Progentís Microsoft certified consultants can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid creation of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering expertise, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small and mid-size organizations to reduce system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity consultants can help you to plan and validate an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and support resilient technologies including non-stop Internet access, virtualized servers, clustering, load balancing, transparent online backup, and multi-location data centers.
Progentís IT outsourcing packages provide affordable network consulting for small organizations. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, allowing network support expenses to grow in a more linear and controlled manner than is feasible by building up a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a secure and highly available network foundation for your vital applications based on Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Progentís Technical Response Center provides nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone help and remote direct computer connection to isolate and repair technical problems rapidly and economically. The scope of technical expertise represented by Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to qualified experts as needed. For urgent problems, the TRC tries to respond to your call for service in less than one hour.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge enterprise-class programs that can provide your business a significant competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent's Cisco certified wireless networking experts offer affordable remote and onsite support for legacy and current Wave 2 Aironet Wi-Fi access points and Progent can help you to design and maintain wireless environments that include indoor and outside/ruggedized Aironet APs.
Progent's remote access and smartphone synchronization experts can assist your business to design and deploy connectivity solutions for remote desktops, laptops, and wireless handhelds so they integrate seamlessly with your information network, allowing you to optimize the productivity of your off-site workforce.
Progentís Microsoft certified experts provide a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool based, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to deploy and integrate, and with its segmented design you can purchase only the functions you currently need, with the option to add clients and increase capabilities in the future. Progentís Dynamics GP Software consulting experts can help you install, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier editions of Microsoft Dynamics GP/Great Plains.
Progent offers nationwide online help and consulting services for companies who run Apple Mac OS X environments or whose information systems feature a combination of Mac with Microsoft products. Progent's experts offer Apple macOS and Mac OS X users a range of IT services such as desktop assistance, migration to the current version of OS X from earlier editions of Mac, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online technical support offers maximum return for your IT dollar by extending client productivity and shortening the time billed for computer analysis and repair. Sophisticated remote support technology and skilled technicians and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In most of cases your IT problems can be dealt with by telephone or through a combination of telephone support and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to help you with the toughest network problems.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are built on proven virtualization architectures that enable small businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progentís Wireless Consulting Services offer a convenient, economical option for businesses of any size to integrate, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to network users, reducing the complexity of designing, deploying, managing, and using company data and analytical applications on platforms ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in planning and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Apple Mac consultants can promote the creative facets of Mac computing by offering consulting services and education in graphics, sound, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle complex issues.
Progentís Microsoft-premier engineers can help you to update your application servers or desktops from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of moving to 64-bit computing, design an affordable migration strategy that reduces operational interruptions, and deliver economical, professional online support to aid you to install 64-bit operating systems and application software on your existing computers.
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed to the point that companies of all sizes can get a degree of network stability that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management options delivered as economical service packages designed to assist your company to identify and resolve a most network issues before they can disrupt productivity.
Windows Server 2008 R2 offers high levels of performance, security, availability, scalability, and versatility that accelerate productivity of local, branch office, and mobile users. Progent's network experts can deliver affordable remote consulting, troubleshooting, and education services to assist your company to design, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your information system.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers online guidance from NetDocuments experts to assist legal departments and law firms to plan, configure, manage, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocs.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent's Intune consultants can assist you to understand the business value of adopting Microsoft Intune for administering your portable computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure security and compliance policies, set up pilot systems to confirm the appropriateness of Intune for your environment, install Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Microsoft Intune solution.
Progent's Microsoft certified consultants can assist you to evaluate Windows 7 to verify application compatibility and to determine its speed and reliability working with your applications. Progent can also show you how to evaluate the potential business value of adopting Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and execute a smooth migration to Windows 7 from a an older release of Windows.
Progent offers a variety of network service bundles for small businesses. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem solving abilities of Microsoft System Center Operations Manager 2007, a next-generation network and IT support product that monitors the reliability, throughput, and security of your network and isolates incipient problems before they can bring down your system. With Progent's economically priced IT service packages, small companies can choose a simple co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
Progent can provide small companies with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you integrate sensible technology to enhance business processes so they align better with your business objectives. Your business can develop and implement a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
Progent's Wi-Fi VoIP phone configuration consultants can provide remote and on-premises support to help your organization create and administer a Cisco Wi-Fi VoIP phone deployment by providing services that can range from debugging the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Progent's Cisco-certified CCIE experts can help you to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from legacy switches to current models.
