The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical network projects on schedule.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises expertise, application development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a cohesive information management system.
Progent can provide cost-effective online and on-premises consulting to help companies to move all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware expense and allow the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
Progent's IT outsourcing services provide affordable network consulting for small businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and minimize uncertainties, permitting network support budgets to grow in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system architecture for your vital business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's fault tolerant network experts offer reliability consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet interface design, 24x7 data center consulting, and other high-availability networking support to show your organization configure a non-stop environment for mission-critical applications. Progent possesses the background to design economical, fault-tolerant systems by deploying the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-site network with a completely mirrored Internet interface and intelligent network load balancing.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for centralized management.
Progent can provide comprehensive online support for all technologies associated with today's small business information systems and offers an array of vital, on-demand support services including a temporary CIO to provide advanced planning and budgeting capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major projects such as site relocations oroperating system upgrades, Cisco-certified experts for designing fast and robust infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to create, enhance, or repair business applications.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless uptime with fast failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller technology.
Progent's Cisco-authorized network professionals can show you how to build an economical, high availability Internet connection solution that can achieve non-stop Internet access via a wide array of high availability Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to help you utilize the latest technology for high availability Internet connections to create a cost-effective, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability.
Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent offers full-service project management support to help you plan and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Progent can provide fast online support from Cisco CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your environment via powerful remote support tools to provide quick and affordable troubleshooting and remediation of critical network infrastructure issues.
Progent can help you in any phase of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Progent can deliver a variety of affordable remote and on-premises consulting services to help you to configure, administer, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent wants to hire full-time, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network engineers with Cisco CCDP or CCIE certification; security professionals with CISSP or CISA or comparable security credentials; and high-end system architecture consultants with experience in mobile access, wireless connectivity, high availability, business continuity, information preservation, and server virtualization. Progent also seeks employees who can join Progent's team of desktop service technicians and off-site support professionals. Also, Progent is looking for talented administrators who can operate effectively in our high-growth, virtual office culture.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so any potential problems can be addressed before they have a chance to impact your business.
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's management team includes seasoned professionals with years of background providing computer consulting services, technical support, and long-term IT planning to businesses ranging from startups to global enterprises. Great support calls for great personnel, and Progent stands out by having assembled a management team that can provide businesses with the best service value available anywhere.
Progent provides customized remote training for popular desktop apps and operating systems including Office and Microsoft 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction provides the advantages of conventional physical classroom instruction, such as instant communication between students and teachers, but avoids the costs of travel and the challenge of attempting to accommodate the schedules of many trainees. Offered to individuals or groups of all sizes, Progent's live online instruction allows the instructor to conduct the seminar from a remote office while the clients can be spread across an office or across the the U.S. Live online instruction deploys powerful learning tools like broadcast white boards, real-time questions, and shared applications. Sessions can be short and personalized to specific topics or longer in duration and wider in coverage.
Cisco has designed a full product line of routers that includes routers built to provide the security, bandwidth, and reliability demanded by customers ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Progent's IT outsourcing packages offer economical computer support for medium-size corporations. Whether it includes designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing IT support expenses to increase in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and highly available system architecture for your vital Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.
Progent's certified Cisco network security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services including infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
Progent's data protection experts can help you to create, implement and administer a backupup/restore solution built around MSP360 Backup technology to protect your IT resources hosted on any major public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human mistakes, computer glitches, malicious insiders, and malware assaults such as ransomware.
Progent's ProSight Virtual hosting services offer small businesses a variety of advantages including lower capital costs, reductions in operational expense, better management focus, world-class security, greater fault tolerance, and business continuity.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, installing, administering and supporting powerful information technology applications powered by Windows Server, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Progent's SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build security into your business operations.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which intentionally restrict sharing between Mac and Windows users.
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the benefits of Exchange Server 2010 for your business and can assist you to plan and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer fast return on investment by increasing your productivity, cutting the cost of hardware and service, streamlining management, and consolidating your vital communications platforms.
Cisco offers an extensive array of routers that includes routers built to provide the protection, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's Microsoft-premier consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit desktop computing, design an affordable migration process that minimizes business disruptions, and offer inexpensive, expert remote support to aid your company to configure 64-bit desktop operating systems and application programs on your current hardware.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall security, speed and manageability that your business needs.
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
If your office computer system combines Sun Solaris technology with Windows, Progent can help you to integrate your servers into a unified network that allows all your operating systems to run side by side for simple administration, transparent dataflow, high dependability, superior throughput, and strong protection. Progent's Solaris and MS Windows coexistence support services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and repair, on-site technical support, and Contact Center services.
Progent's Linux consulting services offer small and mid-size companies and software developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise provides you with an easy single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent can help your business to design and execute a smooth transition from a UNIX-based information environment to a network powered by MS Windows and suited for running Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to preserve your data and minimize productivity disruption by designing an effective migration plan that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of existing environment, transition strategy and testing, Exchange migration services, information and application migration, and processor and storage migration and consolidation.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent provides Windows Cluster Server support to help your company deploy non-stop clustered servers designed to deliver 100% uptime. Windows cluster servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. By helping you build fault-tolerant clustered server solutions powered by Microsoft Windows Clustered Server 2003, Progent's Certified Windows consultants ensure that your non-stop server clusters are set up to maximize the competitive value of your information system.
Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network calling. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer remote and on-premises support to assist you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.