Progent's seasoned group of IT consultants and subject matter experts have years of background delivering online and on-premises support for businesses of all sizes who need to integrate Android phones and tablets into their IT systems so that mobile clients can work together from anywhere. Progent offers the breadth of skills to resolve technical issues that involve numerous vendors and that represent a combination of older and current information technology. Progent offers cost-effective remote consulting to assist you with any facet of designing, configuring, managing and maintaining your BYOD environment. Progent can provide occasional support to help you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete major network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones securely and productively.
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or on-premises expertise for NetApp's complete family of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably following best practices.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Progent has extensive experience providing a broad range of remote network support and emergency repair services to local governments and schools across the United States. Progent is one of the industry's pioneers in providing advanced online IT consulting and has delivered network support to organizations in every state. Online support saves travel costs and solves issues more quickly than on-premises support.
MS Communications Server provides IM and presence as part of a scalable, enterprise-grade package featuring advanced security, transparent compatibility with other Microsoft products, an expandable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, increased worker output, and stronger intellectual property security. Microsoft Office Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and troubleshooting help for your Office Communications Server deployment and can assist you to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and execute a smooth migration that will add business value to your IT system
Progent offers access to the affordable services of remote Internet connectivity experts to assist your company to evaluate or enhance your ISP services so your Internet connectivity solution matches your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and managing a smooth switchover to a different ISP and/or service plan. Provisioning can include optimizing existing routers and deploying new ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers have the right to know that their IT support consultants have formal testing plus extensive practical backgrounds so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials like the CCIE brings privileges for substantially superior vendor support than is offered to uncertified consultants, enabling Progent to deliver customers a higher class of IT service. In other cases, recognized certifications such as CISA or ISSAP for IT security can help corporate clients to demonstrate compliance with regulatory demands by using the services of recognized IT experts.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and more secure Active Directory environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with information security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and higher availability.
Progent's Linux support experts offer small businesses and developers help with administering and maintaining Linux computers that operate with Microsoft-powered networks. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience provides you with an easy single consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and authorized Cisco network specialists offer a variety of IT consulting services including project management, Sarbanes Oxley compliance, site relocations, corporate security, network design, local or remote branch office support, and technical support for data center hosting facilities. A Progent IT architect can help you design a multi-site network that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified consultants can help large corporations design, deploy and maintain massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you configure Cisco technology for connection solutions that combine simple, high-performance, integrated, and remote networking.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Progent's Microsoft-certified experts can provide small and midsize companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a central spot for your workers or customers to connect to, organize, share and manipulate relevant data, files, and applications and to interact with one another. It allows quicker and more intelligent decisions, more effective access across groups and more economical business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible inside and without a business network. Windows SharePoint Services connect workers, clients, teams and major tasks with the knowledge they've created in a way that makes data easy to locate, download and apply.
For businesses with a combination of Mac and Windows computers, there are two popular alternatives for running Windows-dependent software on a Mac: an external connection to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Microsoft Windows-based PC to use Microsoft Windows programs and access network resources. Virtual PC for Mac emulates Windows on an Apple Mac system so you are able to run Microsoft Windows programs directly. Progent's Mac technology support experts can help your organization to manage these solutions for using Windows software on your Apple Macs and can also assist your company to evaluate and install other products for Microsoft Windows PC emulation.
Progent's certified database consultants can provide small and midsize businesses online DBA and programming services for leading RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include installation and integration, database design and programming, management support, synchronization solutions, storage management, tuning, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as economical services created to help your company to detect and fix a most IT network issues before they can impact productivity.
ASA 5580 Firewall Information Technology Consulting
Progent delivers the help of Microsoft and Cisco-Certified network consulting professionals to show customers economical alternatives to help businesses optimize the benefits of Microsoft and Cisco technology. For networks that span from small offices to nationwide enterprises, Progent's network engineers can assist you to enhance your network's e-mail architecture, protection, reliability, throughput, and system administration.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
Progent's Microsoft-expert engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of moving to 64-bit PC desktop processing, design an efficient migration strategy that reduces business interruptions, and deliver inexpensive, professional online support to assist your company to configure 64-bit desktop operating systems and application software on your existing computers.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create pilot systems and rollout strategies, install Windows Server 2008 with your IT environment and workload, educate your support personnel how to use new management utilities, and deliver continuing consulting and support via low-cost options such as Help Desk Call Center service and online technical support.
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on schedule and within budget.
Microsoft SQL Server 2016 offers major improvements in performance, capacity, security and compliance, high-availability, mobile computing support, plus integrated BI. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud resources. Progent's Microsoft-certified consulting team can provide online and onsite support to help organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).
Progent can assist your company to plan and implement a smooth migration from a UNIX-based information environment to a network based on Windows and capable of running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your data and minimize business discontinuity by developing an effective migration plan that protects your existing investments in UNIX application and technology. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current environment, transition strategy and validation, Microsoft Exchange migration support, information and application porting, and server and storage system transition and economization.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified control of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
System Center Configuration Manager automates software provisioning across multiple sites, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a common point of control for administering multi-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help your organization with any facet of designing, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid environments.