Progent's Check Point firewall consultants can help you design, deploy, and administer firewall solutions that rely on Check Point NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern firewalls.
Cisco's wireless IP phones are hardened Wi-Fi devices intended for workers who are mobile within office, warehouse, health-care or other environments where management wants portable phones that offer more administrative control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and optimize many key pieces of your Wi-Fi environment such as access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone deployment by providing services that range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's CISM-certified security staff can show you how to secure your Apple Mac network through professional services such as running security tests, clean up after virus and denial of service penetrations, setting up firewalls, integrating secure remote and mobile access, installing automated software for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular objectives of your business information system.
Dynamics GP can help you expand and manage your company better by offering deep access to decision-driving data and a rapid return on investment. Microsoft Dynamics GP confers major business benefits such as its ability to extend the reach of your organization, manage your accounting, automate financial operations, standardize procedures throughout your company, refine inventory control, enhance order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap all the advantages of your Dynamics GP software.
Microsoft Windows Server 2008 is a major step forward in making IT networks more protected and available, simpler to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, monitoring, and security services.
System Center 2016 delivers major improvements in the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center solution.
Progent can help you with every aspect of Microsoft Azure integration such as needs definition, readiness assessment, solution design, pilot testing, implementation, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can help you to configure and debug firewall appliances and VPN tunnels so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.
Exchange Server 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact vital facets of IT like ease of administration, high availability (HA), security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment plan, and educate your IT team to manage your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
Progentís Technical Response Center (TRC) provides low-cost nationwide extended hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer 24x7 telephone support and online direct computer access to troubleshoot and repair network problems quickly and economically.
Progent offers the support of a certified consultant with an extensive background deploying products from the major telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, install, upgrade, or maintain a telepresence environment that protects your investment and maximizes the strategic value of your information network. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to create and troubleshoot a communications network that provides the speed, dependability, protection, and expandability you need to accommodate your telepresence environment.
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network calling. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and onsite support to assist your company to maintain and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business migration.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable process for recovering services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and manage a disaster recovery solution based on VMware SRM.
Progent offers live online training for a range of client applications and operating systems such as Microsoft Office Excel, Word, Access and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the advantages of traditional in-person seminars, including immediate communication between clients and teachers, but eliminates the costs of transportation and the hassle of trying to accommodate the schedules of multiple trainees. Offered to individuals or classes of any size, Progent's virtual training permits the instructor to conduct the class from an online facility while the students can be spread throughout a campus or across the country. Live online education utilizes powerful teaching mechanisms such as virtual white boards, real-time questions, and shared desktops. Classes can be short and personalized to specific subjects or longer in duration and wider in coverage.
Progent has over a decade of background configuring, and supporting the key components that make up System Center and can assist you to design, deploy, maintain, and fix your System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can assist you to migrate to the latest version of Microsoft System Center from an older one or from a third-party datacenter management solution to deliver the benefits of best-in-class provisioning, automation, security, plus infrastructure and critical application availability and performance monitoring.
The cluster technology built into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, configuration, and maintenance of server clusters that provide greater levels of system availability, protection, performance, and flexibility. New or improved features include automated cluster Validation, easier configuration and deployment, improved cluster management, redesigned cluster architecture for increased uptime, hardened security and quorum models, fewer failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of Windows clustering, plan and execute a deployment, train your IT personnel to manage your cluster environment, provide ongoing consulting and support services, and produce and test a disaster recovery plan.
Remote Cisco Firewall and IPS Technical Consultant
Progent's Experts Group offers consulting in important fields including Apple OS networking and applications; Expertise for Linux, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized program help; CIO, management information analyst, and project logistics services; Special applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and client information portal design and deployment; SQL support and performance help; Management intelligence consulting; and Telecommunications architecture support.
Progent's Microsoft Premier engineers offer world-class support for corporate-wide implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange rollouts or upgrades and can provide onsite personnel to help enterprises with deployments of Microsoft Exchange in the or any region served by Progent's engineers.
Progent's certified consultants can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security strategy, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single source to help you build and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.
Altaro VM Backup provides small and mid-size organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, at the front lines of network support, performing a wide variety of IT projects for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into shared best practices training that Progent teaches its support personnel. This means that you get not just expert IT skills, but also a support engineer with proven approaches for using technical knowledge to resolve real-world network problems quickly.