Progent's veteran team of IT consultants and subject matter experts have extensive experience delivering remote and on-premises assistance for businesses of all sizes who need to incorporate Android phones and tablets into their IT systems so that users can be productive while on the go. Progent has the breadth of know-how to solve network issues that involve multiple vendors and that represent a mix of legacy and up-to-date technology. Progent provides budget-friendly remote consulting to help you with any facet of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver occasional technical support to help you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic network projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones and tablets efficiently.
Progentís Microsoft certified experts provide a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to install and integrate, and with its modular approach you can license only the capability you currently require, with the option to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to install, customize and administer Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
Progentís non-stop interoffice connectivity and fault tolerant system infrastructure professionals can help small organizations create non-stop Interoffice connectivity through redundant networks featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your business to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent offers small businesses a pair of low-cost network security inventory scanning packages that include, for a set fee, remotely administered inventory scans of your network security profile which are analyzed by certified information security engineers who assess the data collected by the scan, deliver unbiased evaluations of your current security vulnerability, and offer recommendations for remediation. Progent offers two complementary security evaluation scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-class assessments of your IT network's vulnerability to attack.
Progent can provide online and onsite expertise to help you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing reports to planning and implementing a comprehensive business intelligence solution. Progent's management reporting consultants can assist you to maintain your current reporting system, help you to migrate databases and applications from a legacy reporting product to a current solution, and deliver as-needed remote training tailored to your individual requirements. Progentís management reporting professionals offer experience in all popular business analytics reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote selling success and deliver consistent, efficient customer service. Progent can configure the most sensible network infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer support databases.
For large businesses, Progent can leverage in-house network support groups by providing extensive experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can perform as a seamless local supplement of enterprise network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and world-class service for multi-site office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a campus relocation or office move, or a system designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced network service packages, small businesses can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems enterprise-class availability, security, and performance.
Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer to offer a broad perspective to help you select and support IT technology to match your present situation and that can serve as a solid foundation for your growth. Progent's temporary Chief Information Officer consulting services provide financial advantages to companies who want to maximize the impact of their IT expenditures but who are unable or unwilling to add one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of consultants certified to support all leading OS platforms and networking technologies plus a wide selection and application software, Progent is in a unique situation to provide unbiased recommendations as well as expert technical support for building and maintaining IT solutions that match the particular needs of your business.
Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
If your company network combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive network that permits all your OS platforms to run side by side for easy management, seamless information exchange, high dependability, superior performance, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support offerings include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Progent's short-term staff augmentation services allow businesses to respond to sudden increases in demand for IT support personnel without dealing with the expense and hassle associated with identifying and hiring reliable technical workers and without increasing your full-time workforce.
Progent delivered a wireless integration environment that enabled a school to improve productivity and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate locations up to 2.5 miles apart and can reach even greater distances. This wireless solution offered improved bandwidth and reliability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized management of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and carry out an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to create and centrally control network environments that include local offices, data centers, and cloud resources.
Progent's Microsoft-certified consultants can help your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can help you to plan and carry out a deployment of Microsoft Lync Server that unifies the control of Instant Messaging and Presence and increases the productivity of your office staff, at-home workers, and mobile workforce. Progent can in addition help you to perform a smooth migration to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office programs, and provide webinar training and continuing technical support for Microsoft Lync Server and other Microsoft platforms.
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET products included with Small Business Server 2011 requires a network consultant with hands-on background planning and integrating seamless, comprehensive business technology environments. Progent's Small Business Server consultants have an average of over a decade of background integrating computer networks founded on Microsoft technology. This expertise assures you results in installing, administering, and repairing network environments that include the Small Business Server package of servers and productivity software.
Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of online support services to help your organization to plan, program, test, deploy, administer, and troubleshoot business applications based on any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel applications to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide on-demand support to clients looking for a fast solution to a specific problem related to Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical applications built on Office Excel. Progent's affordable online training classes for Excel can be customized to address the needs of individual users or groups.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can help you in all facets of your migration to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Progent's Network Contact Center Outsourcing Services for desktop support are intended specifically for small businesses who require fast access to a Help Desk Service Center with professional telephone support and full escalation options but who have to work within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Support, System Evaluation, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Integration.
Cisco and Microsoft Certified Expert Manage Small Business
Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for both physical and software-based Wi-Fi controllers and can assist you to determine which version is appropriare for your Wi-Fi solution. For Wave 2 wireless controller appliances, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller expertise.
Progent's UNIX family consulting services offer small companies and software developers help with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Windows Hyper-V 2016 incorporates core technologies initially developed for and proven on Azure, among the world's largest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade strategy, train your IT management and support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast creation of a new generation of high-end applications that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Progentís Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid development of advanced business applications that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and based on technology first developed by Connectix, provides the performance needed to accomplish server consolidation, software migration, and server quarantine projects via virtualization techniques in an enterprise-class IT network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve ROI in application programming and testing, upgrading from legacy mission-critical applications, and hardware consolidation. Progent's professional Virtual Server experts can help your business to assess and integrate Microsoft Virtual Server 2005.
Progent provides a selection of network support bundles for small companies. These IT outsourcing and server monitoring services are based on the proactive problem handling abilities of Microsoft System Center Operations Manager 2007, a next-generation server and IT support product that monitors the availability, throughput, and security of your information system and identifies potential troubles before they can disrupt your network. With Progent's affordably priced network service programs, small companies can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
Progent's certified IT experts offer Windows Server 2016 migration consulting to assist businesses of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid deployments. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud environments that deliver high uptime, fault tolerance, and disaster recovery.
SQL Server 2005 offers indispensable, familiar tools to IT professionals and information workers, lessening the difficulty of designing, integrating, managing, and using company information and analytical applications in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are as far as 300km away from one another. Progent's team of veteran IT experts can help you to design, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering guidance with procedures such as assigning disk pools, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery system to show adherence with industry standards and regulatory requirements.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's Cisco certified network infrastructure experts have extensive background helping Internet Service Providers to architect, implement, manage, tune, and troubleshoot fault-tolerant, extensible network environments appropriate for shared public networks.
Progent offers economical remote support from consultants with expertise in a broad array of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations as well as laptops and smartphones. Progent can provide help for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help you to design, enhance, or maintain backup solutions for a range of architectures including on-premises, remote, cloud, or a mix.
Progent's Solaris family support experts offer small and mid-size companies and software developers support for managing and supporting Sun Solaris systems that operate with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise provides you with a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.