About Progent
Microsoft and Cisco Qualified
IT Support Engineers
Additional Topics of Interest
System Center 2012 Operations Manager Technical Consultant
System Center 2007 Computer Consultants
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Cisco Virtual Private Network Network Consulting
VPN IT Consultant
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the versatility to evolve with your growing business requirements. Progent’s Cisco-Premier network experts support Cisco’s complete line of hardware and software aimed at eliminating information theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
24/7 Computer Consulting Positions
Cisco Engineer Contractor
If you are a network engineer with technical support expertise, teaming with Progent and assisting Progent's clients will enhance your skills through interaction with Progent's team of mutually supportive, world-class consultants. Progent's focus on providing network consulting and computer help to small businesses will offer you the chance to consult closely with business leaders and add tangibly to the growth of dynamic organizations. In addition, Our virtual office environment offers state-of-the-art tools for off-site service and wireless connectivity to allow you to come up with speedy solutions when you take on business-critical issues.
Microsoft SMS Remote Support Services
SMS 2003 Upgrade Computer Consultant
Progent’s certified consultants offer small and medium size businesses world-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for change and deployment automation. System Center Configuration Manager 2007 is the new name for the update management platform formerly known as Systems Management Server. System Center Configuration Manager offers a range of new features to SMS Server such as full automation, integrated Vista Windows Server 2008 support, NAP security support, and boot image management. Progent’s certified engineers can help you use SMS or Configuration Manager economically for automated OS and application deployment, security patch administration, application metering, and software license compliance. Progent's consultants can also assist your company to move smoothly from Systems Management Server to System Center Configuration Manager.
Business Edition 6000 Professionals
Technical Support Services Unified Mobility
Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, functions as the foundation of Cisco's collaboration platform. CUCM and Unified CM Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and on-premises support to assist businesses of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent's consultants can assist with any facet of Unified Communications Manager configuration and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange Server.
24 Hour On-site Technical Support iPhone and Power BI integration
Support and Setup iPhone ActiveSync
Progent can provide affordable remote consulting to assist your business to plan, deploy, and fix any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you get past occasional technical bottlenecks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your information network.
Firewall Audit Symantec Raptor
Security Companies Symantec VelociRaptor
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall/VPN solutions. Progent can also enable you to design and execute a complete security plan that can incorporate firewall/VPN appliances and utilities, managed security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for continuing network help, maintenance, education, and security expertise.
Meraki Air Marshal Online Technical Support
Meraki Wireless AP Consultants
Progent's Cisco-certified Wi-Fi networking experts offer remote and on-premises consulting and troubleshooting services to assist you to design, install, manage, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki APs. Progent's experts can also help you to plan and deploy hybrid networks that integrate local and cloud-based resources and that provide easy access, enhanced security and compliance, unified management, and consistent operation for all your mobile and desktop endpoints.
Windows Server 2012R2 Server Manager Consultants
24/7 Windows Server 2012R2 Storage Spaces Consulting
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security plan, streamline IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Integration Support Microsoft Exchange 2016 Migration
Support Services Microsoft Exchange 2016 Migration
Progent can assist your business in any and all phases of your migration to Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and logs; setting up HLB for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
24x7 OS X and Exchange Integration Services
Mac and Exchange IT Consultants
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send email, search the Exchange global address list, copy addresses, synchronize calendars, and invite people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage education.
Network Consulting Microsoft Office SharePoint Server 2010
Online Troubleshooting Office SharePoint Server 2007
Progent's Microsoft-authorized experts can help you rationalize the economic case for deploying SharePoint Portal Server 2007, consult with you on the appropriate edition of SharePoint Portal Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint 2007, develop a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk services.
Les Kent has a 35-year track record of effective technology integration, executive management, sales, and operations. He has demonstrated a knack for creating elegant IT solutions while working as a network architect, software developer, project manager, implementation expert, and problem solver for small businesses, new ventures, and global enterprises.
An index of content::
Network Engineer Fault-tolerant system
Onsite Technical Support Windows 2008 Cluster
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth backgrounds helping small and mid-size organizations to minimize system downtime by providing affordable online consulting services for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help you to plan and validate an efficient business continuity strategy that matches your business needs and budget. Progent’s disaster recovery specialists can assist you to design, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualization, clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Azure hybrid cloud solutions Professional
Azure integration Professional
Progent can help you with any aspect of Microsoft Azure migration including needs definition, prerequisites assessment, system design, pilot testing, implementation, automated administration, performance optimization, software license management, disaster recovery strategies, security planning, and compliance assessment. Progent can help your IT staff to set up and debug firewalls and VPN tunnels so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud environment that transparently combines physical datacenters with Azure-based services.
Online Consulting SQL Server 2012 Security
Top SQL Server Analysis Services Remote Consulting
Progent can provide the expertise of Microsoft-certified consultants and experienced database application developers, DBAs, project managers, Cisco-certified network engineers, business continuity specialists, and certified security professionals to help you to assess the likely advantages of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Microsoft SMS Server Consultant
SMS Upgrade Online Consulting
Systems Management Server offers added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs lower the net operational costs of managing and deploying software products by making it easier to copy system images, manage mobile devices, and run management utilities. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can lower cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless engineers can help you develop efficient processes and policies to manage handheld computers and smart portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that includes standards, processes and IT products to keep your IT network safe.