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services to support Windows 11 including Microsoft 365 solutions, mobile management, teleworker access, security and compliance, streamlined deployment, and Help Desk Call Center services.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Technical Response Center (TRC) offers national extended hours remote assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone support and remote secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of IT expertise available from Progent's staff of country-wide support professionals allows Progent to escalate even the toughest problems to appropriate specialists as needed. For critical problems, the Technical Response Center endeavors to respond to your request for support in less than one hour.
Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
Progent's Cisco certified network infrastructure experts have extensive background assisting Internet Service Providers to design, implement, manage, optimize, and troubleshoot high-availability, extensible connectivity solutions suitable for shared public networks.
SQL Server 2014 incorporates major improvements in critical areas such as speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services including planning, configuration, administration, remediation, and software development expertise to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progent can help you to design and implement an efficient migration from a Solaris-based IT environment to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to preserve your data and reduce business discontinuity by developing an effective migration plan that preserves your current investments in Sun Solaris application and technology. UNIX-to-Windows transition support services available from Progent include evaluation of current environment, transition planning and testing, Microsoft Exchange migration services, information and application software transition, and processor and media migration and economization.
Progent's wireless site survey and predictive modeling make it easy to plan, implement and debug a Wi-Fi network optimized for your environment, offering you a WLAN that delivers the reception, performance, density, QoS, data protection, and hand-off ability your company needs. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless network and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based on proven virtualization platforms that enable small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, system maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and repairing SCOM environments and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical problems detected by SCOM 2012.
Progent provides customized online instruction for an array of client apps and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training offers the benefits of traditional in-person seminars, including immediate communication between clients and teachers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of multiple trainees. Available to individuals or groups of all sizes, Progent's virtual training allows the teacher to conduct the class from a remote facility and the students can be spread throughout an office or across the country. Live online instruction utilizes powerful teaching aids like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specific topics or extended in duration and broader in scope.
Progent's experts offer Mac users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For computer networks based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, secure, fast and aligned with your organization's objectives.
Our compensation model is built on revenue sharing, so just like being a freelance contractor, your earnings are entirely driven by your generated revenue. Some of our support staff stress lifestyle issues and choose to consult at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms like mountain biking, car racing, skiing, fishing, travel, or sharing private time with relatives and friends. Others use the chance to earn big dollars via hard work and extended hours. Progent fully supports either side of the spectrum and any point in between.
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to help you to manage and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test systems and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your support staff how to run enhanced administration utilities, and provide continuing consulting and troubleshooting via affordable alternatives such as Help Desk Call Center support and online technical assistance.
Progent's certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to assist you to design, configure, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Progent offers clients access to consultants who have earned some of the IT industry's most prized credentials. Progent believes that clients have the right to be sure that their computer service consultants have accredited testing as well as extensive practical backgrounds so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials like the CCIE confers priority for significantly better vendor support than is offered to non-certified consultants, enabling Progent to deliver clients a higher class of computer support. In other cases, recognized certifications such as CISM or CISSP for network security can help enterprise customers to show compliance with regulatory requirements by engaging the services of accredited industry professionals.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent has more than 20 years of experience deploying, maintaining and troubleshooting the key components that make up System Center and can help your organization to design, deploy, maintain, and fix your System Center ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist your organization to upgrade to the current version of System Center from an older one or from a third-party datacenter management solution to deliver the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and critical application performance monitoring.
Progent offers small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security plan and select appropriate technologies from multiple vendors to achieve your security objectives while sticking within your spending limits.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional experience, at the forefront of IT service, executing a wide range of IT projects for a large mix of customers. Every Progent consultant shares a refined collection of personal best practices which are combined into shared best practices standards that Progent teaches its support team. This ensures that you get not only expert IT help, but also a support engineer with field-tested methods for using computer knowledge to fix real-world IT problems rapidly.
Progent can help you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine local resources along with cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent's Microsoft-certified consultants offer online or in-person support to help organizations of any size to plan, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for resolving particularly challenging issues, or comprehensive project management services. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network support packages, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company networks world-class availability, protection, and productivity.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites located up to 185 miles apart from each other. Progent's roster of veteran IT consultants can help your business to plan, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your DR solution to verify compliance with information assurance standards and regulatory mandates.
Progent can provide the expertise of RIM BlackBerry-certified experts who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the need for an in-house BlackBerry specialist and minimizing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, combined with Progent's efficient remote support model, provides small and mid-size businesses an efficient option for incorporating BlackBerry technology productively into their IT system.
