Additional Topics of Interest

Microsoft Software Update Services Support
SUS Professionals

Microsoft Windows Server Update Services allows IT administrators to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support personnel can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.

Microsoft SQL Server System Consulting Services
Microsoft Certified Partner Consultants SQL Server Replication

Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class programs that can give your business a critical competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET environment.

24 Hour Technical Support Services Exchange Server 2016 Upgrade
Exchange 2016 Mailbox migration Professional

Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Consulting Services Citrix XenDesktop desktop virtualization
virtual desktop delivery Specialist

Citrix offers a powerful line of platforms that deliver advanced manageability, scalability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix virtualization products and show you how to plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.

SCOPIA Video Conferencing Engineers
Specialist Radvision XT5000

Progent offers the expertise of a senior specialist with extensive experience installing, maintaining, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network management group, your ISP, and your telepresence technology vendor to help your organization maximize the strategic value of your telepresence ecosystem.

Backup and Restore Software Consultant
Mozy Services

Progent can provide economical online support from consultants with expertise in a broad array of utilities and technologies that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and workstations plus laptops and smartphones. Progent offers expertise for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to install, enhance, or troubleshoot backup systems for a range of environments including on-premises, edge to datacenter, cloud-based, or a mix.

Exchange Server Upgrade Technology Professional
Microsoft Certified Expert Services Exchange Server Migration

Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the value of Microsoft Exchange Server 2010 for your business and can help you to plan and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer fast payback by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining management, and consolidating your vital communications technologies.

microsoft scom 2016 IT Services
scom 2016 management packs Troubleshooting

Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for key applications by providing unified, cross-platform monitoring of physical and virtual infrastructure deployed throughout on-premises datacenters and cloud environments. Progent's consulting team offers world-class remote and onsite support to assist organizations of all sizes to design, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from other monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.

Best Excel 2016 desktop Professional
Microsoft Expert Excel Power Map Contract Programming Firm

Progent's certified Office Excel and Office 365 Excel consultants can provide a wide range of remote services to help you to plan, program, test, install, manage, and debug business applications based on any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your existing Excel solutions to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between various versions of Excel. Progent can provide as-needed support to organizations looking for a quick fix to a specific problem associated with Excel and Progent also offers comprehensive project management support for upgrading or creating mission-critical application software built on Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to address the special requirements of individuals or groups.

Microsoft Certified Partner Co-managed Call Center Technology Consulting Services
Configuration Co-managed Heldesk

Progent’s Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

Expert Microsoft Certified SCOM Management Packs Computer Consulting
Integration Support SCOM 2012 Microsoft Azure Monitoring

Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and fixing SCOM environments and can provide companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to assist you to remediate critical problems uncovered by SCOM 2012.