External Security Inventory Consultant
24-7 Network Security Inventory Consultants
Progent offers small businesses two low-cost security evaluation scanning packages that provide, at a set price, remotely managed inventory scans of your network security profile which are evaluated by professional security specialists who assess the results of the scan, present objective summaries of your existing security vulnerability, and offer recommendations for improvements. Progent has developed two non-overlapping security inventory scanning packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while offering enterprise-quality evaluations of your IT network's exposure to attack.
Online Troubleshooting Altaro VM Backup
Altaro VM Backup and vSphere Technology Consulting
Altaro VM Backup provides small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
Network Engineer New Mexico
Maryland Integration Consultant
Progent’s National Support Center offers national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support engineers offer phone support and online secure computer access to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as required.
Professionals Network Device Configuration Management
24x7 Computer Consulting ProSight Automatic Network Mapping
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and debug their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept current, captures and manages the configuration of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that need important software patches, or isolating performance issues.
Smartphone Synchronization Small Business Network Consulting Firms
Information Technology Manager Mobile Laptop
Progent's remote connectivity and smartphone synchronization experts can help you to plan and deploy connectivity solutions for remote desktops, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to optimize the productivity of your off-site workforce.
64-bit Server Technology Consulting Services
64-bit Migration Engineers
Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit programs that you want to keep plus the new 64-bit editions of applications you wish to run.
Google Cloud Backup Specialist
Google Cloud Natural Language Professionals
Progent can provide affordable remote and on-premises support to assist businesses to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
UNIX, Windows Technology Professional
Windows and Solaris Integration
If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISA and CISM-certified security specialists can help your entire enterprise in a wide array of security areas such as security administration practices, security design and strategies, access management products and methodology, software development security, operations security, hardware security, communications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the experience and knowledge to offer effective security support and engineering help.
Microsoft Exchange 2000 Server Small Business Networking
After Hours Small Business Server 2000 Implementation Support
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to plan, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Consulting Services VirtualPC for Apple Mac
VirtualPC for Apple Mac Professionals
For companies that have a combination of Apple Mac and Microsoft Windows desktops, there are two basic solutions for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a networked Windows-powered computer to run Microsoft Windows programs and share network resources. Virtual PC for Mac simulates Microsoft Windows on a Mac system so you can use Microsoft Windows applications locally. Progent's Mac technology consultants can help your company to maintain these products for using Microsoft Windows software on your Apple Macs and can also help your organization to assess and install other solutions for Windows PC simulation.
scom 2016 gateway server Professional
scom 2016 data warehouse Setup and Support
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for key workloads by providing unified, mixed-platform tracking of physical and virtual resources installed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite expertise to help businesses of any size to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can help you to migrate to SCOM 2016 from older versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring tools into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Technical Support Microsoft SBS 2011
Microsoft SBS Server Consultancy
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET products included with Small Business Server requires a computer support expert with hands-on experience planning and building seamless, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background supporting business networks founded on Microsoft technology. This experience assures you results in installing, managing, and troubleshooting network environments that include the SBS Server suite of servers and productivity software.
Juniper SSG Series Firewall Security Certification
Immediate Juniper SSG20 Router Consultants
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
SQL Server 2016 Stretch Database Consulting
Urgent SQL Server 2016 and Power BI Support and Integration
SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, availability, mobile computing integration, plus built-in business intelligence. New features include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help organizations of any size to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
CISSP Certified IT Services
After Hours CISSP Certified Network Security Architect Services
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that protect a small business against advanced threats or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile users sharing network resources spread over multiple physical datacenters and public and private clouds.
MS SQL Security Audit Services
Reporting Microsoft T-SQL
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast development of cutting-edge enterprise-class programs that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Professional Microsoft Exchange Server 2010 Migration
Exchange Server 2010 Upgrade Professionals
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the benefits of Exchange Server 2010 for your business and can assist your IT staff to design and implement an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide quick return on investment by increasing your productivity, cutting the expense of hardware and support, streamlining administration, and integrating your key communications platforms.
SMS Server 2003 Upgrade Technical Consultant
SMS Server Migration Remote Troubleshooting
Progent’s certified consultants provide small and mid-size companies enterprise-grade consulting services for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for change and configuration management. System Center Configuration Manager 2007 is the new title for the change management platform previously known as SMS Server. System Center Configuration Manager 2007 offers a range of new features to Systems Management Server 2003 including full automation, integrated Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use SMS or Configuration Manager 2007 effectively for automated OS and application software deployment, security patch control, software metering, and software license compliance. Progent's consultants can also assist you to move smoothly from Systems Management Server to Configuration Manager.