Progent provides customized remote instruction for a range of client apps and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training offers the benefits of traditional in-person seminars, such as immediate communication between students and trainers, but eliminates the expenses of transportation and the hassle of attempting to synchronize the availability of many students. Offered to individuals or classes of all sizes, Progent's live online instruction permits the trainer to conduct the class from a remote facility while the students can be spread across a campus or all over the the U.S. Virtual instruction utilizes proven learning tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specific topics or longer in duration and wider in coverage.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
Progent's certified SQL Server programmers and database administrators can provide remote expertise to help businesses of any size to create, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any element of the application life cycle in environments that can include small office databases to VLDB applications and data warehousing.
Cisco's Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user type and locale. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
Progent's ProSight portfolio of managed IT services are intended to provide businesses who have small in-house network administration and support teams with affordable access to world-class management tools and technical expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance expenses, smart automation of common administrative processes, ongoing absorption of the latest technology, graceful migration from older systems to current solutions, close fit between information technology with business goals, access to seasoned IT experts, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Progent's Microsoft-certified consultants can provide affordable remote and onsite consulting expertise, software development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent can assist your business to evaluate the many subscription options offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine local and cloud products and services.
Microsoft Windows 8.1 is designed to power devices ranging from smart phones and slates to engineering workstations. A wealth of innovative features, such as touch screen interface and signature tile GUI, provide a wide selection of advantages for companies who understand how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the operating system's various new and enhanced technologies.
Progent's Linux support services provide small businesses and developers assistance with administering and maintaining Linux systems that run with Microsoft-based networks. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it.
If you have a company network with 10 to 50 desktop users, Progent's IT outsourcing services save your business from dependence on an individual freelance consultant while giving you affordable and reliable access to enterprise-class network expertise. By delivering IT consulting help when you need it, offering specialized expertise for key technologies, delivering unique services such as 24x7 server monitoring, and charging only for support you use, Progent offers you an affordable solution for optimizing the productivity and profitability of your small office information system. Progent is the smart way for small businesses to build and support a robust and safe IT network and to have quick access to the experienced help typically available only to enterprises who can afford a large internal IT group.
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Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting services to help your organization to design, implement, update, optimize, administer and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and expected network traffic.
Progent's Mac networking engineers can assist you with a broad range of network foundation issues including system architecture, remote and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless connectivity. For business networks based exclusively on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of planning, configuring, and supporting a system infrastructure that is robust, secure, productive and aligned with your corporate goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also provide skilled professionals to help you with Cisco routers and switches.
Progent's Windows Server 2016 disaster recovery experts can assist you to design a DR system built around Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Progent can assist your business to design a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical online and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a cohesive information management system.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of affordable remote consulting services to help your organization to manage and troubleshoot your current Microsoft Word environment or help you to move to a newer version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and fixing compatibility issues between various releases of Word, integrating Office Word with other Microsoft Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and online training tailored for individuals or groups.
Progent provides national remote technical support and troubleshooting services for businesses that operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's consultants can provide macOS and OS X clients a range of IT services including desktop support, upgrading to the latest version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote technical support provides optimum leverage for your IT budget by protecting user productivity and limiting the time billed for computer analysis and repair. Sophisticated remote access technology and skilled technicians and engineers combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or via a mix of phone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist with the most difficult network problems.
Progent delivers the help of Microsoft and Cisco-Premier IT consulting experts to show clients economical ways to help businesses maximize the value of Microsoft and Cisco technology. For environments that range from small offices to large enterprises, Progent's expert engineers can show you how to enhance your information system's e-mail infrastructure, security, reliability, throughput, and IT management.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business integrate and maintain Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to expand with your changing business needs. Progent's Cisco-Premier network experts support Cisco's complete family of hardware and software targeted at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, authorization, and accounting from an easy-to-use Web interface.
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to preserving the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can get a level of network stability that was once reserved for large enterprises. Progent offers several Remote Monitoring and Management solutions available as economical service packages created to assist you to identify and resolve a an array of IT network problems before they get big enough to disrupt productivity.
By using virtual servers, companies can operate multiple virtual machines on a single physical server. Virtualization technology enables IT organizations to gain all the advantages of server isolation, but without the costs that goes with buying additional server equipment. Virtual servers are the critical technology behind private clouds, which provide major benefits such as lowering the costs of hardware, facilities, and management while improving information protection, network reliability, and disaster recovery. Other important server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can assist you in all areas of server virtualization and management to enable your business to contain costs and conserve time.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent has extensive experience providing a broad range of online network consulting and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering advanced online IT consulting and has delivered network support to organizations in every state. Remote support eliminates travel costs and resolves issues more quickly than onsite service calls.
For enterprises with branches in or any area served by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco system specialists offer a variety of IT support services such as project planning, SOX compliance, office moves, corporate security, network design, local or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can help you plan a multi-office information system that makes smart use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help large enterprises plan, deploy and maintain massive rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes AI software and expert services to provide cutting-edge endpoint detection and response.
Network monitoring commonly consists of observing a system's resource utilization in order to identify data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows coexist. Progent's network integration engineers can help you use both these tools to optimize and repair your network. Progent's UNIX consulting services provide small businesses and programmers assistance with managing and servicing UNIX and Linux systems that work with Microsoft-based technology.