the risk to internal assaults. Both security inventory services are set up and run from a secured remote location.
The Helpdesk service delivery structure adopted by Progent's Technical Response Center gives small and midsize companies an affordable option to reliance on independent consultants by offering extensive expertise shared by numerous engineering teams, optional 24x7 availability of urgent help, escalation capability to world-class experts for handling even the most intractable problems, service consistency and reliability, quick follow-up enforced by veteran IT service administrators, a selection of easy-to-use ways for initiating support jobs, plus excellent process visibility enabled by ticket updates and available through a web-based portal.
Progent's Linux consulting experts offer small businesses and software developers support for administering and maintaining Linux computers that operate with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience provides you with an easy one-stop source to help you create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Progent can help your business in all facets of your upgrade to Exchange Server 2016 such as designing HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent can assist small and medium-size companies to deploy unified remote endpoint management tools for administering devices used by work-from-home employees.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning technology by SentinelOne to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to automate the entire threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Progent can assist small and medium-size organizations to set up cybersecurity protection solutions and provide response expertise to support a remote workforce.
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide high availability, data security, and application mobility.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite integration and debugging support to assist you to plan, implement, upgrade, optimize, administer and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your specific workplace layout, construction, and anticipated network traffic.
For businesses that have a combination of Mac and Windows computers, there exist two popular alternatives for running Microsoft Windows-dependent applications on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-based computer to use Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so that you can use Microsoft Windows programs directly. Progent's Mac technology support experts can help your organization to maintain these products for using Windows programs on your Macs and can also help your business to evaluate and install third-party solutions for Windows PC simulation.
If your organization does not require urgent remote help but expects to need assistance with your network soon, you can conserve time and money and ensure that the right expertise will be ready when you want it by getting in touch with a Progent sales agent and registering as a client. For details, call 800-993-9400 or email information@progent.com.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's ProSight Virtual hosting services offer small businesses a range of advantages including reduced capital costs, reductions in operational costs, improved executive focus, enterprise-class security, greater availability, and business continuity.
Progent's certified TMG 2010 and ISA Server 2006 experts can help you to design, install, and support a configuration of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business requires.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical remote and onsite expertise, software development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a seamless intranet system.
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your unique business requirements. Progent's Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, corporate-wide resource sharing as well as integration with CRM programs.
Progent can help your company to plan and implement a smooth transition from a UNIX-powered IT environment to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to preserve your information and reduce business discontinuity by developing an effective migration strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, migration strategy and validation, Exchange migration support, data and application migration, and server and storage system transition and consolidation.
Progent is committed to information transfer from Progent's support experts to customers. By educating customers to handle problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent faces few competitors. Small businesses who utilize familiar freelance service providers or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, secure, and productive.
Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices.
Progent's Microsoft-certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager 2007 is Microsoft's new title for the update management solution formerly called Systems Management Server. Configuration Manager 2007 provides a range of enhancements to SMS Server 2003 including comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch administration, application tracking, and licensing reconciliation. Progent's engineers can also help your company to move efficiently from SMS Server 2003 to System Center Configuration Manager.
Microsoft SQL Server 2008 offers indispensable, familiar tools to IT professionals and network users, lessening the difficulty of designing, integrating, administering, and accessing company data and database programs in environments ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's non-stop inter-site connectivity and 24x7 network infrastructure consultants can help small companies achieve non-stop Interoffice connectivity through redundant system architectures with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve complex issues.
Progent's Microsoft consultants can provide in-depth support in deploying, operating and debugging all versions of Microsoft Project Server and can deliver a broad variety of cost-effective remote support services following industry best practices to help organizations of all sizes to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system planning, software configuration and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
Progent can help small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you avoid the common errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.
Progent's private cloud hosting enables small and midsize businesses to run key applications such as SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restore. Smaller organizations can use Progent's private cloud to avoid major investments in the purchase, upkeep, and management of computer hardware and facilities while achieving world-class levels of network availability and security.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's production servers in an environment that gives the highest degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting services are based upon proven virtualization technologies that allow small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital investments, infrastructure support, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining email solutions for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment features security, high availability, easy connectivity for off-site and wireless users, time-saving management utilities, and seamless integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K Server. Progent can also help small or mid-size businesses to migrate to Exchange 2016 or Exchange 2013 Server.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows companies to realize all the benefits of adding intelligent services into their networks. Cisco's switching technology allows you to deploy capabilities to make your network infrastructure sufficiently robust to accommodate time-critical needs, expandable to support future growth, safe enough to guard confidential data, and designed for differentiating and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified consultants can help you pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISSP certified security specialists can show you how to create a comprehensive security plan and set up Cisco switches so they help support your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key workloads by offering centralized, cross-platform monitoring of IT infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class online and onsite support to assist organizations of any size to design, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring products, or integrate multiple monitoring tools into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering continually updated spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting tools as well as outgoing email testing to help you fix your e-mail system and specify and enforce company security policy.
If your business computer system mixes Solaris technology with Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple administration, seamless information exchange, high reliability, superior throughput, and strong security. Progent's Sun Solaris and Windows integration support offerings include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and repair, on-site technical support, and Helpdesk outsourcing.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of the time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it.
If your office computer system mixes Sun Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's Sun Solaris and MS Windows integration assistance offerings include IT architecture integration and service, consulting for Windows services for UNIX, online server monitoring and administration, online network support and repair, on-site technical support, and Helpdesk outsourcing.
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, remotely monitor and guard your network, assist with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's wireless consultants can help small companies design, select, test, deploy and maintain secure building-to-building wireless bridges that integrate transparently into your existing network while offering a level of protection that equals or excels wireline interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you select and deploy the wireless connectivity solutions that match your business needs.
Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer unified control of modern security features like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to create and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
Progent offers consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
With Catalyst switches for small and medium-sized companies, Cisco allows companies to gain the full benefits of adding intelligence into their networks. Cisco's Catalyst switch product line allows you to deploy capabilities that make your network infrastructure highly available to accommodate real-time needs, expandable to facilitate growth, secure enough to protect confidential information, and designed for differentiating and managing all traffic to optimize network operations. Progent's CCIE and CCNP certified consultants can help you select and deploy Cisco switches appropriate for your company. Also, Progent's CISSP certified security specialists can show you how to develop a strategic security plan and set up Cisco switches so they powerfully enforce your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Progent wants to hire full-time, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCDP or CCIE certification; security consultants with CISSP or CISM or comparable security credentials; and high-end system design consultants with experience in mobile solutions, wireless networking, service continuity, disaster recovery, data preservation, and VMware. Progent also seeks employees who can join our staff of help desk service technicians and off-site support professionals. In addition, Progent is hiring experienced managers able to operate productively in our high-growth, virtual office culture.
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server support professionals can show you how to design, rationalize, test, install, configure and support the Standard or Enterprise edition of ISA Server 2006 on your network.