Additional Topics of Interest

Microsoft Expert Exchange 2003 to Exchange 2010 Upgrade Professionals
24-7 Exchange Migration Specialist

Progent's Microsoft-certified network engineers can assist you to assess the benefits of Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 that will offer fast payback by increasing your workers' efficiency, cutting the cost of hardware and support, streamlining management, and consolidating your vital communications platforms.

Sun Solaris Remote Consulting Services
24 Hour Solaris Remote Specialists

Progent offers nationwide remote help and troubleshooting services for businesses that operate Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft products. Online network consulting provides optimum return for your information technology budget by protecting user productivity and limiting the hours charged for computer analysis and repair. Sophisticated online support tools and experienced technicians and engineers allow Progent to solve most network problems without wasting time and expense by going to your site. In the vast majority of cases your IT issues can be remediated by telephone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA premier security professionals to help you with the toughest system problems.

wireless controller Computer Consulting
wireless controller Engineer

Cisco's Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by detecting threats and analyzing traffic content based on user type and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.

Service Reports Information Technology Consulting
Service Reports Online Support

Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or small service firms who offer scant documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each consultant to each customer. The discipline of detailing and organizing support activity allows more effective service and eliminates a variety of typical misfortunes such as when a service client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.

Skype for Business Edge Server Pool Consultants
Skype for Business 2015 Computer Consultant

Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and on-premises support to assist your company to maintain and troubleshoot your current Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.

Consultancy Network Management
Network Management Computer Service Providers

Progent's Cisco-Premier network engineers can assist you to use Cisco's network management tools alongside a selection of powerful third-party products to build a complete network management solution in order to keep your environment running smoothly, conserve expensive resources, guard your data, recover rapidly from device failure or deliberate attacks, and enable you to expand or reassign network resources sensibly and affordably as your company grows.

24-Hour Engineers Ryuk ransomware protection and cleanup
Dharma ransomware protection and recovery Professional

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-based AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including filtering, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks.

24x7 Stabilizing Phase: Design Tuning Technology Consulting
24-7 MSF Consultant Services

In performing IT tasks for enterprise clients, Progent follows a structured approach based on specified milestones so as to meet financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional deployment. All phases are documented to provide a detailed summary of IT services performed and to help in downstream system support.

Cisco Content Services Switch - Cisco CSS Technology Consulting
Cisco Content Engine Consulting Services

Progent provides high availability load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

Outlook Web Access, OWA Computer Specialist
Award Winning Microsoft Exchange and Outlook Network Help

Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Microsoft Exchange Server support services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange help and support services can assist you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

Contract Programming Firm Amazon EC2 firewall integration
Coding Amazon AWS cloud services integration

Progent offers cost-effective remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

Microsoft Small Business Server Specialist
IT Consulting Microsoft SBS 2003

Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and extensive experience in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and applications.