Cisco Firewalls Consultant
Top Rated Cisco VPN and Firewall Online Consulting
Progent's Cisco CCIE-certified network infrastructure consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Office SharePoint Server 2007 Troubleshooting
Remote SharePoint Technology Consulting
Progent’s Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a central location for your employees or customers to access, organize, distribute and interact with relevant information, documents, and software and to interact with other people. It enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and outside a business network. Windows SharePoint Services connect workers, customers, teams and projects with the information they’ve created in a manner that makes data convenient to locate, download and apply.
Largest Network Support Company Microsoft
Microsoft Office System Outsource
Progent's pricing policy is to bill for phone support and on-premises visits by the minute. Consequently, you owe just for delivered support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. In addition, Progent applies no startup charge and requires no retainer for services provided during normal business hours. Many service firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for quick solutions so you won't be tempted to permit less critical problems to fester.
Cisco VoIP Phones and Contact Center Support and Setup
Cisco VoIP Phones and Cisco Unity Online Troubleshooting
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Remote Support Fortinet 400 Series Firewalls
Fortinet 400 Series Firewalls Technology Consulting Services
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to integrate your Fortinet firewalls to protect your IT assets at the network edge, within the data center core, at branches, and at the cloud edge.
SQL Contract Programming Firm
Design Firms SQL
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of a new generation of enterprise-class applications that can give your company a significant competitive advantage. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.
Support and Help Unified CM and Exchange
VoIP Infrastructure Solution for SIP Technical Consultant
Cisco Cisco Unified Communications Manager (Unified CM), originally named CallManager, operates as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating closely with apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises support to assist organizations of all sizes to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent's consultants can assist with any facet of Unified CM support and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Microsoft Exchange 2016 Upgrade Planning Network Consultants
Microsoft Exchange 2016 Migration Planning Onsite Technical Support
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Private Cloud Services Consultant
Private Cloud Solutions Consultant Services
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restore. You can take advantage of Progent’s private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and operation of computer equipment and facilities while benefiting the highest levels of system availability and security.
wireless IP phone security Specialists
Engineer wireless IP phones and Meraki APs
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for professionals who are mobile within office, hospitality, retail or other venues where management requires portable phones that offer more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that IT teams set up and fine tune numerous key pieces of your wireless environment such as access points, switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
SQL Design
Microsoft SQL Server Technology Consulting
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals and network users, lessening the difficulty of designing, integrating, managing, and using enterprise information and analytical applications on platforms ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Management Team Tech Consultant
Progent Management Small Office IT Outsourcing
Progent's management team consists of industry veterans with years of background providing network consulting, troubleshooting, and strategic IT planning to organizations ranging from small offices to global enterprises. Great support requires great people, and Progent stands out by having assembled a management staff that can provide customers with the best service value in the industry.
Exchange 2013 VoIP Information Technology Consulting
Microsoft Computer Consultants Exchange 2013 Unified communications
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Exchange 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements favorably impact key areas including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT team to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.
SharePoint 2019 On Prem Computer Consultants
SharePoint Server 2019 Onsite Technical Support
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and onsite consulting expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based resources into a cohesive information management solution.
Windows Failover Cluster Remote Troubleshooting
Top Rated Clustering Windows Server 2008 Support and Help
The server cluster technology built into the high-end editions of Windows Server 2008 is radically re-engineered to simplify the deployment, configuration, and maintenance of clusters that offer greater levels of system dependability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster verification, easier configuration and deployment, improved cluster management, redesigned cluster infrastructure for increased uptime, hardened security and quorum models, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help you assess the advantages of Windows clustering, design and implement a deployment, educate your IT staff to manage your failover clusters, deliver continuing consulting and support services, and create and validate a workplace recovery procedure.
IT asset management Engineers
Consult IT asset management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
ProSight DPS Cloud Backup Services Online Technical Support
Support Services ProSight DPS Hybrid Cloud Backup Services
ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast recovery of critical data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
Skype for Business and Cisco Unified Communications Specialist
Top Consult Skype for Business disaster recovery
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified unified communications consultants can provide remote and on-premises support to assist you to manage and repair your current Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business upgrade.
Anti-Spam Services
Antispam Support and Setup
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by providing constantly improved spam and virus blocking, policy administration, content testing, and defense against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and reporting utilities plus outbound email filtering to help you troubleshoot your e-mail environment and define and regulate company security policy.
Consultants Network Security Scan
Urgent Internal Network Security Inventory Professional
Progent has put together two ultra-affordable service bundles intended to enable small businesses to get a professional security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive test of your network from outside your firewalled perimeter to uncover possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, an engineer executes a network scan from an authorized machine inside your firewall to determine vulnerabilities to inside threats. The two security inventory services are set up and executed from a protected external location.
Forefront TMG Firewall Consulting
Forefront TMG Firewall Online Support Services
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security capabilities of Microsoft ISA Server and provides a easily managed Internet gateway that acts as a single-server platform for an array of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, permits custom reports generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified engineers can help you to design and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.
Biggest Cisco Prime Infrastructure Engineer
Aironet Ruggedized APs Technical Support Services
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer remote or onsite configuration and troubleshooting support to help your organization to design, configure, upgrade, tune, administer and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your specific workplace design, construction, and anticipated workloads.
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